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We are looking for a Program Manager! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Program Manager Term: 6-10 months contract with extension Location: Toronto – Hybrid Job ID number: C1282   Brief Description of Duties:    MANDATORY DELIVERABLES:

• Strategize, implement, and maintain program initiatives that adhere to strategic objectives
• Formulate, organize and monitor inter-connected projects, including coordination of cross-project activities
• Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise wide.
• Develop and administer program assessment protocols for evaluation and improvement with an aim to maximize ROI
• Maintain organizational standards of satisfaction, quality, and performance to ensure the accountability for the program(s)’ centralized group of projects and their successful full life cycle delivery
• Oversee multiple project teams, ensuring program goals are reached
• Manage budget and funding channels for maximum productivity
• Work closely with Program Leads, cross-functional teams, and assigned project managers to develop various program related processes in support of consistent practices to benefits realization through an agile project management approach:
• The program management practices,
• Program scope & deliverables,
• Required resources for cross-functional teams and external vendors, work plan, and budget.
• Develop, track and manage timelines for projects and initiatives
• Manage program teams for optimal return on investment, and coordinate and influence cross-project initiatives
• Develop and manage budget for programs and be accountable for delivering against established business goals/objectives
• Work with other program managers to identify issues, risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program issues and risks, and produce program reports for managers and stakeholders
• Prepare progress and status reports for program directors and committees including governance committees and ensure effective alignment amongst existing and new governance committees/structures.
• Ensure programs are delivered cost effectively and efficiently, and in compliance with the client’s methodologies, standards and frameworks.
• Provide mentoring and knowledge transfer to designated staff to enable continuation in operational activities and sustainment
• Create technical project and user documentation, training manuals and various business cases including but not limited to Ontario Treasury Board (TB) / Management Board of Cabinet (MBC) submissions and internal briefing notes to ensure the effective delivery of the critical business processes
• Other duties as assigned

  OPTIONAL DELIVERABLES:

• Establish and regularly review sequencing of high-level activities within projects and across programs where dependencies exist
• Track and report program progress against identified success factors and key enablers
• Establish and coordinate secretariat functions, processes, and tools, enabling program oversight from executive leadership teams/committees
• Collaborate with ministry partners, stakeholders and vendors to support designing, planning and implementing change initiatives.
• Inform, elaborate and help deliver solutions that simplify processes and improve end-user experiences.
• Support and contribute to planning that informs modernization and transformational service delivery roadmaps and execution against those roadmaps.
• Support and inform vendor management activities and strategies to enable effective service delivery with the appropriate ministry oversight.
• Design and implement program oversight solutions to ensure compliance with government regulation while encouraging quality improvement.
• Deliver a roadmap and program solutions in long-term care capital builds, licensing, inspections, incident and complaints reporting and investigations.
• Deliver program solutions to modernize inspections and investigations that support the enforcement of quality in long-term care homes.
• Explore opportunities for integration and consolidation.

  Experience and Skill Set Requirements:  

• Ability to think and act strategically. Big picture thinking, and solid understanding of program scope, management, and operations.
• Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities.
• Experience leading organizational development, strategy development, business, and program planning.
• In-depth knowledge and experience producing program and project management artifacts and deliverables required to support program strategic objectives.
• Ability to work positively with the wide range of individuals and stakeholders involved in program management.
• Strong leadership and management skills and experience.
• Strong stakeholder management and communication skills and experience.
• Strong presentation and meeting facilitation expertise.
• Experience handling difficult situations and managing stakeholder alignment to ensure program success.
• Ability to find innovative ways to resolve problems and pro-actively manage program issues and risks.
• Ability to use appropriate strategies and actions to proactively overcome resistance to change and capitalize on forces in support of change during all stages of program projects – concept, definition, planning, implementation, and close-out.
• In-depth knowledge of strategic program budgeting and resource allocation methods and techniques to ensure program success.

  Nice to Have Qualifications: 

• Experience with the coordinated planning, management, and execution of organizational change initiatives
• Outstanding knowledge of performance evaluation processes
• Experience with procurements, managed services, and vendor management
• Experience with APIs, solution integration and customer experience platforms
• Experience with iterative and agile delivery
• Experience with journey mapping
• Experience with developing and advancing transformational roadmaps
• Experience with managing and delivering end-to-end programs/projects with focus on solution integration, platform modernization
• Experience developing and delivering presentations to a wide variety of audiences including executives.
• Experience and/or thorough understanding of the long-term care sector including residential facilities, nursing homes, retirement homes and assisted-living facilities.
• Knowledge of long-term care regulation, compliance, policies, responses and their implementation.
• Experience and/or knowledge of capital builds, licensing, inspections, incident and complaints reporting and investigations.

  Program Management Skills and Experience:  5+ years’ proven experience as a Program Manager or other Managerial position:

• Experience developing and managing program and project scope, schedules, and deliverables.
• Experience with monitoring and forecasting program and project costs and provide reporting and input to ensure targets are met.
• Experience with effective management of program budgets ensuring a high level of fiscal control and accountability including estimates, forecasts, and reconciliation/confirmation of actuals.
• In-depth knowledge and handling of project and program management methodology and techniques.
• Ability to promote I&IT program and project management best practices and adherence to standard methodologies.
• Experience gathering and developing business and technical requirements to create and maintain a detailed program, project schedule and/or integrated plan.
• Experience directing program and project teams to ensure program and project deliverables are delivered on time and adhere to government and ministry standards.
• Extensive experience coordinating and monitoring program and project processes developing/communicating guidelines and procedures.
• Experience with resolution of resourcing and inter-personal conflicts, negotiates changes to resourcing, ensuring knowledge is shared among team members, and program objectives and deliverables are met in a timely manner.
• Ability to proactively identify potential program risk events and issues before they occur including identification of appropriate mitigating strategies and plans.
• Experience with effective articulation and prioritization of issues and risks to senior executive levels and recommendations of mitigation strategies for decision makers.
• Experience with establishment and facilitation of program steering committee and stakeholder forums and meetings.
• Experience with providing, project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
• Experience with promoting Public Sector I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of I&IT resources
• BSc/BA Diploma in Management or a relevant field
• PMP is an asset.

  Digital, Data, Analytics, and Information Management Skills and Experience:

• Strategic/analytical experience leading development and deployment of large scale, multi-million dollar Digital Transformation initiatives involving large scale program and solution redesign that includes Information Management, Data and Platform Integration, Cloud Migration
• Knowledge and understanding of Data and Information Management principles, concepts, policies, and practices.
• Experience with leading design and performance analysis of various large systems with sub-second response times.
• Experience with leading the planning and deployment of a next generation, scalable, unified platforms, with understanding what data is stored, end-to-end data flow, including data sources and who uses it.
• Experience with implementing API (e.g., FHIR API) and HL7 connectors, standards and protocols required for data capture/ingestion.

  Public Sector Experience:

• 10+ years of experience working with federal/provincial/broader public-sector healthcare providers
• In-depth knowledge of Public Sector Program/Project Management artifacts (or similar), processes and practices, and ability to produce program level documentation that comply with industry standard practices
• In-depth knowledge of industry standard such as Program and Project Management Institute (PMI) and Public Sector I&IT project management methodologies.
• In-depth knowledge and experience with Public Sector Health related projects
• In-depth knowledge and understanding of Ministry policy and IT project approval processes and requirements
• Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture and Public Sector Gating process, and Public Sector Standard Systems Development Methodologies
• Solid experience with large complex IT Health-related projects and programs
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Analyst Term: 12 months contract with extension Location: Toronto - Hybrid Job ID number: C1281   Brief Description of Duties:    Business group: GWMS - Quality Assurance – works closely with Wealth and Asset Management BLs, test everything for them; eg. vendor applications, in house development applications, providing support to all their testing needs Project: We are seeking an experienced Business Analyst to join our team and work on the PIC Reporting for our Mpower platform. In this role, you will be responsible for testing/ analyzing the changes in downstream processing on our trading platforms within our UAT and Production environments and providing support to the Operations team Candidate Value Proposition: You will also work closely with the Operations and Development teams to ensure that the new requirements are effectively integrated into the steady state platforms. Typical Day in Role: Analyze the new business requirements and collaborate with technical teams on data flow from the source application to make sure it meets new requirements Identify gaps between the new requirements and the capabilities within the current state platform Collaborate with the development and project teams to create a plan for integrating the new requirements into the current state platform. Develop use cases and user stories to effectively communicate requirements to the development team Participate in the design and execution of test scenarios to ensure that the new requirements are being effectively integrated. Perform user regression testing to ensure existing functionality continues to be unaffected by the new regulation integration. Provide regular status updates to project leads, management, and stakeholders Must Haves:

• Experience in a Business Analyst role, preferably in a technology environment.
• Strong analytical skills with the ability to identify and solve complex problems.
• Experience with Agile methodologies and the ability to work in a fast-paced environment.
• Subject matter expert in investment industry regulations as Canadian/ US equity and fixed income trading
• Experience with data analysis and modeling tools, and SQL

Soft Skills:

• Excellent communication skills, including the ability to effectively communicate with both technical and non-technical stakeholders.

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Analyst Term: 6 months contract with extension Location: Toronto - Hybrid (twice a month) Job ID number: C1280   Brief Description of Duties:  The successful candidate will have the opportunity to work on an international Program with Compliance SMEs in one of the top 5 Canadian banks, gain exposure to senior level stakeholders, within a personable and friendly work environment. We are building a leading, best-in-class Global Compliance function to: maintain customer trust, deliver efficiencies across business units, and to be trusted advisors and partners to protect the Bank’s reputation and strengthen the overall Compliance program. The Business Analyst will contribute to the overall success of the design and implementation of a global solution. Typical Day in Role: The Senior Business Analyst will collaborate with subject matter experts, stakeholders, internal technical teams, and external vendors to drive varying processes within the Central Compliance Program resulting in the development of documentation throughout the product life cycle (such as business requirements, functional requirements, process maps, test case development and roadmaps). Accountabilities:

• Develop a deep understanding of the complexity of Compliance projects to enhance monitoring programs such as information barriers, watch and restricted lists, personal trading, and outside business activities.
• Conduct information gathering workshops with users to gather and formally document business requirements.
• Document business requirements (using various methodologies such as defining Epics, Use cases and User Stories).
• Assist in the creation of test cases and support User Acceptance Testing.
• Support implementing technical solutions for Compliance monitoring programs as part of a wider team.
• Develop productive relationships with key stakeholders.
• Research developing trends and best practices and determine implications for using proposed technologies to meet business unit strategy.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Champion a high-performance environment and contribute to an inclusive work environment.
• Any other duties as assigned.

Must Have Skills: 

• Business Analyst professional with proven leadership in eliciting and documenting requirements including data, business process and business object modelling, interviewing and user interface design and testing
• Bilingual in French required (verbal + written) – ideally with experience working in financial services in French – need to know business terminology
• Financial Services industry; specifically, with monitoring programs for a Control Room or a Personal Conflicts team (such as information barriers, watch and restricted lists, personal trading, and outside business activities) and associated technology implementations.
• Demonstrated experience with drafting test cases / scripts and managing user acceptance testing phases.
• Experience working with Visio, Microsoft Excel, PowerPoint, JIRA, and Confluence (please list the ones candidate has experience with and # of years for each)

Nice-To-Have Skills:

• Experience with the MCO (My Compliance Office) application is a plus, but not a requirement.
• Experience with technical implementation

  Soft Skills Required: 

• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication, organizational, and interpersonal skills including but not limited to presentation, prioritization, effective time management and conflict management
• Highly motivated individual who is creative, results-oriented, and eager to learn.
• Willing and able to adapt to changes in the work environment, manage competing demands, deal with frequent change, delays, or unexpected events.

We are looking for a Data Engineer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Data Engineer Term: 6 months contract with extension Location: Toronto - Remote for now Job ID number: C1279   Brief Description of Duties:    Project Information: To convert SAS datasets to Parquet The project is undergoing a transformational move to an open-source analytical environment – using R and Python. A component of this project is to convert the client’s analytical data assets from SAS database format to Parquet.   Must Haves:

• Converts historical data from SAS database to Parquet.
• Works closely with teams to develop and transition ongoing production process of analytical assets (currently coded in SAS and stored as SAS datasets) to be coded using Python (leveraging Pyspark) and stored in Parquet.
• Recommends improvements and enhancements to conversion processes and ongoing production of analytical assets.
• Prepares documentation required related to the results of the conversion (e.g., differences in converted data that will impact use by analysts).
• Evaluates all work is completed in compliance with the client's Privacy and Security Policies and Procedures and migration project practices.
• Meets timelines and milestones by monitoring deliverables. Identifies, reports, and helps solve potential risks and issues.
• Coaches and mentors staff in data conversion techniques.

We are looking for a Oracle System Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Oracle System Analyst Term: Fulltime Location: Toronto - Hybrid (once a week) Job ID number: C1278   Brief Description of Duties:   

• Role Focus: The Systems Analyst/Developer works within Corporate IT, analyzing and implementing technical solutions to meet user requirements, with a focus on Oracle ERP and APEX applications.
• Oracle ERP Expertise: Responsible for analyzing user requirements, designing technical solutions, and maintaining Oracle ERP modules such as HRMS, G/L, A/P, and others. Also, evaluates and integrates new ERP functionalities.
• APEX Development: Develops and maintains Oracle APEX applications, addressing urgent software needs for various business areas. Extends APEX platform using new technologies and plugins.
• Technical Proficiency: Demonstrates strong skills in SQL, PL/SQL, Oracle APEX, JavaScript, BI Publisher Reports, and has familiarity with Oracle ERP modules, Java programming, and cloud integration technologies.
• Problem-Solving: Proficient in problem-solving and troubleshooting, addressing urgent module-level issues and providing efficient solutions

  Must Haves:   

• Strong Business Analysis skills with progressive expertise.
• Familiarity with Oracle ERP Financial modules (Accounts Payable/Receivable , Cash Management). Techno functional consultant with basic knowledge of each function.
• Proficient in SQL, PL/SQL, Oracle APEX, JavaScript, BI Publisher Reports, Linux, and Microsoft OS.
• Knowledgeable in data architecture, modeling, and system development methodologies.
• Hands-on experience with Oracle EBS Middle-tier architecture and JAVA (OAF, ADF).
• Familiarity with middleware-based cloud integration (SOA Suite, SOAP, RESTful services)
• University degree with 5+ years' experience.

  Nice to Haves:   

• Exposure to .Net technology and assets like handheld development and Oracle MAF.
• Knowledge of Formal Information Engineering methods and approaches is an asset.
• Certification/training of any below:
• Business Analysis Certification
• SQL/PL/SQL/JAVA Developer Oracle DBA Certificate
• Oracle ERP Functional trainings

We are looking for a Salesforce Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Salesforce Project Manager Term: 6 months contract with extension Location: Guelph or Toronto – Hybrid (3 days a week) Job ID number: C1277   Brief Description of Duties:      Responsibilities:

• End-to-end implementation Salesforce Public Sector Foundation Solutions (preferably License and Permit Management) public-facing solution for the Ministry to support ESA authorizations service delivery modernization
• Responsible for coaching and implementing Agile methodology (Scrum) and project management phases for the development and implementation of the solution into Production
• Manage a cross-functional team comprising Consultants, Ministry SME’s and lead Project Manager

Skills Experience and Skill Set Requirements General Skills:

• Leads organizational development, strategy development, business planning, and Ministry funding requests.
• Ability to gather and develop requirements in order to create and maintain a detailed project schedule and/or integrated plan.
• Ability to monitor and forecast project costs and provide reporting and input to ensure targets are met
• Experience developing and managing project schedules, deliverables, and scope
• Ability to promote I&IT project management best practices and adherence to standard methodologies
• Demonstrated experience directing project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards
• Extensive experience coordinating and monitoring project processes, and developing/communicating guidelines and procedures
• Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas

  Must Have

• Please submit profile summary based on the project requirements on the top of resume
• Project management experience and hold a PMP certification
• Experience in managing / implementing Salesforce Cloud solutions for Salesforce Public Sector Foundation Solutions (preferably License and Permit Management)
• Demonstrated experience delivering projects in Salesforce Experience Cloud/Service Cloud/Public Sector Foundation
• Experience providing senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of technologies desired for large scale projects
• Experience developing Agile Metrics and managing project schedules, deliverables, and scope
• Experience with DevOps, Microsoft tools including Visio and Project and Miro boards
• ITIL certification
• Experience and knowledge of the Ontario Digital Service Standard, Ontario Service Design Playbook and the Digital First Assessment product delivery approach (Pre-Discovery, Discovery, Alpha, Beta, Live)
• Knowledge and understanding of digital product development, implementation and management
• Experience in Agile, SCRUM. Lean and DevOps methodologies

Knowledge Transfer Requirements:

• Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
• All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
• Dedicated knowledge transfer sessions will be scheduled during the close-out phase of the project to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions.

Evaluation Criteria Criteria 1: Project/ Product Management Criteria Points: 40 (weighted score)

• 10+ years of project management experience and hold a PMP certification
• 3+ years of experience in managing / implementing Salesforce Public Sector Foundation Solutions (preferably License and Permit Management

• Experience delivering solutions using Salesforce Experience Cloud/Service Cloud/Public Sector Foundation, Licensing/ Permits, Inspections and Grants Mgmt. Integrations & Data Migrations, etc.
• Demonstrated experience providing senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of Salesforce technologies desired (Salesforce) for large scale projects
• Demonstrated experience with identification to risk events and issues before they occur so that proper mitigating strategies can be developed.
• Ability to articulate and prioritize issues and risks at program management and senior executive level and recommend mitigation strategies for decision makers
• Ability to create and maintain a product road map and product backlogs
• Demonstrated experience gathering and developing requirements in order to create and maintain a detailed product schedule, backlog and/or integrated plan
• Demonstrated experience with product program, and/or portfolio reporting to multi-stakeholders at senior executive levels

  Criteria 2: Relationship Management and Communication Criteria Points: 30 (weighted score)

• Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client products are progressing according to schedule or product road map
• Demonstrated experience in team building, consensus building and relationship management skills
• Demonstrated experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of products – Discovery, Alpha, Beta, Live or similar delivery methodologies
• Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for production
• Demonstrated experience in documenting project status reports, project tracking for resources, finances, progress, issues and risks

  Criteria 3: Technical Skills Criteria 3 Points: 25 (weighted score)

• Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.

•  Demonstrated experience delivering solutions using Agile practices and tailoring approaches to maximize adoption of Agile principles while working within organizational constraints.
• Demonstrated experience leading Agile teams through continuous improvement processes including but not limited to Sprint Retrospectives, etc.
• Demonstrated experience applying various project and product delivery methodologies such as:
  • Agile/Scrum
  • Waterfall
  • Iterative Agile
  • Product management
• Experience in providing strategic guidance and advice in meeting current business requirements while establishing a solution design that can be readily extended as additional functionality is onboarded in future project(s)
• Demonstrated knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Microsoft Teams
• Knowledge of Backlog Management tools such as JIRA and Azure DevOps,
• Knowledge and understanding of digital product development, implementation and management

  Criteria 4: Public Sector Experience Criteria 4 Points: 5 (weighted score)

• Previous experience working in Government or Public Sector organizations.

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Analyst Term: 12 months contract with extension Location: Toronto – Hybrid (once a week) Job ID number: C1277   Brief Description of Duties:   

• Business group: The Risk Modeling Technology team supports various stakeholders Global Risk Management (GRM) - Risk Models and Analytics Team, Regulatory Capital, IFRS9 provisioning & Enterprise stress Testing team in the implementation of regulatory and non-regulatory initiatives, utilizing both Agile and Waterfall approaches.
• Risk Modeling Technology team is seeking an experienced Technical Business Analyst with 10+ years of practical business analysis experience and technical capabilities to navigate and drive resolution of complex business problems. The role will require liaising with stakeholders on existing and/or new business initiatives, delivering solutions to meet the needs of multiple lines of business stakeholders, and managing medium to large projects, and providing ongoing support. The candidate must have strong project management, communication skills, with hands on experience in execution of all key phases on project lifecycle (e.g. requirements gathering, documentation, design and development, testing, implementation). The incumbent will have a minimum of 3-5 years of strong data analytics skills capabilities using SQL, understanding data models, and will ideally have the ability to read and understand code such as SAS, IBM Informatica, IBM DataStage. Adaptability to self-learn new technologies is a big plus.
• Project: LGD PARAMETER REBUILD (working on multiple releases, converting from SAS to Python + moving to GCP)
• Reason for request: New resource needed

Candidate Value Proposition

• We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
• We provide you with the tools and technology needed to create meaningful customer experiences.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.

  Typical Day in Role:

• Work with Program lead to manage requirements related activities and deliverables throughout the project life cycle (e.g. change requests, issues, risks, schedules, status reporting etc.).
• Work with the Project Owner and Project Manager to document the project vision and the project’s scope.
• Work with the Project Delivery Teams to identify, anticipate, assess, manage and resolve issues and risks related to requirements' activities and deliverables.
• Play a key role in understanding and evolving data-engineered solutions to enable the risk modeling capabilities of our RMA business partners
• Thoroughly understand and communicate stakeholder requirements and distribute relevant information, documentation and artifacts to project stakeholders.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, use cases, scenarios, business analysis and workflow analysis.
• Translate high-level business and user requirements into functional & IT specific requirements with appropriate level of detail suitable for use by those who must base their work & development on the requirements.
• Develop and execute function, end-to-end test cases to ensure requirements are met
• Responsible for data analysis, profiling, data mapping, data lineage activities to support business requirements, and data governance requirements.
• Proactively communicate and collaborate with external and internal customers to analyze information needs.
• Work collaboratively with Business and IT staff to develop and maintain thorough knowledge of product, system and process capabilities, ensuring precise communications between IT and stakeholders, technical compatibility and user satisfaction.
• Providing support to month-end and quarter-end risk model calculations and Capital/Regulatory reporting until transitioned to operations team.

Must Have Skills: 

• Relevant experience, with at least 5+ years’ recent experience as a BSA
• Recent hands-on experience writing and reading advanced SQL queries independently
• Experience data management and data analytics experience is required
• Banking experience and understanding of the industry is required
• SDLC knowledge is required

Nice-To-Have Skills:

• Retail product experience and associated risk models is an asset (PD,EAD, LGD models for Mortgage, Credit Card)
• Working knowledge of SAS, Informatica, DataStage, or Python are an asset
• Database Systems: Hive/Hadoop, DB2 is an asset

Soft Skills:   

• Strong business analysis and writing skills including the ability to select the most appropriate method of communication and to clearly and concisely prepare a variety of business communications, e.g.. Technical and Business Requirements, PowerPoint decks , User Guides, and project implementation / strategy documents.
• Well developed verbal communication skills, with the ability to communicate and articulate the underlying message effectively with different audiences, e.g. senior management in Information Technology Solutions, business stakeholders
• Detail oriented, methodical and has ability to translate business ideas into automated solutions.
• Effective leadership skills, with working knowledge of project management to assume end-to-end ownership of a project and responsibility for the related project deliverables.
• Critical thinker, investigating, analyzing, and resolving complex problems
• Ability to work effectively as a team member in cross-functional project teams.
• Passion for driving teams towards high performance and a deep pride in providing high quality results.
• Strong data analytic skillset for the purpose of data solutioning, testing/validation and gap analysis.

Best vs Average:

• The best candidates will have extensive BSA experience and would be great communicators (written and verbal). Retail Risk knowledge (as asset) will also help in finding the optimal fit for this role.

  Degrees or certifications:

• Bachelor's degree in a related field required.

  Candidate Review & Selection

• Structure and Format: MS Teams Interviews (video)
• First round: behavioral and technical interview with HM and team BA. Ability to communicate and translate technical requirements to the business will be assessed in interview (ability to write business requirements), 45-60 mins
• Second round: behavioral panel interview, 30 mins

  Additional Notes:

• Data management and data analytics experience is needed
• UI/UX experience is not required and will not be applicable to the job duties

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Analyst Term: 6 months contract with extension Location: Toronto – Hybrid (2-3 days a week) Job ID number: C1276   Brief Description of Duties: 

• Document and identify gaps in business processes through process mapping to illustrate current and future state.
• Acts as an individual contributor with general direction provided by a supervisor or manager.
• Project scope includes gap analysis and documentation of business requirements on small to medium projects and programs.

  Project Description:

• Discovery (Journey) also known as “Business Digital Onboarding”
• Journey focus: On-boarding business clients through digital self-serve and assisted-serve tools. We are developing the future of business client on-boarding and have demonstrated success in our two applications. Last year, we on-boarded over 90,000 clients in one such application, and are continually building new features to meaningfully grow these results.

  Essential Technology for the Role: 

• Jira/Confluence
• Agile software (e.g. MURAL)

Strong familiarity with these tools is a must   Must Have Skills: 

• Minimum Bachelor’s degree. Specialization in Business, Finance, Engineering, Science or Math is desirable
• 2 years’ experience
• Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline
• Ability to quickly learn organizational structure, business strategies and processes
• Knowledgeable on business process modeling, process mapping.
• Capable of writing clear and well-structured business requirements documents
• Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use
• Ability to resolve minor conflicts/issues using different tactics for prior to escalation
• Gather, analyze and validate business requirements
• Work with team members to understand the needs of the project
• Strong verbal and written communication skills
• Strong facilitation and presentation skills

  Nice to Have Skills: 

• Previous RBC experience
• Familiarity with digital products
• Business Analyst designation
• Experience in financial
• Experience in Information Technology

  Soft Skills:

• Ability to quickly learn organizational structure, business strategies and processes
• Problem-resolution mindset to resolve conflicts/issues prior to escalation
• Analytical thinker, detailed oriented
• Results oriented
• Organized with strong time management skills
• Ability to work independently
• Ability to work with ambiguity
• Team player, cooperative with good interpersonal skills

We are looking for a Cloud Engineer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Cloud Engineer Term: 6 months contract with extension Location: Toronto– Hybrid (once or twice a week) Job ID number: C1275   Must Haves:

• Extensive AWS Engineering experience
• Comes from an FI (Financial Institution)/Major bank background
• Previously worked for us/proven resource.
• AWS Glue
• Data manipulation (Redshift, Mongodb, etc)
• Ability to communicate with Infosec and Architects
• AWS CDK
• Security and Network
• ETL experience
• Cost analysis
• Data expert
• Deploy to environment as code

  Nice to Haves:

• Cloud certifications

We are looking for a Full Stack Java Developer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Full Stack Java Developer Term: 6 months contract with extension Location: Toronto– Hybrid (three days a week) Job ID number: C1274   Brief Description of Duties:   Responsibilities: Design, implement, and continuously expand data pipelines by performing extraction, transformation, and loading activities. Required to translate technical systems specifications into working, tested applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests. Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations. General Skills: Experience in programming and analysis; specialized software package support at the specified experience level Ability to collaborate with IT Professionals throughout the Software Development Life Cycle Experience in structured methodologies for the development, design, implementation and maintenance of applications Experience in design, code, test, debug and document applications Experience in the use of object and/or third generation language development tools Experience in one or more programming languages Experience in application design, latest design patters, deployment and troubleshooting Experience with relational and hierarchical database technologies Experience in the use of information retrieval packages using query languages Experience with one or more communications protocols Experience in structured methodologies for the design, development, implementation and maintenance of applications Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills A team player with a track record for meeting deadlines Full Stack Skills Proficient with both front end and back end development, including any associated areas such as database design/management and DevOps Knowledge and experience with design and implementation of the overall web architecture Experience with implementation of approved user interface, design and deployment of database Knowledge and experience ensuring the entire stack is designed and built for speed and scalability Knowledge and experience with the design and construction of REST API services Knowledge and experience integrating front-end UI with the constructed API Knowledge and experience in design and implementation of continuous integration and deployment Desirable Skills: Knowledge and experience with programming Internet-ready applications Knowledge and experience in rapid application development (RAD) methodologies Knowledge and understanding of Information Management principles, concepts, policies and practices Experience with middleware and gateways Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging Ability to provide post-implementation support and resolve any post-implementation technical issues Experience conducting design walkthrough sessions with project team Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Ability to provide user and system documentation as required   Skills Experience and Skill Set Requirements Programmer and Development Skills   

• Extensive knowledge of Core Java development (10+ years’ experience) with good understanding of concepts like collections, threading, exception handling, object-oriented programming
• Experience with customizing Java based commercial-off-the-shelf (COTS) products. Knowledge of Fleet Complete’s Fieldworker tool would be an asset
• Hands on experience in n-tier web-based application development using Oracle database
• Development experience using emerging technologies such as Web Services, web responsive frontend development, AODA compliant solutions
• Experience in using open-source software such as Spring, myBatis, Bootstrap, jQuery
• Experience using reporting tools such as Jasper
• Demonstrated experience directly supporting the SDLC (agile/iterative) and implementation of business-critical software applications and systems
• Hands on experience with Oracle SQL scripts and good understanding of RDMBS

  Analytical and Problem-Solving Skill   

• Analytical skills to assess the feasibility of a broad range of options, make recommendations and develop customized strategies to resolve unique problems
• Consultation, interpersonal and teamwork skills to discuss client requirements, lead discussions of system development options and technical process and to work effectively with colleagues and clients
• A team player with a track record for meeting deadlines

  Public Sector Experience 

• Experience with Public Sector application and information architecture, methodologies and GO–ITS standards would be an asset
• Familiar with Public Sector Threat Risk Assessment (TRA) and Privacy Impact Assessment (PIA) process

Must Haves:

• Extensive knowledge of Core Java development (10+ years’ experience) with good understanding of concepts like collections, threading, exception handling, object-oriented programming
• Experience with customizing Java based commercial-off-the-shelf (COTS) products.

  Nice to Haves:

• Knowledge of Fleet Complete’s Fieldworker tool would be an asset
• Hands on experience in n-tier web-based application development using Oracle database
• Development experience using emerging technologies such as Web Services, web responsive frontend development, AODA compliant solutions
• Experience in using open-source software such as Spring, myBatis, Bootstrap, jQuery

We are looking for a Report Developer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Report Developer Term: 12 months contract with extension Location: Markham - Hybrid (once or twice a week) Job ID number: C1273   Brief Description of Duties:   Reporting to Senior Manager, Data Strategy & Analytics, this a great opportunity for an individual with a passion for using data to drive insights, presenting key learnings and delivering transformational outcomes to our business. Looking for Industrial and Financial Systems (IFS) Specialist who will help to implement and deliver robust automation solutions across various mod Field Service Management, ERP and EAM modules.   You are an inquisitive and intellectually curious individual with advanced analytics experience, excellent communications skills, good business acumen and effective change leadership. With an agile-mindset, you are obsessed with data quality and pragmatic algorithms, have a passion for understanding and integrating business semantics into technology solutions and enjoy learning business and operations with a go-and-see mindset.   Responsibilities:

• The main function of this role will be to create reports inside of IFS and migrate reports and functionality from where they are (Click ERP) into IFS ERP
• Ability to understand the integrations between IFS Solutions and external systems for development and troubleshooting
• Good understanding of Cloud and IFS On-prem hosted web services
• Familiarity with the development and deployment of distributed web application (.NET, DCOM) architecture
• Working knowledge of ETL tools associated with Business Intelligence Application Deployment Activities
• Have an open mind and a knack to collaborate effectively across internal and external partners to further capitalize on data assets
• Apply design- and system-thinking concepts with an agile mindset to create and deploy incremental, viable data products by leveraging tools available in-house and in the open-source ecosystems
• Have a passion for understanding and integrating business semantics into technology solutions

  Must Haves:

• Developed reports in IFS
• SQL
• Power BI

  Soft skills

• Experience in problem solving and analytical skills to develop creative, unique, and pragmatic approaches and solutions to address complex problems
• Excellent oral and written communications skills

  Nice to Haves:

• Azure
• Azure SQL DB
• Azure data platform, e.g., ADLS, Synapse, ADF, Databricks etc., and Azure Web Services
• .NET

We are looking for a Procurement/Supply Chain Professional! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Procurement/Supply Chain Professional Term: 6 months contract with extension Location: Toronto - Remote Job ID number: C1272   Brief Description of Duties:  

• Establish strong and credible relationships across the Capital Markets business platform with the objective of understanding the business strategy and direction
• Develop strategic sourcing strategies and initiatives in tandem with the business for specific categories being sourced
• Build and continuously update a comprehensive and robust contract pipeline to proactively identify, manage, address and report on sourcing opportunities
• Be subject matter expert on RBC’s Enterprise Procurement & Third Party Risk policies and procedures in order to ensure 100% compliance
• Lead the end to end sourcing process
• Negotiate both complex and non-complex IT and Non IT agreements including Master Agreements, Transaction Schedules, Statement of Works, Amendments and other documents
• Develop and implement global efficiencies, standardized tools, technology, policies and procedures related to Procurement
• Drive, innovate and recommend opportunities to continuously improve and enhance the strategic value of Procurement to the organization.

  Must Have Skills:   

• Post-secondary education in Business Administration, Finance, Engineering or equivalent to a 4 year university program in relevant discipline or related Supply Chain or Procurement Designation
• Solid knowledge, understanding and experience in strategic sourcing with 5+ years of relevant technology experience in sourcing
• Seasoned negotiator who can understand and exploit points of leverage including leveraging contracts terms/conditions in order to optimize cost structures and minimize risk
• Great understanding of commercial and non-commercial provisions of third party documentation
• Strong financial modeling and analytical skills to identify and support negotiation strategies

  Nice to Have Skills:   

• Excellent communication skills and even better listening skills to champion the "voice of the internal customer"
• Relationship builder who can lead when required and participate and influence others if and when required
• Strong organizational skills, ability to work on multiple complex projects simultaneously.
• Experience working in a global financial institution and/or capital markets business  which includes understanding of common technology and suppliers that support a trading environment

We are looking for a Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Project Manager Term: 6 months contract with extension Location: Toronto or Ottawa - Remote Job ID number: C1271   Brief Description of Duties:   The project’s objective is to establish the CoE. Initial key deliverable is the planning and delivery of a launch event in the fall.   Services:

• Works with Project Sponsor, Business Owner, and project team to establish and deliver project management plans. Leads activities in the project lifecycle such as:
  • Planning and managing the work required to meet objectives and the associated budget, schedule and resourcing across teams and individuals.
  • Monitoring of status, risks, issues, and action items.
  • Liaising with functional authorities to secure the provision of required technical, business area and corporate support resources for the assigned project.
  • Closing the project, with outcome evaluation, lessons learned reviews, operation transition.
• Actively and effectively applies project management standards including project management methods, tools, and templates to develop, monitor and track operational plans, budgets, and work plans.
• Support the setup of a governance model.
• In compliance with the client’s corporate reporting requirements, provides documentation regarding project progress and change requirements at the specified monthly/quarterly frequency.  Reports on project progress and project deliverables versus plan and expectations and produces project artefacts to provide information on overall project health.  Ensures acceptance of project deliverables.
• Liaise internally with the Management Team across the organization as required.

We are looking for a Scrum Master/Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Scrum Master/Project Manager Term: 12 months contract with extension Location: Ottawa - Hybrid once a week Job ID number: C1270   Brief Description of Duties:   We are looking for a Scrum Master Service Provider to support us by creating the conditions for the team to frequently deliver high-user value / high-quality products, allow the team to self-organize, remove impediments, shield the team from outside distractions, and continuously promote and support the team’s use of Agile methods. The Scrum Master Service Provider is to focus on developing a new and innovative solution for aggregating and displaying company information will be a facilitator who supports team members in applying Agile practices, processes, and behaviors for executing effectively and with quality; raises the performance of delivery teams through impediment management, continuous improvement, and ceremony facilitation.   Primary Responsibilities:   

• Support continuous delivery of top priority work
• Adoption and consistent use of agile techniques, tools, and standard practices
• Create a positive working environment for teams to self-organize and raise performance
• Promoting and supporting the use of agile and project management
• Acting as a servant-leader for the Team by ensuring dependent stakeholders and team are interacting effectively
• Working with Product Owner to utilize techniques for effective Product Backlog management;
• Helping the Team understand the need for clear and concise Product Backlog items;
• Understanding product planning in an empirical environment
• Understanding and practicing agility
• Coaching the Development Team in self-organization and cross-functionality
• Helping the Development Team to create high-value products
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Removing impediments to the Development Team’s progress
• Facilitating problem solving meeting and other events as requested or needed

  Sepcific Project Requirements:   

• Minimum 1-3 years as a dedicated Scrum Master
• Minimum 1-3 years as a project manager
• Intermediate knowledge of the Agile principles

  Top Skills Required:

• Scrum Alliance or Disciplined Agile certification
• Knowledge of SDLC
• Project Management Professional (PMP) certification

  Other Skills Required:

• Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing
• Completed an undergraduate Degree in Computer Science, Engineering, Commerce or Business Administration
• Experience working in financial services, banking or insurance industries
• Experience in software development
• Experience/knowledge in Agile tools such as Jira or ADO

  Assets:

• Knowledge and experience with mainframe technologies and Concepts.
• Experience as a Release manager or Delivery manager

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Analyst Term: 6 months contract with extension Location: Toronto – Hybrid once once a week on Wednesdays Job ID number: C1269   Brief Description of Duties:  

• Business group: Global Technology Applications (GTA) - We are part of the Global Equities technology team, who’s responsible of designing, developing and maintain the in-house applications and tools for ETF and derivatives desks in global wholesale banking.
• Project: T+1 Settlement
• Reason for request: North American markets will transition to a T+1 settlement for certain securities. To meet these needs, systems need to reduce manual processes and increase straight-through processing.

  Candidate Value Proposition  

• The successful candidate will have the opportunity to provide business analysis for two applications name Perseus and/or Cerberus. Perseus, processes creation and redemption of exchange traded funds in multiple assets. Trade confirmation messages are delivered through different mediums. Trades in the form of equities and fixed income will be validated, enriched and sent to a real-time streaming platform named Cerberus.

  Typical Day in Role:  

• Works closely with end-users, developers, and team members to understand business requirements and document findings that drive the design and quality of the technical solutions.
• Performing data analysis to ensure data quality.
• Involved in the testing and supporting application software that is delivered.
• Makes recommendations towards user interface or software implementations.
• Assist in resolving complex problems to meet the technology needs of the ETF Trading Desk by applying your business and technological knowledge to perform analysis, reconciliations, defining user requirements, design, and implementation of system enhancements/solutions.
• Test, validate, and deploy solutions to the production environment using a full SDLC cycle.
• Create artifacts required for deployments.
• Working with the Data Platform team and connecting with other groups from the Data Governance
• Build relationships and work with key stakeholders to deliver value-added solutions quickly.
• Produce conceptual interface designs through iterative wireframes, mock-ups, user flows, and conceptual diagrams and provide detailed specifications to the development team.
• Ability to multi-task, meet deadlines, perform under pressure, and change priorities as needed.

  Must Have Skills:  

• 10+ years of experience as a Business Systems Analyst in a challenging and fast-paced environment
• Recent professional experience analyzing SQL database.
• Recent and relevant experience working with equities and fixed income (capital markets)
• Agile and Waterfall methodologies

  Nice-To-Have Skills:  

• Experience with creation and redemption of ETFs
• Kibana or Elastic Search
• Ability to write Python scripts.

  Soft Skills:  

• The candidate must also possess good analytical, problem solving and communication skills, and be able to interact efficiently with other team members and the user community. The candidate should also be a quick learner, self-motivated and results oriented, and able to work independently.