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Description; Role Overview The Sr. IT Business Analyst position works closely with business and technical stakeholders, and vendors in evaluating business information systems, providing innovative IT solutions and preparing requirement specifications. This role works to identify system needs, analyze and assess impact of changes in business processes and provide advice on possible remedies. Liaises with systems development teams, business users, and vendors to ensure effective communication and better understanding of requirements. Position Responsibilities: Elicit and analyze business requirements (new, change requests and production support) Coordinate the preparation of user specifications with business users. Identify the gaps and impact of the initiative and propose feasible solutions prior to implementation of the initiative. Conduct impact analysis on application changes to ensure that appropriate solutions are defined. Apply change management principles where appropriate in the process to effectively deliver solutions. Act as a liaison between the business users and IT delivery team on business and system requirements and issues. Assist in the coordination and management of projects from scoping of requirements to implementation. Assist in the development of user acceptance test strategy and scope. Continuously find ways and means to improve business process. Perform production systems support for business units as needed (e.g., reconciliations, issue resolutions.) Assist in process documentation and analysis whenever necessary. Provides guidance and coaching to other business analysts. Required Qualifications: 1. 10+ years work experience with 7+ years of experience doing business analysis work 2. Knowledgeable in SDLC   Physical Presence: Hybrid - 2 days per week in office

Description; 12 month contract chance to convert to perm The role would be responsible for: - Issue management for MDPA - Management of deliverables for the IFRS9 workstream - Support in audit requests (external/internal) - Setting up compliance processes for MDPA MUST HAVE; Governance and Controls Operational Risk / Third Party Risk / Regulatory Ability to work with Business / operations on implementing controls, work with internal and external audit teams Define regulatory requirements and how they impact the bank and operations Nice Have; IFRS 9 or other IFRS MDPA
Physical Presence: Hybrid - 2-4 days per week in office

Description; • If the person is great at his skills then above will change to 60% Projects and 40% Operations • Automation - Someone who can review existing scripts and create and tweak new scripts as needed - manual tasks to automation (look for ways to streamline) years of progressively responsible experience in enterprise technology operations, multi-cloud platform management Customer Support Provide daily support to customers, focusing on server operations, troubleshooting, as well as backup and restore operations. Ensure high levels of customer satisfaction and maintain strong customer relationships. Strategy and Support Collaborate on delivering the outcome of strategic roadmaps that evolve the infrastructure portfolio, providing subject matter expertise as these roadmaps are planned and executed. Act as a technical SME involved in major incidents affecting hybrid cloud platforms, server and storage workloads, or related automation systems. Assist in the identification of underlying root causes and remediation activities. Pillars: • Operational Excellence • Automation and Modernization • Customer Support • Documentation and Compliance • Strategy and Support MUST HAVE; • Exchange On-Line, Archiving Technologies - Barracuda or Veritas, Network File Shares, Backups, Patching, M365 Stack, Cloud - Azure and AWS, Windows Server OS and Windows Server T-Shoot • Modern Email Infrastructure such as M365, Sendgrid etc. • Microsoft 365 – Teams including Channels, OneDrive • Full life Cycle Testing and deployment of MS-released patching – all environments. • Responsible for supporting EDR for enterprise Storage and cloud repositories. • Microsoft – Windows Servers Eco-System • Microsoft Entra ID user and access management and third-party integrations. • Backup solutions (Rubrik On-Prem and RSC, Veritas) • Azure MFA/SSO/SSPR • PING FED and DIR - SSO and SSPR • Monitor and maintain server, storage, and network systems to ensure high availability and performance. • Manage incident, problem, and change management processes for infrastructure components. • Perform root cause analysis (RCA) on recurring or high-impact infrastructure incidents. • Execute infrastructure health checks, capacity planning, and performance tuning. • Maintain system documentation, operational procedures, and configuration records. • Respond to monitoring alerts and perform first- and second-level troubleshooting. • Collaborate with other IT teams (e.g., application support, security, DevOps) to resolve cross-functional issues. • Participate in on-call rotation and provide after-hours support as needed. • Identify and implement automation opportunities to improve operational efficiency. • Excellent communication and documentation skills • Strong sense of ownership and operational awareness • Able to work cross-functionally across dev, infrastructure, and legacy support teams • Comfortable maintaining reliability for systems you didn’t originally build Nice Have; health care experience

Description; To begin with - 40% Project - 60% operations - Service Now Ticket Resolution • If the person is great at his skills then above will change to 60% Projects and 40% Operations • Automation - Someone who can review existing scripts and create and tweak new scripts as needed - manual tasks to automation (look for ways to streamline) years of progressively responsible experience in enterprise technology operations, multi-cloud platform management Customer Support Provide daily support to customers, focusing on server operations, troubleshooting, as well as backup and restore operations. Ensure high levels of customer satisfaction and maintain strong customer relationships. Strategy and Support Collaborate on delivering the outcome of strategic roadmaps that evolve the infrastructure portfolio, providing subject matter expertise as these roadmaps are planned and executed. Act as a technical SME involved in major incidents affecting hybrid cloud platforms, server and storage workloads, or related automation systems. Assist in the identification of underlying root causes and remediation activities. Pillars: • Operational Excellence • Automation and Modernization • Customer Support • Documentation and Compliance • Strategy and Support MUST HAVE; • Exchange On-Line, Archiving Technologies - Barracuda or Veritas, Network File Shares, Backups, Patching, M365 Stack, Cloud - Azure and AWS, Windows Server OS and Windows Server T-Shoot • Modern Email Infrastructure such as M365, Sendgrid etc. • Microsoft 365 – Teams including Channels, OneDrive • Full life Cycle Testing and deployment of MS-released patching – all environments. • Responsible for supporting EDR for enterprise Storage and cloud repositories. • Microsoft – Windows Servers Eco-System • Microsoft Entra ID user and access management and third-party integrations. • Backup solutions (Rubrik On-Prem and RSC, Veritas) • Azure MFA/SSO/SSPR • PING FED and DIR - SSO and SSPR • Monitor and maintain server, storage, and network systems to ensure high availability and performance. • Manage incident, problem, and change management processes for infrastructure components. • Perform root cause analysis (RCA) on recurring or high-impact infrastructure incidents. • Execute infrastructure health checks, capacity planning, and performance tuning. • Maintain system documentation, operational procedures, and configuration records. • Respond to monitoring alerts and perform first- and second-level troubleshooting. • Collaborate with other IT teams (e.g., application support, security, DevOps) to resolve cross-functional issues. • Participate in on-call rotation and provide after-hours support as needed. • Identify and implement automation opportunities to improve operational efficiency. • Excellent communication and documentation skills • Strong sense of ownership and operational awareness • Able to work cross-functionally across dev, infrastructure, and legacy support teams • Comfortable maintaining reliability for systems you didn’t originally build Nice Have; health care experience   Hybrid Work Environment

Description; We conducted an extensive 6 month Solution Investigation to decommission one of our legacy in-house policy administration solutions which currently reside in an unsupported platform. Team made several recommendations and it has been determined to immediate start work on moving capabilities from the legacy platform to a supported platform. The project involves building capabilities in SharePoint, AS400, Front end development, back-end development, and RPA jobs. Team who will be working are existing resources, and we are missing a PM to plan, collaborate and report all these different workstreams/recommendations and take it to closure.   Hybrid - 2 days per week in office

Description; Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks. • Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product. • Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. • Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently. • Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues. • Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training. • Establishes the go-to-market, pricing and positioning strategies. • Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle. • Identifies and analyzes market trends to update and improve product usability • Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional. • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. • Provides specialized consulting, analytical and technical support. • Exercises judgment to identify, diagnose, and solve problems within given rules. • Works independently and regularly handles non-routine situations. • Broader work or accountabilities may be assigned as needed. Qualifications: Foundational level of proficiency: • Marketing Analysis. • Creative thinking. Intermediate level of proficiency: • Process Improvement and optimization. • Business Strategy. • Research and information synthesis. • Business Operations. • Financial & Risk Management. • Product Management. • Learning Agility. • Customer centricity. • Verbal & written communication skills. • Collaboration & team skills. • Analytical and problem solving skills. • Influence skills. • Data driven decision making. Advanced level of proficiency: • Product Development. • Product Value Proposition and Go-to-Market Assets Definition, Design and Development. • Technology Business Requirements. Definition, Analysis and Mapping. • Product Lifecycle Management (Using Agile Methodologies). • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience • Deep knowledge and technical proficiency gained through extensive education and business experience. Must have:

• 5–7+ years of experience in product management, product ownership, or related roles.
• Proven track record of leading end-to-end product lifecycle from ideation through development, launch, and retirement.
• Experience working in Agile environments with strong backlog management, story writing, and prioritization skills.
• Hands-on involvement in go-to-market planning, product activation, and customer adoption.
• Demonstrated ability to work cross-functionally with business, technology, marketing, UX, and finance teams. strong stakeholder management experience

Hybrid - 4 days per week in office

Description; As a Senior Process Consultant, you will be supporting Infrastructure Technology in its strategic path of innovating our infrastructure products by improving and building new processes and workflows. You will excel in identifying opportunities to simplify, reduce waste and ultimately free-up capacity of our Operations through process optimization and automation. You will provide consultation on process designs for large, innovative Technology initiatives. You will be an advocate for enabling continuous improvement across Technology. In addition, you will work collaboratively with the other Infrastructure Engineering teams to achieve common goals and actively promote co-operation and good working relationships among team members. How You’ll Succeed ● Leadership – Use your expertise in process engineering methodologies and project management to lead multiple projects and initiatives. Identify and remove barriers that slow or prevent the successful attainment of strategic Improvement initiatives. Plan, support and provide training and coaching in Process Engineering and other improvement methodologies to Executives, Operations, Process Consultants, and others. ● Process Modeling – Develop current and future state process maps/documentation. Create data collection plans to measure key process KPIs and identify and develop leading process measures. ● Process Improvement – Conduct data analysis to understand process capability and performance. Facilitate sessions and apply design principals to develop future state processes. Create implementation plans and metrics to deliver process improvements and sustain results. ● Task Achievement – Drive and track projects to successful completion. Provide senior management with project status updates, feedback and appropriate reporting on key process-focused objectives. Who You Are ● You are passionate about process and exhibit it not only at work but in your day-to-day life. ● You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making. ● You can demonstrate experience in applying an improvement methodology utilizing Lean Six Sigma principles. An understanding of ITIL principles and concepts would be an asset. ● You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. ● Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.   Must-have skills: -10+ years of process experience -Lean Six Sigma Green Belt or higher -ITIL Certification -Strong experience with technology processes - needs to understand language being dealt with (Infrastructure Technology)   Hybrid - 2 days per week in office

Description; Working on an initiative to help one of their clients to move off of progress technology Need a person who can decouple the Progress data sources from Progress Then reverse engineer the progress code do define requirements MUST HAVE; Progress 4GL development experience Oracle sql plugin Linux Nice Have; financial / wealth experience   Hybrid - 2 days per week in office (will consider remote)

Description; The Azure DevOps (ADO) and Open Source DevOps Automation Engineer is responsible for designing, implementing, and maintaining automation solutions within a DevOps environment, leveraging both Microsoft Azure DevOps (ADO) and a variety of open-source tools. This role focuses on automating infrastructure provisioning, application deployments, testing, and other repetitive tasks to improve efficiency, reduce errors, and accelerate the software delivery lifecycle. The Automation Engineer will work closely with development, operations, and security teams to identify automation opportunities, develop automation scripts and workflows, and ensure the reliability and scalability of the automation infrastructure. Key Responsibilities: * Design, develop, and implement automation solutions for infrastructure provisioning, application deployments, testing, and other DevOps tasks. * Automate CI/CD pipelines using Azure DevOps (ADO) Pipelines and open-source tools to ensure continuous integration, continuous delivery, and continuous deployment. * Implement Infrastructure as Code (IaC) using tools like Terraform, ARM templates, or CloudFormation to automate infrastructure provisioning and management. * Automate configuration management tasks using tools like Ansible, Chef, or Puppet to ensure consistent application configurations across environments. * Develop and implement automated testing frameworks and scripts to ensure the quality and reliability of software releases. * Automate the configuration and management of monitoring and alerting systems to proactively identify and resolve issues. * Develop automation scripts and tools using scripting languages such as Python, Bash, PowerShell, and Groovy. * Integrate various DevOps tools and platforms using APIs and other integration methods. * Utilize version control systems (e.g., Git) and collaboration tools (e.g., Jira, Confluence) to manage automation code and collaborate with team members. * Troubleshoot and resolve automation-related issues, identifying root causes and implementing effective solutions. * Create and maintain documentation for automation scripts, workflows, and processes. Share knowledge and best practices with other team members. * Continuously identify opportunities to improve automation processes and tools. Qualifications: * Bachelor's degree in Computer Science, Engineering, or a related field. * 3+ years of experience in DevOps engineering or automation engineering roles. * Strong understanding of DevOps principles and practices. * Experience with Azure DevOps (ADO) Pipelines, including YAML-based pipeline configuration. * Proficiency in scripting languages such as Python, Bash, and PowerShell. * Experience with Infrastructure as Code (IaC) tools like Terraform, ARM templates, or CloudFormation. * Experience with configuration management tools like Ansible, Chef, or Puppet. * Experience with testing automation frameworks and tools. * Familiarity with cloud platforms such as Azure, AWS, or GCP. * Experience with version control systems (e.g., Git). * Excellent problem-solving and troubleshooting skills. * Strong communication and interpersonal skills. * Azure DevOps Engineer Expert certification is a plus.   Hybrid - 2 days per week in office

Job Description Of course, the journey would not be possible without world class talent. We’re in search for Salesforce Developer to help us break new technology ground. You’ll be joining a diverse and inclusive agile lab delivering solutions on Salesforce’s Financial Services Cloud and Lighting platform. We’re pulling all the stops and employing the latest in technology, scaled agile practices, as well as DevOps/SRE to help bring to life the CRM Advisor Platform of the future. So if you’re a curious problem solver with your fair share of Salesforce implementation war stories, give us a shout and we can tell you more about the journey. What will you do? • You will work closely with the architects and business partners to implement CRM capabilities on the Salesforce platform. • You will be responsible of the design and development on the Salesforce Financial Service Cloud to drive business value. • Provide thought leadership and direction to maximize our CRM transformation with the Salesforce platform. • Assist scrum teams in gathering requirements/user stories to develop/enhance functionality on the Salesforce platform, including the technical analysis and estimates. • Actively contribute in any team discussions, value add by sharing experiences or providing technical know-how to the team best leverage the out of the box capabilities. • Support in DevOps development and process efficiencies. • Stay current on Salesforce’s development platform and implement Salesforce development best practices. MUST HAVE; • 5+ years of web-based application design/developer experience or full-stack development • 2+ years in Salesforce configuration, customization, development using Salesforce.com • Hands-on experience with the Lightning platform including APEX coding, Aura framework, Lightning Web Components, API’s, Platform Events and Salesforce Data Model. • Understanding of the Salesforce platform and its architecture and product suite including Sales & Service Cloud and Financial Services Cloud • Technical background with web development technologies like Java, .Net, HTML, XML, JSP and JavaScript. • Experience integrating Salesforce applications with 3rd party systems using APIs, UI frameworks and event based integration patterns. • Design and development experience using Agile • Salesforce Certifications: Salesforce Administrator, Platform Developer I (PDI) Nice Have; • Experience implementing CRM solutions in the financial sector • Ongoing experience/practices on keeping up-to-date on Salesforce trends and best practices related to technical designs • Engaged in the broader Salesforce Community • Experience with Salesforce DevOps best practices and tools including Jenkins, AutoRABIT and Gearset • Experience with ETL tools (Datastage) & OCP • Advanced analytical and reasoning abilities. Able to develop and adapt business processes after evaluating multiple solutions.   Hybrid - 3 days per week in office

Description; We’re searching for a Scrum Master to lead one of our Agile squads in the CRM & Advisor Technologies group. You’ll be joining a diverse and inclusive agile lab delivering solutions on Salesforce’s Financial Services Cloud and Lighting platform part of an Agile Program. Here within the lab, employing the latest in technology and Scaled Agile practices to help bring to life the CRM Advisor Platform of the future here at RBC. Definitely a great opportunity for a Scrum Master who is looking for advancing your agile skills and gain exposure to a large scaled agile program, working with the latest technologies. What will you do? • Promote and drive adoption of Agile Methodologies and Agile Mindset (Drive Business Value, Deliver in Iterations, Collaboration) • Remove impediments to deliver outcomes and results through proactive management of external dependencies, critical thinking/problem solving, and development of new solutions or approaches to ongoing challenges • Navigate and identify shared IT services required by the team in the delivery of its objectives. Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team • Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues. Facilitate and engage in business analysis, user experience and technical conversations across platforms and multiple levels of influence • Work in a Scaled Agile Program and collaborate with other scrum masters and squads to work collectively and deliver capabilities on the next generation CRM Advisor Platform • Communicate cross functionally, ensuring transparency of progress and outcomes; Report team progress and accomplishment up and across; Facilitate status updates (including project financials and running concurrent Agile projects under fast-paced work environment), product demos and retrospectives What do you need to succeed? Must-have • 3+ years of experience as a Scrum Master – where Scrum principles, practices and theory were diligently applied • Certified Scrum Master / Agile Practitioner • Ability to listen, communicate clearly, concisely with confidence and demonstrate ability to influence others • Ability to coach teams and individuals in regards to their Agile practices and the ability to advise group of people around how to best organize themselves in order to achieve a goal • Project / Program delivery in Agile environment (medium-to-large scale initiatives) using influence to facilitate to outcomes • Ability to apply well documented Agile techniques (User Stories, Burndown techniques, Acceptance Test Driven Development, Continuous testing, etc.); SAFe and/or Scaled Agile experience is an asset • Able to effectively prioritize own workload and focus across many streams of work Nice-to-have • Strong IT delivery background, preferably in development or systems analysis • Experience applying RBC Agile Management Framework in deliver medium to large complexity projects, and with the Enterprise Decision Support PAR process • Experience and/or knowledge with Test Automation tools and approaches MUST HAVE; Nice Have; Salesforce Technical/software dev background Hybrid - 3 mandatory days per week in office

Description; What You’ll Be Doing The role is responsible for leading the functional design and development of application systems across the technology stack. The resource also provides technical leadership to develop precise steps and processing logic across the platform, ensuring the designed specifications achieve business needs and follows correct coding standards and best practices. The role makes technology selection decisions that are often made in situations where business requirements are not completely defined. In this team the candidate is expected to work on Capital Markets Technology, related to funding and collateral management. There are combination of greenfield project including DEVOPs deliverables and new business tools/reporting, TechDebt work such as platform and infrastructure upgrades and smaller enhancements and bug fixes for currently live platform. Our backend is mainly built on C# Lucid platform, in addition to smaller use cases and functionalities within Autosys, Databricks and Batch scripts. The data platform consists of both MSSQL Server and Databricks. These entail bulk of the work items for a developer on a day 2 day. Additionally, there are UI and reporting tools in Plotly, Nexus, PowerBI all integrated with Databricks. Additionally  we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 day per week on-site, while other days will be remote. How You’ll Succeed • Ownership and End to End Delivery: Understand the requirements and find avenues to fill any gaps within them. Deploy code changes and unit tests along with assisting BA’s to perform functional testing. Assist QA with regression testing and make sure code is part of release timeline/package and instructions are provided to release managers. Finally verify and or assist release manager/management with deployment is necessary. • Strategic Development & Execution: Perform and coordinate complex solution design activities. Understand the business requirements and translate them into system and application design that is aligned with our technology roadmap, using best practices and standards within the team and the enterprise. Design and document the technical functionality, infrastructure, interfaces, and integrations. • Strategy and Roadmap: Contribute to technology roadmaps that are aligned with the bank’s vision, strategy, and business objectives. Lead multiple complex technology solutions while maintaining consistency across the platform, adopting best practices and pushing forward continuous improvements • Stakeholder Management: Act as the solution lead and interface with the project teams by driving and moderating design review sessions to walk stakeholders through and ensure that the overall design aligns with business requirements as well as architectural directions. Support and mentor junior designers and developers through knowledge sharing, collaboration and effective problem solving Required Skills and Experience: • Critical Requirements (5+ years’ experience): o C# .NET o TSQL/SQL o GITHUB/GIT • Important Requirements: o Databricks (Scala or Python) o Banking/Financial Industry Experience (Particularly Capital Markets) o DEVOPS – CI/CD o Batch Script/Powershell o ETL Processes o Python • Good to Haves: o SQL Server Integration Service (SSIS) o WebAPI/Rest Services o Autosys o Azure Cloud Services o Messaging Services (Solace/MQ) Who You Are • You can demonstrate 5+ years’ experience in. Designing, developing, implementing, and supporting applications with expertise in most of the following: C#.NET, Databases (Oracle, SQL Server), Cloud (Azure, AWS), ETL (Informatica, SSIS), and Tools (Tools: source control/issue management: Git, TFS, JIRA, Azure DevOps). • You love to take ownership. You can take any task given to you and complete it without requiring too much super-vision and using all tools and steps necessary to complete the task • You embrace and champion change. You are passionate about being on top of technology trends. You'll continuously evolve your thinking and the way you work in order to deliver your best. • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. • You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. • You have a degree/diploma: Bachelor’s degree or equivalent in Computer Science or Technical discipline. • You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity. Hybrid - 2 days per week in office

Description; Product Owner Job Description Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks . • Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product. • Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. • Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently. • Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues. • Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training. • Establishes the go-to-market, pricing and positioning strategies. • Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle. • Identifies and analyzes market trends to update and improve product usability • Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional. • Focus is primarily on business/group; may have broader, enterprise-wide focus. • Provides specialized consulting, analytical and technical support. • Exercises judgment to identify, diagnose, and solve problems within given rules. • Works independently and regularly handles non-routine situations. • Broader work or accountabilities may be assigned as needed. Qualifications: Foundational level of proficiency: • Marketing Analysis. • Creative thinking. Intermediate level of proficiency: • Process Improvement and optimization. • Business Strategy. • Research and information synthesis. • Business Operations. • Financial & Risk Management. • Product Management. • Learning Agility. • Customer centricity. • Verbal & written communication skills. • Collaboration & team skills. • Analytical and problem solving skills. • Influence skills. • Data driven decision making. Advanced level of proficiency: • Product Development. • Product Value Proposition and Go-to-Market Assets Definition, Design and Development. • Technology Business Requirements. Definition, Analysis and Mapping. • Product Lifecycle Management (Using Agile Methodologies). • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience • Deep knowledge and technical proficiency gained through extensive education and business experience.   Must have:

• 5–7+ years of experience in product management, product ownership, or related roles.
• Proven track record of leading end-to-end product lifecycle from ideation through development, launch, and retirement.
• Experience working in Agile environments with strong backlog management, story writing, and prioritization skills.
• Hands-on involvement in go-to-market planning, product activation, and customer adoption.
• Demonstrated ability to work cross-functionally with business, technology, marketing, UX, and finance teams. strong stakeholder management experience

  Hybrid - 4 days per week in office

Description Seeks a skilled Senior Cloud Engineer to lead the evolution of our technology infrastructure as we advance our digital capabilities within the Enterprise Solutions Portfolio for Enterprise Technology. This pivotal role will architect and implement next-generation cloud infrastructure, focusing on procurement-specific solutions while maintaining seamless integration with existing OPS common IT services. The successful candidate will drive the implementation of modern cloud technologies to enhance service delivery, improve vendor experience, and enable faster deployment of critical procurement solutions. This initiative builds upon commitment to technological innovation and operational excellence in serving our Broader Public Sector (BPS) partners.   Must Haves:

• 5+ years’ hands-on experience with major cloud platforms such as Azure, AWS or Google Cloud Platform (GCP). This includes experience in deploying, managing, and optimizing cloud infrastructure and services
• In-depth understanding of cloud networking concepts, including VPCs, subnets, security groups, and load balancers as well as implementing cloud security best practices, including identity and access management (IAM), encryption, and compliance with industry standards
• Strong technical leadership background with deep understanding of enterprise architecture, quality assurance, and release management, plus experience minimizing business disruption while managing critical issues
• Knowledge of disaster recovery and backup strategies in a cloud environment to ensure data integrity and availability. Additionally, leveraging Strong proficiency in scripting languages such as Python, Bash, or PowerShell for automation of cloud tasks

  Public Sector Experience: Preferred    Responsibilities:

1. Cloud Architecture and Implementation:
   1. Design and implement procurement-focused cloud infrastructure, ensuring scalability and security.
   2. Establish and maintain enhanced security controls for sensitive procurement data.
   3. Configure optimized network architecture for improved vendor and BPS partner connectivity.
   4. Implement agile deployment frameworks for rapid feature delivery.
2. Enterprise Services Management:

1. 1. Develop specialized identity and access management systems for procurement platforms.
   2. Implement security and compliance services aligned with procurement industry standards.
   3. Design and manage data protection strategies for sensitive vendor information.
   4. Establish efficient integration services between procurement systems and OPS common IT services.

1. Solution Development and Enhancement:

1. 1. Lead the implementation of modern digital tools for vendors and BPS partners.
   2. Design scalable architectures that enable rapid deployment of new features.
   3. Implement efficient integration patterns between critical systems.
   4. Ensure seamless user experience across all procurement platforms.:

1. Operational Excellence:

1. 1. Develop streamlined cloud operations framework for procurement systems.
   2. Establish enhanced security operations for sensitive data protection.
   3. Design and implement performance monitoring and cost optimization systems.
   4. Lead continuous improvement initiatives for operational efficiency.:

1. Team Collaboration and Leadership:

1. 1. Mentor technical team members in modern cloud technologies and best practices.
   2. Collaborate with stakeholders to align cloud initiatives with procurement objectives.
   3. Partner with vendors and BPS organizations to optimize system interactions.
   4. Drive innovation in procurement technology solutions.

Required Skills:

• Candidates must have a minimum of 5 years of hands-on experience with major cloud platforms such as Azure, AWS or Google Cloud Platform (GCP). This includes experience in deploying, managing, and optimizing cloud infrastructure and services.
• In-depth understanding of cloud networking concepts, including VPCs, subnets, security groups, and load balancers as well as implementing cloud security best practices, including identity and access management (IAM), encryption, and compliance with industry standards.
• Strong technical leadership background with deep understanding of enterprise architecture, quality assurance, and release management, plus experience minimizing business disruption while managing critical issues
• Knowledge of disaster recovery and backup strategies in a cloud environment to ensure data integrity and availability. Additionally, leveraging Strong proficiency in scripting languages such as Python, Bash, or PowerShell for automation of cloud tasks

General Skills:

• Cloud Expertise: Deep expertise in cloud services, architecture patterns, and best practices.
• Technical Leadership: Proven experience leading complex cloud infrastructure projects.
• Security Focus: Strong understanding of data protection and compliance requirements.
• Architecture Design: Demonstrated ability to design scalable, user-friendly cloud solutions.
• Problem Solving: Advanced troubleshooting and problem-solving capabilities.
• Communication: Excellent ability to communicate technical concepts to diverse audiences.
• Project Management: Strong project management skills with focus on business impact.

Deliverables Key Deliverables

1. Cloud Infrastructure Design and Implementation
   1. Detailed cloud architecture blueprint aligned with procurement focus
   2. Comprehensive security architecture and controls framework
   3. Network architecture design documentation and implementation plan
   4. Infrastructure-as-Code templates for automated environment provisioning
   5. Disaster recovery and business continuity implementation plan
2. Security and Compliance Framework

1. 1. Identity and access management implementation plan and policies
   2. Security controls documentation and implementation schedule
   3. Compliance framework mapping to relevant standards and regulations
   4. Data protection strategy and implementation roadmap
   5. Security monitoring and incident response procedures

1. Integration and Platform Services

1. 1. Integration architecture between procurement systems and OPS services
   2. API management strategy and implementation plan
   3. Service catalog for platform capabilities
   4. Integration patterns documentation and best practices
   5. Performance monitoring and optimization framework

1. Operational Framework

1. 1. Cloud operations playbook and standard operating procedures
   2. Cost management and optimization strategy
   3. Performance monitoring dashboards and reporting framework
   4. Automated deployment pipelines and CI/CD workflows
   5. Service level agreements and operational metrics

1. Vendor and Partner Experience

1. 1. Digital tools implementation roadmap for vendor engagement
   2. BPS partner connectivity solutions and documentation
   3. User experience design standards for procurement platforms
   4. Self-service capabilities implementation plan
   5. Partner onboarding and support documentation

1. Knowledge Transfer and Documentation

1. 1. Technical documentation for all implemented solutions
   2. Training materials for operations team
   3. Knowledge transfer sessions for key stakeholders
   4. Best practices documentation for cloud services
   5. Architecture decision records and solution designs

1. Governance and Reporting

1. 1. Monthly progress reports on cloud initiatives
   2. Quarterly technology roadmap updates
   3. Cost optimization reports and recommendations
   4. Security and compliance audit documentation
   5. Performance metrics and KPI tracking dashboard

1. Innovation and Continuous Improvement

1. 1. Technology innovation roadmap
   2. Proof of concept implementations for new technologies
   3. Process automation opportunities assessment
   4. Efficiency improvement recommendations
   5. Modern development practices implementation plan

Additional Terms Performance Expectations

• Quarterly performance reviews against agreed-upon objectives and deliverables
• Minimum 80% achievement of approved quarterly objectives
• Development and maintenance of detailed project documentation
• Regular status reporting as per project management framework
• Adherence to all policies, procedures, and professional standards

Work Arrangements

• Hybrid work arrangement with minimum 2-3 days per week on-site at offices
• Flexibility to adjust schedule based on project needs and stakeholder availability
• Availability for occasional evening/weekend work during critical project phases

Intellectual Property and Confidentiality

• All work products, documentation, and intellectual property created during the engagement remain the property
• Strict adherence to confidentiality agreements and data protection protocols
• Non-disclosure agreement required as condition of engagement
• Return of all property and materials upon contract completion

Probationary Period

• Initial 90-day probationary period to assess fit and capabilities
• Clear performance objectives to be established within first 30 days
• Bi-weekly check-ins during probationary period
• Option to terminate with 5 business days' notice during probationary period

Early Termination Provisions

• Company may terminate the contract with 10 business days' written notice without cause
• Immediate termination for:
  • Breach of confidentiality or security protocols
  • Failure to meet minimum performance standards after documented warning
  • Violation of company policies or professional conduct standards
  • Misrepresentation of qualifications or experience
  • Extended unavailability without approved leave

Extension and Renewal Provisions

• Contract extension is at the sole discretion
• Extension decisions will align with internal procurement policies and procedures
• Factors considered for extension include but are not limited to:
  • Achievement of defined deliverables and performance metrics
  • Ongoing organizational need for services
  • Budget availability and value for money
  • Contractor's demonstrated reliability and cultural fit
  • Project continuity requirements
• Extension terms:
  • Maximum extension periods as per procurement policy
  • Rate adjustments, if any, must align with approved rate cards
  • Additional or modified terms may be introduced during extension
• Extension process:
  • Review initiated minimum 30 days before contract end date
  • Appropriate management approvals as per delegation of authority
  • Written notice of extension decision provided minimum 30 days before contract end
• No guarantee or implicit right to extension regardless of performance
• Company reserves the right to:
  • Modify role requirements during extension period
  • Adjust work arrangements and conditions
  • Implement new policies or procedures
  • Require additional qualifications or certifications
• Contractor acknowledgment:
  • No expectation of automatic renewal
  • Extension discussions do not constitute commitment

Description; Working on multiple projects within the Insurance Digital and Data team. Ex -customization and migration of Critical illness application to Salesforce, further customization of quoting application. Collaborating and participating in daily standups in an Agile environment. 8+ years BA experience Strong experience within Insurance sector Knowledge data mapping, data dictionary, objects relationship on back end of salesforce Hybrid - 3 days per week in office