Archives: Jobs

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Analyst Term: 6-month - 37.5 hours Location: Toronto - Hybrid such as 1 day onsite per week or more when necessary Job ID number: C1025   Brief description of duties:   Building security on campuses and access card project Project involves Access, Permissions, Access Cards A vendor will be providing the solution but they need a person to assist with moving this forward Links into active directory in azure cloud Process is decentralized from facilities department currently and looking for improvements and efficiencies Define some requirements Main part is impact assessment and working with change management team to identify change requirements All printing Some printing is using Defining and documenting requirements:

• building, access, levels, permissions, IAM, printing, floor access,
• knowledge of active directory in Azure is important

Complete impact assessment – how does this impact employees, contractors, visitors and anyone accessing IGM locations, how will solution be implemented     MUST haves:  

• BA/BSA Experience
• Experience with requirements definition
• Infrastructure background
• Active Directory in Azure Cloud
• Ability to complete an impact assessment
• Experience in a similar sized environment (industry doesn’t matter)

    Nice to haves:  

• Prior experience implementing building access card solutions in other companies

 

We are looking for a Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Project Manager Term: 9-month - 37.5 hours Location: Toronto - Hybrid Job ID number: C1024   Brief description of duties:   Manulife North America Procurement is looking for a driven, motivated, and hands-on Project Leader to manage the Contingent Workforce Program strategic initiatives. The Project Manager reports to the Program Director, Contingent Workforce Management Program within North America Procurement. This role will be responsible to lead the implementation process of the Program’s strategic roadmap and govern the scope of business initiatives and activities of all workstream leaders and team members. In this role, the individual will partner with the functional groups to communicate and clarify business needs, lead the development of project and system plans, process flows, and ensure products and services are aligned. In addition, the role holder will be accountable to conduct business process analysis, needs assessments, discovery sessions, and communicate trends and requirements. The holder will work collaboratively with global partners and stakeholders, supporting both regional and global initiatives.   Responsibilities:

• Responsible for management of the entire project lifecycle from project definition/scope through implementation
• Leads the development of client and team presentations
• Manage all communication plans, training, and documentation - develop project plan and drive project milestones
• Communicate project status to all stakeholders on a regular basis throughout the lifecycle of the project.
• Deliver projects on time, at/under budget and within scope
• Provide strategic consultancy support in defining or designing business processes
• Assess needs utilizing structured interview processes to establish business priorities; consult with technical subject matter experts; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities
• Responsible for proactively identifying opportunities to apply best practices
• Develop and maintain credibility and effective working relations in a way that demonstrates an understanding of business problems, as well as implementation strategies, issues, and priorities
• Partner with other functional areas to remain apprised of project status, and inform of progress; equally, keep management issues and potential risks.
• Work closely with Program Management Office to develop training to ensure all functions understand business processes and the integration of technologies.
• Act as the key contact to assure accurate and consistent communication throughout the project
• Drive key decisions and assures a best-in-class solution is delivered on time and within budget
• Coordinates the activities of all workstream leads and team members, such as but not limited to; Solution Design, Change Management, Communications, Vendor Engagement, Data, Reporting & Analytics, Technology, Operations, etc.
• Plans and coordinates project scheduling and all project administrative tasks; Supports project team by facilitating project logistics such as meetings, conference rooms, conference calls, etc.
• Assures that meeting minutes and action items are accurate and distributed to all stakeholders in a timely manner and performs basic follow-up with all workstream leads/team members
• Support the day-to-day operational activities including ad hoc project execution relating to the continuous improvement of the program.
• Understand all facets of the program operations and identify areas of process improvement including interacting and providing direction to the MSP of the Program
• Document and operationalize new processes or requirements as brought forward by internal or external team
• Support the roll out, change management, process updates as part of technology enhancements and adjustments within the vendor managed system (e.g., functional expansion, system changes, workflow adjustments, etc.)
• Work with IT partners to resolve any integration issues and improve integration function between VMS and HR System
• Lead operational initiatives relating to cross BU teams and vendors on an as needed basis
• Attend and participate in weekly MSP/VMS program activity meeting and quarterly business reviews

  Skills and Competencies:

• Technical and professional knowledge – demonstrated understanding and application of procurement and contracting principles and best practices.
• Problem analyzer and decision maker – effectively searches and uses industry and market insights; able to assimilate, synthesize, and present complex information in a value-added form; attention to detail; evaluates feasibility and practicality of ideas and options; takes ownership and makes informed and timely decisions.
• Proven innovator – expert in identifying and implementing change management and business process transformation; consistently challenges the status quo; takes balanced risks to promote growth of ideas; comfortable in high pressure environments.
• Strategic thinker – thinks conceptually beyond day-to-day business realities; creates a clear vision and goals and adopts a long-term perspective; anticipates emerging issues.
• Global thinker – dedicated to improving the Company’s competitive position on an enterprise and global level; understands and is respectful of what works in different parts of the world and what doesn’t.
• Team builder – builds strategic partnerships with internal clients and vendors; builds buy-in and engagement with key stakeholders.
• Skilled communicator – communicates complexity with clarity and ease; articulates a clear view of concepts, ideas, and objectives; able to interface with different stakeholders at all levels; represents the company externally with confidence; skilled in both oral and written communication.
• Collaborator – shares resources and leverages knowledge across the organization; builds and nurtures an extensive network

  MUST haves:  

• University degree required
• Project Management: Project Management Certification or equivalent experience (Preferred)
• Experience in managing mid to large-scale initiatives relating to; a source to pay procurement model; experience in a related industry (Staffing and/or Financial Services); experience in global supply chain management and/or vendor management and/or contract management and/or staffing industry
• 3+ years of relevant business area experience in which one or more of the following occurred:
  • Demonstrated competency in project management and execution
  • Demonstrated competency in strategic thinking with strong abilities in relationship management
  • Gained experience in management of resources to meet goals and multiple projects
  • Participated on multidiscipline, high-performance work teams, preferably in a leadership capacity
  • Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems
  • Committed to continuous improvement.
• Working knowledge of procurement practices and vendor management
• Experience with a Vendor Management System (Beeline, Fieldglass, etc. Preferred) and/or P2P System
• Excellent verbal and written communication skills and ability to demonstrate excellent listening skills
• Ability to communicate effectively with both technical and non-technical individuals.
• Strong organizational skills and attention to detail
• Capability to multi-task and execute on several deliverables simultaneously in an organized fashion
• Solid analytical skills
• Excellence presentation skills and strong comfort level with key audiences. Ability to engage and present to all levels of the organization
• Demonstrated ability to present complex information and concepts to executive levels both clients and internal
• Strong ability to work with and influence a variety of stakeholders, while representing their requirements and VOC
• Experience in working with teams remotely where locations are international and within different time zones
• Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change
• Expert knowledge of MS Project, Excel, MS Word, and Visio.

We are looking for a Payroll Coordinator! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Payroll Coordinator Term: 12-month - 37.5 hours Location: Waterloo - Hybrid Job ID number: C1022   Brief description of duties: Payroll Coordinator Canadian Division Operations is responsible for delivering a consistent end-to-end client experience across business units and markets. We support the growth of our business through service excellence and a client-focused approach. We build our competitive advantage by leveraging our global scale, our global capabilities and our local market focus. Our Centers of Expertise and Shared Services structure allow us to thrive in an environment of open communication and collaboration. Human Resources (HR) Administration Services, North America which is a new department within Global HR Client Services, provides HR administration services for payroll and workforce administration for employees in North America. As a member of the Payroll Services team the Payroll Coordinator will assist with day to day payroll and administrative duties. In this busy and fast-paced team you will be working to tight deadlines with high volumes of work.  

• Reporting to the Payroll Manager, the Payroll Coordinator will be responsible for Gross to Net payroll calculation
• Process Daily transactions from Inbound Interface from Workday, 3rd party vendors, and ASKHR Cases.
• Reconcile and report payments
• Assists with Sox audit document preparation
• Investigate and respond to Payroll Tier 1B escalated cases

Individual Accountabilities: - Payroll Processing - 70%

• Calculate and process transactions include but not limited to the Gross to Net payroll, review daily Payroll Effective Change Interface (PECI) between HR system (Workday and ADP GV) New Hires, Employee Transfers, Pay Incentives, Voluntary deductions, Garnishments, Employee Tax setup, Voluntary and Involuntary Terminations, STD, LTD,
• Maternity Leaves (others), Rehab Hours, Overpayment process.
• Process transactions from Inbound Interfaces, and other data files from Workday, and 3rd
• Party vendors. Commissions, Benefits, Solium, etc. if applicable.
• Prepare batch files to load into payroll
• Create on-demand checks and ACHs for off-cycle payments
• Process ROEs
• Audit payroll records and correct payroll errors

Tier 1B NA (ASKHR Cases) – 20%

•  Research, resolve and respond (written and verbal) Tier 1B payroll inquiries from HR Call center via case management tool Salesforce

Payroll Governance and Controls – 10%

• Verify payroll data for reasonableness and compliance
• Ensure payroll documentation and procedures are maintained for SOX and any other audits required.
• Other responsibilities as assigned.

  MUST haves:  

• 2 to 4 years of full cycle Payroll Processing experience · PCP with NPI (National Payroll Institute). (Asset ) · Payroll experience with a minimum of 1000 employees in a fast-paced environment · Large selection Canadian Provinces a plus · Experience with HR system like Workday. · Experience with large 3rd party payroll providers like ADP, PeopleSoft, · Experience with ADP Global view as a processing services client a plus

Competencies: · Excellent organizational & time management skills capable to prioritize work. · Analytical, problem-solving, critical thinking. · Able to work on a fast-paced environment · Capable to work autonomously or as a Team player. · Excellent verbal and written skills  

We are looking for a Sr. ITSM Change Mgmt Specialist! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Senior ITSM Change Mgmt Specialist Term: 12-month - 37.5 hours Location: Toronto and Winnipeg - Hybrid Job ID number: C1021   Brief description of duties:   The Sr. Specialist, ITSM Change will participate in, and support the Change and Release management processes by working with and assisting project managers, process managers and owners, the client's Technology teams, and external partners. They will participate in project timeline discussions, ensure Changes are recorded in accordance with the client’s Change Management processes and policies. In addition, the role will be expected to identify and implement process specific improvements, inclusive of maintaining or creating process and training documentation as required. Responsibilities:

• Execution, maintenance, and improvement of core IT Change Management process across the Technology organization
• Ensure complete and accurate documentation within the ITSM tooling for change records
• Collaborate with multiple teams including vendors to understand release/project schedules and ensure changes are recorded
• Coordinate with Change Management team to schedule changes and avoid scheduling conflicts
• Perform change ticket quality and compliance audits
• Participate and take action on follow-up tasks as a result of Post Implementation Reviews (PIR)
• Identify and execute updates required to the CMDB as part of Change implementations
• Socialization and training to various Technology and business stakeholders on change management procedures
• Support process owner with continuous improvement efforts
• Develop/maintain reporting to leadership related to project initiative

  MUST haves:  

• ITIL Foundation (ITIL 4 preferred, v3 2011 acceptable) certification or similar certification
• Understanding of ITIL/ITSM processes, how they interact and integrate including but not limited to: Incident Management, Problem Management,
• Knowledge Management, Change Management Release Management, Configuration Management, Service reporting, SLAs and KPIs Proficiency in relationship building skills
• Ability to influence others at all levels of an organization with proven leadership skills
• Ability to work across functional areas to drive continuous improvement
• Ability to work in challenging and ambiguous environments
• Ability to use data-driven techniques, analyze and interpret data
• Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease
• Strong service orientation mindset
• Strong verbal and written communication skills with attention to detail
• Strong problem-solving skills
• Strong ability to work independently while still being a part of a high-performance team
• Self Starter

  Nice to haves:  

• Post-secondary education in Computer Science, Management of Information Services, or related field
• Experience in ITSM Standard capabilities of Service Now including Incident, Change, CMDB, Problem and reporting
• Excel experience

 

We are looking for a Tableau Consultant! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Tableau Consultant Term: 10-month - 37.5 hours Location: Toronto - Remote Job ID number: C1020   Brief description of duties:

Build high quality Tableau reports. Analyze data sources and data points to identify the trends and share insights with business users. Maintain user access and restriction to reports and its underlying data. Responsible for automating the data refreshes of the data source in Tableau. Ensure the weekly, monthly refresh of data files and keep the Dashboard up to date. Deliver the device based dashboards by using Tableau mobile. Responsible for the user walkthrough session and assisting any issues reported. Proactively identifies innovative opportunities to enhance the reporting and data quality: - Act as a team player, participate in the team’s cross training activities, and provide coverage during staff absences - Identify issues and problems and escalate immediately

  MUST haves:

Tableau expert Good knowledge of PC, outlook and MS Excel skills Working with multiple in-house applications and vendors system such as Bloomberg, CDS, BONY

Undergrad degree in Finance, Economics, Computer Science, Engineering, Math or a related field 3 + years of experience using Tableau Excellent knowledge on Tableau dashboard building Strong knowledge of SQL to generate custom queries and analysis Ability to work independently or as part of a team

  Nice-to-have:  

Working knowledge of any of the IBM Infosphere suite products like Information Governance Catalog,  Information Analyzer, Data Stage, Quality Stage or Stewardship Center Working knowledge of Collibra Some exposure to and understanding of reporting for operational risk.

 

We are looking for a Business Systems Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Systems Analyst Term: 6-month - 37.5 hours Location: Toronto and Winnipeg - Candidates willing and able to occasionally go on site to either head office (Toronto or Winnipeg) will be given priority status over ones that want fully remote Job ID number: C1020   Brief description of duties:  

• Liaises with business stakeholders to understand business objectives to design the solution that will meet their business requirements
• Analyzes and conceptualizes the design of the solution, working with Systems Architects, Vendors and other team members to achieve the client stakeholder objectives through effective deployment of technology
• Applies both in-depth business and technical knowledge, to successfully represent the business and technology community in arriving at technical solutions
• Defines and documents systems requirements and design at the appropriate level
• Helps lead/guide the work of other Systems Analysts
• Works with Project Manager and Senior Business and Technical Architects to formulate project approach, schedule, and estimates for delivery

  MUST haves:  

• Senior, Seasoned Systems Analyst with large Program experience
• Exceptionally strong analytical and problem solving skills;
• Advanced knowledge, experience, and understanding of architecture, application development, application systems design, and integration
• Demonstrated ability to provide technology recommendations to the business
• Demonstrated initiative and leadership abilities - comfortable managing issues in cross functional teams
• Demonstrated proficiency in a team environment with projects involving the integration of disparate types of technologies/platforms
• Strong capability to establish and maintain effective partnerships and relationships
• Strong communication skills (oral, written, facilitation, presentation)
• Positive attitude, keeping a constant watch on how to do things better
• Adaptability and a willingness to take on new challenges
• Conflict and issue resolution and escalation
• Ability to work remotely and with a geographically dispersed IT Team and Business Stakeholders

  Nice to haves:  

• Candidates with Wealth Management and/or Financial Services industry experience with focus on back office functions and solutions will be given priority

 

We are looking for a Senior Solution Architect! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Solution Architect Term: 6-month contract - 37.5 hours Location: Remote Job ID number: C1019   Brief description of duties:   In this role, you will be responsible for designing and implementing scalable, reliable solutions for our clients in the FinTech and fraud detection space. As a technical leader, you will also be expected to provide guidance and coaching to other members of the team on novel solutions as needed. You should have a strong track record of success in this field and be able to effectively communicate and collaborate with team members and clients.  

• Identify and document high-level technical requirements, provide direction on technology platform choices, and make recommendations as needed.
• Lead technical discoveries, document high-level requirements, and collaborate with key stakeholders to create technical designs.
• Lead the development and deployment of web-based applications
• Work with cross-functional teams to ensure smooth integration of new solutions with existing systems
• Provide technical guidance and mentorship to other team members
• Identify and resolve technical issues in a timely manner
• Stay up-to-date with the latest developments in cloud technologies and best practices

    MUST haves:  

• 8+ years of experience in software engineering
• Graph QL (interview questions)
• A minimum of 5 years of experience as a Solutions Architect, with a focus on cloud-based technologies - AZURE
• Strong problem-solving and communication skills
• Ability to work independently and as part of a team
• Experience leading technical teams and providing mentorship to junior team members
• Expert knowledge of software development methodologies and best practices, with a focus on Agile/Scrum methodologies.
• Knowledge of information security standards
• Expertise in cloud-based and hybrid architecture and design, with a strong understanding of Azure Cloud services
• Experience leading technical teams and providing mentorship to junior team members

    Nice to haves:  

• Fintech over banking experience
• Proficiency in the Javascript stack, including frameworks such as React and Node.js would be a bonus

 

We are looking for a Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Project Manager Term: 6-month - 40 hours Location: Hybrid Job ID number: C1018   Brief description of duties:  

• Experience managing projects or programs, working on projects in accordance with standard project management methodologies, best practices, principles, tools and techniques.
• Project Management education and PMP / PRINCE2 certification is preferred.
• Strong communication skills and comfortable interacting with external and internal parties.
• Ability to proactively drive the completion of the project
• Understanding and experience with System integrations.
• Technical knowledge and proficiency.
• Excellent client management skills including ability to challenge, drive towards outcomes and to effectively raise or escalate issues as needed to resolve.
• Thorough understanding of Agile as well as Waterfall and Hybrid SDLC principles to support the delivery of complex technical solutions
• Knowledge and experience working with organizational business processes; ideally in banking or other regulated industry. Ex: process improvement, process mapping, value driven.
• Working knowledge of change management practices to ensure success
• Good knowledge of techniques for planning, monitoring and controlling programs
• Good knowledge of budgeting and resource allocation procedures
• The ability to find ways of solving or pre-empting problems around people, process and technology
• Experience with system implementations.
• SCRUM master experience

  MUST haves:  

• Financial Experience
• Seasoned PM experience
• Strong Business Acumen and understanding of Tech delivery and they will need the lead an external partner responsible for implementation Services – TYSY, Aleesa CWD etc
• Credit Cards experience ( worked on an end to end implementation)
• Hands on PM
• Managing internal stakeholders and holding external party to deliver to the implementation services contract we are signing
• Need to come from a banking/ Financial background
• Product knowledge of Mortgages/ Credit/ Credit cards
• Will be working within a PMO

We are looking for a Solution Architect! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Solution Architect Term: 6-month -37.5 hours Location: Toronto Job ID number: C1017   Brief description of duties:  

• Own the direct-to-consumer video system integrations, working closely with vendors and internal teams
• Support existing and new video workflows, including investigation into internal and external customer issues
• Suggest enhancements to existing to improve customer experience based on investigation into customer issues
• Analyze and evaluate business and technical requirements from RFP/BRD and architect and design the proposed technology solution
• Producing architectural documents that define, describe and specify solutions for committed projects using our core product as the foundational elements. Component diagrams and descriptions, sequence diagrams, and non-functional requirements are examples of the information expected in architectural documents.
• Responsible for delivering architecture material such as Software Architecture, Conceptual Architecture, Logical Architecture, System Architecture, Security Architecture etc.
• Work closely with development teams and external vendors, leading the creation of high-level designs that realize solutions
• Work closely with development managers and project managers to ensure successful delivery of solutions, focusing on ensuring that all committed customer requirements are met and are implemented according to high-level design
• Describe customer requirements and suggested enhancements to our core product teams to enable periodic integration of customer-specific solutions with the core products.
• Present the solution to delivery teams to ensure they understand the end-to-end solution and discover the feasibility of the solution
• Researching new technology and development approaches to remain abreast of current and emerging technologies
• All other duties as assigned

  MUST have:  

• Bachelor's Degree in Computer Science or related discipline
• 3+ years’ experience in Software or Solution Architecture, Design and Delivery of large-scale deployments
• 5+ years’ experience software development. (Kotlin, Java, Swift, C#, Gitlab, Maven/ANT, Veracode, Nexus, SonarQube, Selenium, Cucumber, JUnit)
• 3+ yrs scripting in infrastructure automation tool and supporting code deployment (Terraform & Ansible, Chef, Juju, AWS CloudFormation)
• 2+ yrs Container application design and implementation.
• 2+ yrs of public cloud (AWS, Azure, SoftLayer).
• 2 years of experience in writing unit and integration tests
• Demonstrate a deep understanding of Over-the-Top video (DASH, HLS, MSS, etc.)
• Demonstrate understanding of Broadcast Technologies e.g., SDI
• Demonstrate understanding of Native, Hybrid and Web mobile architectures
• Direct understanding of application lifecycle; SDLC and High availability and Sustained Resiliency
• Ability to consult and build CI/CD DevOps Pipelines (Gitlab CI)
• Demonstrate understanding of modern Web technologies, including widget development, mobile, and emerging digital platforms
• Operational experience, troubleshooting and support, Incident Management (Jira, Service Now)
• Ability to analyze, articulate and solve complex problems
• Advanced knowledge of JavaScript, Web Services/Micro Services and the ability to propose alternative solutions and cost-benefit analysis based on these technologies
• Familiarity with each of the various UML forms and expertise in the development of use cases, class diagrams, and occasionally state diagrams.
• An excellent understanding of best practices across technologies (client/server-side, QA, deployment, project management etc.)
• Desire to work in a fast-paced environment
• Excellent communication skills are a must

We are looking for a Senior .Net Developer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Senior .Net Developer Term: 1.5-months - Estimated 40-150 hours worth of work for the project – will have to occasionally attend 1-2 hour meetings during the day time, but the rest of the work can be done in the evening/on the weekend Location: Remote Job ID number: C1016   Brief description of duties: The consultant will be performing an upgrade on the client’s Practicum Management application from .NET Framework 3.6 - .NET Framework 4.8.   Current System Review and Upgrade Planning The approach to completing the engagement would be to spend 1 day at the beginning of the project to define and finalize the required functionality for application and associated process flows. Another day would be spent confirming the current design and architecture of the code and system. As the final step in this phase the upgrading process and sequence will be designed.   Upgrading

1. Basic upgrading each of the current elements to .Net 4.8 and if necessary the database to the target version.
2. Identification and correction of any issues arising from the changes, upgrade and integration.
3. A brief formal report to the client on the outcome of the upgrading and whether the process is likely to result in a functional application.
4. Retesting and correction where possible of the functionality of the older application.

  Testing and Acceptance Integration testing will be completed by a Prodigy on the application and we will assist in carrying out user acceptance testing (UAT).

•  Loading of test data for all of the tables.
• Carry out functional testing of all screens and functions.
• Log defects.
• Retest after correction.
• Assist client with UAT.

  MUST haves:  

• Good experience with both .NET Framework 3.6 and .NET Framework 4.8
• Good experience with C# and Visual Basic
• Good experience with setting up a Microsoft Environment
• Able to work independently

  Nice to haves:  

• Has performed a similar upgrade in the past

 

We are looking for a Data Quality Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Data Quality Analyst Term: 12-month Location: Toronto Job ID number: C1015   Brief description of duties:  

As a Data Governance Associate, you will provide business analysis and leadership for Data Governance spanning both platforms and projects. . At the core of the role is a detailed understanding of Data Governance principles and the ability to apply them to meet business and regulatory requirements. You will mix project and application support for the management of metadata, controls and data quality in the clients Capital Markets. On projects your focus will be the adoption of Business Data Governance by documenting requirements and facilitating the use and management of Data Governance Applications. You will be called on to find solutions to complicated data issues. Specifically you will have to capture business needs, by understanding client requirements, perform root cause analysis, prepare specification documents, and work with development managers and project managers to prioritize requirements and implement functionality. This role will be also support the clients Capital Markets leaders to manage the day-to-day operations of CM and Enterprise projects, including resource, time and cost management; within any functional business group.

 

As a member of a dynamic, fast paced team, this role brings strong data analysis skills and leadership, effective written and verbal communication skills, a strong work ethic and a demonstrated capability to multi-task effectively.  This role requires strong interpersonal, organizational and problem-solving skills as well as a demonstrated sense of urgency to respond to changing priorities at times.  This is complemented by a positive attitude and a willingness to take accountability for results achieved.

 

• Support Capital Markets Business Lines and Regulatory Programs in the adoption of Data Governance Principles and use of the enterprise Business Glossary platform
• Document and manage Data Quality rules and reports
• Ensure Capital Markets Business Meta Data, Stewardship Role, Data Quality, Lineage and Data Controls are up to date and correct for internal and regulatory reporting
• Provide BAU support for Data Governance applications like IBM’s Information Governance Catalog and Collibra
• Drive the facilitation of data issue management, by capturing facts, performing root cause analysis, framing the problem, creating option summaries and recommending a resolution based on operational and costs impact.
• Conduct detailed analysis of current data flows and outstanding issues to ensure there are adequate controls.
• Partner with business users in order to fully understand and capture all relevant business requirements
• Build and maintain strong relationships with business users at both senior and junior levels
• Capture and document business requirements, design and modelling of solutions, and work with development teams throughout system implementation and delivery
• Pro-actively communicate and collaborate with business clients to analyze functional requirements and deliver the appropriate artifacts as needed: business requirement documents, functional specifications, data specifications, use cases, workflow analysis, reports and user-interface layouts and designs, test cases, etc.
• Ensure that new solutions address immediate business needs, while ensuring system alignment with global technology strategy and application roadmaps
• Conduct data analysis in support of applications and projects, including identifying and documenting business rules, data needs and data specifications
• The Data Governance Analyst works with the project manager, development manager, developers, business analysts and quality assurance teams to ensure that the program/project is delivered on time and within budget
• Work with business leaders, program managers, internal and external auditors to review business controls and its data quality, facilitate test plan and audit activities. Ensure action plans address business controls gaps being identified by leaders and auditors
• Support implementation of data governance strategy and framework. Provide business analysis and supports to enhance current business operations and data models on both structured and unstructured data
• Manages a small program/project portfolio and service cross-functional transformation initiatives, and monitor the quality of milestone artifacts, project and program reporting, and project governance
• Provides Program Manager and the clients Capital Market leaders with visibility into project progress, while supporting effective decision-making, approvals, change management and direction

  Must-have:  

• Undergrad degree in Finance, Economics, Computer Science, Engineering, Math or a related field
• 3+ years of experience in the financial services industry, and working with financial products such as: Equities, Fixed Income, Foreign Exchange, and related Derivatives products
• Strong understanding of the data lifecycle, including strong focus on data governance
• Prior experience with BCBS 239 or any of the following Regulatory initiatives- Basel II, Basel III, Dodd Frank, FBO and Volcker Rules
• Experience using business analysis and requirements modeling tools, such as: data flow diagrams, relationship data models, business process modelling
• Working knowledge of SQL to generate custom queries and analysis
• Experience using business and data visualization tools, such as Tableau
• Strong verbal and written communication skills
• Ability to develop project plans, manage individual deadlines and goals

  Nice to Have:  

• Experience with implementing and supporting Data Quality reporting
• Experience to lead Business Process and Controls activities and/or Data Quality rule development and implementation
• Data Elements and associated Data Quality functional & process knowledge
• Working knowledge of Collibra, IBM Information Governance Catalog and Information Analyzer
• Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
• Knowledge of business and management principles involved in strategic planning, resource allocation, and change management
• Advanced user proficiency with computer applications, such as Microsoft Office Suite and MS Project
• Knowledge of risk assessment (including cost/benefit analysis) and quantification methodologies
• Project Management qualification, e.g. PMP or PRINCE II
• CFA or graduate finance or quantitative degree

We are looking for a System Tester! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: System Tester Term: 6-month - 40 hours Location: Hybrid - 2 days a week in the office Job ID number: C1014   Brief description of duties:   The System Tester will be responsible for testing Enterprise Level Financial Applications. The System Tester will be involved in all aspects of software test planning, test preparation, test execution, and for reporting on test activities for assigned projects.   MUST haves:  

• BS degree in science, engineering or a technical field
• 3+ years of software testing experience
• Experience with test management tools (TFS, Quality Center)
• Use of defect tracking and version control system(s): Microsoft TFS, IBM ClearQuest, Clearcase
• Experience and understanding of SQL, web and client/server applications, and associated computer hardware.
• Experience in functional testing techniques including integration, system and regression testing
• Experience in Software Development Life Cycle Methodologies (Agile or Waterfall)
• Test Engineer Certification (CSTE, ISTQB) is a definite asset

  Required Knowledge and Skills:

• Thorough understanding of the full software development lifecycle.
• Strong analytical, problem-solving and organizational skills, ability for multitasking
• Excellent ability to communicate and work effectively with other team members in a multicultural and international environment
• Knowledge of financial software systems a strong plus
• Excellent verbal and written communication and presentation skills
• Flexibility to work long hours as necessary
• Ability to handle high pressure in a professional manner

We are looking for a Business Architect! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Architect Term: 13-month - 40 hours Location: Toronto - Remote (Please note: The position will be remote until office reopens at full capacity – or at Manager’s discretion) Job ID number: C1013   Brief description of duties:   Our client is looking to procure services of a Business Architect to expand the scope of their National Prescription Drug Utilization Information System (NPDUIS) data holding. NPDUIS contains pan-Canadian claims-level data, focusing primarily on publicly financed drug benefit programs. In the next 5 years, the client would like to expand NPDUIS to include remaining public drug programs, private drug claims, drugs administered in hospital, cancer drugs, and drugs for rare diseases. This expansion will also aim to improve linkages to existing health administrative data to support data analysis and use. The client is currently undergoing a data migration process to reduce its SAS usage and diversity its analytic toolkit. NPDUIS data is currently hosted on oracle servers which has not yet been connected to the new environment with the expanded analytical tools (e.g., R, Python). The expansion roadmap will need to account for this migration as part of its current state analysis. The Business Architect to participate in the delivery of these key goals.   Services:

• Represent the client in discussions with other external organizations;
• Create relevant current state business models (ex. BPMN, business context model, etc.) that captures the following items:
  • Data currently captured in NPDUIS
  • Business processes associated with NPDUIS
  • Data submitters to NPDUIS
  • Standards currently being leveraged
  • NPDUIS requirements for a data migration from SAS to R or Python
• Review current state business model with internal stakeholders such as analysts, program consultants, and technical leads;
• Collaborate with internal stakeholders to identify changes to the current system that would be required to support the expansion roadmap;
• Works closely with various internal stakeholders including analysts and program consultants to gather their input on expansion implementation roadmap;
• Identifies risks and works with the project team to develop mitigation plans;
• Review and understand existing healthcare structure and prescription models in collaboration with key national, provincial, and territorial stakeholders.
• Support the environment scan of current drug prescription landscape across the various jurisdictions focusing on cancer drugs, hospital drugs, and drugs for rare diseases.
• Contribute to a gap analysis and feasibility study to identify steps that will need to be taken to expand the scope of NPDUIS, including policy and legislation considerations.
• Work with program area to create NPDUIS expansion roadmap focusing on the gaps previously identified and learnings from key stakeholders.
• Ensure that expansion of NPDUIS data supports linkages to existing health administration data.
• Documents, communicates, and disseminates implementation roadmap solution and alternatives to various internal audiences.
• As required, assist in tactical planning for further development; and,
• Responds to requests and evaluate recommended approaches from a business analysis perspective

  Nice to haves:

• Health analytics project and domain experience.

 

We are looking for a Fullstack Web Developer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Fullstack Web Developer Term: 12-month - 37.5 hours Location: Remote Job ID number: C1012   Brief description of duties:  

• Champion the transformation of engineering staff within your team and other areas within Manulife by sharing your technical expertise as part of the Manulife University program.
• Prototype and build new functionality to deliver on key product objectives with strong and extendable architectural design
• Advocate and influence the design principles which align with our cloud strategy and architecture.
• Partake in Engineering Transformation’s cloud environment life cycle.
• Be an active participant in our various internal and external transformation events such as hackathons, security capture the flag, Tech Talks, and external engineering recruitment campaigns.
• Exposure and opportunity to collaborate with leaders across the organization, as well as other software engineers, architects, and operations engineers to uncover and showcase opportunities to deliver new business value through software
• The position is a rare combination of Full Stack Developer and Trainer/Instructor. 50% full stack developer and 50% instructor.
• Experience of training within an educational environment would definitely be preferred.

  EXPERIENCE

• Languages such as JavaScript, HTML5, CSS3, React/Redux, Node, GraphQL, EventHub and/or similar technologies
• Cloud-Native Technologies and Methodologies!
• Azure, Cloud Computing, Terraform and ARM template scripting.
• Open source! As we accelerate our delivery of world-class experiences, we know embracing open source technologies will help us get there. Any experience with open source is very attractive to us!

  MUST haves:  

• 5+ yrs experience - Responsible for the development and design of web applications and components.
• Design, code, test, and implement web sites and applications, for either internal or external uses.
• Troubleshoot and resolve issues surrounding performance, response times, capacity and system limitations.
• Responsible for creating and modifying documentation corresponding to websites.
• May collaborate with internal business partners, internal technology resources (database, system, networking) and with external vendors. Maintain and update websites and ensure data quality, integrity and consistency across organization.
• Requires both front-end (GUI) and back-end development experience.
• 3-5 years of prior web development experience is required.

   

We are looking for a Project Coordinator! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Project Coordinator Term: 6-month - 37.5 hours Location: Remote Job ID number: C1011   Brief description of duties:  

• Clearly identify and meet the project delivery expectations through stakeholder management
• Engage project stakeholders and communicate project updates to ensure buy-in and project success (examples: meetings, status updates, meeting notes, etc.)
• Commit to ongoing learning and development; participate in conferences and educational programs.
• Stay up to date with current best practices and emerging technologies Participate and contribute to company culture
• Assist in the creation / implementation of PMO process and artifacts
• Leading / facilitating of the Project Intake Process and assessment.

  MUST haves:  

• Great communication skills
• Eager to learn
• Excellent CRM skills
• Ability to navigate and learn their environment

  Nice to haves:  

• Banking or Pension business practices and tools