Job Archives

CONTRACT, Hybrid
Canada
Posted 3 months ago
Description; looking for a Project Manager for the Delivery Team in Fraud Management that supports Products such as Credit cards, Fraud, Credit Risk and Collections Someone that can coordinate the Structure and Governance of these 4 pillars: Credit card Fraud Credit Risk Collections Typical Business PM roles such as documentation and PRogram Level gating Strong Stakeholder Management Buisness Accumen X CIBC would be ideal Strong Financial experience   Hybrid - 1 day per week in office

Job Features

Job CategoryProject Delivery Manager _ Business

Description; looking for a Project Manager for the Delivery Team in Fraud Management that supports Products such as Credit cards, Fraud, Credit Risk and Collections Someone that can coordinate the Str...

CONTRACT, Hybrid
Canada, Toronto
Posted 3 months ago
HRbrain is looking to bring on 2 DevSecOps Engineers    They support test environments across the retail LOB within Digital, predominantly supporting the online banking app.  The team is 6 FTE people and they have about 100 feature projects, so have reached max capacity, hence needing 2 additional folks.   This as opposed to the rest of the teams in the area, is *hands on technical* work.  This includes hands on troubleshooting, strong familiarity with Linux, working with OCP (OpenShift Container Platform) deployed within the Azure cloud space.  Folks need to also have strong working knowledge of Command Line, Navigation, and GitHub.   The candidates should be coming from a technical/development background to be able to do this type of work.   5 days per *month* currently required  (1 day/week, + 1 Friday/month)

Job Features

Job CategoryDevSecOps Engineers 

HRbrain is looking to bring on 2 DevSecOps Engineers    They support test environments across the retail LOB within Digital, predominantly supporting the online banking app.  The team is 6 FTE peop...

CONTRACT, Hybrid
Canada, Toronto
Posted 3 months ago
  What is the opportunity? The central architecture team is not aligned to a specific domain within markets but rather supports the entire department.  As such you’ll have broad exposure to all asset classes and aspects of the business front to back.  Similarly, you’ll have exposure to a wide breadth of technologies and design patterns reflecting the varying needs of different aspects of the business.      What will you do?
  • Initial primary focus will be on evolving our capital markets GenAI framework and aligning it with the enterprise offering.  This will involve collaboration with senior executives on design choices to ensure our domain requirements are incorporated in the target solution.
  • More generally, you’ll help to form and communicate technology guidance to standardize development of commonly needed capabilities.  For instance, work with SMEs within markets and enterprise to figure out what our API strategy should be, build consensus, document it on confluence, present it to senior leadership, and show dev teams how to implement it.
  • In addition, you’ll review proposed architectures to align specific team requirements to high level goals of capital markets leadership and the bank.  For instance, why are you ordering a physical machine instead of using internal cloud?  Why are you using Redis over MemSQL?  Why are you pulling X from RBCAppA instead of RBCAppB?  Etc..
  What do you need to succeed?
  • Ability to communicate clearly and succinctly
  • Interpersonal skills
  • Strong understanding of software architecture (patterns, components, etc.)
  • Strong understanding of programming (language pros/cons, threading implications, etc.)
  • Strong understanding of data technologies (stores, access patterns, caching, etc.)
  • Broad understanding of capital markets
  • Foundational knowledge of machine learning and deep learning
  • Understanding of model architectures (transformers, GANs, etc.)
  • Understanding of GenAI capabilities / use cases and concerns / considerations
  • Understanding of prompt engineering and RAG techniques
  • Understanding of Ethical AI and responsible implementation
  • Knowledge of data processing and management
  • Experience with large language models (LLMs)
  • Experience working on GenAI solutions in large, regulated organizations
  Nice-to-have:
  • Deep understanding of capital markets products
  • Ability to influence others
  • Experience with cloud architecture
  What’s in it for you?
  • Work with seasoned veterans of enterprise architecture who can support your growth
  • Help to shape the direction of capital markets technology at Canada’s biggest bank
  • Present to senior executives
  • Access to a world-class training program in financial services
  • Flexible work/life balance options
Hybrid (2-3 days a week)

Job Features

Job CategoryEnterprise Architect

  What is the opportunity? The central architecture team is not aligned to a specific domain within markets but rather supports the entire department.  As such you’ll have broad exposure to al...

CONTRACT, Hybrid
Canada
Posted 3 months ago
Description; Looking for a seasoned salesforce admin who can do configuration and tuning on Financial Services Cloud to support the development team on RBC digital transformation MUST HAVE; -5+ years salesforce administration experience -5+ years configuring application to specifications -3+ years financial services cloud experience Nice Have; -banking   Hybrid - 3 days per week in office

Job Features

Job CategorySalesforce Administrator/Configurator FSC

Description; Looking for a seasoned salesforce admin who can do configuration and tuning on Financial Services Cloud to support the development team on RBC digital transformation MUST HAVE; -5+ years ...

CONTRACT, Hybrid
Montreal, Toronto
Posted 3 months ago
a senior BSA is needed to work in either Toronto or Montreal with the salesforce dev team to help translate business requirement documents to dev specifications. Also to do all the data mappings. MUST HAVE; -5+ years BSA experience working in large financial institution -Strong front end requirements experience -Able to take BA user stories and translate down to developers -ideally need to have done this in a salesforce environment Nice Have; extensive Salesforce and digital banking   Hybrid - 3 days per week in office

Job Features

Job CategorySenior BSA

a senior BSA is needed to work in either Toronto or Montreal with the salesforce dev team to help translate business requirement documents to dev specifications. Also to do all the data mappings. MUST...

CONTRACT, Remotly
Canada
Posted 3 months ago
Description; A senior data engineer to assist with migration and movement of data from Coast Capital Savings core banking systems into navaera AML solution for large cash transaction reporting (LCTR). The candidate requires an ability to work with informatica IICS in an AWS cloud environment. The data engineering role involves a moving data from the core systems which reside in AWS to flat files and then into navaera. MUST HAVE; - 5+ years of data engineering experience - expert with informatica IICS - AWS - SQL - Flat files Nice Have; - experience with AML navaera, actimize, and regulatory reporting environment Remote with occasional in office meetings

Job Features

Job CategorySenior Data Engineer

Description; A senior data engineer to assist with migration and movement of data from Coast Capital Savings core banking systems into navaera AML solution for large cash transaction reporting (LCTR)....

CONTRACT, Hybrid
Canada
Posted 3 months ago
Description; o Reason for request: Lending Team o Candidate Value Proposition  The successful candidate will have the opportunity to gain valuable experience at a top 5 Canadian bank with the opportunity for extension  The candidate will be working with our Tangerine Business and Technology partners - an extremely fast-paced, forward-thinking and constantly changing environment  Opportunity to work on the regulatory initiatives at a business level and have insight and input into overall project deliverables o Typical Day in Role  Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.  Effectively work remotely by providing continued/ongoing visibility, updates and level-setting expectations  Participate (drive) Discovery / Intake stage of program initiatives. Deliver on high-level requirements and potentially be part of delivery team responsible in analyzing as well as developing technical requirements based on solution documentation  Ensure integrity of the business and technical requirements in the end-to-end customer journey  Drive joint application design solutioning sessions with our architecture, development, and security architecture teams that inform high-level estimates for large and medium-sized incoming initiatives  Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements, and turn them into use cases, user stories, sequence diagrams, etc. to meet development and stakeholder needs  Participate in enterprise process engineering development across infrastructure.  Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines  Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional (for business needs) and non-functional requirements (such as reporting, performance, interfaces, and constraints.)  Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better  Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.  Actively pursues effective and efficient operations of his/her respective areas in accordance with Tangerine’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.  Champions a high-performance environment and contributes to an inclusive work environment. o Candidate Requirements/Must Have Skills:  5+ years BA / BSA experience  Well-versed in delivery frameworks (Traditional Waterfall, Full Agile, and Hybrid - both waterfall and agile)  Technical knowledge in delivering technology advancement (previous SA experience desirable)  System Integration / API working knowledge  Vendor / external partnership expertise  Digital/Web/Mobile banking experience o Nice-To-Have Skills:  Experience in Product Owner, Scrum Master/delivery lead capacity  Bachelor's degree in a technical field such as Engineering or Computer Science degree o Soft Skills required to succeed in this role:  Detail Oriented: You notice all the little details for every document/requirement/conversation that comes across you, and it drives you crazy that others cannot keep everything consistent.  Self - Motivated: You do good work, and lots of if; the drive to deliver quality work is just a part of you. You are also able to simplify complex situations and navigate ambiguity.  Communicator/Negotiator: You are great at making sure everyone's speaking the same language and are on the same page, and sometimes that involves some give and take.  Multi-tasker: You are able to multi-task and work on multiple initiatives at the same time.  Learning is breathing mentality: You stay current on the tools and approaches that work best. And you are excited about working on new projects because every project is a new learning opportunity!  Team Player: You enjoy collaborating with, learning from, and teaching others so we all become better.  Dedication: pride yourself on analysis, logical thinking, and problem-solving skills.  Think outside-the-box: you have a pool of approaches / tactics to lean on and not afraid to customize nor find artistic ways to solve a problem MUST HAVE;  5+ years BA / BSA experience  Well-versed in delivery frameworks (Traditional Waterfall, Full Agile, and Hybrid - both waterfall and agile)  Technical knowledge in delivering technology advancement (previous SA experience desirable)  System Integration / API working knowledge  Vendor / external partnership expertise  Digital/Web/Mobile banking experience Nice Have;  Lending, Loans, Credit Cards, Mortgages, Credit Card  Experience in Product Owner, Scrum Master/delivery lead capacity  Bachelor's degree in a technical field such as Engineering or Computer Science degree   Physical Presence: Hybrid

Job Features

Job CategorySenior Business System Analyst

Description; o Reason for request: Lending Team o Candidate Value Proposition  The successful candidate will have the opportunity to gain valuable experience at a top 5 Canadian bank with the oppor...

CONTRACT, Hybrid
Canada
Posted 3 months ago

Description; Responsible for leading, planning and delivering all aspects of small (squads) to large (tribe), highly complex and strategic projects and program across multiple departments. PM from one to many projects in parallel based on complexity of each. Defines what is targeted, included and excluded scope, high-level budget envelope, high-level target in time, costs estimates and costs management. Change Management and associated priority. Works with Tribe PO, Architects and other stakeholders to ensure strategy and execution alignment. Leads all IT project management activities (staffing needs, budget, risk, audit requests, performance, security, PMO requirements, etc.). Creates and manages a risk register as well as put into place measures to minimize the risks. Helps manage risks and dependencies, escalates and tracks impediments. Time Management applied during the course. Creates and manages a schedule. Works with Architects and Tribe PO to determine capacity allocation for technical and improvement stories. Manages resources / squads; obtaining, assigning, adding or reducing based on needs. Coordinates with shared services (EIS, Infra etc) and manages all external partners of the projects sellers, consultants, etc.), including RFI (Request for Information) and RFP (Request for business proposals) with the procurement and legal services. Manages all required communications such as "Steering Committee", "Directorate", etc. as well as others stakeholders in order to keep everyone up to date on what is happening, summarizes overall Tribe planning and also to get decisions on specific project situations (problems/impediments, contingencies, alignment on topics, relentless improvement, etc.). Is a servant leader and coach for the squad and/or Tribe. Plans and facilitates Tribe events such as “Tribe PI planning” “Tribe retrospective”. Manages and optimizes the Tribe efficiency using various tools, such as Dashboards. Monitors Tribe level release execution and produces Tribe metrics. Supports Conflict resolution, removes impediments for the Tribe and escalates as required. Listens to and supports squads in problem identification and decision making. Encourages collaboration between squads and architects. Ensures that the project team/Squad/Tribe deliver value. Provides feedback on squad members to Line Managers. Manages the quality of deliverables in relation to the architecture, scope, time and budget available. We’re looking for an IT Project Manager to join our growing team! • Maintain a consistent business focus and an understanding of the current strategic direction of Intact’s technologies. • Master the business case while developing an understanding of the business domain. • Manage projects by understanding the company’s strategies, priorities and issues. • Assess capabilities to propose appropriate solutions and deliver the company’s values. • Manage stakeholders and maintain good relations with internal and external collaborators. • Define the mandate of an infrastructure program/project, as well as its scope in collaboration with the program/project sponsors. Initiate project start-up activities and agree on a vision of the scope with the sponsor. • Divide the project into achievable tasks and set up a functional organizational chart with roles and responsibilities. • Develop and maintain integrated project plans by identifying deliverables and dependencies, estimating associated duration and costs, and participating in the assignment of human resources to sub-activities. • Provide timely advice to experts and sponsors throughout the project to achieve and meet the objectives. Ensure that the investment in the project provides the best deliverables/products or optimal value to the client/sponsor. • Build lead and coordinate, in direct and/or indirect supervision mode, the activities of a multidisciplinary team including Project Managers (PMs) and Project Control Officers (PCOs). • Write reports on the entire project (progress, problems, costs, closing, etc.) while respecting established performance indicators. Lead project risk management. Effectively manage project delivery. • Maintain dashboards on a periodic and progressive basis throughout the program/projects. • Anticipate problems and difficult situations and take the necessary steps to resolve them. • Ensure proactive and effective communication at all levels of the project. • Ensure that the right communication channels are in place between project collaborators. • Manage relationships with the client Hybrid - 2 days per week in office

Job Features

Job CategorySenior Project manager

Description; Responsible for leading, planning and delivering all aspects of small (squads) to large (tribe), highly complex and strategic projects and program across multiple departments. PM from one...

CONTRACT, Hybrid
Canada, Toronto
Posted 4 months ago

Position Purpose:

This role involves sourcing and purchasing goods and services in line with the budget for each department. The role involves close control of purchasing budgets, negotiation with suppliers, ensuring delivery schedules are met and may be required to prepare ongoing reports for cost transparency. Key Accountabilities: - Forecasting, planning, and correctly assessing needs for goods and services to project stock levels, managing budgets and preparing reports - Liaising with suppliers and following up with suppliers concerning delivery times - Networking and negotiating with suppliers to ensure price adjustments and access to best costs. Research new suppliers - Management of the Request for Proposal (RFP) process including review of tenders - Follow market trends Knowledge & Experience: Must-have - 10+ years of previous experience with planning, organizing, financial, budgeting and decision-making, in a Procurement context with increasing scope of responsibility - University degree in logistics, business administration or purchasing or supply chain management - Strong market awareness   Soft Skills:
  • Impact and Influence
  • Service Oriented Focus (Building Partnerships)
  • Business and Financial Insight
  • Communication (verbal and written)
Nice-to-have - Applicable Procurement-related certifications - Finance and budgeting experience - Experience in a financial institution   Hybrid, 3 days onsite

Job Features

Job CategoryProcurement Manager

Position Purpose: This role involves sourcing and purchasing goods and services in line with the budget for each department. The role involves close control of purchasing budgets, negotiation with sup...

CONTRACT, Hybrid
Canada
Posted 4 months ago

Job Description:   The Senior Project Manager will be a seasoned expert responsible for guiding a group of project managers in the delivery of highly complex projects from end to end including initiation, requirement gathering, design, construction, testing, implementation and closure. The role works with minimal direction on complex projects, providing expert level knowledge of project management principles, standards, and business consulting through considerable project delivery experience. The Senior Project Manager uses significant latitude to control projects, conduct status reviews, provide business guidance, identify any deviations to the project plan, and recommend corrective action to mitigate potential issues. The role analyzes situations and data to prepare and deliver executive level presentations to keep management informed of project status, changes, and milestone achievements. the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. How you'll succeed • Project Management – Outline project goals, terms of reference, resource requirements, and costs. Create a resource plan that ensures all stakeholders have a voice on the project. Assess the efficiency of the practices and procedures used by a team, and provide guidance that will continuously improve the project plan. Must be comfortable and adept at owning project financials and reporting, leading team meetings and Executive SteerCos with senior stakeholders and business Sponsors. • Collaboration – Help internal partners make informed decisions about the development of programs, products, and services. Coach and mentor your teams as you work toward a common goal. Negotiate deliverables and milestones whenever necessary. • Project Coordination – Proactively identify risks to the project schedule and find ways to mitigate them. Monitor milestones; ensure they’re completed according to timelines and budgets. Execute a project plan that strikes the right balance between budget, time, and risk. • Communication and Persuasion – Share ideas, build consensus, and write with impact. Chair meetings and • Relationships – Develop trusted working relationships with business stakeholders and technology partners. • Leadership – For those candidates with significant experience, train and mentor colleagues. Must Have Requirement: • 8+ years experience in Project management - need to be able to hit the ground running with minimal direction. • Background and evidenced experience in project management and PM qualifications/certification Nice to Have: • banking experience is preferred • Degree/diploma in a related field of study • PMP designation • Knowledge of Finance operations and systems an asset Soft Skills: • You have a deep understanding of the practices, procedures, and principles required around documentation, management and execution of business processes. You have the ability to analyze detailed concepts, quickly resolve project issues, and assess the advantages and disadvantages of solutions. • Work with minimal oversight   Hybrid - In office 2 day per week

Job Features

Job CategorySenior Project manager

Job Description:   The Senior Project Manager will be a seasoned expert responsible for guiding a group of project managers in the delivery of highly complex projects from end to end including in...

CONTRACT, Hybrid
Canada, Toronto
Posted 4 months ago
Must Haves: Azure Databricks  Python,Azure Data Factory , Power BI    Description Data Science Developer - Deliverables The candidates will perform Data Science Developer work by creating, enhancing, maintaining, supporting, and sustaining existing pipelines, analytics models, and data products Specific Deliverables Deliverables expected to be produced could include: ·        Creating, enhancing, maintaining, and supporting structures for storage of data in formats that are suitable for consumption in analytics solutions. ·        Automation of data pipelines used to ingest, prepare, transform, and model data for use in analytics products. ·        Creating, enhancing, maintaining, and supporting dashboards and reports. ·        Creating, enhancing, maintaining, and supporting analytics environments and implementing new technology to improve performance, simplify architecture patterns, and reduce cloud hosting costs. ·        Knowledge transfer sessions and documentation for technical staff related to architecting, designing, and implementing continuous improvement enhancements to analytics solutions. These sessions will be held as needed and on a case by case basis that involve walkthroughs of documentation, code, and environment setups.   Skills: Experience and Skill Set Requirements Data Science Developer - Evaluation Criteria   Data Storage and Preparation - 35%
  • The candidate must demonstrate their experience with Azure Storage, Azure Data Lake, Azure Databricks Lakehouse, and Azure Synapse structures in real world implementations
Data Pipelines - 35%
  • The candidate must demonstrate their experience with automating data pipelines using appropriate Microsoft Azure Platform/Technologies (SQL,Python, Databricks and Azure Data Factory)
Data Analytics - 15%
  • The candidate must demonstrate their experience with Power BI reports and dashboards
Knowledge Transfer - 15%
  • The candidate must demonstrate experience in conducting knowledge transfer sessions and building documentation for technical staff related to architecting, designing, and implementing end to end analytics solutions
  Hybrid:3 days per week in the office

Job Features

Job CategorySenior Data Science Developers

Must Haves: Azure Databricks  Python,Azure Data Factory , Power BI    Description Data Science Developer – Deliverables The candidates will perform Data Science Developer work by creating, ...

CONTRACT, Hybrid
Canada, Toronto
Posted 4 months ago
  Job Description:   Must haves:
  • PM experience – 7+ years
  • Payment Product design/build/testing/release experience – 3 years
  • Good understanding of ISO 8583 Payment Spec and VISA/MC – 3 years
  • Experience in transformational projects that include application and infrastructure – 3 years
  • MS Project, Visio, PowerPoint and excel // MS office suite – 7 years
  • Project Financial tracking – 7 years
  • Waterfall and agile methodology – 5+ years
  • Experience with Azure and cloud – 2 years
  Nice to have:
  • PMP
  • POS experience
  • Fluent in Italian and/or French (ideally someone bilingual)
  Soft Skills:
  • Working in very-high dynamic environment
  • Strong multi-tasking experience
  • Strong organizational skills
  • Self-sufficient - able to work independently
  • Ability to explain technical issues in laymen terms
Hybrid: Hybrid - Monday and Tuesday  in office

Job Features

Job CategoryProject Manager

  Job Description:   Must haves: PM experience – 7+ years Payment Product design/build/testing/release experience – 3 years Good understanding of ISO 8583 Payment Spec and VISA/MC – 3 years Ex...

CONTRACT, Hybrid
Canada, Toronto
Posted 4 months ago
KEY ACCOUNTABILITIES    MUST HAVE: 1.) Cyber security experience 2.) Information security risk management experience 3.) Able to translate complex technical information for Business stakeholders to consume.   NICE TO HAVE 1.)  Security Architecture CUSTOMER: Provide consultation and advice to partners on a broad range Technology Controls / Information Security programs / policies / standards and incidents for own specialized area • Conduct project consulting on assessment of risk, definition of required controls, appropriateness of implemented control procedures, vulnerability assessments and any other relevant areas • Lead or contribute to completion of risk and control design assessments for an application portfolio, articulate and document impact of control gaps to the business and the overall Bank, risk mitigation and remediation plans, remediation strategy document as applicable • Contribute to the definition, development, oversight, and advancement of a global security management strategy and framework • Ensure technology, processes, and governance are in place to monitor, detect, prevent, and react to both current and emerging technology / security threats • Develop on-going Technology Risk reporting, monitoring key trends and defining metrics to regularly measure control effectiveness for own area • Work proactively with technology partners / stakeholders and service/platform owners to ensure all technology security components are integrated into the banks overall Enterprise Architecture, and any control gaps are addressed effectively and efficiently. • Consult on Regulatory compliance requirements, reporting and questions • Provide support and consulting in preparation for Audits and in composing management responses and appropriate remediation activities • Participate in computer security incident responses relevant to business (or enterprise wide) and represent respective function and Enterprise position to the business, and business needs to incident response team SHAREHOLDER: Adhere to internal policies / procedures, technology control standards, and applicable regulatory guidelines • Contribute to the review of internal processes and activities and assist in identifying potential opportunities for improvement • Adhere to and advise on / oversee / monitor / enforce enterprise frameworks and methodologies that relate to technology controls / information security activities • Influence behavior to reduce risk and foster a strong technology risk management culture throughout the enterprise • Remain informed of emerging issues, industry trends and/or relevant changes • Define / develop / implement / manage standards, policies, procedures, and solutions that mitigate risk and maximize security, availability of service, efficiency and effectiveness • Actively manage relationships with other areas of Technology / businesses / corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank • Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required • Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite • Participate in business specific / cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance • May develop / provide / contribute to complex reporting, analysis, and assessments at the functional or enterprise level EMPLOYEE / TEAM: Continuously enhance knowledge / expertise in own area • Keep current on emerging trends / developments and grow knowledge of the business, analytical tools and techniques • Prioritize and manage own workload to deliver quality results and meet assigned timelines • Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency • Establish effective relationships across multiple business and technology partners, program and project managers • Participate in knowledge transfer within the team and business units BREADTH & DEPTH: Expert knowledge of IT security and risk disciplines and practices • Advanced knowledge of of organization, technology controls / security/ risk issues • May participate on complex, comprehensive or large projects and initiatives • Acts as a lead expert resource in technology controls / information security for project teams, the business / organization and/or outside vendors    Hybrid: In office 2 days a week  

Job Features

Job CategoryTechnology Risk Manager

KEY ACCOUNTABILITIES    MUST HAVE: 1.) Cyber security experience 2.) Information security risk management experience 3.) Able to translate complex technical information for Business stakeholders...

CONTRACT, Hybrid
Canada
Posted 4 months ago
Job Description: As a UX Content Writer/Content Designer, you’re responsible for writing, editing and proofreading copy for our public-facing channels. Working with our cross-disciplinary design teams, you’ll develop innovative content that delivers a best-in-class user experience. You’ll connect with our clients through a brand personality that's trustworthy, helpful and friendly. And you’ll bring it to life with human-centric copy that leverages a deep understanding of strategic insights, business goals and user needs. Through the language you choose and the stories you tell, you’ll move the dial on site-wide enhancements one word, one page and one project at a time. Your primary responsibility is to follow, create and maintain editorial standards, ensuring fully optimized content is on brand, meets user and business goals and maintains a consistent voice and tone. You’ll deliver cohesive and compelling copy that communicates the core value of our products and services, while applying SEO tactics to increase site visibility, click-throughs, authority, engagement and sales. Your knowledge of accessibility best practices and inclusive writing principles will help make our audience feel welcomed and valued. A degree in English, Marketing, Journalism or Technical Writing (or equivalent work experience) and English language proficiency are critical to the role, along with flexibility, strong attention to detail and exceptional interpersonal skills. You must be able to meet tight timelines, embrace new technologies and adapt quickly to change. If you’re a dynamic, self-motivated professional with 3 or more years (5 or more years for senior) of digital writing and editing experience for a variety of platforms. Research: · Support projects in their initial phase, conducting content strategy tasks and UX research as needed; this includes competitive research, content inventories, drafting usability questions and wire frame copy, and more Content creation: · Manage all facets of the editorial process throughout a project's lifecycle, which includes supporting French translation · Write, edit and proofread original (and supplied) copy, ensuring it’s accurate, on brand and meets business objectives · Ensure content meets CIBC style/brand, voice/tone and quality standards; copy must be clear, concise, conversational, follows accessibility requirements and the principles of plain language, is searchable and works for all channels and viewports · Conduct content walkthroughs with project teams and external stakeholders, such as business and marketing teams, regulatory groups and Legal · Proactively move pages through the editorial workflow, addressing questions and feedback, collecting signoffs, authoring in our CMS and more; follow version controls for content within copy decks · Contribute to style guide reviews/updates, and proactively work to maintain style/brand, voice/tone and quality standards amongst greater content team (senior content designer) · Demonstrate initiative and expertise to proactively drive site-wide enhancements outside of regular project work (senior content designer) Subject matter expert and training: · Remain current on emerging web technologies, accessibility standards, mobile applications and SEO · Build and maintain core knowledge of CIBC’s digital platforms and channels · Help onboard and train others on Editorial workflow, content creation and CMS authoring guidelines · Review copy decks to ensure we maintain a consistent voice and tone throughout our properties (senior content designer) Relationships and audience: · Foster collaborative relationships with stakeholders, always advocating for good content · Collaborate with others to deliver sound content that meet business objectives and user needs · Understand business strategies and audiences to ensure content alignment; determine the messaging needed to support initiatives · Work with UX and visual design teams to develop innovative content and deliver a best-in-class client experience Must haves: 1. 5+ years of experience - content editor /content design/UX writing/editorial environment 2. Excellent working knowledge of CP Style 3. Experience writing for web and/or digital properties Nice to have: • Previous banking experience • Experience with AEM or similar CMS • Familiarity with enterprise project methodologies and publishing/workflow tools • Previous experience working with cross-disciplinary teams of UX and Creative Designers, Content Strategists, Product Design Leads and more • Familiarity with the principles of content strategy and inclusive writing • Familiarity with WCAG 2.0 Accessibility Standards and plain language principles • Working knowledge of SEO and user experience • Jira/Confluence Soft Skills • Excellent communication skills, both written and oral, used to liaise with and present your content to stakeholders •Tech savvy and open to learning new technologies, such as Adobe Experience Manager (AEM) CMS, Confluence/Jira •Effective relationship management skills •Detail and process oriented with the ability to manage multiple tasks •A collaborative team player willing to share expertise and knowledge •Taking a high degree of initiative; managing time and organizing workload •Working with minimal direction while responding to shifting business needs • Able to Prioritize Education and Certifications: Degree in English, Marketing, Journalism or Technical Writing with strong language skills (or equivalent work experience).   Physical Presence: Hybrid - 2 days per week in office

Job Features

Job CategoryContent Editor - Expert

Job Description: As a UX Content Writer/Content Designer, you’re responsible for writing, editing and proofreading copy for our public-facing channels. Working with our cross-disciplinary design tea...

CONTRACT, Hybrid
Canada
Posted 4 months ago
Description; Sr Project Manager that can lead a critical AI project as part of our Delivery Practice. Requirements: - Prior TD experience - AI project Delivery experience - 10+ years project management experience - Prior banking experience - Strong Agile experience (JIRA/Confluence) - excellent communication - Manage the plan, team, report to executive level management - Scrum Master experience - experience leading large projects - Waterfall; Agile experience   Physical Presence: Hybrid - 3 days per week in office

Job Features

Job Category Sr Project Manager

Description; Sr Project Manager that can lead a critical AI project as part of our Delivery Practice. Requirements: – Prior TD experience – AI project Delivery experience – 10+ years...