Job Archives
We are looking for a Business Systems Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Business Systems Analyst
Term: 6 months contract with extension
Location: Toronto – Hybrid: 3 days a week
Job ID number: C1288
Brief Description of Duties:
Onboarding of CNB apps to one or more of the IAM services namely ServiceNow, Sailpoint Access Manager, RBC CyberArk and authentication (SSO, AzureAD)
- Work with business partners and application teams across RBC Enterprise to explain the onboarding process and document requirements/ assist the teams with end-to-end onboarding process
- Work with business partners and application teams to ensure data remediation is completed.
- Participate in all aspects of onboarding testing as requested by the onboarding team
- Provide support with tasks and ad hoc requests as required
- Report on onboarding progress and metrics
- Participate in internal/external audits, establish, monitor, and coordinate action plans
- ServiceNow, Sailpoint Access Manager, CyberArk, Azure AD, understanding of cloud identity, Requirements gathering, good technical skills. Candidate will work with different business areas to onboard apps to the multiple IAM services to meet risk controls and RBC Security standards
- Undergraduate degree coupled with identity management experience in a large organization, preferably a financial institution. Preferably 2-3 years of experience
- CISSP or other IAM-specific certifications
- 2 or more IAM services knowledge
- Knowledge of business line(s)’ business applications/processes
- IT standards, methodologies and audit requirements
- Demonstrated ability in written and oral communication skills along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.
- Strategic thinker with strong organizational, project management and time management capabilities.
- Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.
- Excellent interpersonal skills to collaborate across functions and businesses.
Job Features
| Job Category | Business Systems Analyst |
We are looking for a Salesforce Developer! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Salesforce Developer
Term: 6 months contract with extension
Location: Toronto – Hybrid: 2 days a week
Job ID number: C1287
Brief Description of Duties:
We are looking for someone to embrace a broad range of tasks associated with developing application and systems solutions to address business challenges. Sitting in this position will help expand your knowledge, strengthen your expertise and introduce you to the inner workings of our business alongside a team of seasoned, diversely-skilled technology professionals.
Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here's some of what you may be asked to perform:
- Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements,
- Application development, including basic Visualforce pages/Lightning pages, Lightning Web Components, Assist with each release cycle to implement and deploy new/updates to existing applications and code,
- Translate functional requirements into technical requirements
- Design and build high-performance, reusable, and reliable Apex code with best practices
- Identify bugs and align with requirements during debugging
- Test bug fixes to make sure they work as per requirements, then deploy them to production
- Create/modify existing controllers, controller extensions, and triggers across all platforms.
- Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform
- Create and execute unit, integration and user acceptance test plans, including use cases and test data. Write test classes for the class that you develop and ensure more than 80% code coverage.
- Experience in Salesforce Development
- Knowledge of Apex Data Loader and Salesforce DX and experience with Lightning Web Components
- Case management in Salesforce
- Sound to advanced knowledge of the business, technical environment, standards, processes, procedures, programming languages and operating systems.
- Readiness and motivation (as an experienced developer and subject matter expert) to address and resolve complex issues, guide/advise/support clients, partners and project teams, often working on multiple medium-to-large sized projects.
- Commitment to and belief in the quality of your deliverables.
Job Features
| Job Category | Salesforce Developer |
We are looking for a Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Project Manager
Term: 12 months contract with extension
Location: Hamilton, Mississauga – Hybrid: 2-3 days a week
Job ID number: C1286
Brief Description of Duties:
Responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting. Develop and maintain all project documentation (Project Plan, Issue and Action Logs, Risk Management, Communication Plan, Status Reports, ...etc.). Maintain the Project Management Office Library with lessons learned database, and apply lessons learned to all initiatives. Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement process. Qualifications include: Demonstrated experience in project management delivering project solutions; Experience in managing multiple projects at a time; Expert in using MS Suite including Microsoft Project; Knowledge of proven industry best practices and standards; and Project Management designation an asset but not required.
Must Haves:
- Unified Communications and networking
Job Features
| Job Category | Project Manager |
We are looking for a Security Specialist! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Security Specialist
Term: 6 months contract with extension
Location: Toronto – Hybrid: twice a week
Job ID number: C1285
Brief Description of Duties:
The Crypto Engineering team is responsible for data protection for on premise, mobile and in the Cloud. We are tasked with the proposal, design, build, automation, implementation and L3 support of Data Protection technologies and, as needed, the re-engineering of existing technologies in the Security space. This will entail completion of low level design, build, and preparation/documentation for hand over to operational support teams.
The candidate must possess subject matter expertise on encryption and security for public cloud.
This role will be responsible for solutions in areas such as, but not limited to:
- Vormetric Data At Rest Encryption
- Hardware Security Module (HSM) – Thales, Entrust, Utimaco Attala
- SME in at least 1 or more of the following Cryptographic tools (Vormetric, Symantec Encryption Manager, Venafi)
- PKI (Microsoft CA, Self-signed CA, Verisign/Symantec)
- Data Classification and Rights Management
- Key Management
- 8-10 years overall IT experience – technical SME
- Deep understanding of Encryption for data at rest – 3 years
- 5+ years of hands-on experience on various back-end storage platforms and OS (AIX, Linux, WIN, SAN, VSAN, NAS), Preference for person with previous role as Engineer on either of these technologies.
- Experience with encryption on various storage back-end (NAS, VSAN, SQL, Oracle, PostgresSQL, etc) – please specify in comment section, any of the following
- 3+ years’ Experience on file folder encryption on various OS platforms
- Expert level on Unix/ Linux ***important
- 3+ years hands on experience on Vormetric Data Encryption
- Security Control and framework
- CISSP
- CCSP
- Azure Security Certification
- Applying Encryption and Key Management in Azure
Job Features
| Job Category | Security Specialist |
We are looking for a Fullstack Developer! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Fullstack Developer
Term: Fulltime
Location: Toronto or Montreal – Remote
Job ID number: C1284
Brief Description of Duties:
The Senior Software Developer acts as a senior resource in all phases of participant benefits portal software applications, and relays software project goals and functional user requirements to the development team. He/she provides technical support and troubleshooting to internal clients and external users and assists in the development and training of junior staff members. He/she will be doing new development on our new web portals.
Responsibilities:
- Design, code, test and debug new and existing software applications using Microsoft.Net technologies and relational database languages. Serve as a technical expert on the team, working on complex projects with less specificity and direction.
- Provide product architecture, develop project plans/scope and track progress; give project direction to development team staff while reviewing team member's work.
- Develop cost and time estimates associated with project and make decisions or escalate problems to appropriate resource if project is off timeline.
- Provide technical direction to development team by researching and suggesting new technology offerings to team. Propose technology to development manager based on business requirements given for the project.
- Provide technical support to internal and external clients on existing problems escalated from call support center. Provides Tier III support through help desk (Tier I) on most complex, urgent and technically challenging issues not resolved by junior software developers. Monitors trends and results from technical support.
- BA/BS in computer science or related field, MS preferred
- 10+ years of application architecture and development experience
- Demonstrated experience in Visual Studio, .NET, ASP.NET, C#
- Experience with Angular required
- Experience in SQL Server preferred
- Experience with SQL, Client-Side JavaScript, and HTML required
- Experience developing multi-tier Internet/Intranet applications (preferably in cross-browser environments
- Experience working on new development
- Demonstrated analytic and design capabilities
- Strong business acumen and project management skills
- Working knowledge of database design
- Self-starter with excellent organizational and time management skills
- Experience with Agile SCRUM preferred
- Experience with Material library preferred
Job Features
| Job Category | Fullstack Developer |
We are looking for a UX Designer! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: UX Designer
Term: 6 months contract with extension
Location: Guelph or Toronto – Hybrid
Job ID number: C1283
Brief Description of Duties:
Create effective, user friendly and visually appealing interfaces. Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing. Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required. Take a user-centered design approach and rapidly test and iterate the designs. Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes
General Skills: Relevant experience creating GUI designs based on user interaction and performance Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications Proficiency with design and prototyping tools Thorough understanding of the limitations and appropriate use of web development technologies Experience in designing online programs with emphasis in the emotional aspects of human experience Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and new, functions and features Experience gathering user feedback to configure existing interfaces A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience.
Skills:
- Experience in User Interface designs
- Demonstrated experience conducting iterative design proof-of-concepts / wireframes in Figma
- Demonstrated experience in Ontario Design System https://designsystem.ontario.ca/
- Demonstrated experience in AODA act 2005 for WCAG elements implementation https://www.ontario.ca/page/about-accessibility-laws
- Strong knowledge of Salesforce UI and backend webpages layout
- Excellent analytical, problem solving and decision-making skills
- Excellent communication skills, both written and verbal
- Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with migrations
- Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete
- Experience with Agile scrum methodologies
- Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps
- Thorough understanding of SDLC, specifically QA processes in agile development environments
- Demonstrated experience conducting validation and verification of all design elements on webpages
- Demonstrated experience conducting Ontario Design System validation for each UI object https://designsystem.ontario.ca/
- Previous experience working in Government or Public Sector organizations
Job Features
| Job Category | UX Designer |
We are looking for a Risk Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Risk Analyst
Term: 6 months contract with extension
Location: Toronto – On-Site
Job ID number: C1282
Brief Description of Duties:
The primary objective of this position is to critically assess the completeness and accuracy of technology and cybersecurity key risk indicators. This involves performing risk assessments, evaluating existing processes, and documenting processes, risks, and controls in the organization’s technology environment. This will be accomplished by partnering with clients, performing comprehensive review of Infrastructure Technology processes, and identifying key issues.
Specific responsibilities for this role are as follows:
- Evaluate the People, Processes, and Technologies that support a key risk indicator
- Review the design and operating effectiveness test workpapers performed by the RCSA team
- Review the processes and controls supporting how data used to calculate the KRIs are sourced, transformed, and reported
- Document end-to-end process narratives
- Use Microsoft Visio or Lucid chart to map out steps in a process
- Ensure documentation meet Manulife’s standard of quality
- Contribute to the growth and success of our ETS Governance & Control Team by adapting to an ever-changing technical environment
- Research, learn, and apply knowledge to keep up with next-generation technologies in the environment and promote credibility with our partners
- Collaborate effectively within the ETS G&C Team, to support several Governance & Control functions that will leverage parent process information and documentation
- Experience in Technology audits (regulatory background, like SOX or SOC)
- Any Risk type of experience.
- Being able to map or test different controls.
- Technical documentation experience
- Technology audit
- Microsoft Visio
- Excel, Powerpoint and Word
- Strong communication skills
- Ability to read and understand query logic (i.e., SQL, Python, e.t.c)
- Strong analytic skills
- Understanding of IT Risk and Controls
- Understanding of cybersecurity and technology risk
- Understanding of IT governance
- Understanding of Enterprise technology and IT infrastructure
- Understanding of NIST Cybersecurity framework
- Strong Data analysis skills
- Technology Audit, SOX IT Audit or Technology RCSA experience
- Professional certification(s) related to audit or information risk management such as CISA, CISSP, CISM, CISA, GIAC, CRISC preferred.
- 3+ years of Technology Audit, SOX IT Audit or Technology RCSA experience
- Experience with reviewing Processes, identifying risks and mapping controls to the risks.
- Experience documenting a process from End-to-End, such that the document becomes a point of reference for internal and external stakeholders.
- Strong understanding of controls, audit and risk management
- Highly analytical with strong organizational and problem-solving skills
- Excellent problem solving, analytical skills, including the ability to hold client meetings, obtain evidence, and properly document workpapers independently.
- Strong understanding of audit methodologies, control test execution, risk, and remediation efforts
- Strong written and verbal communication, ability to effectively collaborate with multiple stakeholders
- Bachelor’s degree related to Information Systems, Computer Science, Information System Auditing
- Professional certification(s) related to audit or information risk management such as CISA, CISSP, CISM, CISA, GIAC, CRISC preferred
Job Features
| Job Category | Risk Analyst |
We are looking for a Network Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Network Analyst
Term: 12 months contract with extension
Location: Toronto – On-Site
Job ID number: C1282
Brief Description of Duties:
Department Overview
Operations Support Group (Network Operations) is a 7/24 Service Availability (Dual Site Coverage) department responsible for providing frontline support of network environment. The primary focus of the team is reacting to any/all anomalies that are presented through a variety of monitoring tools for the Bank’s mission critical network. We are looking for self-motivated and focused individuals who enjoy a fast-paced environment requiring attention to detail.
Job Description/Accountabilities
An 'IT Operations Analyst' within Network Operations Support Group is responsible for providing senior level support within the Group network infrastructure. This includes BRP capabilities, incident management and support of all components associated with these environments. Areas of support include the LAN, MAN, WAN, RLAN, Wireless, Firewall, Load balancer and Optical solutions.
Accountabilities will include, but not limited to, following:
Manage day to day deliverables during the shift, under the overall direction of the NOC Team Lead/Manager. The primary accountability of this position is to ensure that all work deliverables during the shift are efficiently managed with strong delivery and prompt escalations to the Team Lead positions as needed. Engage other teams or escalate to L2/L3 teams as necessary. Smooth takeover of work as well as well documented and smooth hand over is part of the accountability.
- Provide strong technical troubleshooting while ensuring that NOC processes and procedures are followed properly. This includes ensuring proper use of automation, following proper remediation procedures, high quality ticket and vendor issue updates, handover documentation, etc.
- Collaborate strongly with the Team Lead to manage the queue, work intake as well as delivery. This includes helping solve team issues and escalating issues as needed
- Engage in P3's or incident calls and provide support
- Ensure work being taken over is followed up promptly while providing proper handover to the next shift as well as to the Team Manager (including process issues or improvements, automation opportunities, etc.)
- Support the incident, change and problem management processes.
- Manage incident queue and effectively prioritize and triage incidents based on critical devices and shared services.
- Manage escalations with internal teams and 3rd party vendors.
- Manage chronic, repeat and aging incidents with proper internal/external escalations.
- Support shift turnover process effectively.
- Create MoPs and how-to docs for better support and training of new and junior team members. Also, peer review such documentation created by other team members and provide suggestions for improvement.
- Report on any challenges with internal processes, gaps, or any challenges with vendors and telcos.
- Report on any new influx of repeated alerts/incidents to identify opportunities related to alert modification, etc. to reduce noise.
- Identify and report on gaps for process optimization.
- Proficient with Microsoft Office Suite of products (Word/Excel/PowerPoint/Outlook).
- Other duties as required.
- CISCO Switching and Routers 3-5 Years (Must Have)
- At least 3 years of Network Operations experience as opposed to network projects based work
- 3 years of in-depth experience troubleshooting on Network operation systems
- Strong verbal and written communication skills required.
- Must be CCNA or CCNP Certified with 3 -5 Years of industry experience
- ACI
- SevOne
- Guardicore
- VOIP
- Load Balancing - F5 and Wireless - Aruba
- Firewall - Palo Alto
Job Features
| Job Category | Network Analyst |
We are looking for a Program Manager! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Program Manager
Term: 6-10 months contract with extension
Location: Toronto – Hybrid
Job ID number: C1282
Brief Description of Duties:
MANDATORY DELIVERABLES:
- Strategize, implement, and maintain program initiatives that adhere to strategic objectives
- Formulate, organize and monitor inter-connected projects, including coordination of cross-project activities
- Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise wide.
- Develop and administer program assessment protocols for evaluation and improvement with an aim to maximize ROI
- Maintain organizational standards of satisfaction, quality, and performance to ensure the accountability for the program(s)’ centralized group of projects and their successful full life cycle delivery
- Oversee multiple project teams, ensuring program goals are reached
- Manage budget and funding channels for maximum productivity
- Work closely with Program Leads, cross-functional teams, and assigned project managers to develop various program related processes in support of consistent practices to benefits realization through an agile project management approach:
- The program management practices,
- Program scope & deliverables,
- Required resources for cross-functional teams and external vendors, work plan, and budget.
- Develop, track and manage timelines for projects and initiatives
- Manage program teams for optimal return on investment, and coordinate and influence cross-project initiatives
- Develop and manage budget for programs and be accountable for delivering against established business goals/objectives
- Work with other program managers to identify issues, risks and opportunities across multiple projects within the department
- Analyze, evaluate, and overcome program issues and risks, and produce program reports for managers and stakeholders
- Prepare progress and status reports for program directors and committees including governance committees and ensure effective alignment amongst existing and new governance committees/structures.
- Ensure programs are delivered cost effectively and efficiently, and in compliance with the client’s methodologies, standards and frameworks.
- Provide mentoring and knowledge transfer to designated staff to enable continuation in operational activities and sustainment
- Create technical project and user documentation, training manuals and various business cases including but not limited to Ontario Treasury Board (TB) / Management Board of Cabinet (MBC) submissions and internal briefing notes to ensure the effective delivery of the critical business processes
- Other duties as assigned
- Establish and regularly review sequencing of high-level activities within projects and across programs where dependencies exist
- Track and report program progress against identified success factors and key enablers
- Establish and coordinate secretariat functions, processes, and tools, enabling program oversight from executive leadership teams/committees
- Collaborate with ministry partners, stakeholders and vendors to support designing, planning and implementing change initiatives.
- Inform, elaborate and help deliver solutions that simplify processes and improve end-user experiences.
- Support and contribute to planning that informs modernization and transformational service delivery roadmaps and execution against those roadmaps.
- Support and inform vendor management activities and strategies to enable effective service delivery with the appropriate ministry oversight.
- Design and implement program oversight solutions to ensure compliance with government regulation while encouraging quality improvement.
- Deliver a roadmap and program solutions in long-term care capital builds, licensing, inspections, incident and complaints reporting and investigations.
- Deliver program solutions to modernize inspections and investigations that support the enforcement of quality in long-term care homes.
- Explore opportunities for integration and consolidation.
- Ability to think and act strategically. Big picture thinking, and solid understanding of program scope, management, and operations.
- Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities.
- Experience leading organizational development, strategy development, business, and program planning.
- In-depth knowledge and experience producing program and project management artifacts and deliverables required to support program strategic objectives.
- Ability to work positively with the wide range of individuals and stakeholders involved in program management.
- Strong leadership and management skills and experience.
- Strong stakeholder management and communication skills and experience.
- Strong presentation and meeting facilitation expertise.
- Experience handling difficult situations and managing stakeholder alignment to ensure program success.
- Ability to find innovative ways to resolve problems and pro-actively manage program issues and risks.
- Ability to use appropriate strategies and actions to proactively overcome resistance to change and capitalize on forces in support of change during all stages of program projects – concept, definition, planning, implementation, and close-out.
- In-depth knowledge of strategic program budgeting and resource allocation methods and techniques to ensure program success.
- Experience with the coordinated planning, management, and execution of organizational change initiatives
- Outstanding knowledge of performance evaluation processes
- Experience with procurements, managed services, and vendor management
- Experience with APIs, solution integration and customer experience platforms
- Experience with iterative and agile delivery
- Experience with journey mapping
- Experience with developing and advancing transformational roadmaps
- Experience with managing and delivering end-to-end programs/projects with focus on solution integration, platform modernization
- Experience developing and delivering presentations to a wide variety of audiences including executives.
- Experience and/or thorough understanding of the long-term care sector including residential facilities, nursing homes, retirement homes and assisted-living facilities.
- Knowledge of long-term care regulation, compliance, policies, responses and their implementation.
- Experience and/or knowledge of capital builds, licensing, inspections, incident and complaints reporting and investigations.
- Experience developing and managing program and project scope, schedules, and deliverables.
- Experience with monitoring and forecasting program and project costs and provide reporting and input to ensure targets are met.
- Experience with effective management of program budgets ensuring a high level of fiscal control and accountability including estimates, forecasts, and reconciliation/confirmation of actuals.
- In-depth knowledge and handling of project and program management methodology and techniques.
- Ability to promote I&IT program and project management best practices and adherence to standard methodologies.
- Experience gathering and developing business and technical requirements to create and maintain a detailed program, project schedule and/or integrated plan.
- Experience directing program and project teams to ensure program and project deliverables are delivered on time and adhere to government and ministry standards.
- Extensive experience coordinating and monitoring program and project processes developing/communicating guidelines and procedures.
- Experience with resolution of resourcing and inter-personal conflicts, negotiates changes to resourcing, ensuring knowledge is shared among team members, and program objectives and deliverables are met in a timely manner.
- Ability to proactively identify potential program risk events and issues before they occur including identification of appropriate mitigating strategies and plans.
- Experience with effective articulation and prioritization of issues and risks to senior executive levels and recommendations of mitigation strategies for decision makers.
- Experience with establishment and facilitation of program steering committee and stakeholder forums and meetings.
- Experience with providing, project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
- Experience with promoting Public Sector I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of I&IT resources
- BSc/BA Diploma in Management or a relevant field
- PMP is an asset.
- Strategic/analytical experience leading development and deployment of large scale, multi-million dollar Digital Transformation initiatives involving large scale program and solution redesign that includes Information Management, Data and Platform Integration, Cloud Migration
- Knowledge and understanding of Data and Information Management principles, concepts, policies, and practices.
- Experience with leading design and performance analysis of various large systems with sub-second response times.
- Experience with leading the planning and deployment of a next generation, scalable, unified platforms, with understanding what data is stored, end-to-end data flow, including data sources and who uses it.
- Experience with implementing API (e.g., FHIR API) and HL7 connectors, standards and protocols required for data capture/ingestion.
- 10+ years of experience working with federal/provincial/broader public-sector healthcare providers
- In-depth knowledge of Public Sector Program/Project Management artifacts (or similar), processes and practices, and ability to produce program level documentation that comply with industry standard practices
- In-depth knowledge of industry standard such as Program and Project Management Institute (PMI) and Public Sector I&IT project management methodologies.
- In-depth knowledge and experience with Public Sector Health related projects
- In-depth knowledge and understanding of Ministry policy and IT project approval processes and requirements
- Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture and Public Sector Gating process, and Public Sector Standard Systems Development Methodologies
- Solid experience with large complex IT Health-related projects and programs
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
Job Features
| Job Category | Program Manager |
We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Business Analyst
Term: 12 months contract with extension
Location: Toronto - Hybrid
Job ID number: C1281
Brief Description of Duties:
Business group: GWMS - Quality Assurance – works closely with Wealth and Asset Management BLs, test everything for them; eg. vendor applications, in house development applications, providing support to all their testing needs
Project: We are seeking an experienced Business Analyst to join our team and work on the PIC Reporting for our Mpower platform. In this role, you will be responsible for testing/ analyzing the changes in downstream processing on our trading platforms within our UAT and Production environments and providing support to the Operations team
Candidate Value Proposition:
You will also work closely with the Operations and Development teams to ensure that the new requirements are effectively integrated into the steady state platforms.
Typical Day in Role:
Analyze the new business requirements and collaborate with technical teams on data flow from the source application to make sure it meets new requirements
Identify gaps between the new requirements and the capabilities within the current state platform
Collaborate with the development and project teams to create a plan for integrating the new requirements into the current state platform.
Develop use cases and user stories to effectively communicate requirements to the development team
Participate in the design and execution of test scenarios to ensure that the new requirements are being effectively integrated.
Perform user regression testing to ensure existing functionality continues to be unaffected by the new regulation integration.
Provide regular status updates to project leads, management, and stakeholders
Must Haves:
- Experience in a Business Analyst role, preferably in a technology environment.
- Strong analytical skills with the ability to identify and solve complex problems.
- Experience with Agile methodologies and the ability to work in a fast-paced environment.
- Subject matter expert in investment industry regulations as Canadian/ US equity and fixed income trading
- Experience with data analysis and modeling tools, and SQL
- Excellent communication skills, including the ability to effectively communicate with both technical and non-technical stakeholders.
Job Features
| Job Category | Business Analyst, Business Systems Analyst |
We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Business Analyst
Term: 6 months contract with extension
Location: Toronto - Hybrid (twice a month)
Job ID number: C1280
Brief Description of Duties:
The successful candidate will have the opportunity to work on an international Program with Compliance SMEs in one of the top 5 Canadian banks, gain exposure to senior level stakeholders, within a personable and friendly work environment. We are building a leading, best-in-class Global Compliance function to: maintain customer trust, deliver efficiencies across business units, and to be trusted advisors and partners to protect the Bank’s reputation and strengthen the overall Compliance program. The Business Analyst will contribute to the overall success of the design and implementation of a global solution.
Typical Day in Role:
The Senior Business Analyst will collaborate with subject matter experts, stakeholders, internal technical teams, and external vendors to drive varying processes within the Central Compliance Program resulting in the development of documentation throughout the product life cycle (such as business requirements, functional requirements, process maps, test case development and roadmaps).
Accountabilities:
- Develop a deep understanding of the complexity of Compliance projects to enhance monitoring programs such as information barriers, watch and restricted lists, personal trading, and outside business activities.
- Conduct information gathering workshops with users to gather and formally document business requirements.
- Document business requirements (using various methodologies such as defining Epics, Use cases and User Stories).
- Assist in the creation of test cases and support User Acceptance Testing.
- Support implementing technical solutions for Compliance monitoring programs as part of a wider team.
- Develop productive relationships with key stakeholders.
- Research developing trends and best practices and determine implications for using proposed technologies to meet business unit strategy.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Champion a high-performance environment and contribute to an inclusive work environment.
- Any other duties as assigned.
- Business Analyst professional with proven leadership in eliciting and documenting requirements including data, business process and business object modelling, interviewing and user interface design and testing
- Bilingual in French required (verbal + written) – ideally with experience working in financial services in French – need to know business terminology
- Financial Services industry; specifically, with monitoring programs for a Control Room or a Personal Conflicts team (such as information barriers, watch and restricted lists, personal trading, and outside business activities) and associated technology implementations.
- Demonstrated experience with drafting test cases / scripts and managing user acceptance testing phases.
- Experience working with Visio, Microsoft Excel, PowerPoint, JIRA, and Confluence (please list the ones candidate has experience with and # of years for each)
- Experience with the MCO (My Compliance Office) application is a plus, but not a requirement.
- Experience with technical implementation
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong communication, organizational, and interpersonal skills including but not limited to presentation, prioritization, effective time management and conflict management
- Highly motivated individual who is creative, results-oriented, and eager to learn.
- Willing and able to adapt to changes in the work environment, manage competing demands, deal with frequent change, delays, or unexpected events.
Job Features
| Job Category | Business Analyst |
We are looking for a Data Engineer! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Data Engineer
Term: 6 months contract with extension
Location: Toronto - Remote for now
Job ID number: C1279
Brief Description of Duties:
Project Information: To convert SAS datasets to Parquet
The project is undergoing a transformational move to an open-source analytical environment – using R and Python. A component of this project is to convert the client’s analytical data assets from SAS database format to Parquet.
Must Haves:
- Converts historical data from SAS database to Parquet.
- Works closely with teams to develop and transition ongoing production process of analytical assets (currently coded in SAS and stored as SAS datasets) to be coded using Python (leveraging Pyspark) and stored in Parquet.
- Recommends improvements and enhancements to conversion processes and ongoing production of analytical assets.
- Prepares documentation required related to the results of the conversion (e.g., differences in converted data that will impact use by analysts).
- Evaluates all work is completed in compliance with the client's Privacy and Security Policies and Procedures and migration project practices.
- Meets timelines and milestones by monitoring deliverables. Identifies, reports, and helps solve potential risks and issues.
- Coaches and mentors staff in data conversion techniques.
Job Features
| Job Category | Data Engineer |
We are looking for a Oracle System Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Oracle System Analyst
Term: Fulltime
Location: Toronto - Hybrid (once a week)
Job ID number: C1278
Brief Description of Duties:
- Role Focus: The Systems Analyst/Developer works within Corporate IT, analyzing and implementing technical solutions to meet user requirements, with a focus on Oracle ERP and APEX applications.
- Oracle ERP Expertise: Responsible for analyzing user requirements, designing technical solutions, and maintaining Oracle ERP modules such as HRMS, G/L, A/P, and others. Also, evaluates and integrates new ERP functionalities.
- APEX Development: Develops and maintains Oracle APEX applications, addressing urgent software needs for various business areas. Extends APEX platform using new technologies and plugins.
- Technical Proficiency: Demonstrates strong skills in SQL, PL/SQL, Oracle APEX, JavaScript, BI Publisher Reports, and has familiarity with Oracle ERP modules, Java programming, and cloud integration technologies.
- Problem-Solving: Proficient in problem-solving and troubleshooting, addressing urgent module-level issues and providing efficient solutions
- Strong Business Analysis skills with progressive expertise.
- Familiarity with Oracle ERP Financial modules (Accounts Payable/Receivable , Cash Management). Techno functional consultant with basic knowledge of each function.
- Proficient in SQL, PL/SQL, Oracle APEX, JavaScript, BI Publisher Reports, Linux, and Microsoft OS.
- Knowledgeable in data architecture, modeling, and system development methodologies.
- Hands-on experience with Oracle EBS Middle-tier architecture and JAVA (OAF, ADF).
- Familiarity with middleware-based cloud integration (SOA Suite, SOAP, RESTful services)
- University degree with 5+ years' experience.
- Exposure to .Net technology and assets like handheld development and Oracle MAF.
- Knowledge of Formal Information Engineering methods and approaches is an asset.
- Certification/training of any below:
- Business Analysis Certification
- SQL/PL/SQL/JAVA Developer Oracle DBA Certificate
- Oracle ERP Functional trainings
Job Features
| Job Category | Oracle System Analyst |
We are looking for a Salesforce Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Salesforce Project Manager
Term: 6 months contract with extension
Location: Guelph or Toronto – Hybrid (3 days a week)
Job ID number: C1277
Brief Description of Duties:
Responsibilities:
- End-to-end implementation Salesforce Public Sector Foundation Solutions (preferably License and Permit Management) public-facing solution for the Ministry to support ESA authorizations service delivery modernization
- Responsible for coaching and implementing Agile methodology (Scrum) and project management phases for the development and implementation of the solution into Production
- Manage a cross-functional team comprising Consultants, Ministry SME’s and lead Project Manager
- Leads organizational development, strategy development, business planning, and Ministry funding requests.
- Ability to gather and develop requirements in order to create and maintain a detailed project schedule and/or integrated plan.
- Ability to monitor and forecast project costs and provide reporting and input to ensure targets are met
- Experience developing and managing project schedules, deliverables, and scope
- Ability to promote I&IT project management best practices and adherence to standard methodologies
- Demonstrated experience directing project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards
- Extensive experience coordinating and monitoring project processes, and developing/communicating guidelines and procedures
- Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas
- Please submit profile summary based on the project requirements on the top of resume
- Project management experience and hold a PMP certification
- Experience in managing / implementing Salesforce Cloud solutions for Salesforce Public Sector Foundation Solutions (preferably License and Permit Management)
- Demonstrated experience delivering projects in Salesforce Experience Cloud/Service Cloud/Public Sector Foundation
- Experience providing senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of technologies desired for large scale projects
- Experience developing Agile Metrics and managing project schedules, deliverables, and scope
- Experience with DevOps, Microsoft tools including Visio and Project and Miro boards
- ITIL certification
- Experience and knowledge of the Ontario Digital Service Standard, Ontario Service Design Playbook and the Digital First Assessment product delivery approach (Pre-Discovery, Discovery, Alpha, Beta, Live)
- Knowledge and understanding of digital product development, implementation and management
- Experience in Agile, SCRUM. Lean and DevOps methodologies
- Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
- All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
- Dedicated knowledge transfer sessions will be scheduled during the close-out phase of the project to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions.
- 10+ years of project management experience and hold a PMP certification
- 3+ years of experience in managing / implementing Salesforce Public Sector Foundation Solutions (preferably License and Permit Management
- Experience delivering solutions using Salesforce Experience Cloud/Service Cloud/Public Sector Foundation, Licensing/ Permits, Inspections and Grants Mgmt. Integrations & Data Migrations, etc.
- Demonstrated experience providing senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of Salesforce technologies desired (Salesforce) for large scale projects
- Demonstrated experience with identification to risk events and issues before they occur so that proper mitigating strategies can be developed.
- Ability to articulate and prioritize issues and risks at program management and senior executive level and recommend mitigation strategies for decision makers
- Ability to create and maintain a product road map and product backlogs
- Demonstrated experience gathering and developing requirements in order to create and maintain a detailed product schedule, backlog and/or integrated plan
- Demonstrated experience with product program, and/or portfolio reporting to multi-stakeholders at senior executive levels
- Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client products are progressing according to schedule or product road map
- Demonstrated experience in team building, consensus building and relationship management skills
- Demonstrated experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of products – Discovery, Alpha, Beta, Live or similar delivery methodologies
- Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for production
- Demonstrated experience in documenting project status reports, project tracking for resources, finances, progress, issues and risks
- Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
- Demonstrated experience delivering solutions using Agile practices and tailoring approaches to maximize adoption of Agile principles while working within organizational constraints.
- Demonstrated experience leading Agile teams through continuous improvement processes including but not limited to Sprint Retrospectives, etc.
- Demonstrated experience applying various project and product delivery methodologies such as:
- Agile/Scrum
- Waterfall
- Iterative Agile
- Product management
- Experience in providing strategic guidance and advice in meeting current business requirements while establishing a solution design that can be readily extended as additional functionality is onboarded in future project(s)
- Demonstrated knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Microsoft Teams
- Knowledge of Backlog Management tools such as JIRA and Azure DevOps,
- Knowledge and understanding of digital product development, implementation and management
- Previous experience working in Government or Public Sector organizations.
Job Features
| Job Category | Salesforce Project Manager |
We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Business Analyst
Term: 12 months contract with extension
Location: Toronto – Hybrid (once a week)
Job ID number: C1277
Brief Description of Duties:
- Business group: The Risk Modeling Technology team supports various stakeholders Global Risk Management (GRM) - Risk Models and Analytics Team, Regulatory Capital, IFRS9 provisioning & Enterprise stress Testing team in the implementation of regulatory and non-regulatory initiatives, utilizing both Agile and Waterfall approaches.
- Risk Modeling Technology team is seeking an experienced Technical Business Analyst with 10+ years of practical business analysis experience and technical capabilities to navigate and drive resolution of complex business problems. The role will require liaising with stakeholders on existing and/or new business initiatives, delivering solutions to meet the needs of multiple lines of business stakeholders, and managing medium to large projects, and providing ongoing support. The candidate must have strong project management, communication skills, with hands on experience in execution of all key phases on project lifecycle (e.g. requirements gathering, documentation, design and development, testing, implementation). The incumbent will have a minimum of 3-5 years of strong data analytics skills capabilities using SQL, understanding data models, and will ideally have the ability to read and understand code such as SAS, IBM Informatica, IBM DataStage. Adaptability to self-learn new technologies is a big plus.
- Project: LGD PARAMETER REBUILD (working on multiple releases, converting from SAS to Python + moving to GCP)
- Reason for request: New resource needed
- We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
- We provide you with the tools and technology needed to create meaningful customer experiences.
- You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
- Work with Program lead to manage requirements related activities and deliverables throughout the project life cycle (e.g. change requests, issues, risks, schedules, status reporting etc.).
- Work with the Project Owner and Project Manager to document the project vision and the project’s scope.
- Work with the Project Delivery Teams to identify, anticipate, assess, manage and resolve issues and risks related to requirements' activities and deliverables.
- Play a key role in understanding and evolving data-engineered solutions to enable the risk modeling capabilities of our RMA business partners
- Thoroughly understand and communicate stakeholder requirements and distribute relevant information, documentation and artifacts to project stakeholders.
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, use cases, scenarios, business analysis and workflow analysis.
- Translate high-level business and user requirements into functional & IT specific requirements with appropriate level of detail suitable for use by those who must base their work & development on the requirements.
- Develop and execute function, end-to-end test cases to ensure requirements are met
- Responsible for data analysis, profiling, data mapping, data lineage activities to support business requirements, and data governance requirements.
- Proactively communicate and collaborate with external and internal customers to analyze information needs.
- Work collaboratively with Business and IT staff to develop and maintain thorough knowledge of product, system and process capabilities, ensuring precise communications between IT and stakeholders, technical compatibility and user satisfaction.
- Providing support to month-end and quarter-end risk model calculations and Capital/Regulatory reporting until transitioned to operations team.
- Relevant experience, with at least 5+ years’ recent experience as a BSA
- Recent hands-on experience writing and reading advanced SQL queries independently
- Experience data management and data analytics experience is required
- Banking experience and understanding of the industry is required
- SDLC knowledge is required
- Retail product experience and associated risk models is an asset (PD,EAD, LGD models for Mortgage, Credit Card)
- Working knowledge of SAS, Informatica, DataStage, or Python are an asset
- Database Systems: Hive/Hadoop, DB2 is an asset
- Strong business analysis and writing skills including the ability to select the most appropriate method of communication and to clearly and concisely prepare a variety of business communications, e.g.. Technical and Business Requirements, PowerPoint decks , User Guides, and project implementation / strategy documents.
- Well developed verbal communication skills, with the ability to communicate and articulate the underlying message effectively with different audiences, e.g. senior management in Information Technology Solutions, business stakeholders
- Detail oriented, methodical and has ability to translate business ideas into automated solutions.
- Effective leadership skills, with working knowledge of project management to assume end-to-end ownership of a project and responsibility for the related project deliverables.
- Critical thinker, investigating, analyzing, and resolving complex problems
- Ability to work effectively as a team member in cross-functional project teams.
- Passion for driving teams towards high performance and a deep pride in providing high quality results.
- Strong data analytic skillset for the purpose of data solutioning, testing/validation and gap analysis.
- The best candidates will have extensive BSA experience and would be great communicators (written and verbal). Retail Risk knowledge (as asset) will also help in finding the optimal fit for this role.
- Bachelor's degree in a related field required.
- Structure and Format: MS Teams Interviews (video)
- First round: behavioral and technical interview with HM and team BA. Ability to communicate and translate technical requirements to the business will be assessed in interview (ability to write business requirements), 45-60 mins
- Second round: behavioral panel interview, 30 mins
- Data management and data analytics experience is needed
- UI/UX experience is not required and will not be applicable to the job duties
Job Features
| Job Category | Business Analyst |