Job Archives
We’re looking for an SAP Functional Lead! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: SAP Functional Lead
Term: 12-month Contract - Toronto
Location: Remote for now
Job ID number: C1026
Brief description of duties:
- Gather, analyze and prioritize business requirements by conducting workshops in coordination with cross-function organizations.
- Act as liaison with clients for troubleshooting: investigate, analyze, and solve software problems for SAP PS and CPM production incidents.
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identity, interpret, validate and document customer requirements.
- Manage application design and blueprint in SAP PS and CPM modules according to client Business process and requirements.
- Configuration of SAP PS and CPM functionality for any requirement/enhancement.
- Develop and maintain SAP PS and CPM functional documentation.
- Document and execute Unit and System Integration testing.
- Coordinate with the QA Lead and QA Team to ensure appropriate QA testing.
- Coordinate with other SAP Functional Analysts and Leads to ensure integration.
- Collaborate with other internal IT organizations to ensure optimal work processes are followed and the organization’s IT Strategy is delivered.
- Be the hands-on application expert during integration and user acceptance testing.
- Provide or lead the end-user training in the PS and CPM areas.
- Provide support and expertise after the go-live of the initial rollout of projects.
- Ensure current-day SAP best practices are followed.
- Follow all practices of the client remedy tool and contribute for enhancement. Manage changes and/or expedited transports as needed for high-priority issues.
- Work closely and productively with application support/implementation vendor for day-to-day work or any other work.
- Work self-directed and independently; may act as subject matter mentor to junior members.
- Participate in internal, customer, and regulatory audits if required.
- Support the information systems and operate according to internal standards, external accrediting agency standards, and legal requirements.
- Ensure the integrity of IT assets.
- University Degree in Computer Science or related area from an accredited institution.
- SAP experience within ECC6.0.
- Strong configuration understanding of SAP PS.
- Must have a thorough knowledge of Project Initiation Execution, Project Planning, Project Tracking/Progressing,
- Project Costing and versioning (planned, actual and forecasted cost/revenue), Project Results Analysis, Status Control Management, WBS Structure/Elements/Activities, Project Closeout, PS Standard Reports.
- Internal Orders.
- Must have experience of integration of SAP PS with a non-SAP system like as Oracle Primavera P6, InEight Hard Dollar
- Knowledge of integration of PS with FICO, CPM, SD, MM modules.
- Basic understanding of SAP modules such as FICO/SD/MM.
- SAP PS and CPM certification is preferred.
- Must be capable of writing blueprint, functional spec documents with detailed functional and technical logic.
- Experience in ABAP-related development including Reports, Transactions, CMOD, User exits, BADI Enhancements, Query, etc.Working knowledge of Data Modeling and Database Design practices.
- Experience working in SAP full implementation projects.
- Experience to work with application support and implementation vendors.
- Strong decision-making, analytical, troubleshooting, and communication skills (written and verbal).
- Strong multitasking skills with the ability to lead and manage multiple deliverables and projects at the same time.
- Results-oriented and demonstrates a “can-do” attitude – adaptability, flexibility, and resourcefulness.
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation skills.
- Construction industry experience is an asset.
- Skilled and experienced user of MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio tools
Job Features
| Job Category | SAP consultant |
| SAP ECC6.0 | 8+ |
We’re looking for a Solution Designer! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Solution Designer
Term: 6-month Contract - Toronto
Location: Remote for now
Job ID number: C1023
Brief description of duties:
Solution Designers work on Project Fusion with the client which is a huge Transformation program in Core Protection Technology
Project Fusion incorporates all the Security protection from Corporate Security, Information Security, and AML
Looks it at from a wholistic level – from Data analysis, incident response, and threat intelligence
Ramping up capabilities and putting it in a Case Management System
MUST haves:
- Design & Develop: Perform and coordinate complex solution design activities. Understand and facilitate the gathering of the Business requirements, and translate them into design specifications to be used by the delivery and operation teams. Document the designs and patterns, and maintain the application's technical functionality, infrastructure, database, interfaces, and integrations artifacts. Lead the design of cost-effective and innovative solutions to meet business objectives, and also maintain and enhance existing applications.
- Need someone that picks apart the architecture
- Strong Solution Design skills in application delivery, process design, and architecture Big Data development experience – Hadoop and Spark
- Integrated Case Management
- Full Stack
- API – Open shift
- Containers
- ML or AI advanced Analytics
- CyberSecurity or fraud experience or Financial Crimes domain
- Self-motivated leadership type
- Good communication skills
- Generally deep technical knowledge
Job Features
| Job Category | Solution Design |
| Solution Design | 5+ |
| Big Data development | 5+ |
| Hadoop and Spark | 5+ |
We’re looking for an Actmize Developer! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Actmize Developer
Term: 6-month Contract - Toronto
Location: Remote for now
Job ID number: C1020
Brief description of duties:
- Perform complex application programming activities: ERCM (ActOne) and AIS design and development, including building plugins & AIS execution plans. Lead the design and development of cost-effective and innovative solutions to meet business objectives while also maintaining existing applications
- Perform and coordinate complex application programming activities: develop code, test, debug and document in order to ensure successful implementation and maintenance of programs; Set up and maintain code repositories. Help establish CI/CD pipeline for seamless integration and delivery across environments.
- Lead code review sessions and ensure overall code quality aligns with business and project requirements. Build knowledge base by creating and maintaining detailed design and configuration documents for Actimize applications. Participate in design discussion and contribute viable, valuable solutions.
- Strong JavaScript, Java & SQL developer. Hands-on Actimize development experience or implementation experience in one or more of the Actimize products: ERCM(ActOne), CDD, SAM, AIS, AVA, etc.
- Proven track record in a fast-paced agile environment, Object-Oriented Programming & SOAP/RESTFul services.
- It’s an advantage if you have experience in Actimize plugin development, XSLT, DevOps, JBoss/Tomcat, Oracle/SQL Server, Autosys, writing Unit Test and UI automation tests within an Agile environment.
Job Features
| Job Category | Actmize |
| JavaScript | 5+ |
| SQL | 5+ |
| Actmize | 3+ |
| Actimize plugin development | 3+ |
We’re looking for an AWS API Developer! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Azure ML Support Engineer
Term: 12-month Contract - Toronto
Location: Remote for now
Job ID number: C1019
Brief description of duties:
- Work with development teams from project initiation through to production implementation in a consultative role
- Provide status updates on assigned project deliverables;
- Work with application support teams to ensure API environment availability through effective proactive monitoring and prevention to avoid unplanned outages;
- Ensure API failures are handled effectively and resolved in a timely fashion. Analyze dumps, traces, and logs in order to determine the root cause of specific problems;
- Identify and prioritize enhancements to existing API's and ensure execution per plan;
- Work with team leaders and team members to determine best value service improvement opportunities. Actively seek opportunities to increase customer satisfaction;
- Ability to define, document, implement, and operate repeatable, well-purposed processes;
- Identify assumptions, constraints, and anticipate and manage risks;
- Design services, applications, and/or API functional and non-functional requirements are considered (i.e. security, compatibility, and maintainability).
- Work with team members to prioritize and manage your own workload in order to deliver quality results and meet timelines.
- Support a positive work environment that promotes service to business, quality, innovation, and teamwork and ensures timely communication of issues/points of interest.
- Provide Integration testing support and production support when necessary
- Bachelor’s degree or higher in computer science, engineering, or a related field
- Demonstrate understanding of the Software Development Life Cycle (SDLC), Quality Assurance requirements, and software development control and release procedures
- Design and development experience building APIs and Application Integration solutions.
- Knowledge in API Connect implementation of REST APIs, SOAP APIs, also API standards such as YAML and Swagger
- Experience in using Postman/SoapUI or other REST service testing & development tools
- Demonstrate hands-on experience in AWS core integration stacks, including but not limited to API Gateway, AWS Lambda, AWS Step Functions, AWS DynamoDB, AWS API Gateway, AWS Serverless stack, AWS S3, AWS SNS, and SQS, SSM, IAM; Dynatrace, Cloudwatch Cloud Formation, X-Ray, etc
- Experience developing highly scalable solutions leveraging (Must have) Node.js, Java; (Nice to have) Python, JavaScript
- Demonstrate knowledge of different database technologies, including RDBMS and No-SQL.
- Experience with DevOps, CI/CD automation: AWS DevOps Pipeline CI/CD process, DevOps tool JIRA, BitBucket, Bamboo, would be an asset
- A self-starter possesses complex problem-solving skills with an ability to manage multiple priorities
- Is able to adapt and quickly develop an in-depth technical understanding of new/different applications
- Exhibits solid communication skills, both written and verbal
- Demonstrate independence and team player
Job Features
| Job Category | API Developer |
| AWS | 3+ |
| API development using Nodejs, python or java | 3+ |
| Dynamo DB | 3+ |
We’re looking for an Azure ML Support Engineer! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Azure ML Support Engineer
Term: 12-month Contract - Toronto
Location: Remote for now
Job ID number: C1017
Brief description of duties:
- Day to day operations of advanced analytics and data visualization toolsets, including end-user problem resolution
- Conducting platform performance and availability monitoring and administration in a 24x7 production environment
- Provide technical guidance on platform maintenance including integration with other existing solutions deployed in the enterprise
- Strong communication and presentation skills with a high degree of comfort with large and small technical audiences including the ability to influence senior-level executives
- Experience with setup, configuration, and maintenance of automated machine learning platforms like Azure Machine Learning and associated platform maintenance
- Demonstrated operations knowledge/experience related to day-to-day support of advanced analytics and/or machine learning platforms (e.g. Azure Machine Learning PaaS setup/configuration)
- Understanding of Microsoft Azure ecosystem in support of advanced analytics platforms (e.g. ADLS, Blob Storage, Synapse)
- Proven experience in setup, configuration, and maintenance of data visualization ecosystems like Tableau and Power BI, both on-premise and cloud implementations
- Demonstrated operational experience with the support of end-users and technology platforms for advanced analytics and data visualization
- Solid understanding and implementation experience surrounding data pipeline operationalization and support (i.e. build/promote/maintain data model pipelines) including performance monitoring and scaling
- Strong SQL skills to understand complex queries and optimize them for performance across large volumes of data
- Strong technical data analytics experience with a variety of RDBMS (i.e. SQL Server, DB2 LUW, and zOS) and non-relational systems (i.e. semi-structured and unstructured data)
- Communication and presentation experience with a proven track record of using insights to influence executives and colleagues
- Strong background in Unix and Windows integrated environments
- Understanding and experience on cloud platforms (i.e. Microsoft Azure, AWS, GCP) is an asset
- DataRobot experience is nice to have
Job Features
| Job Category | Azure Data Engineer |
| Setup, configuration, and maintenance of automated machine learning platform like Azure Machine Learning and associated platform maintenance | 6+ |
| DataRobot | 6+ |
We’re looking for an Integration Engineer! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Integration Engineer
Term: Full-time - 37.5 hours
Location: Remote for now
Job ID number: C1018
Brief description of duties:
- The candidate will be primarily working on business-focused integrations, working with the Engineering Manager for Data
- Develop and deploy data integration solutions using modern DevOps practices and security standards.
- Work on building data ingestion pipelines to ingest data from APIs, Databases, Web Services, Files, and Streams.
- Support and maintain all existing integrations.
- Utilize programming language skills to code the required data transformations.
- Provide internal consulting on data integration and migration strategies, as well as a middleware solution
- Establish standards and maintain a department-wide body of knowledge on Integration engineering.
- Participates in planning, definition, and high-level design of the solution and exploration of solution alternatives.
- Partner with other teams like infrastructure and CRM management teams to define technical strategy, and efficient integration within existing
- Need to have Informatica Cloud (rather than on-prem), specifically Application (CAI) and Data (CDI) Integration
- Experience using source control technology such as GitHub
- Knowledge of Web Services, XML technologies, SOA, and Enterprise Integration Patterns
- Needs to know various integration technologies- ESB, Rest, Soap
- Proficiency in one of the following programming languages: Java, JavaScript, Golang, C#
- Experience with real-time and batch integration
- Needs to be self-sufficient
- Good communication skills—will not be in front of the business, but needs to be able to communicate clearly
- Kafka would be an asset
- TIBCO Business Works 6 or similar would be an asset
Job Features
| Job Category | Informatica Developer |
| Informatica Cloud | 5+ |
We’re looking for a Power BI Business/Data Analyst! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Power BI Business/Data Analyst
Term: 6-month Contract - Toronto
Location: Remote for now
Job ID number: C1017
Brief description of duties:
- Doing Power BI dashboards
- Lots of data validation
- Liaison with business and IT
- Creating more consolidated integrations across the different business lines
- Strong PowerBI Dashboards experience
- Strong Data Validation
- Can work and understand wealth terms
- Strong communication skills, can work with both business and IT teams
- PowerBI Development, nice to have
- Bilingual: English and French-speaking, nice to have
Job Features
| Job Category | BI, Data analyst |
| Name | 4-5 |
| Data Validation | 4-5 |
| PowerBI Development | Asset |
We’re looking for a .Net Developer! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: .Net Developer
Term: 6-month Contract - Toronto
Location: Remote for now
Job ID number: C1016
Brief description of duties:
Working on the browser-based version of a new front end to their cash management application. Backend in C#/SQL/Linq remains the same but replaces WinForms front end with a Microsoft Blazer (Razor framework) front end with asynchronous design. Need senior developers who can work with the architect to program this new front end.
MUST haves:
- Development experience
- Front end web/browser-based development, able to code off of UX/UI designed wireframes
- ASP.NET Razor engine
- C#/SQL back end
- Experience with programming asynchronous applications
- ATMs or Cash Management technology experience
- WinForms
Job Features
| Job Category | .Net Developer |
| Development | 7+ |
| Front end web/browser based development | 5+ |
| C#/SQL back end | 5+ |
We’re looking for a Salesforce Delivery Lead! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Salesforce Delivery Lead
Term: 12-month Contract - Toronto
Location: Remote for now
Job ID number: C1015
Brief description of duties:
- Responsible for project delivery for application sets within their scope, commissioning projects to be executed by technology project managers.
- Salesforce integration experience preferred
- Must have delivered multiple integration projects
- Extensive project lead experience, strong management skills, collaboration skills;
- Must be able to manage competing priorities
- Establish day-to-day management direction, define priorities and strategies consistent with business goals, and align to the technology leadership team's direction.
- Communicate business vision, goals, and portfolio priorities to team members (e.g. Application Owners / Development Managers, Business Systems Analysis, Platform / Service and/or Technology Project Managers, etc.).
- Previous experience with Salesforce (Customization & Config) is a must
- Previous experience in implementing/supporting at least one salesforce capability(Sales Cloud, Service Cloud, Community Cloud, Financial Services Cloud) is a must
- Advanced knowledge and understanding of business and bank technology standards (e.g., infrastructure, architecture, processes, applications, platforms, services) and managing people and projects.
- Knowledge of external competition, industry, and/or market trends in relation to your own business.
- Ability to manage multiple teams and projects with increasing degree of complexity and broad scope (e.g., multi-function within a business line).
- Willingness, motivation, and ability to work independent
Job Features
| Job Category | Salesforce Admin |
| Salesfoce Delivery Lead | 7+ |
| Integration | 7+ |
| Customization & Config | 7+ |
We’re looking for a Salesforce Developer! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Salesforce Developer
Term: 12-month Contract - Toronto
Location: Remote for now
Job ID number: C1013
Brief description of duties:
- Accountable for complex customization & coding in the salesforce.com ecosystem
- As a senior member of technical staff lead the creation of an end-to-end detailed solution with accountability for the technical design
- Be the technical subject matter expert and assist the team to solve complex problems
- Review technical deliverables throughout the detailed design and development phase to ensure quality adherence and identify gaps or redesign requirements as needed
- Previous experience with Salesforce (Customization & Config) is a must
- Previous experience in implementing/supporting at least one salesforce capability(Sales Cloud, Service Cloud, Community Cloud, Financial Services Cloud) is a must
- Undergraduate Degree or Technical Certificate
- Experience with Object-Oriented Analysis and Design
- Experience with at least one object-oriented language (Java, Apex, Javascript, Python)
- Experience with Relational Databases & SQL
- Experience in JavaScript
- Experience in web services (REST)
- Experience with Git and DevOps processes
- Experience in Agile Delivery environment
- Previous experience with Mulesoft is an asset
- Experience with Test Driven Development is an asset
- Readiness and motivation to address and resolve complex issues
- Guide/advise/support clients, partners, and project teams, often working on multiple medium-to-large-sized projects.
- Commitment to and belief in the quality of your deliverables
Job Features
| Job Category | Salesforce Developer |
| Salesforce Developer | 5-7 |
| JavaScript | 5-7 |
| Git and Devops processes | 5-7 |
We’re looking for a Business Analyst! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Business Analyst
Term: 12-month Contract - Toronto
Location: Remote for now
Job ID number: C1013
Brief description of duties:
- Work with technology partners (e.g. Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.
- Define, document, and translate business requirements into detailed functional specifications, taking into account non-functional requirements.
- Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
- Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
- Participate in quality management reviews, including designs, prototypes, and other requirements work products.
- Undergraduate Degree or Technical Certificate.
- Previous experience with Salesforce Admin
- Commitment to applying advanced to expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
- Advanced to expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.
- Ability to work independently as the senior or lead system analyst and coach or guide team.
- Experience and comfort level acting as a subject matter expert and consultant.
Job Features
| Job Category | Business Analyst |
| Business Analyst | 5-7 |
| Salesforce | 3-5 |
We’re looking for a UX Designer! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: UX Designer
Term: 6-month Contract - Toronto, London, and Winnipeg
Location: Remote for now
Job ID number: C1012
Brief description of duties:
- Creating and effectively presenting UX deliverables (flows, sketches, wireframes, journey maps, prototypes, etc.) to stakeholders and teams – you have a talent for making even the most complex concepts seem simple
- Assessing data from multiple sources (UX research, SEO, product requirements, tech constraints, analytics) and synthesizing it to develop efficient user scenarios, taxonomies, navigation systems, design patterns, etc.
- Empathizing with our users, and becoming an expert in their thoughts, needs, and behaviors through direct contact in the form of user interviews and usability tests
- Staying current on emerging trends in user-centered methodologies, accessibility, UI design patterns, usability principles, and web technologies
- Working collaboratively with User Experience, Digital Customer Experience and Strategic Customer Marketing teams and act as an advocate for the user
- Being fully embedded in a product delivery team, embracing real-time collaboration
- This role will require the candidate to design UX standards for a new web-based application.
- This candidate will also review MMC UI standards and recommend new standards/adjustments going forward and develop new UI and feel i.e. Standard navigation, fonts, buttons, wireframe, etc.
- A few years of professional experience in a UX or Interaction Design role and preferably some experience in a previous role where you have acted as the UX/UI project lead
- A demonstrable portfolio of work that exhibits your process for solving design problems
- Clear ability to simplify complex concepts and requirements in presentation, design, and implementation
- Experience with industry tools such as Sketch, InVision, Axure, Adobe CC
- Excellent communicator with the ability to effectively convey design processes, ideas, and solutions to teams and stakeholders
Job Features
| Job Category | UX Designer |
| UX Designer | 5 |
We’re looking for a QA Lead! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: QA Lead
Term: 12-month Contract - Toronto
Location: Remote for now
Job ID number: C1011
Brief description of duties:
The client is looking for a QA Consultant/Lead resource for our Underwriting Transformation Project team and this would be our normal 1-year contract. I would be looking for a start date about 2 weeks after the offer is made. The focus will be on Test Planning, Test Strategies, and Coordination. This person would be responsible for defining the Quality approach needed for the project, then coaching the teams in the approach and looking for gaps and improvements. This person will need to be able to work independently and with minimal direction.
MUST haves:
- Experience with P&C Insurance and Policy Systems
- Experience with writing Test Strategies and Plans
- Experience in coaching teams in QA
- Experience working in an Agile environment
- Experience with Guidewire systems would be an asset.
- Strong communication and interpersonal skills
- Strong analytical skills
- Ability to learn and pick up new concepts quickly
Job Features
| Job Category | QA Analyst |
| P&C insurance | 6-8+ |
| Writing Test Strategies and Plans | 5-6+ |
We’re looking for a Product Manager! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Product Manager
Term: 12-month Contract - Toronto
Location: Remote for now
Job ID number: C1010
Brief description of duties:
The Manager, Digital Products mandate is to deliver digital products that exceed customer expectations and deliver business outcomes. Strong candidates understand the customer and market needs, map these needs to well-defined requirements and manage the end-to-end lifecycle of products. This role will also lead technology ideation and demonstrations with clients and prospects.
Products
- Define product features end to end. This includes consideration for all touchpoints (client, customer, internal), business value, analysis, design, vendor selection, contract negotiation reporting, analytics, acceptance criteria, and UAT
- Define the go-to-market strategy and product readiness plan and collaborate with cross-functional teams to ensure that the business is ready to sell, deliver, and support the product
- Research and recommend new digital products/channels and/or identify new market opportunities
- Seeks customer feedback, insights, and research to develop features that are customer-centric
- Utilize data, research, and experience to drive roadmap decisions and priorities
- Supports and enables sales and service channels as the product and market expert for digital products
- Works with cross-functional teams (IT Delivery, PMO, Marketing, L&D, etc.) to deliver product roadmap and provide SME support as needed during development, delivery, and post-launch
- Collaborates and communicates with Client Services stakeholders about client technology, new releases, issues, resolutions as well as opportunities to better meet client needs.
- University degree in Business Administration or Computer Science, Information Services or equivalent.
- Delivering successful software products in a Product Management and customer-facing role
- Strong knowledge of digital products, focusing on web and mobile channels
- Experience in supporting Pre-Sales activities and customer accounts/engagements.
- Design thinking exposure an asset
- Agile and DevOps experience an asset
- Eager self-starter
- Analytical and detail-oriented
- Strong relationship-building skills (Internal team, business stakeholders, project execution teams)
- Demonstrated ability to manage multiple technology priorities across all business divisions and shared service departments.
- Superior presentation skills to be able to discuss and explain information clearly and concisely to a business and technical and non-technical audience.
- Ability to conceptualize complex ideas into the key artifacts required to develop solutions
- Experience with writing business cases, feasibility and alternative studies, and competitive and market analysis
- Previous relocation operations experience is an asset
- Previous experience with integration between HR, Finance, and/or other systems is an asset.
- Experience with workflow management software
- Demonstrated ability to manage an enterprise-level feature with phased delivery designed to target different user personas with overlapping dependencies
- Modern consumer software experience (B2C) a plus (optional)
Job Features
| Job Category | Product Manager |
| Delivering successful software products in a Product Management and customer-facing role | 3-5 |
| Agile | Asset |
| DevOps | Asset |
We’re looking for a Business Analyst! Reach out if you’re interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Business Analyst
Term: Full-time
Location: Remote for now
Job ID number: C1009
Brief description of duties:
IT Business Solutions group, a team of dedicated IT consultants that oversee customer relationship management, business analysis, product and project management utilizing best-in-class software to support the client's customers. Working directly with business partners and IT Solutions Delivery to manage and drive application enhancements while aligning with the direction of the Enterprise Project Management Office. The Solutions Consultant II collaborates with business leads and subject matter experts to implement tactical and strategic software solutions. At this level, the incumbent implements and supports systems with multiple and more complex dependencies involving a financial component, the higher requirement for real-time processing, more complex processes, and have a greater risk to the organization.
- Works with business leads and subject matter experts in the implementation of tactical and strategic software solutions. Plans and conducts third-party software analysis as needed for inclusion in the project solution.
- Create business process and data models using best practice techniques and tools such as MS Visio, including current and future state solution design documents.
- Understands and communicates the technical and architectural complexities of a technical solution so those project stakeholders can easily understand.
- Arranges and facilitates requirements discussions including interviewing SMEs, shadowing key end-users, and collaborating with business leaders to define and document solid functional requirements for new solutions or enhancements to existing applications and reports.
- Recommends approaches to streamline and integrate technological processes in the organization to improve overall efficiency
- Communicate requirements to the IT Solutions Delivery Team to obtain the necessary time and cost estimates (documentation, development, UA/QA testing, deployment, etc.) as well as any anticipated issues and risks.
- Performs impact analysis of proposed solutions, assesses the impact of changes/enhancements to various accounts/users, understands variances in implementation by account and identifies opportunities for standardization.
- Translate business requirements and user stories into functional use cases for tool implementation.
- Define acceptance criteria and create test data for IT solutions by considering all possible outcomes of the use cases.
- Obtains business sponsor approvals on all business requirements and estimates, where applicable, prior to proceeding to the next stage in the project in accordance with IT process and audit requirements.
- Conducts systems implementation, and coordinates user acceptance testing and sign-off. When assigned, assists with the development of high-level plans for completion of Requirements and Acceptance phases of projects, improving the level of detail and accuracy of estimates over time.
- When assigned, contributes to the development and execution of testing, including coordinating system and acceptance testing.
- Reviews defects arising from testing, including User Acceptance Testing, and works with stakeholders to resolve them.
- Provides guidance with the definition of a defect as a Change Request or bug.
- Contributes/creates user guides, reference manuals/ training materials as appropriate.
- Supports the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required.
- Contributes to the team knowledge base with best practices, lessons learned, concepts, and solutions documents.
- Possesses a deep understanding and problem-solving ability of IT of various scales, degrees, and dimensions of complexity.
- Performs analysis of reported production problems, determines impact and priority, and recommends corrective actions.
- Soft Skills will close this.
- Strong Requirements gathering and documentation using user stories in Azure DevOps
- BI team and project knowledge
- Knowledge of BI including data flow, ingestion, transformation, tabular models, and cloud software.
- MS Shop experience
Job Features
| Job Category | Business Analyst |
| Requirements gathering and documentation using user stories in Azure DevOps | 4-5 |
| BI team and project knowledge | 4-5 |