Salesforce Project Manager

HRBrain

CONTRACT
Canada
Posted 6 months ago

We are looking for a Salesforce Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!

 

Type of Employment: Contract
Title: Salesforce Project Manager
Term: 6 months contract with extension
Location: Guelph or Toronto – Hybrid (3 days a week)
Job ID number: C1277

 

Brief Description of Duties: 

 

 

Responsibilities:

  • End-to-end implementation Salesforce Public Sector Foundation Solutions (preferably License and Permit Management) public-facing solution for the Ministry to support ESA authorizations service delivery modernization
  • Responsible for coaching and implementing Agile methodology (Scrum) and project management phases for the development and implementation of the solution into Production
  • Manage a cross-functional team comprising Consultants, Ministry SME’s and lead Project Manager

Skills

Experience and Skill Set Requirements

General Skills:

  • Leads organizational development, strategy development, business planning, and Ministry funding requests.
  • Ability to gather and develop requirements in order to create and maintain a detailed project schedule and/or integrated plan.
  • Ability to monitor and forecast project costs and provide reporting and input to ensure targets are met
  • Experience developing and managing project schedules, deliverables, and scope
  • Ability to promote I&IT project management best practices and adherence to standard methodologies
  • Demonstrated experience directing project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards
  • Extensive experience coordinating and monitoring project processes, and developing/communicating guidelines and procedures
  • Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas

 

Must Have

  • Please submit profile summary based on the project requirements on the top of resume
  • Project management experience and hold a PMP certification
  • Experience in managing / implementing Salesforce Cloud solutions for Salesforce Public Sector Foundation Solutions (preferably License and Permit Management)
  • Demonstrated experience delivering projects in Salesforce Experience Cloud/Service Cloud/Public Sector Foundation
  • Experience providing senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of technologies desired for large scale projects
  • Experience developing Agile Metrics and managing project schedules, deliverables, and scope
  • Experience with DevOps, Microsoft tools including Visio and Project and Miro boards
  • ITIL certification
  • Experience and knowledge of the Ontario Digital Service Standard, Ontario Service Design Playbook and the Digital First Assessment product delivery approach (Pre-Discovery, Discovery, Alpha, Beta, Live)
  • Knowledge and understanding of digital product development, implementation and management
  • Experience in Agile, SCRUM. Lean and DevOps methodologies

Knowledge Transfer Requirements:

  • Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
  • All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
  • Dedicated knowledge transfer sessions will be scheduled during the close-out phase of the project to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions.

Evaluation Criteria

Criteria 1: Project/ Product Management

Criteria Points: 40 (weighted score)

  • 10+ years of project management experience and hold a PMP certification
  • 3+ years of experience in managing / implementing Salesforce Public Sector Foundation Solutions (preferably License and Permit Management
  • Experience delivering solutions using Salesforce Experience Cloud/Service Cloud/Public Sector Foundation, Licensing/ Permits, Inspections and Grants Mgmt. Integrations & Data Migrations, etc.
  • Demonstrated experience providing senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of Salesforce technologies desired (Salesforce) for large scale projects
  • Demonstrated experience with identification to risk events and issues before they occur so that proper mitigating strategies can be developed.
  • Ability to articulate and prioritize issues and risks at program management and senior executive level and recommend mitigation strategies for decision makers
  • Ability to create and maintain a product road map and product backlogs
  • Demonstrated experience gathering and developing requirements in order to create and maintain a detailed product schedule, backlog and/or integrated plan
  • Demonstrated experience with product program, and/or portfolio reporting to multi-stakeholders at senior executive levels

 

Criteria 2: Relationship Management and Communication

Criteria Points: 30 (weighted score)

  • Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client products are progressing according to schedule or product road map
  • Demonstrated experience in team building, consensus building and relationship management skills
  • Demonstrated experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of products – Discovery, Alpha, Beta, Live or similar delivery methodologies
  • Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for production
  • Demonstrated experience in documenting project status reports, project tracking for resources, finances, progress, issues and risks

 

Criteria 3: Technical Skills

Criteria 3 Points: 25 (weighted score)

  • Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
  •  Demonstrated experience delivering solutions using Agile practices and tailoring approaches to maximize adoption of Agile principles while working within organizational constraints.
  • Demonstrated experience leading Agile teams through continuous improvement processes including but not limited to Sprint Retrospectives, etc.
  • Demonstrated experience applying various project and product delivery methodologies such as:
    • Agile/Scrum
    • Waterfall
    • Iterative Agile
    • Product management
  • Experience in providing strategic guidance and advice in meeting current business requirements while establishing a solution design that can be readily extended as additional functionality is onboarded in future project(s)
  • Demonstrated knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Microsoft Teams
  • Knowledge of Backlog Management tools such as JIRA and Azure DevOps,
  • Knowledge and understanding of digital product development, implementation and management

 

Criteria 4: Public Sector Experience

Criteria 4 Points: 5 (weighted score)

  • Previous experience working in Government or Public Sector organizations.

Job Features

Job CategorySalesforce Project Manager

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