Work arrangement: (Hybrid) 2 days – Flexible. Contract Duration: ASAP – Oct 31st Rate: 80-90/hr inc. Story Behind the Need Business group: Client Services and Solutions –Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction engine of the bank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions…
Description; • Project Background: o CLARA is an AI-driven Claims Copilot product aimed at improving claims management processes. o Initial pilots (e.g., Fraud Detection, Document Translation, and Summarization) were solution-led experiments rather than user-centered discoveries. • Purpose of the Roles: o Address gaps in early-stage product discovery. o Ensure a structured, user-centered approach to identifying…