Archives: Jobs

We are looking for a SAS Administrator! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contact Title: SAS Administrator Term: 9-month contract - 35 hours Location: Toronto, Montreal and St. John's Job ID number: C1084   Brief description of duties:  

We are looking for a Senior IT Technical Advisor – SAS and BI, for our D&A Enterprise data warehouse and SAP BO services offer.

The consultant will be 

• Accountable for planning support for SAS and  Business Objects 4.3 environments including data processing and assigning tasks to provide this support.
• Identifies solutions that will help achieving D&A data vision and objectives using your  knowledge of data integration of SAS and other tools or database software like Oracle. You will deliver complex and large-scale projects involving many areas of the business.
• You will participate in the continuous improvement of processes by bringing ideas, best practices, improved processes on SAS and BI in general.
• You will play a key role in identifying, communicating and mitigating risks, issues and decisions throughout the lifecycle as well, comparing various options based on feasibility and impact, and proposing action plans and roadmaps
• You will work in partnership with the D&A development teams, Data Lab and the IS teams to set up and support the implementation of continuous integration (CI) and continuous deployment (CD) processes for the new Cloud platform
• You will participate in the improvement of the main data quality processes to execute them with simplicity, speed, quality and efficiency
• You will apply the best practices and guidelines of the organizational and departmental change management process in relation to data warehouses

  MUST haves:   Your main assets:

• You have 8-10 years of experience in administrating and supporting SAS Production and development environments
• You have experience in setting up and operationalizing SAS environments
• Your have an extended understanding of SAS data integration flows and concepts
• You have experience in administrating and supporting  Business Object environments
• A real interest in understanding how a system works, regardless of its complexity
• An understanding of distributed systems and simultaneous computing is an asset
• The use of critical reasoning to address complex challenges
• Your ability to excel in a rapidly changing environment
• Your communication and collaboration skills
• Your desire to learn and your insatiable curiosity

  Your mandatory  skills:

• SAS 9 Intelligence Platform (SAS 9.4, 9.2)
• Languages | SAS, SQL, VBA, UNIX Script, HTML, BASH, Shell Scripting,
• Platforms | UNIX  Linux, AIX, Windows Server
• Middleware Servers | IBM WebSphere, Tomcat.
• Databases | Oracle, SAS SPDS, Teradata.
• BI Software | SAS, Business Object,

We are looking for a Test Automation Engineer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contact Title: Test Automation Engineer Term: 7-month contract - 37.25 hours Location: Toronto or Ottawa Job ID number: C1083   Brief description of duties:   The client’s Information Technology and Services requires the services of a QA Test Automation Engineer to participate in the development of a pan-Canadian data and performance reporting system for organ donation and transplantation.  The system will capture standardized, timely and high-quality data and will provide analysis and reporting capabilities on health system performance and outcomes, in order to facilitate improvements and support health system planning.   MUST haves:   The contractor will provide the following services:

• Participate, as part of the development team, in QA related activities focusing on test case development and test execution automation.
• Work in unison with Business Systems Analyst, Solution Architect and Product Owner, to understand business requirements and ensure they are testable and tested.
• Establish framework to conduct automated testing of the solution.
• Integrate test automation with CI/CD pipeline.
• Develop and execute scripted test plans, scenarios, and test cases for unit, system integration, and quality assurance testing stages.
• Promote and implement applications adhering to the client’s Information Technology Service Management procedures and processes.
• Adhere to the client’s system development standards, methodologies, quality assurance principles and processes.

  Deliverables: The contractor will:

• Author and/or provide input to technical documentation including, but not limited to, a Logical/Physical Solution Architecture, Technical Design Document, Test Strategy, test plans and test cases, Operational Playbook and Runbooks.
• Provide oral briefings on an ongoing basis to appraise the client’s Technical Lead as to the project status, challenges, risks and performance.

We are looking for a Service Desk! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contact Title: Service Desk Term: 6-month contract - 37.5 hours Location: Toronto Job ID number: C1082   Brief description of duties:  

• Act as Initial contact point for all IT service calls
• Provide Tier 1 support to Customers that call in to the ServiceDesk
• Assist Customers with filling out ServiceDesk tickets
• Triage document and Assign tickets to the appropriate level for support
• Assist in level 2 support when necessary
• Assist in asset and inventory management
• Other duties as assigned

  MUST haves:  

• Completion of a 2-year Diploma in computer technology or a related field
• Minimum of 5 years′ Customer Service Experience
• Demonstrates excellent communication and interpersonal skills
• Demonstrates excellent organizational, prioritization and time-management skills
• Demonstrated excellent problem solving and decision making skills
• Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public
• Demonstrates values consistent with client′s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with
• Health & Safety policy and legislation.
• Utilize protective equipment provided and identify and reports hazards
• Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community
• Excellent work performance and attendance

We are looking for a Business Systems Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contact Title: Business Systems Analyst Term: 12-month - 37.5 hours Location: Toronto and Winnipeg - Hybrid Job ID number: C1081   Brief description of duties:   As a Systems Analyst within the Investment Management and Fund Services Portfolio, you will work closely with business and technology partners. You will have an opportunity to partner up with business and technology stakeholders and external suppliers, contribute directly to the delivery of technology solutions within Corporate Solutions Technology.   MUST haves:

• Business Systems analyst experience
• Extensive Wealth Management (Investment Management)/Capital Markets and Financial service industry knowledge
• Knowledge/experience with Investment management and Fund Services systems/application (e.g. Bloomberg FactSet, Eagle, W360, InvestOne etc. and data associated with these systems) (do not need all)
• SQL experience (performing data analysis)
• Knowledge of/ experience with systems integration patterns (use of APIs, file transfers, data exchange, etc.)
• Excellent communication (will be talking to VPs and SVPs)
• Knowledge of / experience with quant environments (use of Python, non-SQL DB (MongoDB), time series data, visualization tools (e.g. Tableau), cloud-based services/ tools)

  Nice to haves:  

• Knowledge of/ experience with market data vendors and sourcing – e.g. benchmarks, reference data, economic data, ESG, etc
• CFA, PMP, Change Management
• Project management experience is a plus
• BuTechnical background

 

We are looking for a Senior Business Systems Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contact Title: Senior Business Systems Analyst Term: 6-month contract - 37.5 hours Location: Winnipeg - Hybrid Job ID number: C1080   Brief description of duties:

• Investigates system issues to determine the root cause, formulates solution options, and provides a recommended direction
• Works to resolve incidents of varying complexity while ensuring minimum disruption to business functions
• Attends regularly scheduled and ad hoc team meetings and communicates status of issues to business and technology stakeholders
• Defines and communicates system requirements and design at the appropriate level of detail to ensure applications are available, testable and maintainable
• Applies both business and technical knowledge, to successfully represent the business and technology community in arriving at technical solutions
• Authors project and support deliverables such as technical specifications

  MUST haves:  

• Business Systems analyst experience
• Extensive Capital Markets and Financial service industry knowledge
• Middle Office experience
• Oracle SQL experience (performing data analysis)
• Knowledge of/ experience with systems integration patterns (use of APIs, file transfers, data exchange, etc.)
• Excellent communication (will be talking to VPs and SVPs)
• Knowledge of / experience with quant environments (use of Python, non-SQL DB (MongoDB), time series data, visualization tools (e.g. Tableau), cloud-based services/ tools)

  Nice to haves:  

• Knowledge of/ experience with market data vendors and sourcing – e.g. benchmarks, reference data, economic data, ESG, etc
• Knowledge/experience with Investment management and Fund Services systems/application (e.g. Bloomberg FactSet, Eagle, W360, InvestOne etc. and data associated with these systems) (do not need all)
• CFA, PMP, Change Management, or CSC
• Project management experience is a plus
• Technical background

 

We are looking for an AWS Full-Stack Developer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contact Title: AWS Full-Stack Developer Term: 12-month contract - 40 hours Location: Remote Job ID number: C1079   Brief description of duties:   We seek a versatile, full-stack software developer for several programs involving software, data science and analytics. You will work with a cross-functional team to develop, test, and deploy software for operational use in the field. A strong background in Javascript, Python, software best practices, and a willingness to learn are essential. In addition, this role requires strong communication skills and experience working with a team in rapid development cycles. We are looking for a candidate who is willing to learn things quickly and is adept at fast changing environments. You may not know everything but if you can demonstrate that you can learn things quickly, that’s what we are looking for.   Responsibilities:

• You will design and build software capable of interactive web application in Python and React
• You will write modular, secure, and well-tested code
• You will convert mockups to actual UI with interactive visualizations
• You will partner with product managers, designers, and data scientist to deeply understand the needs of our users and build a product that serves those needs
• You will work closely with customer support to respond quickly to issues for our users and solve those in a permanent and scalable way

  Experience:

• Full-stack development: 2 years (Required)
• Python, JavaScript, React, Redux, node.js: 2 years (Required)
• Opensearch/Elasticsearch: 1 year  (Highly Preferred)
• Software Documentation: 1 year (Preferred)

  Must-Have Skills:

• Full stack development experience with React, Redux, Python, Javascript, HTML, CSS
• Proficient with D3.js and front end visualization with dynamic filters
• Experience with REST APIs and SSO integration (oAuth2)
• Understanding of serverless web development using Lambda, API gateway, S3
• Experience with NoSQL (DynamoDB) and asynchronous calls using React
• Hands-on experience with Opensearch/Elasticsearch APIs
• Knowledge of CI/CD process, git and git actions
• Software Development and Software Documentation

  Nice-to-Have Skills:

• Database design and system architecture
• AI/ML in Sagemaker
• Agile Software Development Process
• MLOps in AWS
• Docker/Containerization

We are looking for a Data Modeler/Data Architect! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contact Title: Data Modeler/Data Architect Term: 6-month contract - 40 hours Location: Toronto - Hybrid, 2-days on-site a week Job ID number: C1078   Brief description of duties:  

• Work with the direction of the senior data architecture to design, implement and document logical and physical data modeling and meta-data solutions to support the expansion of core financial data availability in our strategic data repositories.
• Understanding of the data solutions to incorporate best practices to produce appropriate relational, dimensional data models, apply attribute domain name conventions, definition storage, and provide the meta-data of the data modeling solution for target data dictionaries and data catalogs.
• Understanding of modeling concepts (Kimball, Inmon) and ACID compliant strategies
• Understanding of ETL/ELT strategies and concepts
• Implementation of the data catalog to structure and populate meta-data dictionaries and business glossaries, which will compliment the work of the logical and physical data modeling for the same project.
• Other data catalog activities will include the testing of meta-data tooling, supporting the management and governance of meta-data in our data catalog, and helping to automate the population of meta-data in our data catalog.
• Contribute to defining the modeling process to embed within SDLC and practices to ensure share responsibilities for data modeling and safe keeping of modeling artifacts.
• Understand the data migration needs between platform such as Azure Synapse Analytics and Snowflake.
• Work with the development team to implement the migration, i.e. conversion of database objects to target system
• Work with business stakeholder, data scientists to determine metadata querying requirements.

  MUST haves:  

• 5-10 years of data modeling experience using Erwin, Embarcadero, or similar tool, to build logical and physical data models in target databases
• 2-3 years experience working with/designing and populating a meta-data solution, a business glossary, or data dictionary
• Subject area modeling expertise - financial institutional data management. - portfolios, securities, legal entities, hierarchies, and facts related to positions, transactions, and performance.
• SQL expert
• Expert knowledge of metadata management and related tools.
• Technical documentation
• Excellent written and verbal communication skills for presenting and interviewing.

  Nice to haves:  

• Parallel processing database and columnar based (Synapse, Snowflake)
• Relational (SQL Server, Oracle) for purpose of modeling for query and ETL performance

 

We are looking for a Business Systems Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contact Title: Business Systems Analyst Term: 6-month contract Location: Toronto - Hybrid, 2-days on-site Job ID number: C1077   Brief description of duties:   Working in the Finance IT group for an IFRS17 Project - Onboard the client Insurance accounts to enable 2-way reconciliations. Phase 1 will focus on RIBS to eGL reconciliation. The BA will be required to perform Analysis and prepare detailed requirements and rules for onboarding account-level data from source to General Ledger, enabling robust reconciliations process within TLM, as it relates to IFRS 17 purposes. Support associated configuration work.   MUST haves:  

• 7+ years of BSA experience.
• Experience working on an IFRS17 Project
• Excellent knowledge of Accounting and Financial Reconciliation

  Nice to haves:  

• Data and file interface specs incl. System Requirements specs; good understanding of GL and Financial data; ability to work in fast-paced and demanding environment with multiple stakeholders.

 

We are looking for a Software Developer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Software Developer Term: 6-month contarct Location: Toronto or Montreal - Hybrid, 2-days on site Job ID number: C1076   Brief description of duties:  

• Develop software that either automates functions that are being conducted manually today by the Ad Operations team or enables new functions.
• Deliver bug-free software validated through unit tests integrated in an automated CICD pipeline.
• Collaborate with the Operations teams in the capture of new requirements.
• Write integration APIs to bridge connectivity between existing software components.
• Provide testing support as needed for staging and production deployments.
• Provide support and maintenance for updates or new rollouts.
• Provide accurate estimates based on business requirements.
• Understand and apply Agile Scrum guidelines and principles throughout the delivery.
• Support existing and new workflows, including investigation into internal and external customer advertising-related issues.
• Suggest enhancements to improve customer and operations teams’ experience based on investigations or lessons learned from prior issues.
• Work closely with development managers to ensure successful delivery of solutions, focusing on ensuring that all committed requirements are met and are implemented.
• All other duties as assigned.

  MUST haves:  

• Bachelor's Degree in Computer Science, Engineering, or a related discipline
• Prior experience working in an Agile or Scaled Agile environment.
• 3+ years’ experience in software development utilizing one or many of the following programming languages and technologies: Python, Java, JavaScript, Swift, Nexus, SonarQube, Selenium, Cucumber, Junit.
• Experience with Advertising Technologies like SSPs, DSPs, DMP, Google Ad Manager, Cadent or Freewheel
• Experience with Ad viewability verification
• 2+ years of experience working with one or many of the environments and/or services offered by public cloud providers (AWS, Azure, GCP).
• 2+ years of experience in writing unit and integration tests
• Direct understanding of application lifecycle; SDLC and High availability and Sustained Resiliency
• Ability to consult and build CI/CD DevOps Pipelines (Gitlab CI)
• Operational experience, troubleshooting and support, Incident Management (Jira, Service Now)
• Ability to analyze, articulate and solve complex problems.
• Advanced knowledge of JavaScript, Web Services/Microservices
• Desire to work in a fast-paced environment for some of Canada’s favorite media brands.
• Excellent communication skills.

  Nice to haves:

• Bilingualism is an asset (English and French)

We are looking for a Data Engineer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Full-time Title: Data Engineer Term: Full-time Location: Across Canada - Hybrid or Remote Job ID number: C1075   Brief description of duties:   We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.  That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.  The best part is that you will work with people that care passionately about you, our clients and our communities. Our Business Intelligence team empowers decision making using leading edge science and analytics. We champion a scientific culture through our passion for continuous learning, diversity and innovation. We strive to deliver a single version of truth, by providing our business partners with access to comprehensive data and valuable insights to help our organization achieve operational excellence. As a data engineer within our Data & Analytics Engineering team you will contribute to building a strong data engineering practice, bringing your experience and expertise to influence and define our way or working and setting high engineering standards for our solution delivery teams.   How you will create impact:

• Contribute to the definition of standards, processes, and tools that enable the full software development lifecycle, supporting continuous integration and delivery ensuring that solutions are tested, documented, maintainable, scalable, error-resistant, and limit technical debt.
• Implement and maintain infrastructure as code within the Azure ecosystem, building pipelines that enable our partners to deliver applications and analytics.
• Deliver and support the delivery of quality data products and quality solutions through which data flows striving to provide accurate, complete, consistent, timely and valid data to analysts and scientists.
• Construct, test, reconcile and document BI solutions.

  How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

  MUST haves:  

• You have 5 years of relevant Data or DevOps Engineering experience.
• You have a University Degree in Computer Science or equivalent technical experience.
• Exposure to the use of job-related applications, appliances and programming languages (Azure Synapse) is an asset.
• You have experience with cloud-based DevOps tools (Azure DevOps is preferred).
• Experience working with Scala, PySpark and/or other data engineering tools is an asset.

 

We are looking for a Front-End Developer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Front-End Developer Term: 6-month with a chance of extension - 40 hours Location: Toronto - Hybrid 1-2 days a week Job ID number: C1074   Brief description of duties:   Front-End Developers play a significant role on our engineering team, developing the user facing applications for our company’s websites, functional and mobile web applications. Front-End Developers collaborate openly in an Agile development environment with other members of engineering and user experience teams, including Architects, QA, User interaction & User interface designers, as well as Project Managers. They participate in our UI development processes by establishing and documenting development standards and common components for common usage across all of our web applications. Our Front-End developers are responsible for building semantic, WCAG compliant, responsive, maintainable and performant solutions that meet business requirements and project goals while lining up with future strategic visions.   MUST haves:  

• University or College education in Computer Science, Computer Engineering or a related field, or equivalent combination of education experience.
• 2 - 5 years of industry experience.
• Expert proficiency in HTML, CSS, JavaScript
• Expert proficiency with the JavaScript framework React
• A high level of experience building UI layouts using SASS, LESS, and the CSS GRID system
• Comprehensive understanding of MongoDB and good working knowledge of other NoSQL and SQL databases
• Comprehensive knowledge of Web Content Accessibility Guidelines (WCAG) and related techniques for building compliant web applications.
• A solid understanding of cross-browser compatibility issues, and ways to work around them
• Demonstrated experience in incorporating reliable unit and end-to-end testing
• Good knowledge and practical experience of build tools like Webpack, Rollup etc.
• Good working knowledge of Java & Spring
• Good understanding of code versioning tools, such as Git.
• Significant experience debugging using browser-based tools like Chrome Developer Console
• Some exposure to Continuous Integration/Delivery pipeline for cloud, including Jenkins, SonarQube, Docker, etc.
• Some experience working in an agile environment using tools such as JIRA and Confluence.
• Excellent communication skills, ability to work well in a fast paced team oriented environment.

     

We are looking for a Senior Business Systems Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Senior Business Systems Analyst Term: 6-month Location: Toronto - The position will be remote until office reopens at full capacity Job ID number: C1073   Brief description of duties:.   The Systems Analyst (SAN) is responsible for ensuring and leading the effective application of technology to business problems and opportunities. The SAN works closely with the business sponsors and business representatives to create the business architecture and capture the business systems objectives, evaluate the business case, and define the business and systems requirements. This role also works with Project Managers, Systems Architects, and senior Software Developers in a shared responsibility for project feasibility evaluation, quality and completion. Scale Large projects involving multiple business areas involving both internal and external companies. May involve other sites. Complexity Level High level of complexity across various business areas where both the impact and risk associated are high.     MUST haves:  

• 7 - 10 years of Business Systems Analyst experience minimum
• data analysis, functional and nonfunctional analysis, data migration, logical data mapping. Experience applying problem solving, critical thinking negotiation, as well as with delivering overviews, presentations
• Excellent communications.
• Finance/compliance/HR experience required

We are looking for a Security Specialist ! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Security Specialist Term: 6-month Location: Toronto - The position will be remote until office reopens at full capacity Job ID number: C1072   Brief description of duties:   The Client requires the services of a security expert to assist in day-to-day security operations activities, implement security enhancements and improvements in Client's cloud environment and application development/management practices, provide consulting expertise to the projects, and provide guidance, instruction, training, and knowledge transfer to team members.   MUST haves:   Services:   The contractor will provide the following services:

• Configure, update, implement, monitor, assess, and respond to alerts, recommendations, and findings reported by AWS detective controls such as AWS GuardDuty, Security Hub, Trusted Advisor, IAM Access Analyzer, CloudWatch Anomaly Detection, etc.
• Establish organizational security and compliance guardrails within the cloud environment using services such as AWS Config, Service Control Policies, Tag Policies, Permission Boundaries, AWS Firewall Manager, etc.
• Engage in root-cause analysis using tools such as Amazon Detective, AWS CloudTrail, CloudWatch Logs Insights, and VPC Flow Logs
• Assist in operations automation for security-related tasks such as patch management, building EC2 images, and container image scanning.
• Manage and improve network access control in AWS using a third-party firewall
• Integrate and collect AWS logs and events into Splunk using AWS CloudTrail, SQS, SNS, and the Splunk App for AWS.
• Acquire visibility and insight of the cloud environment and services through the use and configuration of Splunk.
• Ensure that all cloud solutions adhere to enterprise cloud security and compliance controls using frameworks such as the AWS Well-Architected Security Pillar
• Develop processes, in the form of playbooks and runbooks, for incident response affecting the cloud environment as per client’s security incident protocols.
• Identify gaps and assist in improving AD/Azure AD, M365, MS Defender, ZScalar security posture.
• Lead application security improvement initiatives including but not limited to SAST, DAST and other security best practices.
• Consult on and provide requirements for critical projects and initiatives.
• Raise the awareness level of cloud security within the organization.
• Take initiatives and play an active role in continuously improving and advancing client’s cloud environment by assessing overall risk and mitigation effectiveness in face of evolving network attacks and threat vectors.
• Document the operational aspects of security in the cloud with Standard Operating Procedures
• Assist with the development, implementation and maintenance of client’s ISMS policies and procedures.
• Collaborate and must provide guidance, instruction, training, and knowledge transfer to team members.

 

We are looking for a ServiceNow Specialist ! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: ServiceNow Specialist Term: 12-month Location: Toronto and Winnipeg - will consider remote candidates because of the niche skillset but please relay client expectation to client and remote options will be given less priority by client Job ID number: C1070   Brief description of duties:  

• Captures business requirements in a form of agile stories, as well as testing configured functionalities end to end as soon as these have been developed
• Form a partnership with the client business teams to deeply understand their business. Collect, review, analyze, and manage business, user and system requirements from client stakeholders to create clear, concise, and correct user stories.
• Bridge the gap between business and technology ensuring common understanding and alignment of business / technology including functional (for business needs) and non-functional requirements (quality attributes, scalability, interfaces, constraints, etc.)
• Manages the overall implementation process in cooperation with developers which includes Unit Testing and drives UAT
• Manage and / or execute the UAT process by performing smoke testing, test case validation, and obtaining business approvals on UAT for scheduled deployments.
• Analyze information business systems to identify continuous improvement opportunities
• Write detailed acceptance criteria and attach to stories
• Create data mapping documents. Knowledge articles and solution documentation for knowledge sharing
• Participates in design, test and transition Service Management and Service Integration solutions within the Now Platform
• Performs thorough data analysis, while engaged in ServiceNow related projects, in order to provide requirements for developers enabling configuration and customization
• Designs and execute trainings, demo’s/show me sessions
• Confer with clients/users to identify, analyze and document requirements.
• Assist Delivery teams to rectify issues and improve service delivered to the customers against ServiceNow Platform.
• Document and improve existing templates used for communications and requirements gathering

Qualifications:

• 5+ years relevant experience.
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders, such as clients and internal team members
• Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts
• Decompose high-level information into details,
• Facilitation skills to assist gathering requirements in workshops and provide training to clients and internal team members
• Use of industry recognized technologies to facilitate work environment
• Demonstrate experience in communicating across all levels of an organization, at the most senior levels
• Understanding Scrum Methodology

  MUST haves:  

• Good Knowledge in Service Now & CMDB Discovery
• Good Communication and Writing Skill
• Well-versed with documentation (MS office Suite)
• Well-versed with Agile Methodology
• ITSM (ITIL V4)
• Proficiency in capturing and documenting business requirements, functional specifications, test scenarios/scripts, data models and business procedures
• Strong process flow and diagramming skills (Visio application)
• Experience creating and delivery of training materials
• Experience with testing including the use of Quality Centre
• Strong interpersonal skills; strong relationship management and negotiation skills
• Strong critical thinking and problem-solving skills
• Strong communication skills - verbal, written, listening and presentation

  Certifications required

• ITIL Foundation+
• COBIT, VeriSM, IT4IT, Lean IT (desirable).
• Scrum certified (desirable)
• ServiceNow Certified System Administrator (must have)

  Nice to haves:

• Canadian Financial industry experience

We are looking for a Business Systems Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Systems Analyst Term: 6-month Location: Remote Job ID number: C1069   Brief description of duties:   The Group Customer Technology (GC Tech) team is responsible for delivering technology solutions to our Group Customer business partners for the benefit of advisors, plan sponsors, plan members and staff who support those stakeholders. Our technology professionals make a significant contribution to the company’s business goals through the effective delivery of value-added services.   We are looking for a Business Systems Analyst.   Given the size and scope of our organization, we have the flexibility for this position to be located anywhere across Canada.   This is an exciting time to join the GC Tech organization as we continue to build, enhance and support the technologies and systems that deliver functional value to our Group Customer business partners.  As a Business System Analyst on our DevOps team, you will contribute to the ongoing development and sustainment of systems through design, development, support and maintenance activities in addition to the building of new application systems through the modernization and integration of existing legacy systems. The Business Systems Analyst will work closely with the business and leadership to understand business needs, requirements, and strategic opportunities. Working in a team environment, they are responsible for:

• Representing the business’ requirements,
• Defining and designing the business functionality of the system,
• Ensuring that the system meets the defined business requirements.
• Understanding and defining a strategic vision for key systems based online of business, their needs, known risks and dependencies in partnership with portfolio solutions architects.
• Applying advanced knowledge to help implement solutions to resolve complex problems or capitalize on new ideas, which may be independently or through leading or supporting the collaboration with other stakeholders.
• Applying Agile knowledge and experience to capture and shape business needs and requirements so that they can be progressively refined into Epics and user stories that the Agile teams can work with to deliver value. Helping to uncover and maximize the business/customer/user value of planned initiatives through facilitation, analysis, and modeling techniques. Deep understanding of how Agile teams work and how value flows through the system and gets delivered to the customer.

  Discover/Scoping

• Working with the portfolio team and business partners, use intake, triage, and formalized discovery processes to define the problem/opportunity and expected business benefits for each target stakeholder group.
• Working with the portfolio architect and business partners, gather and define enough high-level requirements to develop a high-level system impact assessment, scoped solution, and business case.
• Lead and orchestrate the overall analysis, scoping, estimating, and planning for Small to Medium initiatives
• Lead the elicitation and validation of business requirements using various methods, techniques, and tools

Planning

• Define detailed business requirements using waterfall or agile requirement gathering methodologies, functional and non-functional specifications for each work package to be assigned to DevOps squads for detailed design, build and execution.
• Help facilitate the assignment of work packages to DevOps squads for prioritization and execution.

Execution & Operationalization

• Provide support to other squad BSAs, Developers and Quality Assurance Analysts during the detailed, design and build delivery phases.
• Help facilitate the analysis between DevOps squads as business scope, requirements and/or the solution evolves during the delivery lifecycle.
• Work with quality assurance team members to ensure adequate testing and validate that the system meets business needs/expectations.
• Lead and facilitate meetings, walkthroughs, workshops, and reviews of deliverables
• Contribute to training strategies and business implementation planning.
• Help coordinate development and delivery of training & support materials for affected stakeholders

  Must haves:  

• Accreditation in Business Analysis or equivalent credentials/experience.
• 2-5 years as a Business Systems Analyst in a Technology delivery environment
• Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc) or equivalent combination of training and experience.
• Strong analytical and problem-solving skills, particularly critical thinking, with a strong attention to detail.
• A focus on understanding the desired business outcomes and delivering to meet those outcomes.
• Customer centric approach to problem solving with the ability to collaborate, resolve conflicts, and reach consensus with others.
• Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally and to translate business requirements into technical instructions for software developer audiences.
• Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams.
• Comfortable working in a fast-paced, dynamic environment and operating under levels of uncertainty.
• Ability to adapt to changing priorities.
• Ability to grasp concepts quickly and to work independently with minimal direction.
• Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality.

  Nice-to-have:

• Experience working within an Agile Scrum and/or Kan Ban team.
• Experience in both waterfall and agile methodologies.
• Experience working with, or within, a financial services organization.