Job Archives
- Supports small to large development or maintenance projects (multiple projects - one application with multiple interfaces and/or third parties).
- Provides input into high level and detailed technical specifications for small to medium projects.
- The ServiceNow Developer is a technical role that is responsible for the configuration, on-going development and maintenance of the ServiceNow platform. The role provides deep technical experience in implementing best practice solutions that support ITIL based processes within the organization.
- Analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environment, interface with other systems, internal and external checks, controls, and outputs
- Configuration of ServiceNow system including creating workflows, UI design, ACL and business rules
- Load, manipulate and maintain data between ServiceNow and other systems
- Create and maintain integrations with other internal and external systems and solutions
- Implement and maintain automated workflows using ServiceNow Orchestration
- Provide time estimates for assigned work packages to support sprint and project plans
- Ensure high degree of development standards are adhered to minimize the risk on introducing errors into the production by following the internal SDLC
- Complete the deployment of solutions, patches and upgrades across sub-production and production environments
- Document technical solutions, build artifacts and run books as necessary
- Facilitate and support the rollout of new application and enhancements in ServiceNow
- Provides support for loading, manipulation and maintenance of data between ServiceNow and other systems
- Provides analysis on system performance issues and determines performance enhancements
- Assist in projects/investigations as assigned.
- Gather requirements for projects from stakeholders.
- Assist with data quality management solution implementation & testing.
- University or College Degree in Computer Science or a related field or equivalent years of experience as an Technical Analyst
- In-depth technical understanding in a variety of hardware and software platforms
- Experience on applications with multiple functions
- Experience in IT development, support and implementation roles
- Knowledge of ITSM processes
- ServiceNow Development
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Job Features
| Job Category | ServiceNow |
| ServiceNow Development | 5 |
- increase client's data handling capacity by orders of magnitude (provide more data to consumers)
- make data accessible, shareable and understandable (democratize data and increase value extraction)
- provide data security and data access auditing
- support data governance (automated data quality, data transformation, data assets, etc.)
- support standardization (data concepts, master data, aggregation, trending, etc.)
- streamline and automate data flows and business processes
- ability to adjust system capacity to meet variable demand
- support remarkable customer experiences with the clients data
- As a member of the Applied Architecture group and working for the Data Hub project as a Data Architect, provides data architecture direction and delivers required architectural artifacts;
- Works closely with various internal business and technical stakeholders to gather their input on data concepts and solutions;
- Works with the Business areas to understand their needs and translate those needs into the appropriate conceptual, logical and physical data models
- Implement the Data Assets in the Hub Data Lake/Warehouse environment (S3, Redshift, Redshift Spectrum, Glue, Athena, EMR) and Informatica Data Management platform (BDM, BDQ, EDC, Axon);
- Develop data architectural standards, design patterns and schemas and conduct reviews to ensure their implementation.
- Review existing data architectures, provide feedback and work on relevant Reference Architectures.
- Delivers data architecture solutions for various aspects such as data versioning, data integrations etc.
- Contribute to the development of the overall architecture of the Data Hub platform and supporting technologies including data management platforms, information access, and health information applications.
- Provide subject matter expertise and technical leadership on the data architecture discipline. Ensures that data solutions exhibit high levels of performance, consistency, security, scalability, redundancy, maintainability, appropriate reusability and reliability;
- Ensures interoperability, performance and scalability, reliability and availability, data consistency, cost effectiveness, and technological risks are all addressed in the data architecture;
- Ensure solutions are documented and communicated effectively for their intended audiences;
- Support redesign and optimize Data Pipeline based on AWS Big Data technologies.
- Support Reference Implementation for optimized Data Pipeline
- Leverages the clients strategic plan, goals, objectives, policies and procedures in creation of enterprise data architecture deliverables;
Job Features
| Job Category | Data Architect |
| Data Architecture | 8+ |
| AWS Data Lake | 8+ |
| Redshift | 8+ |
- Developing operational workflows to select and prioritize business and technical systems initiatives.
- Articulating the scope, requirements, and solutions for large and complex projects by managing and facilitating sessions with team members and Business stakeholders.
- Conducting process and solution design reviews by translating concepts into effective, usable, client-centered information architecture.
- Presenting key designs elements and solutions to various levels within the organization and assisting in the evaluation of technology projects.
- Mentoring and coaching team members on standards, methodologies, processes, tools, and continuous improvement.
- Extended work hours, including evenings and weekends, may be required.
- You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.
- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.
- You must be a specialist in the Agile methodology and delivery.
- Participate in the preparation of business case documents and/or project plans (e.g. scope proposed projects, assist with time and cost estimates, conduct risk assessments)
- Supports the development of business cases and other information needed by management to select and prioritize business and technical systems initiatives, working with business and IT managers, project managers, application architects and solution designers.
- May oversee small-to-medium sized projects or sub-projects, following the Agile project management methodology.
- Identify opportunities for strategic alignment of projects, and document requirements for future projects.
- For moderately complex problems, enhancements, or new development, engage project stakeholders to gather, document, and validate detailed requirements, eliciting the essential needs of the system and stakeholder expectations.
- Employ sophisticated tools to perform detailed analysis of business functions, processes, and requirements.
- Perform detailed data analysis or data modeling, identifying data gaps, and developing data conversion mapping tables and algorithms, as necessary.
- May perform object modeling.
- Prepare detailed business and functional specifications to structure and document requirements, for use by solution design/system developers.
- May create external design documents based on the business requirements, which may include user interface or report designs as required.
- Conduct requirements presentations/reviews with key stakeholders and project team to obtain sign-off of requirements, managing any issues.
- Participate in review, assessment and selection of solutions, as well as configuration and customization design decisions, acting as intermediary between client and IT teams during technical solution development (e.g. clarifying requirements, refining/documenting data and business rules, communicating technology constraints, negotiating alternative solutions and defining recommendations).
- Vast experience in breaking down user stories and epics into manageable chunks that can be implemented within 3 week sprints
- Expert knowledge in managing initiatives leveraging agile methodology.
- Experience using JIRA and Confluence
- For small to medium, initiatives, may act as the overall test lead by managing overall testing activities and developing master test strategy and plan.
- Act as test analyst for system testing, responsible for planning (including preparing comprehensive test plans and detailed test cases/scripts, estimating test effort, and developing/locating test data), executing testing, and participating in the resolution of problems encountered during testing to ensure that requirements are met.
- For user acceptance testing, support and participate with business partners by providing input into the development of a user acceptance plan as required, and coordinating final signoff.
- Ensure proper test documentation is created and maintained for audit purposes.
- Contribute to improvement and streamlining of testing processes.
- Vast experience in Agile Project management in a testing capacity
- Experience in managing and executing testing leveraging automated testing tools such as RPA and UFT
- Participate in implementations as required, providing guidance, verification, and data conversion activities.
- May assist with preparing training materials and/or delivering training to trainers, users and external clients, including changes to business processes and/or systems.
- May assist with development and maintenance of user documentation.
- Familiarity with change management practices including ITIL/Service now experience.
- Ability to create implementation plans including back out plans, risk analysis, runbooks and detailed task plans
- Must be familiar with .NET Framework.
- Must be familiar and have experience implementing IDP. Expert understanding of OKTA would be an asset.
- Knowledge of SSO implementations
- You have 10 years of experience in Information Technology or a related field including five years of experience in the financial services industry.
- You have completed post-secondary education in Information Technology or a related discipline.
- Must be familiar with .NET Framework.
- Must be familiar and have experience implementing IDP.
- Expert understanding of OKTA would be an asset.
- Knowledge of SSO implementations
Job Features
| Job Category | Business Systems Analyst |
| Business Systems Analysis | 10 |
| .NET Framework. | 5+ |
| Implementing IDP | 5+ |
- Gather detail requirements from business users for defect or enhancement changes to the existing Canadian Retail application. Document requirements in approved Business Specification Requirement Document and receive business sign-off. For technical solutions requiring ABAP development, partner with Development Team members to translate functional requirements/design into technical specifications.
- Follow approved project guidelines and methodologies for supporting system changes.
- Conduct unit testing for approved system changes - document test cases, execute and validate tests.
- Coordinate User Acceptance testing (UAT) with Business Stakeholders.
- Experienced SAP individual with minimum five years of FI experience and an understanding of the Cost Method of Accounting.
- 3-4 full lifecycle SAP implementations - experience including an in-depth understanding of SAP integration and implementation methodology required.
- Understanding of end-to-end purchase-to-pay lifecycle (master data, procurement, receiving, invoice receipt and matching, payment processing)
- Ability to gather business requirements and design an SAP support solution.
- Hands-on experience with all aspects of application testing: unit, QA, integration, and performance. Ability to draft and execute test plans, and properly validate results.
- Ability to effectively communicate with individuals at all levels of the organization (analyst to vice-president)
- 4-5 years of relevant work experience
- Strong oral and written skills
- Understanding of EDI and B2B processes
- Experience with moderately complex SAP solutions with considerable customization beneficial
- Exposure to S4 HANA is a bonus
- Experience in SAP CAR is a plus.
- Retail experience is a plus
Job Features
| SAP implementations | 3-4 |
| Relevant work experience | 4-5 |
The business systems analyst is a detail-oriented, highly motivated individual with excellent analytical, organizational, interpersonal, and communication skills. In their previous work experience, they have demonstrated the ability to meet deadlines, prioritize multiple requests and apply critical thinking to resolve business and system problems.
MAJOR ELEMENTS OF THE ROLE:
- Continuously monitor support queues for key IT systems used by our business users for lead management and mortgage processing
- Triage and respond to support tickets and issues in a timely manner
- Analyze reported issues for severity and impact and document for bug fixes
- Track reported issue resolution progress and provide status updates, updating users and closing support tickets
- Identify common issues and create help documentation (e.g. cheat sheets, how to's)
- Work with developers and product owners to refine acceptance criteria for user stories
- Work with developers to understand the scope of delivery changes to ensure full test coverage
- Create requirements mapping, test plans and test cases and execute quality assurance testing
- Post-secondary education or a technology-related diploma, with 2-3 years experience in business or system analysis
- Experience with defining and executing test cases during quality assurance testing
- Experience in system support
- Familiarity with data analysis techniques
- Familiarity with programming and database concepts would be considered an asset
- Understanding of financial and banking concepts including mortgages, interest rates, property appraisals, credit assessment and mortgage products
- Experience writing SQL queries to retrieve information from relational databases would be considered an asset
- Experience working in Salesforce would also be considered an asset
- Experience working on an Agile delivery team
- Experience working with automated testing would be considered an asset
Job Features
| Job Category | Business Systems Analyst |
| Business or system analysis | 2-3 |
| Defining and executing test cases during quality assurance testing | 2-3 |
| System support | 2-3 |
The candidate will be working in the department of PnL Technology Wholesale Finance IT T&O.
They build and maintain PLANET – PNL analysis & exploration toolkit. They collect trade positions from derivate trading systems, PNL calculations, analyze past and present prices, and compare. PnL gets decomposed into components such as what is market looking like, smartness of trader, etc. It is then fed into finance ledger systems
The team deals with one of the largest data systems within RBC. Their last count, they were dealing with 17TB of data. There are a few million records of data sets – this data comes from trading set, fed into system, analyze how does it change in between – some form of reconciliation in the middle, what is the gap/difference. Over the next few years, the amount of data will be increasing exponentially.
MUST haves:- Back-end: Strong Java development skills & Spring experience
- Front-end: Some Angular
- Some Big Data or Spark and Scala
Job Features
| Job Category | Fullstack Developer |
| Java | 6+ |
| Spring | 6+ |
| Angular | 6+ |
| Big Data or Spark and Scala | 6+ |
- Sound knowledge of ideally all of the 3 tools. The more the better. They are listed in order of preference.
- DynaTrace Managed
- Adobe analytics
- Tealeaf
- Highly motivated
- Quick learner, very curious
- Excellent dealing with stress. Strong ability to deliver on commitments despite uncertainties.
- Excellent coordination and prioritization skills.
- Excellent communicator. Ask the right questions, can synthetize the information, can influence and engage effectively.
- Excellent analytical skills. Root cause analysis. Very detailed oriented and precise.
- Excellent problem solving skills, ability to think outside the box and provide creative solutions
- Coding background a definitive plus.
Job Features
| Job Category | Dynatrace |
| DynaTrace Managed | 4+ |
| Adobe analytics | 4+ |
| Tealeaf | 4+ |
- BA/BSA Experience
- Experience with requirements definition
- Process Flows
- Visio, Jira, Confluence, MS Office
- Experience with Regulatory Projects (preferably privacy related regulatory projects)
- Experience with Privacy related regulatory projects such as Bill 64, GDPR, or similar
- Prior experience in the financial sector
Job Features
| Job Category | Business Analyst |
| Business Analysis | 7+ |
| Requirements definition | 5+ |
| Process Flows | 5+ |
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Job Features
| Marketing experience preferably in the financial or retail industry | 3+ |
| Salesforce Marketing Cloud | 2+ |
- Assist other developers, analysts, and designers in conceptualizing and developing SharePoint solutions. This may include integrating third-party tools and/or into SharePoint.
- Work with business users and analysts to document and analyze Nintex/designer workflows and Forms that will be automated in SharePoint.
- Provide expertise and support to end users and other members of the IT support group.
- Provide Tier 2 and Tier 3 support for SharePoint 2016
- Conduct system wide current state analysis. Document architecture design and system specifications.
- Promptly escalate issues, which affect core operations and quality that are beyond scope of influence.
- Use best practices and coding standards. Ensure SharePoint/Nintex implementations follow proper corporate design, development and deployment standards and adhere to corporate security policies.
- Conduct thorough unit testing documenting test results. Design and implement automated unit testing framework as required. Collaborate with Testing team for testing of overall technical solution.
- Collaborate with Infrastructure team to perform monitoring of SharePoint environments and ensure good performance levels are maintained.
- Ensure all changes are developed in a secure source control process, allowing for deployment and rollback of releases where necessary.
- Manage levels of security/access control required for technical solution within and across SharePoint environments.
- 4+ years’ experience in SharePoint on-premises development and Nintex workflow/forms.
- Experience in SharePoint Designer
- Experience in Web development (HTML, CSS, JavaScript/jQuery).
- Experience in Web Services (XML, SOAP, JSON & REST).
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong interpersonal and oral communication skills.
- Skilled at working within a team-oriented, collaborative environment.
- Ability to present ideas and solutions in business-friendly and user-friendly language.
- Highly self-motivated and self-directed.
Job Features
| Job Category | SharePoint |
| SharePoint on-premises development and Nintex workflow/forms. | 4+ |
| SharePoint Designer | 4+ |
| Web development (HTML, CSS, JavaScript/jQuery). | 4+ |
- Strong Business Acumen and understanding of Tech delivery and they will need the lead an external partner responsible for implementation
- Managing internal stakeholders and holding external party to deliver to the implementation services contract we are signing
- Need to come from a banking/ Financial background
- Looking for someone with Vendor Management for a vendor based implementation
- Financial Experience
- IVR experience is necessary
- Vendor Management experience
- Vendor based implementation
Job Features
| Job Category | Project Manager |
| Project Management | 8+ |
| Financial experience | Must have |
- Analyzing and determining the conversion requirements and specifications.
- Working with various teams to understand the data conversion requirements.
- Completing mapping, interfaces, mock conversion work, enhancements, actual conversion; designing, developing, and executing tests to confirm the success of the data conversion process.
- Integrating data conversion processes with Application Programming Interface (“API”) and/or services.
- Assisting with issue resolution and training; and,
- Providing advice on data standardization techniques, producing, modifying, and maintaining required documentation.
- Coordinate, Facilitate and Manage assigned tasks/initiatives across IT departments
- MS SQL Server Integration Services (SSIS)
- Oracle Databases
- .NET, C#
- Active Directory: Experience with Active Directory and AD (Active Directory) user and group management.
- One Identity Active Roles
- SAP connectors
- Azure DevOps
- Familiarity with data security and privacy regulations in the industry
- Familiarity with SAP connectors for data integration and migration
- Proficiency in data modeling and database design.
- Knowledge of different data storage formats and data transfer protocols.
- Familiarity with Azure cloud computing platforms, and the associated data migration tools and services.
- Experience with data visualization tools and techniques.
- Understanding of data security and privacy regulations and compliance standards.
- Knowledge of programming languages such as C#.
- Experience with version control systems, such as Git.
- Familiarity with Agile project management methodologies.
- Experience with data quality and data profiling tools.
- Knowledge of data analysis techniques and statistical methods.
Job Features
| MS SQL Server Integration Services (SSIS) | 4+ |
| Oracle Databases | 4+ |
| .NET, C# | 4+ |
- Conduct stakeholder and user interviews
- Collect and document business and design requirements
- Plan, conduct, and/or participate in user research
- Freely ideate and conceptualize via sketches, concept models, etc.
- Create annotated wireframes and functional/interaction specifications
- Identify and communicate design tradeoffs and alternatives, as needed
- Present findings, design concepts, and rationale internally and to clients
- Plan and facilitate client workshops and team meetings
- Interact and collaborate across internal disciplines
- Work within internal processes for design, development, and review
- Contribute to defining and improving quality standards and processes
- 4-6 years in Interaction Design, or User Experience (UX) role
- Commitment to the full user-centered design project lifecycle, including user research, requirements gathering, ideation/concepting and design
- At least one (1) year of mobile design work with suitable portfolio of samples (be prepared to present these)
- Experience with Agile Development Methodology
- Expertise with tools of the trade, (e.g Visio, Adobe XD, Figma, Invision)
- Problem solving, resourcefulness and forward thinking in IA and Web design
- Versatility and perseverance in pursuit of the most effective design solutions
- Passion for creating comprehensive and effective design deliverables
- Good presentation skills in varied settings with the ability to express ideas and gain consensus
- Consultative nature with strong client relationship building focus
- Experience with lab-based and/or guerilla usability testing
- Proficiency with simulation and prototyping tools (e.g., Axure, Adobe XD, Figma, Invision)
- Content strategy and/or content development for the Web
- Taxonomy development
- Web application design experience
- Multi-platform/multi-channel design
- Experience in enterprise-class applications is an asset
- Technical depth and understanding of the software development process is an asset
- Proactive, self-motivated nature and working style
- Ability to work independently and collaboratively
- Excellent written and verbal communications skills
- Ability to work in a fast-paced environment;
- Ability to complete tasks and work items with a limited amount of supervision.
Job Features
| Job Category | UX Designer |
| Interaction Design, or User Experience (UX) role | 4-6 |
| Mobile design work | 1+ |
| Agile Development Methodology | 4-6 |
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Job Features
| Job Category | Business Analyst |
| Business Analysis | 6+ |
| Change management | 4-5 |
| AML | 3-4 |
- Be responsible for all aspects of project/stream management, ensuring project quality
- Work closely with the Stream Lead to provide structure, based on priority.
- Lead working group teams using best practices and applicable project delivery methodologies (outcome based or hybrid)
- Develop, track and handle project plans, timelines, and outcomes utilizing a range of tools, including Jira
- Manage, track, and resolve project issues/risks
- Collaborate and align with all Risk partners throughout the planning and delivery process
- Develop and provide progress reporting to the Stream Lead, Program Manager and/or Value Stream Owner
- Develop and provide communication, as necessary, to working group team members and/or stakeholders
As Project Manager, you have:
- 5+ years of progressive project management experience, preferably with business knowledge of financial services industry with an emphasis on wealth management
- Highly developed understanding of the project cycle and project methodologies (Agile or Hybrid) through project management accreditations and significant experience
- Highly developed communication, planning, influencing, conflict management, and presentation skills geared to Senior Management
- Strong ability to develop and maintain collaborative, positive cross-department, business unit, and segment relationships to attain solutions
- Experience working with various Project Management/Portfolio Governance models is preferred
- Ability to motivate and coach individuals and teams
- Ability to present complex ideas clearly, manage the complexities of integrating new technologies and influence individuals across business boundaries to achieve objectives and deliver outcomes
- Solid ability to exercise flexibility and judgement in assessing business issues and risks with a focus on changing and competing priorities while delivering the most valuable outcomes for customers
- Experience with Jira and proficiency with the Microsoft Office suite of tools (Teams, Outlook, PowerPoint, Excel, Project, and Word)
- JIRA knowledge is essential.
- Candidate will be very business focused.
- PMs will have a strong skillset to keep people on task.
- Wealth Management experience is preferred.
- Client is looking for someone with excellent Soft Skills
- The ability to manage workstream meetings and to define updates.
- Experience of reporting.
- Experience of moving from one instance of Data File to another instance of Data File.
- The PMs will not be involved in the IT side of things.
Job Features
| Job Category | Project Manager |
| Project management | 5+ |
| Business knowledge of financial services industry with an emphasis on wealth management | 5+ |
| Agile or hybrid | 5+ |
