Business Analyst


Posted 8 months ago

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: Business Analyst
Term: 6 months contract with extension
Location: Toronto – Hybrid (2-3 days a week)
Job ID number: C1276


Brief Description of Duties: 

  • Document and identify gaps in business processes through process mapping to illustrate current and future state.
  • Acts as an individual contributor with general direction provided by a supervisor or manager.
  • Project scope includes gap analysis and documentation of business requirements on small to medium projects and programs.


Project Description:

  • Discovery (Journey) also known as “Business Digital Onboarding”
  • Journey focus: On-boarding business clients through digital self-serve and assisted-serve tools. We are developing the future of business client on-boarding and have demonstrated success in our two applications. Last year, we on-boarded over 90,000 clients in one such application, and are continually building new features to meaningfully grow these results.


Essential Technology for the Role: 

  • Jira/Confluence
  • Agile software (e.g. MURAL)

Strong familiarity with these tools is a must


Must Have Skills: 

  • Minimum Bachelor’s degree. Specialization in Business, Finance, Engineering, Science or Math is desirable
  • 2 years’ experience
  • Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline
  • Ability to quickly learn organizational structure, business strategies and processes
  • Knowledgeable on business process modeling, process mapping.
  • Capable of writing clear and well-structured business requirements documents
  • Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use
  • Ability to resolve minor conflicts/issues using different tactics for prior to escalation
  • Gather, analyze and validate business requirements
  • Work with team members to understand the needs of the project
  • Strong verbal and written communication skills
  • Strong facilitation and presentation skills


Nice to Have Skills: 

  • Previous RBC experience
  • Familiarity with digital products
  • Business Analyst designation
  • Experience in financial
  • Experience in Information Technology


Soft Skills:

  • Ability to quickly learn organizational structure, business strategies and processes
  • Problem-resolution mindset to resolve conflicts/issues prior to escalation
  • Analytical thinker, detailed oriented
  • Results oriented
  • Organized with strong time management skills
  • Ability to work independently
  • Ability to work with ambiguity
  • Team player, cooperative with good interpersonal skills

Job Features

Job CategoryBusiness Analyst

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