Job Archives
We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Business Analyst
Term: 12 months contract with extension
Location: Toronto – Hybrid once or twice a week on-site
Job ID number: C1265
Brief Description of Duties:
You will be responsible for business analysis activities on medium to large size projects. The role demonstrates advanced knowledge and ability, applying the competency in new or complex situations and guides other professionals. The role is responsible for execution of all aspects of requirements delivery- planning, elicitation, analysis and documentation, management, and support - for changes to Business Areas and Technology.
Common Agile BA activities:
- Product Backlog Management: Identify, document, and refine user stories to increase the degree of detail relating to acceptance criteria, assumptions, constraints, dependencies. Identify Business Rules and Data Elements associated with the user stories.
- Document test scenarios for user stories where necessary.
- Lead and facilitate collaborative refinement sessions with your squad (tech, product and design team) to gather feedback and ensure common understanding of requirements
- Understanding of Current State: Understand current state from a business perspective and to a lesser degree, from a technical perspective. Operational impacts will be understood in coordination with the Product Owner and Journey Operations Lead.
- Assist Product Owner in decomposing Epics into User Stories
- Build and maintain a repository of reusable requirements documentation in Confluence to support future initiatives, following the enterprise standards
- Assist Product Owner’s in managing risks, assumptions and constraints for requirements, and communicate to appropriate parties
- Provide guidance and support to build the capabilities of the junior BAs and participate in the BA Chapters, encouraging knowledge sharing and learning across the entire BA practice
- Sprint admin: Digital maintenance of sprint activities and user stories in JIRA
- 8+ years of experience as a BA/BSA
- 3+ experience on an Agile project
- Proven ability to gather Business requirements and Systems requirements independently
- Experience in Online banking / Mobile banking
- Strong knowledge of Requirements methodology (planning, elicitation, documentation) - both within Agile and Waterfall project frameworks
- Excellent attention to detail, analytical thinking, and gap analysis
- Demonstrated experience with user stories, business and system specifications, business context diagrams and business process maps
- Experience working on large projects over $2 million
- Excellent communication skills required; will be working with business stakeholders and IT stakeholders; Experience facilitating a large roomful of stakeholders (15–20 or more).
- Excellent collaboration skills, and highly adaptable
- Bachelor’s Degree in related discipline
- Systems analysis, API management, UI-to-Services data mapping, and documenting business and system solution requirements
- Previous RBC experience
- Experience in Online banking and mobile banking digital products
- Experience with Accessibility requirements
- Experience writing BDD Feature Files
- Certified Business Analysis Professional (CBAP) or Project Management Institute –Professional in Business Analysis Certification (PMI – PBA)
- Masters Certificate in Business Analysis
- Communication skills, written and verbal
- Analytical skills
- Experience working with project teams
- Presentation skills
- Facilitation and elicitation skills
Job Features
| Job Category | Business Analyst |
We are looking for a System Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: System Analyst
Term: 6 months contract with extension
Location: Toronto – Hybrid once a week on-site
Job ID number: C1264
Brief Description of Duties:
Provide senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of a diverse range of cost effective I&IT solutions.
Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency
General Skills:
- Provides specialized technical expertise in the overall analysis of the design and architecture of systems solutions.
- Ability to evaluate recommendations and ensures all recommended solutions for improvement are congruent with the project goals and objectives
- Identifies short and long-term project goals/objectives, and as a senior technical expert, defines and identifies program and service delivery requirements in support of the development and/or acquisition of client applications
- Leads the analysis, development and documentation of design and architecture of systems solutions.
- Leads the development of testing, integration and implementation of systems solutions into the clients’ applications
- Guides the feasibility studies and cost effective analyses of proposed client I&IT initiatives, ensures all studies and analyses are documented
- Leads the technical aspects of projects related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle (SDLC). This includes planning, scheduling and estimating resources, providing technical expertise, co-ordination, monitoring progress and providing management with project status updates
- Demonstrated experience gathering requirements, translating business documents into technical specifications
- Experience leading development/support teams supporting multi-dimensional and relational databases and their applications for effective planning, budgeting, strategizing and forecasting procedures
- Demonstrated experience designing and developing complex applications utilizing relational and multi-dimensional databases
- Ability to provide implementation and post implementation support as required
- Oversees the research and evaluation of the technical components in the acquisition of software, hardware, technology, systems and products
- Recommends and directs the measurement and improvement of tools, techniques, standards and performance criteria to control the quality of application development initiatives
- Provides coaching and direction to junior analysts throughout the project, related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle
- Knowledge and experience in rapid application development (RAD) methodologies
- Knowledge and experience with middleware and gateways
- Knowledge and understanding of Information Management principles, concepts, policies and practices
- Experience with development/maintenance of documentation as per Methodology
- Good working knowledge of Dimensions and Facts
- Knowledge of multidimensional structures (cubes)
- Ability to gather, review and provide feedback to business requirements
- Experience and Skill Set Requirements
- A solid understanding of the work required to effectively capture and document user requirements
- A strong working knowledge of how to capture and document user experiences and functional requirements
- Technical knowledge sufficient to translate user requirements and experiences into technical system requirements
- Written and verbal ability to convey requirements to both technical and non-technical team members and management
- Operating systems (AIX; Red Hat Linux, Windows Server Operating Systems both current and legacy versions)
- Knowledge of security best practices for each listed OS
- Experience migrating from legacy versions of each listed OS
- Knowledge of best practices for server-side configuration and server hardening
- Axway support and improvements (Managed File Transfer - MFT)
- BizTalk
- TRA and Penn Test
- Daily Operations for Multiple Ministries/Partners
- Mid-Range Environment project support/config, testing etc
- Investigation for possible CTE (Common Technology Enabler) opportunity for enterprise/common use
- Coding in .Net; VB; Java, XML
- Solid understanding of networking (protocols such as FTP; SFTP)
- PKI; encryption/decryption
- Solid understanding of EDI (Electronic Data Interchange) and related technologies
- Solid understanding of legacy and common databases and their structures
- Documentation of work done on operating systems
- Documentation of work done within applications
- Coding documentation
- Summaries of work done related to project
- Excellent analytical, problem-solving and decision-making skills
- Interpersonal and negotiating skills
- A team player with a solid track record for meeting strict deadlines
Job Features
| Job Category | System Analyst |
We are looking for a Python Developer! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Python Developer
Term: 6 months contract with extension
Location: Toronto – Hybrid once a week on-site
Job ID number: C1263
Brief Description of Duties:
- Performing peer reviews, including refactoring existing application code to meet standardization and quality requirements.
- Building net new code encompasses about 80% of responsibilities.
- Development and support of a front-office trading system used for trade booking, trade execution and pricing of derivatives trades.
- Take ownership and responsibility of development of products onboarding to the trading platform and be efficient with sizing and estimates for development.
- Design and develop software programs using Python for Quant Management team
- Work extensively with algorithms and operations of software along with our Quant/GAFE Team
- Build Application for front office.
- Participate in design discussions on scalability, performance, and security.
- Proactively partners with business line representatives to drive improved technology solutions that support business strategy.
- Participates as technical or business consultant in design, development, coding, testing, and debugging new packaged solutions or significant enhancements to existing applications. Exposure to complete SDLC, start to finish.
- Leverage industry best practices & writing clean minimalistic code.
- Generate technical specifications of design and updating confluence.
- Assure quality, security and compliance requirements are met for supported area.
- Be flexible and thrive in an evolving environment to work with Quants and Traders.
- Adapt to change quickly and adjust work accordingly in a positive manner.
- Strong Python Development: 10+ years of design and development experience using Python (Version 2.7 and above) and hands-on experience and in dept knowledge of standard python libraries.
- Experience processing large volumes of data using PySpark, Pandas, and/or NumPy.
- Experience with Python frameworks such as Django, Flask, requests. etc.
- Experience in Object-oriented programming and Agile Development Methodology.
- Experience with TDD writing unit tests, test coverage using PyTest, PyUnit, pytest-cov libraries.
- Open-Source contribution experience
- Financial industry experience
- Knowledge of Options/Structured Notes/Risk/MTM
- Verbal and Written communication
- Agility/ Agile mindset
Job Features
| Job Category | Python Developer |
We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Business Analyst
Term: 9 months contract with extension
Location: Toronto – Hybrid once a week on-site
Job ID number: C1262
Brief Description of Duties:
- Business group: Prime Services, Collateral Management & Funding Engineering (PACE)
- Project: T+1 project - Looking for Business Analyst with development background on Prime Services Data Interface (PSDI) team in PACE group with good communication skills. PSDI is a central operational data store and data warehouse for the Prime Services transaction processing systems The role requires understanding of Securities Lending business with the ability to work within a team of Business Analysts and Developers and work closely with business users and vendor for deliverables.
- Work closely with business stakeholders in the Prime Services business in understanding business requirements and work closely with vendor for deliverables.
- Analyze and document business and functional requirements as per business needs.
- Must be able to test and analyze data as part of data testing using various tools such as Microsoft Excel, SQL tools etc.
- Analyze and understand the deliverables as per business needs and work on the allocated tasks based on priority.
- Work closely with QA for testing vendor deliverables
- Work closely within the BA/Dev team and QA team as part of system testing.
- The role will provide this person with extensive opportunity to interact directly with securities lending sales-traders in Toronto, NYC, and London and will provide them with unique insight into how hedge funds & prime brokers operate.
- Experience as a BSA (have BA skills+ technology skillsets such as SQL, data analysis, data extraction, etc.)
- Experience of using SQL on databases (including writing SQL queries) such as Oracle, Sybase etc.
- Experience with Securities Lending (within Prime Services) a requirement to understand data being analyzed. (Include products)
- Strong experience working Unix or Linux environment
- Understanding of Software design and software development lifecycle.
- Experience in testing and analyzing data as part of data analysis.
- Experience with inventory management, rehypothecation processing a strong plus
- Experience with Microsoft Excel, Microsoft Visio a plus
- Excellent communication skills both verbal and written.
- Strong sense of ownership for system stability and capacity.
- Ability to communicate with key business and technology stakeholders on a daily basis
Job Features
| Job Category | Business Analyst |
We are looking for a Project Manager! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Project Manager
Term: 12 months contract with extension
Location: Toronto – Hybrid once a week on-site
Job ID number: C1261
Brief Description of Duties:
Seeking an intermediate PM who would be open to supporting BA deliverables as needed
We are seeking a resource who would be acting as a Project Manager, but would also be flexible to assist in BA activities to support project deliverables. Capital Markets (ideally FX) experience and working on technology teams (focused on technology deliverables, ideally hardware) is essential to ramping up for this role.
- Project Planning: You will be responsible for creating and maintaining project plans, defining objectives, setting timelines, and working with application owners and subject matter experts to deliver.
- Reporting and Documentation: You will prepare project status reports, documentation, and presentations for stakeholders and management. Effective documentation is essential for transparency and accountability.
- Stakeholder Management: Collaborate with various stakeholders within the organization. Effective communication and stakeholder engagement are crucial for project success.
- Risk Assessment: You will identify and assess potential risks associated with the project plan and develop strategies to mitigate them. This includes monitoring program communications (internal and external) as it relates to the shortening of the settlement cycle.
- Team Coordination: You will assign tasks and ensure efficient collaboration among team members. You may also provide guidance, support, and escalating issues to appropriate Sponsors and stakeholders, as required.
- Budget and Resource Management: You will track resources onboarded for the project and project expenses. Financial acumen is important to ensure projects stay within budgetary constraints.
- The candidate will work on reviewing BRDs, creating test cases, executing test cases, identifying defects, and working with technology teams to remediate defects.
- Provide input into Technology’s deliverables to ensure the Technology’s implementation success.
- User Acceptance Testing of Technology’s development before implementation into production
- Creation and execution of Integrated and User Acceptance Test cases.
- Where necessary, assist with overall project administration and chasing actions items that are open that impact the overall project
- Progressive experience as a PM
- Recent professional experience managing Capital Markets projects (FX preferred)
- Recent experience managing a system hardware upgrade as a BA or a PM
- 3-5+ years of experience doing User Acceptance Testing and experience within data analysis
- Exceptional MS Office skills (Excel pivot tables)
- Experience working on and/or managing an FX team
- Wallstreet FX experience is an asset
- Excellent communications skills both written and verbal
- Candidate must be able to articulate their thoughts concisely
- Candidate must have the ability to be a leader in their environment, and participate in group forums, discussions, etc to bring in new ideas and a new thought process
- This position requires a detailed driven individual and there is a strong need to be able to multi-task it what can be sometimes a stressful environment
- Bachelor's degree in a relevant field required
Job Features
| Job Category | Project Manager |
We are looking for a Systems Architect! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Systems Architect
Term: 6-12 months contract with extension
Location: Toronto – Hybrid once or twice a week on-site
Job ID number: C1260
Brief Description of Duties:
You will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights. The Senior Manager, Architecture will work closely with executive sponsors, project managers, systems analysts, software developers, vendors and infrastructure specialists, sharing leadership responsibility for system delivery and quality through successive project phases.
The role includes responsibility for the overall architecture, development, and integration of multi-platform information technology solutions within projects, as well as providing project management leadership and support through resource planning, mentoring junior technical staff, and providing vendor/supplier co-ordination within projects for technical products or services.
Responsibilities:
- Leading the definition and proposal of Business Systems and Technology solutions as part of project leadership teams.
- Designing business application systems, including end to end solution components, to deliver the required functional and non-functional/engineering capabilities.
- Designing the integration of business applications with complex systems of applications and infrastructure in a multi-company environment.
- Providing oversight to ensure that all components of systems are properly constructed and implemented.
- Engaging with other business, system and enterprise architects on the team and across the enterprise to ensure that solutions across the organization are aligned
- At least 10 years' experience designing, integrating, and implementing application solutions for businesses in a large, complex systems environment
- Proven skills in designing and delivering multi-platform business application solutions
- Proven skills in designing and delivering complex solutions including both automated and manual processes
- Broad knowledge of IT industry technology and directions
- Excellent analytical and problem-solving skills
- Strong SQL skills and experience performing data analysis
- Experience defining business strategy, business processes and business systems across a single business domain
- Superior leadership, collaboration, and interpersonal skills with a demonstrated ability to work effectively in a team environment
- Effective communication and internal consulting skills with a strong customer service orientation
- Ability to summarize complex and sensitive topics to effectively communicate to senior stakeholders
- Effective planning and organizational skills.
- Post-secondary education in a related discipline
- Ability to operate under regulatory and privacy frameworks.
- Knowledge of the Wealth Management/Capital Markets and the Financial Services industry
- Experience delivering capabilities involving packaged / SaaS solutions.
- Familiarity with cloud implementations and migrations
- Awareness of integration platforms including MuleSoft, SAP BTP
- Awareness of the Salesforce and SAP eco-system.
Job Features
| Job Category | Systems Architect |
We are looking for a Data Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Data Analyst
Term: 12 months contract with extension
Location: Toronto – Hybrid once or twice a week on-site
Job ID number: C1259
Brief Description of Duties:
- Work directly with data engineers, business data analysts, data scientists and clients in Canadian Operations throughout the entire engagement life cycle including technical analysis, design, development, implementation and consulting efforts
- Maintain best practice standards for analysis and reporting at all levels including data governance, documentation, testing and visualization techniques
- Lead and drive projects and assignments to completion, including project planning and estimates
- Lead consultants in the team on various analytics projects
- Facilitate group meetings of various sizes for solution design, decision making, problem-solving and solution implementation.
- Turn complex data into easy to understand visual insights that are aligned to business objectives
- Enable visual storytelling through Tableau and visual analytics tools
- Perform quality assurance and testing according to risk assessment guidelines to minimize operational, reputation, and legal risk.
- Act as principal designer and reviewer for new data models, make data architectural decision, and provide coaching on data modeling and process design
- Expand and grow data existing platform capabilities to solve new data problems and challenges
- Ensure all automated processes preserve data integrity by managing the alignment of data availability and integration processes
- Support quantitative analysts and data scientists with data discovery and rapid assembly of large data sets from disparate sources
- Act as Tier-2/3 support to troubleshoot and resolve technical issues with production data models and services
- Minimum undergraduate degree in Mathematics, Computer Science, Engineering or equivalent
- SQL and other languages used in data manipulation
- Tableau or other BI development experience and designing dashboards / decision enablement tools
- Data warehousing principles and experience in design and/or development using dimensional modeling principles
- Developing rich portfolio of design uses cases demonstrating excellent user experience
- Experience leading analytics projects with stakeholders
- Good Understanding of ELT/ETL processes and Microsoft SQL Server Analysis Services or equivalent technologies
- Strong oral and written communication skills with experience in relating complex concepts to non-technical users, including presentation and storytelling with data
- Visual design expertise with a solid understand of the best practices around dashboard and visual perception.
- End-to-End development experience and ability to create complex calculations including Level of Detail (LOD) expressions, action filters, user filters and implement advanced dashboard practices in Tableau
- Solid understanding of how to consolidate and transform data to meaningful and actionable information
- Ability to draw out meaningful business insights by synthesizing information from multiple sources
- Demonstrated experience in development of analytics applications or data analysis, including insights development and communication to senior leadership
- Must be eligible to obtain “Reliability status” security clearance
- Experience with AWS Data Lake
- Experience with Amazon Connect data
- Experience with R, Python, AWS Sage Maker
- Experience with Agile or design-driven development of analytics applications
- PMP and/or Scrum Master certification
- Experience with optimization and tuning of large data extracts for Tableau
- Tableau desktop and server certification
- Knowledge of Insurance or Financial Services industry
- Consult with WFM experts to build tools to automate/streamline their work
- Work with data engineers to test new data sources and ensure accuracy
- Investigate issues/data discrepancies and work with a wide variety of stakeholders to fix
- SQL
- Tableau
- Excel including VBA
- Amazon Connect
- NICE IEX
Job Features
| Job Category | Data analyst |
We are looking for a Lead Business Analyst/Scrum Master! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Lead Business Analyst/Scrum Master
Term: 12 months contract with extension
Location: Toronto – Hybrid once or twice a week on-site
Job ID number: C1258
Brief Description of Duties:
- Provide subject matter expertise and guidance on specific project methods. Prepares training materials, training sessions on project delivery methodology in accordance with guidelines. Acquires, customizes, documents, integrates, communicates and implements comprehensive IT standards and guidelines. General Skills
- Knowledge and experience with Agile Information and Information Technology (I&IT) methods and techniques associated with the development and implementation of enterprise architecture frameworks
- Communication, facilitation, negotiation, consensus building, and problem-solving skills • Demonstrated commitment and proven ability to do effective stakeholder management
- Knowledgeable and experience in Agile methodology and ability to educate others
- Experience facilitating the relationships between the Agile team and product owner and maintaining a safe working environment for the team by helping with conflict resolution
- Experience leading the Agile methodology and development teams in self-organization and identifying and filling in blanks in the framework
- Experience mentoring and coaching the teams on removing impediments
- Experience capturing feedback and documenting sprint reviews to administer project goals and improve team performance Desirable Skills
- Project Methodology certifications such as Agile Coach, Scrum Master, Lean Six Sigma Black/Green/Yellow Belt, etc.
- Provides holistic leadership across business analysis, project outcomes, and team of business analysts aligning their expertise with agile methodologies and ensuring effective collaboration.
- Acts as a central point of communication, ensuring that the BAs collaborate seamlessly with internal/external stakeholders and development teams.
- Identifies and remove impediments that could hinder the team's progress, ensuring a smooth workflow.
- Interacts with the business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
- Manage / groom product backlog based on user needs / prioritization input
- Defines, manages and enforces scrum process and methodology
- Single point of contact for business analysis, agile leadership, and team coordination minimizing communication gaps, reducing the risk of misinterpretation, and promote more effective project outcomes.
- Prepares training materials, training sessions on project delivery methodology in accordance with guidelines
- Knowledgeable and experience in Agile methodology and ability to educate others
- Experience writing business cases including current state assessments, establishing goals, outcomes and creating plans to achieve them.
- Experience creating cost benefit analyses
- Experience creating process & service measures and indicators
- Experience designing services and business processes for new business areas
- Experience creating processes, swimlanes etc according to industry standard techniques and methodologies
- Experience facilitating in-depth workshops to elicit, review, document and confirm business requirements, business process reengineering, business models, business rules and user interface design, in order to create the technical framework/specifications
- Ability to track and report on deliverables across multiple projects
- Experience managing and coordinating project monitoring, anticipates and troubleshoots issues, provides ongoing expertise, resolves problems and provides project effectiveness
- Experience facilitating the relationships between the Agile team and product owner and maintaining a safe working environment for the team by helping with conflict resolution
- Ability to monitor and forecast project costs and provide reporting and input to ensure targets are met
- Ability to promote I&IT project management best practices and adherence to standard methodologies
- Ability to Create and track integrated project plans (including scope, schedule, and resources)
- Monitor and report on project progress through stand-ups and weekly status updates
- Track project level Risks, Issues, Actions and Decisions and report it up to the program manager
- Create detailed iteration / sprint plans and manage sprint execution from kickoff through retrospective
- Experience providing onboarding and orientation of new staff / project resources
- Knowledge of the software development life cycle, software design, development and integration, database concepts, user interface design principle, change management, quality assurance, risk management, disaster recovery planning, business continuity planning
- Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
- Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients
- Ability to communicate designs and development in clear and understandable manner
Job Features
| Job Category | Lead Business Analyst/Scrum Master |
We are looking for a Digital Product Designer! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Digital Product Designer
Term: 12 months contract with extension
Location: Toronto – Hybrid once or twice a week on-site
Job ID number: C1257
Brief Description of Duties:
As member of highly collaborative senior design team, the designer will focus on internal web software that enables our Advisors to provide strategic advice to their clients. The designer will be engaged in the digital transformation of business banking, from the Design Thinking that drives the user experience of the tool, to the analysis and research to that distills banking complexity into user-centered information design, to the visual design that enables the user experience.
You’ll be comfortable within agile team environments and an iterative process, you’ll collaborate with interdisciplinary team members and stakeholders as you analyze, design and convey your responsive design vision. A natural problem solver, communicator and facilitator, you’ll be involved in every step of the process from idea generation to implementation.
Main Responsibilities:
Interaction design:
- Understand user interface patterns and behaviours, and use that understanding to drive user comprehension, and improve task performance
- Design artifacts of high complexity to communicate task flows,touchpoints, behaviours, and the exchange of information
- Use visualizations and interactions to support analytic thinking with large data sets
- Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams and stakeholders
- Act as an interaction design subject-matter expert for the product design team
- Understand visual-spatial displays, and use that understanding to improve user comprehension, and improve task performance
- Design high complexity visual artifacts to communicate information, facilitate interaction, and drive action
- Create complex low-fidelity sketches, hi-fidelity mock-ups and prototypes to communicate intent, and/or delivery specifications for development
- Have primary team accountability for usage of the Design System, and act as the visual design expert on the team
- Facilitate ideation sessions, collaborative work activities, and provide expert advice and guidance to cross-functional teams and stakeholders
- Participation in Agile ceremonies and decision making
- A degree or certification in Design (interaction/product/industrial/visual design) or Human Computer Interaction (HCI) or related/equivalent experience
- A minimum of 7 years of experience in both Interaction Design and Visual Design, with a Portfolio that includes application design examples featuring data/information design
- Experience in integrating user research into product designs and design practices
- Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions
- Demonstrated expertise with design, prototyping, and collaboration tools such as Figma, Mural, and design systems
- A BA/BS or MA/MS degree or certification in Design (interaction/product/industrial/visual design) or Human Computer Interaction (HCI) or related/equivalent
- Experience with facilitating or supporting user research, with an understanding of various research methods and how/when they are applied
Job Features
| Job Category | Digital Product Deisgn |
We are looking for a Data Quality Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Data Quality Analyst
Term: 12 months contract with extension
Location: GTA - Remote
Job ID number: C1256
Brief Description of Duties:
Enterprise Data Operations and Technology is building and supporting the use of enterprise data and analytics tools, process and quality data assets, a critical foundation for the client’s objectives of transforming into a Digital organization.
The Senior Data Quality Analyst service provider is a high performing role that supports the quality management of the client‘s critical data across the data lifecycle. This individual will work within a network of business and technical data stewards, product owners, data engineers, and other data management professionals to ensure the integrity of the data; it’s fit for use, and compliance within the Information Management policy.
Primary Responsibilities:
- Provide data quality advisory, and design and deploy new data quality capabilities for digital transformation priority initiatives using Agile delivery methods.
- Profiling source data to identify any major Data quality anomalies.
- Develop Automated Data Quality processes to help identify Data anomalies using Analytics/ML and remediate DQ issues.
- Engage business and technical stewards and stakeholders to identify data quality requirements and rules, and design and implement data quality analysis and exception reporting from multiple source systems such as Data marts and legacy systems and within the Microsoft Azure enterprise data platform.
- Develop data quality dashboards to report on data quality metrics and trends that can be presented to a broad stakeholder audience for actioning.
- Using existing data assets and metadata, identify data requirements and sources, support and investigate root causes of data integrity issues, and recommend remediation approaches and controls to business and technical stewards.
- Support the implementation of a centralized metadata management solution for cataloging enterprise data assets and for discovering and harvesting business and technical metadata.
- Expertise designing and implementing automated Data Quality solutions using Spark, python, Scala.
- Design and develop automated solution to detect Data Anomaly in a Databricks environment.
- Expertise with data and analytics tools such as data profiling and quality tools, data asset catalogs, ETL tools, Power BI, Denodo, Data Bricks or the Azure Data Platform.
- Strong understanding of data flow, lineage, data transformation and business rules as it relates to root cause analysis and remediation of data quality issues.
- Expertise writing SQL queries to support data extraction, analysis and exceptions reporting.
- Experience with database design principles, data lake or other cloud platforms, ETL, Data Warehouse, and Power BI.
- Undergraduate Degree in Management Information Systems, Finance, Business Administration, Computer Science, Computer Engineering, or other relevant disciplines.
- Minimum 5 years of related experience in areas such as data quality management, data analysis, ETL procedures, data integration or data migration, data warehouse, metadata discovery and analysis, or data governance.
- Experience in analytics, software engineering, data architecture, or similar
- Experience with Databricks, Information Analyzer, Informatica, Collibra, or other similar tools
- Bilingual in both official languages (English & French)
- Agile Training
Job Features
| Job Category | Data Quality Analyst |
We are looking for a Senior Technical Writer! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Senior Technical Writer
Term: 6 months contract with extension
Location: Toronto – Hybrid 2-3 a week on-site
Job ID number: C1255
Brief Description of Duties:
- Plan, research, design and develop content and messaging to support the Public Safety Radio Network (PSRN) project
- Create monitoring and evaluation measurements for current and future communications strategies, activities and approaches
- Develop communications to support the team, including identifying key messaging, audiences, schedules, and distribution methods of PSRN-related communications
- Participate in Knowledge transfer
- Demonstrated ability to understand and translate complex technical concepts into clear, concise, and accurate technical documentation targeting a wide range of audience.
- Experience with tools/software for composing comprehensive documents and presentation materials using ( MS-Office Suite, Adobe Framework or Adobe Acrobat); Other desktop publishing software experience would be beneficial.
- Knowledge of Organizational Change Management principles and practices to contribute to material content for the program.
- Proven work experience as a Technical Writer, Creator, Communications or Issues Management or similar role
- Demonstrated experience creating content in an engineering, IT or technical environment
- At least 5 years of experience
- All roles procured are required to be cleared through the Contractor Security Clearance Process of the OPS.
- Security Clearance process, levels, roles etc. are subject to change without prior notice. Candidates may be required to undergo revised/new process (or levels) any time prior or during the term of the contract
- Proven work experience as a Technical Writer, Creator, or similar role
- Demonstrated experience creating content in an engineering, IT or technical environment
- Proven experience creating complex subject content for end users, business decision makers, and IT professionals at a variety of levels
- Experience in creating different types of artifacts, for examples, process flows, raci charts, workflow designs and procedures.
- Demonstrated ability to understand and translate complex technical concepts into clear, concise, and accurate technical documentation targeting a wide range of audience.
- Experience with delivering professional documentation; demonstrated ability with increasing documents quality, through well designed supporting materials and user interfaces.
- Experience with tools/software for composing comprehensive documents, such as, MS-Office Suite, Adobe Framework or Adobe Acrobat.
- Experience with desktop publishing software and use of collaboration tools, Enterprise Content Management and web site content development and maintenance
- Demonstrated experience drafting communications strategies and plans
- Education in Communications/Marketing and/or equivalent professional writing experience
- Knowledge of Organizational Change Management principles and practices to contribute to material content for the program.
- Ability to partner with internal/external stakeholders and liaise with technical experts and non-technical colleagues, regarding content development and revision
- Proven experience in developing on-line documentation, creation, distribution and maintenance of project and governance documentation
- Ability to perform copy/edit and provide suggestions for improving structure, presentation, and delivery of content
- Demonstrated experience collaborating with Developers, Testers and Program Managers to develop and document features in online help content
- Proven experience in producing diagrams, videos, and other visual content
- Demonstrated experience producing and maintaining writing style guides, document templates, process guides and other internal processes and standards.
- Ability to partner with internal/external stakeholders and liaise with experts regarding technical content creation
- Experience analyzing customer feedback and responding to it to improve the customer experience
- Experience in bringing clarity to complex business challenges and conflicting articulation of business issues through techniques that result in common understanding of the issues, as well as agreement on business process requirements vs technology requirements to solve the issues.
- Experience in understanding, capturing, and analyzing complex and sometimes competing business requirements to develop communications material
- Excellent verbal and written communication skills, interpersonal and negotiation skills
- Facilitation skills, interpersonal and consultative skills,
- Stakeholder management skills. Demonstrated strong problem-solving and organizational skills,
- A team player with a track record for meeting deadlines.
- Working knowledge and experience developing reports for use by a wide spectrum of stakeholders
- Strong written, presentation and interpersonal communication skills with special attention to correct use of tense, grammar/spelling and terminology.
- Demonstrated effective time management and organizational skills, including the ability to plan and prioritize workload, ensuring timelines are met and respond to demands of a dynamic environment
- Knowledge and experience both in strategic and operational public sector governance models, experience managing complex, multi-unit, multi-stakeholder and multiple levels of public sector executive stakeholder project team, experience with public sector ITSM and ITIL processes and policies, ability and demonstrated experience developing mutually beneficial relationships with public sector entities.
- Strong experience of working on Public Safety Radio/telecom domain. Demonstrated experience of working with multiple stakeholders in a broader public sector (BPS) environment.
- Experience of projects involving, network design, civil structures, user equipment distribution and operations.
- Experience with projects involving large number of users (over 30,000), meeting their business requirements, training and communications needs etc.
- At least 5 years of experience as a Technical Writer, Creator, Communications or Issues Management or similar role
- Demonstrated experience creating content in an engineering, IT or technical environment
- Experience with tools/software for composing comprehensive documents and presentation materials using ( MS-Office Suite, Sharepoint, Adobe Framework or Adobe Acrobat); Other desktop publishing software experience would be beneficial.
- Experience with delivering professional documentation and presentation material for committees; demonstrated ability to produce quality, well designed supporting materials
Job Features
| Job Category | Technical Writer |
We are looking for an Solutions Developer! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Solutions Developer
Term: 6 months contract with extension
Location: Toronto – Hybrid (once or twice a week)
Job ID number: C1254
Brief Description of Duties:
Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and documenting programs. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to a project lead or manager. A wide degree of creativity and latitude is expected. A vacancy exists for a senior developer to join the team in the delivery and development of this project and to eventually contribute to future enhancement, support, and maintenance post-delivery. Prime responsibility will be to develop detailed design specifications, create and review code and assess impact on other applications. Role will work closely with other team members to ensure consistency in coding standards and approaches and to optimize any synergy and re-use opportunities. Key accountabilities are: Responsible for leading technical aspects of project from inception through to deployment. Participate in analysis and system design specification sessions. Documentation of design options and solutions according to System Development Life Cycle (SDLC) methodology. Ensure that solutions adhere to development best practices and architectural principles. Apply analytical skills to resolve problems and deliver viable solutions. Anticipate obstacles and execute proactive approaches to issues. Active participation in issue resolution. Provide detailed development estimates to Project Manager for development effort as well as weekly status reporting and budget forecasting. Configuration management for the sub projects within the release. Responsible for coding, testing, packaging, deployment, and support of builds as code is promoted from development, system, acceptance, and production environments. Participate in development of test strategy, test plans, test cases and testing efforts (unit testing and integration testing of code). Provide technical support to business and testing team during testing phases. Track defects, defect triage and resolution. Data set up and environment shake down.
Must Haves:
- Extensive knowledge on data platform architectures on RDBMS, NoSQL, data storage, transformation, access, cataloging, sharing, data mart, data warehouse, business intelligence, advanced analytics, AI/Machine learning solutions
- Experience on Azure, including hands on and detailed architecture level engagements.
- Extensive knowledge of Azure data services such as Data Factory, Databricks, Delta Lake, Azure SQL. Azure certifications are a plus.
- Experience in n-Tier architectures, frameworks, and the ability produce conceptual & logical reference architectures. Ability to create Technology strategy artifacts is an asset.
- Ability to design and define the various integration patterns for APIs and Realtime Events.
- Preferably knowledge and experience with Kafka.
- Experience as either a solutions architect, data architect, integration architect, application architect or enterprise architect in the data domain
- Knowledge of Financial Services / Banking industry is preferred but not required
- Experience in Agile/Scaled Agile/Scrum methodology is preferred but not required
Job Features
| Job Category | Solutions Developer |
We are looking for a Risk Analyst! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Risk Analyst
Term: 6 months contract with extension
Location: Toronto – Hybrid 2-3 a week on-site
Job ID number: C1253
Brief Description of Duties:
The primary objective of this position is to critically assess the completeness and accuracy of technology and cybersecurity key risk indicators. This involves performing risk assessments, evaluating existing processes, and documenting processes, risks, and controls in the organization’s technology environment. This will be accomplished by partnering with clients, performing comprehensive review of Infrastructure Technology processes, and identifying key issues.
Specific responsibilities for this role are as follows:
- Evaluate the People, Processes, and Technologies that support a key risk indicator
- Review the design and operating effectiveness test workpapers performed by the RCSA team
- Review the processes and controls supporting how data used to calculate the KRIs are sourced, transformed, and reported
- Document end-to-end process narratives
- Use Microsoft Visio or Lucid chart to map out steps in a process
- Ensure documentation meet Manulife’s standard of quality
- Contribute to the growth and success of our ETS Governance & Control Team by adapting to an ever-changing technical environment
- Research, learn, and apply knowledge to keep up with next-generation technologies in the environment and promote credibility with our partners
- Collaborate effectively within the ETS G&C Team, to support several Governance & Control functions that will leverage parent process information and documentation.
- Technology audit
- Microsoft Visio
- Excel, Powerpoint and Word
- Strong communication skills
- Ability to read and understand query logic (i.e., SQL, Python, e.t.c)
- Strong analytic skills
- Understanding of IT Risk and Controls
- Understanding of cybersecurity and technology risk
- Understanding of IT governance
- Understanding of Enterprise technology and IT infrastructure
- Understanding of NIST Cybersecurity framework
- Strong Data analysis skills
- Technology Audit, SOX IT Audit or Technology RCSA experience
- Experience with reviewing Processes, identifying risks and mapping controls to the risks.
- Experience documenting a process from End-to-End, such that the document becomes a point of reference for internal and external stakeholders.
- Strong understanding of controls, audit and risk management
- Highly analytical with strong organizational and problem-solving skills
- Excellent problem solving, analytical skills, including the ability to hold client meetings, obtain evidence, and properly document workpapers independently.
- Strong understanding of audit methodologies, control test execution, risk, and remediation efforts
- Strong written and verbal communication, ability to effectively collaborate with multiple stakeholders
- Bachelor’s degree related to Information Systems, Computer Science, Information System Auditing
- Professional certification(s) related to audit or information risk management such as CISA, CISSP, CISM, CISA, GIAC, CRISC preferred
- Min 2+ yaesr of Technology Audit, SOX IT Audit or Technology RCSA experience
- Bachelor’s Degree required.
- Must be able to think outside the box (within reason) if “What can go wrong” is presented to them.
- Must be adaptable.
- Strong Data Analyst skills and be analytical.
- 3+ years of Technology Audit, SOX IT Audit or Technology RCSA experience
- Professional certification(s) related to audit or information risk management such as CISA, CISSP, CISM, CISA, GIAC, CRISC preferred.
Job Features
| Job Category | Risk Analyst |
We are looking for an Agile Coach! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Agile Coach
Term: 12 months contract with extension
Location: Ottawa – Hybrid
Job ID number: C1252
Brief Description of Duties:
Looking for Agile coaches to provide
- Training and coaching on agile Leadership, agile practices and frameworks like Scrum and Kanban.
- Assisting in the development and delivery of content for Agile Communities of Practice
- Developing and delivering agile workshops
- 10+ years of non overlapping experience as a change management consultant.
- OR – a recognized professional certification along with 5 years of experience as a change management consultant.
- Experience providing strategy, setting up workshops for enterprise-wide agile (software development) transformation.
- Experience in development of architecture requirements design, process development, mapping and training.
- Have created agile training material and established training curriculum on agile (SCRUM and Kanban).
- Training experience both in person and virtually.
- Experience in change impact analysis & change management activities.
Job Features
| Job Category | Agile Coach |
We are looking for a Scrum Master! Reach out if you are interested and feel free to refer friends/colleagues!
Type of Employment: Contract
Title: Scrum Master!
Term: 6 months contract with extension
Location: Toronto – once a week on-site
Job ID number: C1251
Brief Description of Duties:
The GWMS - Customer Relationship Management team is looking for a Scrum Master to work with the Canadian Wealth Management Transformation program. The Scrum Master will be supporting various Canadian Wealth Business Transformation streams, with the opportunity to work on Salesforce initiatives to onboarding new business lines.
Typical Day in Role
- Conduct all Agile ceremonies such as User Story Grooming sessions, Sprint Retros, Sprint Planning, Daily Stand-Up
- Provide support to teams using a servant leadership style
- Coach the development team and help lead and insure the is fully adopted and understood
- Inculcate core agile values of focus, commitment, respect, openness and courage into the team ground rules through leading by example
- Assess and coach the team to higher levels of performance, tracking acceleration metrics
- Guide the development team on how to integrate agile ceremonies and values into daily work.
- Encourage an environment where open communication and collaborative problem solving can pave the way for faster removal of any impediments and where the impact of mistakes can be minimized through early detection, making them into learning opportunities
- Experience as a Scrum Master with excellent knowledge of scrum techniques
- Working experience with Salesforce Software Development (SDLC)
- Experience with Jira & Confluence
- Previous experience delivering large-scale agile project implementation (Scrum Kanban methodologies)
- FI or Scotiabank experience
- Scrum Master certification CSM is an asset
- Experience working in Agile environment
- Great communication skills
- Organization
- Leadership
- Problem solving & conflict resolution
Job Features
| Job Category | Scrum Master |