Archives: Jobs

We are looking for a Senior Software Engineer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Senior Software Engineer Term: 6-month to start Location: Remote but must be in Canada Job ID number: C1054   Brief description of duties:   The Canadian IT – Platform and Engineering team is looking for a Senior Software Engineer with at least 5 years of Java application analysis and development experience. The successful candidate will have strong technical and problem-solving skills and will show initiative, be accountable for results.   What will you do?

• Lead and participate in the design, development, deployment of Java REST web service APIs and microservices using Docker and Kubernetes.
• Ensure service designs follow approved architecture
• Learn and incorporate emerging API technologies into our APIs
• Build event driven services using Kafka
• Use and enhance our Dev Ops tools and processes for CD/CI, these tools include Jenkins, Artifactory, BitBucket, Gradle, Continuous Delivery Director, Ansible
• Mentor and support colleagues in their capabilities
• Identify defects in services, debug and provide effective solutions to resolve the defects

The API Platform:

• Our APIs are
  • REST services built from Open API/Swagger specs
  • written in Java Spring Boot,
  • Deployed to a Kubernetes environment (on prem/AWS) using Docker containers
  • secured with oauth2 using Okta
• Build new microservices/domain services that populate and access database technology like MongoDB and Postgres
• Build event driven processes/microservices that consume topics from Kafka

  MUST haves:  

• Post secondary Computer Science diploma or degree
• More than 5 years of development skills and progressive information technology experience with full application development life cycle and systems integration experience
• Strong working experience with Java APIs, REST, SOAP, Spring, JSON, Open API, Swagger, web services and web hosting technologies
• 1+ years experience using DevOps tools (Jenkins, Artifactory, BitBucket, Maven, CDD/Ansible)
• Customer obsession – customers are at the center of all we do
• Strong analytical and problem-solving skills with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely manner
• Experience with managing and coordinating team activities in a multi-site environment
• Strong organizational and planning skill
• Excellent verbal and written communications skills

  Nice to haves:  

• Experience with Kafka Kubernetes, Okta, AWS, MongoDB
• Experience with Group Retirement products and business domains
• Working knowledge of Business Rule Management Systems such as IBM’s ODM
• Experience with WebSphere, DB2, Java UI: Swing, Spring MVC, SonarQube for static code analysis
• Exposure to Enterprise Service Bus (ESB) integration architectures and technologies

  Additional Requirements:

• Periodic weekend / after-hours work may be required to support project implementations and system upgrades
• Occasional travel between SLF locations may be required depending on work assignments

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Full-time to hire Title: Business Analyst Term: 6-month - 40 hours Location: New Jersy Job ID number: C1053   Brief description of duties:  

• Review and analyze new business, rule changes or system changes that impact reporting processes and perform associated testing / checkouts
• Coordinate the remediation of reporting anomalies (raise JIRAs, document requirements, and perform checkout etc.)
• Develop UAT strategy, document test cases and execute testing of applicable regulatory, business or control changes
• Acts as an effective layer of escalation for junior or less experienced staff on complex issues
• Drive process improvement or re-engineering by identifying and implementing automation opportunities
• Lead the development and implementation of controls to ensure the timeliness, accuracy, and completeness of reporting
• Document, revise and maintain procedures as required; ensure team is trained on all procedures
• Produce presentations for a range of stakeholders highlighting achievements, regulatory reporting metrics, regulatory risks and change management initiatives
• Serve as a liaison for Regulatory Services on assigned projects; ensure Regulatory Services is informed of program developments and potential impacts to existing processes and reporting logic
• Lead the development of performance management metrics for the group across daily, weekly, or monthly regulatory reports including Electronic Blue Sheets, Qualified Financial Contracts (QFC), Listed and OTC Large Option Position Reporting (LOPR), Consolidated Audit Trail (CAT), TRACE, MSRB and others as assigned

  MUST haves:  

• Bachelor’s Degree or Equivalent Required, preferably in Engineering or Business or a related subject
• Big 4 Consulting / Advisory experience; At least 4 years preferred
• Strong understanding of financial products (Equities, Listed Derivatives, Fixed Income, and/or OTC Derivatives) and US regulatory reporting requirements
• Understanding of complex options trading to include options allocations
• Strong understanding of the trade life cycle (Orders, Executions, Allocations) required
• Understanding of Middle Office Trade Processing
• Strong proficiency in MS Word, Excel, PowerPoint, Outlook, Visio
• Understanding of trade/transaction data warehousing and reference data sourcing
• Requires excellent interpersonal and communication skills
• Ability to build strong working relationships with people at all organizational levels
• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task, while maintaining high standards in a deadline driven environment
• High attention to detail
• Ability to solve problems quickly and efficiently
• Demonstrated dependability and sense of urgency about getting results
• Must have excellent judgment, professionalism, and integrity
• Team player with a positive attitude

  Nice to haves:  

• Proficiency with Broadridge and Fidessa is preferred
• Technical mindset with basic understanding of SQL and VBA a plus

We are looking for a Data Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Data Analyst Term: 6-12 month Location: Toronto - 2 days onsite Job ID number: C1052   Brief description of duties:  

1. Risk – RDARR – risk reporting – various regulations, governance, maintain a high standard of data – retail credit risk, mortgage data and credit card data. Concentrated in south America

• Large data sets
• Data Analyst – retail finance – other banks – buss or commerce background – focus on accounting or finance – take data from source systems – rolled up on a monthly bases.

2.  IFRS 9 – calculates provisions for credit loss – modeling teams – political unrest.

3. Small business – falls between retail and commercial banking – core data repository and provisions for credit loss

    MUST haves:  

• SSIS,
• Informatica
• DataStage,
• Python,
• Talend
• ETL
• Cloud

  Nice to haves:  

• Credit Risk, Commercial banking, IFRS 9, Retail Banking

We are looking for a Business Analyst - Enterprise Data Service! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Analyst - Enterprise Data Service Term: 6 - 12 month contract Location: Toronto - Hybrid 2 days on site Job ID number: C1052   Brief description of duties:  

1. Risk – RDARR – risk reporting – various regulations, governance, maintain a high standard of data – retail credit risk, mortgage data and credit card data. Concentrated in south America

• Large data sets
• Data Analyst – retail finance – other banks – buss or commerce background – focus on accounting or finance – take data from source systems – rolled up on a monthly bases.

2. IFRS 9 – calculates provisions for credit loss – modeling teams.
3. Small business – falls between retail and commercial banking – core data repository and provisions for credit loss

  MUST haves:  

• SQL Skills
• One or mix of the following
• Credit Risk
• Retail Banking
• Credit Cards
• RDARR
• IFRS 9
• Commercial Banking

 

We are looking for a Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Project Manager Term: 12-month Location: Ontario Job ID number: C1051   Brief description of duties:   The successful candidate will support and assist in establishing proper delivery plans for strategic projects, reaching set targets and overall maintenance of the strategic programs budget.  The job is considered a hybrid role consisting of a mixture of office work, field visits and off premise meetings with municipalities/consultants and other departments. The job requires employees that are flexible in hours of operation and are willing to put the time into the job to provide our customers with top quality service.   Key Responsibilities:

• Support and assist in establishing proper delivery plans for strategic projects
• Promote collaboration, participation and address conflicts
• Assist team in project/program targets and overall budget of strategic program
• Provide service for customer affecting orders by accessing various systems
• Assist various teams in delivery by removing impediments within ones control
• Consolidate, maintain and monitor project progress/plans/schedules, prepare a status review for various meetings
• Lead project delivery calls with vendors and pursue continuous improvement of our processes
• Assess project risks and issues and provide solutions where applicable
• Monitor and manage network facilities using various computer-based programs e.g. Network X, SAP & HSA

  MUST haves:   Top 3 Skills:

1. Background knowledge / working experience with telecommunications
2. Excellent team management and leadership
3. Self directed and organized individual

 

• Project Management Professional (PMP) designation
• Ability to make quick independent and effective decisions
• Proven desire and success in continuous improvements; never accepting the status quo
• Experience managing multiple projects simultaneously, and work effectively with diverse teams both internal and external
• Communication – excellent verbal and written communication skills and aptitude for articulating complex concepts to different audiences, with clarity and persuasiveness
• Strong customer orientation
• Proven project management, organizational and multi-tasking skills
• Critical thinking skills with a demonstrated judgement to know relevant questions to ask and assemble the right individuals to provide responsive solutions
• Intermediate to advanced knowledge of MS Office software: Word, Excel, PowerPoint

  Nice to haves:  

• Knowledge and working experience within Access Network
• Minimum 1 year working experience within Access network
• Minimum 3 years’ experience in Project Management
• Excellent working experience in using tools such as, HSA reporting, SAP, eSpace, Webex, Geospatial tool, etc.
• Experience in people leadership role

 

We are looking for a Front-End Developer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Front-End Developer Term: 6 to 12-month Location: Remote and Hybrid is an option Job ID number: C1050   Brief description of duties:   The contractor will be assisting with Quote and Buy website as well as online services for P&C Insurance customers. Migrating to newer versions of Angular. Current environment is a mix of different languages (Angular JS, Angular, React, Jquery, typescript… etc)   MUST haves:  

• Angular Front End – needs to be strong
• Node.JS
• Some react would be nice but not necessary
• Typescript
• Bootstrap
• Must have strong Javascript
• Strong JQuery – Must have
• .Net Back End
• .Net Core
• API
• Strong Communication Skills
• Able to problem self
• Independent worker
• Able to Collaborate with team members

  Nice to haves:  

• Azure
• DevOps

 

We are looking for a Fullstack Web Developer! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Fullstack Web Developer Term: 10-month - 35 hours. 7 hours per day Location: Toronto, Montreal, St John's newfoundland - Hybrid, 1-2 times per week Job ID number: C1049   Brief description of duties:  

• Develop system specifications, code, modify, test and debug computer programs under general supervision, in accordance with established planning and deadlines'.
• Develop/support web applications in Angular and Java services in Agile mode
• Master the technical and business features of the system to be able to explain them to other colleagues, while interacting effectively with users.
• Translate requirements into technical specifications / software components.
• Ensure the design and modeling of programmatic solutions for complex problems achieving documented functional and non-functional requirements.
• Review design as part of deliverables (Code and Design Quality).
• Support and guide the project team in development activities to ensure the quality of the code delivered while meeting project deadlines.
• Write unit and integration tests for each function in which development is required.
• Participate in the implementation of regression testing strategies to improve the stability of the application components.
• Support in the development of major systems using new Web and application technologies
• Improve and/or develop functionalities to meet the needs of users by designing solutions, solving problems, producing estimates of the work to be done and by programming, testing, debugging and documenting the work
• Brainstorm technical solutions with other team members, making prototypes, as needed
• Need to interact on a regular basis with colleagues across the country

  MUST haves:   What you bring to the table:

• Undergraduate degree in Computer Science or any combination of equivalent education and experience
• 8 years of software development experience
• Ability to analyze and synthesize data
• Initiative and ability to work under pressure
• Can work in a team and detail oriented

  The client's stack:

• Architecture: Micro-services – Micro-frontends
• Web: Angular – Java – Spring Boot – Spring Cloud – MongoDB
• Tools: GitHub – JIRA – Confluence – Teams – IntelliJ – Postman – Maven
• CI/CD: Jenkins – Veracode – SonarQube – Prisma Cloud – Argo CD
• Hosting: Docker - Kubernetes – OCP
• Knowledge of HTML, CSS, Javascript and Typescript is a must
• Excellent coding skills in Java, Spring, Springboot (required)
• Excellent knowledge of Angular framework (required)
• Knowledge of GIT (required)
• Knowledge of CI/CD tools (Openshift, GitHub Actions

  Nice to haves:  

• Languages spoken and written: English.
• Ideal years of experience 8+

We are looking for a Lead API and End point Security! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Lead API and End point Security Term: 6-month contract Location: Hybrid role and can be based anywhere in Canada, Days in office TBD Job ID number: C1048   Brief description of duties:   This Position Description is intended to describe the general nature and level of the work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties and skills required for this job classification. The Senior Security Analyst role sits in the first line of defense, is responsible for Global cybersecurity services (GCS). The individual will collaborate and liaise with cross-functional teams and senior leadership to develop and drive security strategy, best practices, policies, controls, processes and procedures across the organization. The role reports to Director, Host and Service Security. Job Profile Description This position is for a senior level cybersecurity professional to lead API Security initiatives and programs within our Global Cybersecurity Services (GCS) Team. Yo will be reporting to Director API and Host Security. You will develop and execute Cybersecurity practice of IT infrastructure including APIs in Cloud and On-prem Data Centers, security services for Endpoints. If you have experience in developing and executing Cyber Security strategies, policies, standards, and controls, we would like to talk to you!

• 5+ yrs experience - Responsible for monitoring, analyzing, improving and troubleshooting security systems.
• Perform risk assessments on security systems, analyze results and provide recommendations for enhancement/improvement.
• Monitor and maintain firewall rules and policies.
• Develop, implement and maintain disaster recovery and operations continuity plans.
• Perform forensic analysis on security incidents.
• Monitor internal security tools and provide reporting as necessary.
• Manage virus protection software for prevention, detection and elimination. Must possess a solid understanding of intrusion detection systems, firewalls, vulnerability scanners, encryption technologies and antivirus software.
• 3-5 years of prior experience in information security required.

    MUST haves:  

• Extensive Experience with Application and API Security, OWASP top 10.
• Deep understanding of Security Frameworks (NIST, ISO, COSO, COBIT, CMMI) and expertise in implementation.
• Expertise in defining, designing, implementing and measurement of security policies, processes, standards, controls.
• Experience with secure software development SecDevOps.
• Experience securing REST, SOAP, TLS based APIs and micro services.
• Experience with API Gateways, APIGEE, Microsoft APIM.
• Experience with End point security services for Software and Hardware.
• Design and develop security measures to ensure Cybersecurity is fully integrated.
• Validate current and future-state models to assess impact across all technology systems.
• Assess and enhance current processes adding value and efficiencies.
• Provide direct support to audit and ad-hoc consulting engagements.

  Nice to haves:  

•  At least Five (5) years of experience cybersecurity.
• Strong verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes across all levels in the organization
• A capacity for constant learning from both success and failure, remaining open to change and continuous improvement
• A deep appreciation for and understanding of the benefits of having a diverse team
• Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion
• Provide and exhibit an expert understanding of specific technical concepts and solutions.
• Research and investigate independently new issues and innovations to maintain currency of technical expertise.
• Intermediate experience with Security scanning tools for Infrastructure, Applications.
• Previous data analytics and reporting experience using PowerBI or similar tools.
• Collaborate with key vendors, partners and other cross-functional teams.
• Excellent organizational and problem-solving abilities that enable you to manage through creative abrasio

We are looking for a Junior Service Desk Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Fulltime and Part-time Title: Junior Service Desk Analyst Term: Full-time hours 37.5 and Part-time hours 20 hrs/ week Location: Toronto, Winnipeg and London Job ID number: C1047   Brief description of duties:  

• Responding to contacts from Service Desk customers and support teams
• Performing classification, initial support, investigation, and diagnosis of incidents
• Resolving incidents or assign to appropriate second level teams
• Contributing technical content and departmental procedures to the Service Desk knowledge base
• Participating in process improvement opportunities
• Maintaining timely awareness of current initiatives, rollouts, and changes to the technical environment
• Working a variety of shifts in a 24/7 environment.

  MUST haves:  

• Bilingual (French/English) preferred
• Experience: Minimum 1-2 years of experience in a diverse technology and customer service-focused role
• Education: completion of a post-secondary degree or equivalent (e.g. non-specialized bachelor degree or business-related community college diploma)
• Good understanding and working knowledge of network protocols
• Solid knowledge and demonstrated experience using desktop products and operating systems
• Excellent communication and customer service skills
• Good problem solving skills
• Adaptive to change and able to manage stress
• Team Player

We are looking for an IT System Admin! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: IT System Admin Term: Ful-Time - 37.5 hours Location: Toronto/Hamilton - Hybrid Job ID number: C1046   Brief description of duties:   The Systems Administrator is responsible for the overall health, administration and implementation of infrastructure related items including; LAN/WAN networks, voice, branch, wireless, and security networks.   MUST haves:  

• 2-5 years of experience as with virtual environments, WIFI, Load Balancers, IDS and other network infrastructure and monitoring
• Knowledge of BGP, network routing, switching, fabric zoning and VLANs in an enterprise environment
• Extensive experience with Microsoft System Center Configuration Manager and Operations Manager or similar technology
• Experience managing enterprise level backup technology
• Working experience with network security products, protocols, and technologies including Firewalls, VPN, Network Access Control, IDP/IDS, and Secured File Transfer in an enterprise environment
• Experience working with Tier 1 telecom partners
• Excellent communication
• VMWare enterprise level experience including ESXi vCenter management

   

We are looking for an IT Security Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: IT Security Analyst Term: Full-time - 37.5 Location: Toronto/Hamilton - Hybrid Job ID number: C1045   Brief description of duties:   The IT Security Analyst performs the day-to-day operations of the current security solutions as well as identification, investigation and resolution of security breaches detected by those solutions.   MUST haves:  

• Strong understanding of Windows and Linux operating systems
• Experience with SEIM, Firewalls & data classification is required
• Sound experience with endpoint detection and response (EDR), CASB, IDPS and other security related concepts is required
• Demonstrated knowledge of security frameworks or standards such as CIS Top 20, NIST and ISO 27001
• Knowledge of VMware vSphere, vCenter and ESXI considered an asset
• Working technical knowledge of system vulnerability scanning and remediation
• Strong understanding of IP, TCP/IP, and other network administration protocols
• Familiarity with core banking system related security, Temenos knowledge considered an asset
• Excellent communication

  Nice to haves:  

• Experience with Varonis DatAdvantage and DatAlert considered an asset

We are looking for a Business Systems Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Systems Analyst Term: 6-month - 37.5 hours Location: Toronto - Hybrid Job ID number: C1044   Brief description of duties: Project: Regulatory reporting – BA/BSA required to assist in establishing data governance deliverables for Finance regulatory reporting. Individual will work with business and IT to establish critical data elements, data lineage, business analysis etc. Typical Day in Role:

• Reports to the Director - Regulatory Risk Governance and is responsible for supporting the execution of the Global Finance day-to-day data management Partners with technology and the Enterprise Data Office for the delivery of any tools required for data governance and attestation operations.
• Works with IT partners and source providers to identify data attributes and identification of critical data elements.
• Able to pull data through SQL or other applications and have a good knowledge of business analysis.
• Works in conjunction with data consumers and Domain stakeholders to establish data quality rules, standards and thresholds, to ensure appropriate data quality monitoring practices are in place.
• Establish data quality rules for identified CDEs and work with the data office in establishing data quality monitoring. Involves rules, testing etc.
• Document source to target mappings and technical metadata for CDEs. Ensure documentations is uploaded to Collibra. Obtain sign-off from assets owners.
• Establish SLAs and document IT data controls for all sources and targeted assets.
• Responsible for establishing and maintaining strong data management by ensuring finance groups adhere to the data risk policy and data standards.
• Developing and maintaining standards as required relating to data quality, issue management and change management for Global Finance data that align with bank policies.
• Lead the identification and root-cause analysis of data quality and attestation issues arising through the data and attestation process chain, from source system to final reporting.
• Prioritizing data and attestation issues and collaborating with business and technology stakeholders to address and remediate issues in a timely manner based on priority and severity.
• Tracks and reports on data and attestation governance work to milestones and progress.

MUST haves:  

• 7+ years’ experience as a Business Analyst or BSA
• 7+ years’ experience as a manager, leading teams and projects
• 5+ years’ experience with identification of CDEs, data lineage (source to target mappings), data quality and issue management
• 5+ years of proven knowledge on data risk policy and data standards

 

We are looking for a QA Lead! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: QA Lead Term: 6-month - 40 hours Location: Toronto – Hybrid on-site 2 days a week Job ID number: C1043   Brief description of duties:   The candidate will be required to put together test plans and execute based off of requirements. They must be technical (able to wear a development hat) and build automation into testing. They have no tools at the moment – need someone to provide guidance for best practices, which tools to use and how to stitch together the automation.

• Seeding data, executing tests, storing results
• Automation for regression testing, test suites, unit testing
• Will need to test against the ETL process and data warehouse for reporting.
• They need to have some knowledge/experience of Microsoft and Azure products in order to stitch together automation with tools like ADF (Azure Data Factory).
• Some experience supporting development

  MUST haves:  

• 8+ years as QA Lead
• Experience with Microsoft and Azure products (like Azure Data Factory, Azure Data Bricks, Azure Synapse)
• Experience in supporting development
• Able to provide guidance for best QA practices

  Nice to haves:  

• Experience with investment-related applications (Eagle, Bloomberg, MSCI BarraOne, Mpower, Murex, Sophis, Charles River)

We are looking for a Senior Solution Architect! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Senior Solution Architect Term: 6-month - 40 hours Location: Toronto – Hybrid on-site 2 days a week Job ID number: C1042   Brief description of duties:   As the Sr. Solution Architect, you will lead the solution design, build, and system Implementation from ideation to production release with strategic end-to-end Architecture across Business, Technology & Data. You will seek out and deliver innovative solutions on cloud-based infrastructure and implement application build, systems, and data integration to produce a high-performance and scalable product. You will play a key role in building the end-to-end solution design, marrying best-in-class data & technology architecture to serve the business needs with a robust target state for all future large programs.  You will drive solutions that complement the IT vision and strategies and actively advocate technologies that best support in meeting its current and future business needs.

• Lead the project in an architecture and solution design capacity from vendor RFPs to end-to-end implementation.
• Provide strong communication across the business and technical community to detail the technical architectural direction.
• Utilizes a strategic approach to resolve business problems, identifying ways to maximize productivity, improve quality, create efficiency and reduce costs.
• As a technical SME, assess vendor technology fit to meet business function and non-functional requirements, system integration, and data integration.
• Recommend and facilitate technical POC based on business requirements to assess and provide early identification of technology risks, application performance, and gaps for integration into eco-system.
• Implement integration with external/internal investment systems leveraging modern cloud technologies and tools on an event-driven architecture.
• Provide solution design for systems implementation, API integration, and data integration, detailing technical specifications.
• Guide technical development and advise on best practices for SDLC, release & change management.
• Optimize the technology infrastructure for efficiency and scalability, including performance tuning services and code.
• Be a strong change agent, balancing future vision with collaborative style to achieve optimal results.
• Help create DevOps practices for continuous integration and delivery, with testing and deployment automation.
• Assist with the oversight of the implementation of various initiatives, owning the quality and effectiveness of the solution.
• Assist with evaluating technology trends and assess for fit based on cost/benefit analyses.

  MUST haves:  

• 10+ years of experience in architecture/change teams, with expert knowledge, experience, and understanding of architecture, design, integration, and optimization with large systems.
• Azure Cloud development experience, leveraging SaaS approach.
• Experience with building Web API in object-oriented language
• Previous implementation of investment applications (PREFERRED: Eagle, InvesTran, eFront, SimCorp)
• Experience with system integration, building reports, data warehouse, and APIs for investment data
• Perfect communication – written and verbal

   

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!   Type of Employment: Contract Title: Business Analyst Term: 12-month - 35 hours Location: Saint-Hyacinthe, QC, Quebec City, QC Preferred. While they prefer a hybrid model, we can stipulate if people are good and only want to work remote. Job ID number: C1041   Brief description of duties:   Stimulating challenge as part of the Contact Billing program which aims to deploy a new collection system across all the client's companies/provinces. The role of the IT business analyst is to understand business needs and issues to identify the best options for configuring the Guidewire Billing Center software package, integrating with our APIs and/or adapting to new features. The IT business analyst works in collaboration with the development team and businesspeople in an Agile work environment. This position is based in Saint-Hyacinthe or Quebec (5 days/week, base 35 hours/week) in the Software Engineering team. Hybrid work environment (mainly telecommuting, presence in the office according to the needs of the team).   Responsibilities:

• In collaboration with business stakeholders, understanding and reviewing the business requirements to ensure that everything is complete before the functional analysis.
• Facilitate the selection and analysis of the best technology options/solutions considering mandate objectives, budget commitments and delivery deadlines.
• Develop detailed requirements by considering business needs, the operation of the Guidewire software package, the existence of features already in place and other constraints or desired positioning in the medium to long term.
• Collaborate with the different groups within IT, identify the best solutions to improve existing processes and act as an intermediary between IT, users, and managers at different hierarchical levels.
• Support business stakeholders with the testing strategy
• Write reference documents, review existing documentation (requirements, business rules, test plans).
• Help users assess and plan the workload associated with projects.

  MUST haves:  

• Skills for time and priority management
• Team spirit
• Good communication skills (oral and written)
• Analytical mind
• Ability to adapt to changes
• Customer orientation
• Initiative
• Leadership

  Nice to haves:  

• Have already made requirements in a software configuration context
• Practical knowledge in Agile mode
• Bilingualism: English, French (Highly preferred but not necessarily as must have. It’s an asset).
• Knowledge of GuideWire Billing Center is an asset as well as knowledge of an accounts receivable application.