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Daily Job Duties/Activities: Deliver against the strategic 1-2 year marketing plan that is aligned to business revenue targets – within the allocated marketing budget. Monitor and manage plan through regular updates as necessary. In partnership with the Director and Senior Director, manage the development and delivery of the strategies and marketing tactics (offer, creative, target audience, channel) to meet business targets. Work collaboratively across the Marketing teams and Marketing Solutions & Client Offers, and lines of business to ensure effective growth of the overall line of business revenue plan. Build and develop relationships with the key business contacts to become a trusted and valued partner in their business growth (breadth and depth of business knowledge) Responsible for the creative development and the internal approval process, including legal and compliance reviews, for assigned direct marketing initiatives. Ensure all marketing activities support the CIBC brand and are brand compliant. In partnership with the lines of business, be the subject matter expert on all competitive engagement insights and ensure proper integration of findings. Leverage, promote and employ analytics to deliver measurable and profitable marketing initiatives – imbedding results driven learning into future initiatives for continued improvement. Support the optimization of the Marketing budget – maximizing channels and marketing ROI. Ensure on-going communication and regular status updates on all aspects of assigned Marketing Campaigns and activities with all key stakeholders. Proactively identify new and effective ways to deliver target direct marketing communications support to the lines of business. Must-Have Skills/Experience: • 1+ years' experience managing creative and marketing communications processes for all mediums including direct and interactive (Marketing Project Management) • 1+ years' Financial services experience including knowledge of retail banking products. Credit Cards experience is ideal. *Without this experience it is a steep learning curve. If they have agency experience but no cc, this will work • Email marking experience producing client-facing communications • Experience managing budgets (Ensuring all costs come into estimate) • Undergraduate degree - preferably Marketing unless they have equivalent related experience. Nice to Have: • 3+ years of experience working with an agency on creative. • Copy writing experience/familiarity *Strong Nice to Have • Understanding of how emails are created from a technical perspective Soft Skills: • ***Able to influence without authority, not afraid to share their point of view in a respectful manner*** • Excellent verbal and written communication skills • Attentive to detail • Self-starter with the ability to learn quickly • Able to manage multiple email campaigns concurrently • Able to build strong relationships across a diverse group of partners and stakeholders • Ability to deliver projects on time; works with a sense of urgency • Willingness to be flexible and learn • Negotiation skills - able to manage difficult conversations - manage the expectations of the business when they ask for additional emails. • Able to influence internal partners and stakeholders

Job Description: The mandate of Procurement is to provide sourcing and contracting services utilizing disciplined governance to enable to effectively execute against its business priorities. Procurement is comprised of International, Technology and Corporate/Professional Services Sourcing which execute contracts for the supply of products and services used with optimal balance of price, risk, quality and organizational impact. The Procurement team also provides support for Vendor management programs and purchasing and procurement applications. As a Category Manager, Procurement you will manage and execute on end -to-end sourcing opportunities, as required, to drive cost savings and process efficiencies; and strong contract negotiation experience. This role is within the Canadian Wealth, Commercial Banking & Infrastructure Procurement Team, and will focus on a broad range of spend categories. You will execute and implement sourcing initiatives within the relevant expenditure categories. Must Have Requirement: 1. Procurement experience – 5 years 2. Legal Counsel experience (contract drafting) -  5 years 3. Risk management experience – 2 years 4. Ability to manage multiple deliverables 5. Proven negotiation skills Nice to Have: 1.      Business analyst experience 2.      Former CIBC Experience 3.      Technical writing 4.      Experience with Coupa Soft Skills: • Experience managing numerous vendors and stakeholders • Strong written and verbal Communication

Description; Working within Capital Markets in Application Operations, an area which runs all OpenShift platforms for the bank. Runs Treasury Risk Adjudication area - Retail side - transfer money, check balance, etransfers, self-service investment side. MUST HAVE; Understanding how to operate and support IBM DataPower & SSAA appliances in a production environment No need to program on SSAA or DataPower, but have experience in what it's like to run DataPower OS and DataPower appliances Nice Have; Capital Markets OpenShift   Physical Presence: Hybrid - 2 days per week in office

Description; Looking for a intermediate control tester to test internal and external controls within Audit Needs to come from a audit and compliance background Some that has experience with internal control testing an independent testing
Physical Presence: Hybrid - 3 days per week in office

Description; Role Overview The Sr. IT Business Analyst position works closely with business and technical stakeholders, and vendors in evaluating business information systems, providing innovative IT solutions and preparing requirement specifications. This role works to identify system needs, analyze and assess impact of changes in business processes and provide advice on possible remedies. Liaises with systems development teams, business users, and vendors to ensure effective communication and better understanding of requirements. Position Responsibilities: Elicit and analyze business requirements (new, change requests and production support) Coordinate the preparation of user specifications with business users. Identify the gaps and impact of the initiative and propose feasible solutions prior to implementation of the initiative. Conduct impact analysis on application changes to ensure that appropriate solutions are defined. Apply change management principles where appropriate in the process to effectively deliver solutions. Act as a liaison between the business users and IT delivery team on business and system requirements and issues. Assist in the coordination and management of projects from scoping of requirements to implementation. Assist in the development of user acceptance test strategy and scope. Continuously find ways and means to improve business process. Perform production systems support for business units as needed (e.g., reconciliations, issue resolutions.) Assist in process documentation and analysis whenever necessary. Provides guidance and coaching to other business analysts. Required Qualifications: 1. 10+ years work experience with 7+ years of experience doing business analysis work 2. Knowledgeable in SDLC   Physical Presence: Hybrid - 2 days per week in office

Description; 12 month contract chance to convert to perm The role would be responsible for: - Issue management for MDPA - Management of deliverables for the IFRS9 workstream - Support in audit requests (external/internal) - Setting up compliance processes for MDPA MUST HAVE; Governance and Controls Operational Risk / Third Party Risk / Regulatory Ability to work with Business / operations on implementing controls, work with internal and external audit teams Define regulatory requirements and how they impact the bank and operations Nice Have; IFRS 9 or other IFRS MDPA
Physical Presence: Hybrid - 2-4 days per week in office

Description; • If the person is great at his skills then above will change to 60% Projects and 40% Operations • Automation - Someone who can review existing scripts and create and tweak new scripts as needed - manual tasks to automation (look for ways to streamline) years of progressively responsible experience in enterprise technology operations, multi-cloud platform management Customer Support Provide daily support to customers, focusing on server operations, troubleshooting, as well as backup and restore operations. Ensure high levels of customer satisfaction and maintain strong customer relationships. Strategy and Support Collaborate on delivering the outcome of strategic roadmaps that evolve the infrastructure portfolio, providing subject matter expertise as these roadmaps are planned and executed. Act as a technical SME involved in major incidents affecting hybrid cloud platforms, server and storage workloads, or related automation systems. Assist in the identification of underlying root causes and remediation activities. Pillars: • Operational Excellence • Automation and Modernization • Customer Support • Documentation and Compliance • Strategy and Support MUST HAVE; • Exchange On-Line, Archiving Technologies - Barracuda or Veritas, Network File Shares, Backups, Patching, M365 Stack, Cloud - Azure and AWS, Windows Server OS and Windows Server T-Shoot • Modern Email Infrastructure such as M365, Sendgrid etc. • Microsoft 365 – Teams including Channels, OneDrive • Full life Cycle Testing and deployment of MS-released patching – all environments. • Responsible for supporting EDR for enterprise Storage and cloud repositories. • Microsoft – Windows Servers Eco-System • Microsoft Entra ID user and access management and third-party integrations. • Backup solutions (Rubrik On-Prem and RSC, Veritas) • Azure MFA/SSO/SSPR • PING FED and DIR - SSO and SSPR • Monitor and maintain server, storage, and network systems to ensure high availability and performance. • Manage incident, problem, and change management processes for infrastructure components. • Perform root cause analysis (RCA) on recurring or high-impact infrastructure incidents. • Execute infrastructure health checks, capacity planning, and performance tuning. • Maintain system documentation, operational procedures, and configuration records. • Respond to monitoring alerts and perform first- and second-level troubleshooting. • Collaborate with other IT teams (e.g., application support, security, DevOps) to resolve cross-functional issues. • Participate in on-call rotation and provide after-hours support as needed. • Identify and implement automation opportunities to improve operational efficiency. • Excellent communication and documentation skills • Strong sense of ownership and operational awareness • Able to work cross-functionally across dev, infrastructure, and legacy support teams • Comfortable maintaining reliability for systems you didn’t originally build Nice Have; health care experience

Description; To begin with - 40% Project - 60% operations - Service Now Ticket Resolution • If the person is great at his skills then above will change to 60% Projects and 40% Operations • Automation - Someone who can review existing scripts and create and tweak new scripts as needed - manual tasks to automation (look for ways to streamline) years of progressively responsible experience in enterprise technology operations, multi-cloud platform management Customer Support Provide daily support to customers, focusing on server operations, troubleshooting, as well as backup and restore operations. Ensure high levels of customer satisfaction and maintain strong customer relationships. Strategy and Support Collaborate on delivering the outcome of strategic roadmaps that evolve the infrastructure portfolio, providing subject matter expertise as these roadmaps are planned and executed. Act as a technical SME involved in major incidents affecting hybrid cloud platforms, server and storage workloads, or related automation systems. Assist in the identification of underlying root causes and remediation activities. Pillars: • Operational Excellence • Automation and Modernization • Customer Support • Documentation and Compliance • Strategy and Support MUST HAVE; • Exchange On-Line, Archiving Technologies - Barracuda or Veritas, Network File Shares, Backups, Patching, M365 Stack, Cloud - Azure and AWS, Windows Server OS and Windows Server T-Shoot • Modern Email Infrastructure such as M365, Sendgrid etc. • Microsoft 365 – Teams including Channels, OneDrive • Full life Cycle Testing and deployment of MS-released patching – all environments. • Responsible for supporting EDR for enterprise Storage and cloud repositories. • Microsoft – Windows Servers Eco-System • Microsoft Entra ID user and access management and third-party integrations. • Backup solutions (Rubrik On-Prem and RSC, Veritas) • Azure MFA/SSO/SSPR • PING FED and DIR - SSO and SSPR • Monitor and maintain server, storage, and network systems to ensure high availability and performance. • Manage incident, problem, and change management processes for infrastructure components. • Perform root cause analysis (RCA) on recurring or high-impact infrastructure incidents. • Execute infrastructure health checks, capacity planning, and performance tuning. • Maintain system documentation, operational procedures, and configuration records. • Respond to monitoring alerts and perform first- and second-level troubleshooting. • Collaborate with other IT teams (e.g., application support, security, DevOps) to resolve cross-functional issues. • Participate in on-call rotation and provide after-hours support as needed. • Identify and implement automation opportunities to improve operational efficiency. • Excellent communication and documentation skills • Strong sense of ownership and operational awareness • Able to work cross-functionally across dev, infrastructure, and legacy support teams • Comfortable maintaining reliability for systems you didn’t originally build Nice Have; health care experience   Hybrid Work Environment

Description; We conducted an extensive 6 month Solution Investigation to decommission one of our legacy in-house policy administration solutions which currently reside in an unsupported platform. Team made several recommendations and it has been determined to immediate start work on moving capabilities from the legacy platform to a supported platform. The project involves building capabilities in SharePoint, AS400, Front end development, back-end development, and RPA jobs. Team who will be working are existing resources, and we are missing a PM to plan, collaborate and report all these different workstreams/recommendations and take it to closure.   Hybrid - 2 days per week in office

Description; Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks. • Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product. • Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. • Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently. • Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues. • Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training. • Establishes the go-to-market, pricing and positioning strategies. • Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle. • Identifies and analyzes market trends to update and improve product usability • Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional. • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. • Provides specialized consulting, analytical and technical support. • Exercises judgment to identify, diagnose, and solve problems within given rules. • Works independently and regularly handles non-routine situations. • Broader work or accountabilities may be assigned as needed. Qualifications: Foundational level of proficiency: • Marketing Analysis. • Creative thinking. Intermediate level of proficiency: • Process Improvement and optimization. • Business Strategy. • Research and information synthesis. • Business Operations. • Financial & Risk Management. • Product Management. • Learning Agility. • Customer centricity. • Verbal & written communication skills. • Collaboration & team skills. • Analytical and problem solving skills. • Influence skills. • Data driven decision making. Advanced level of proficiency: • Product Development. • Product Value Proposition and Go-to-Market Assets Definition, Design and Development. • Technology Business Requirements. Definition, Analysis and Mapping. • Product Lifecycle Management (Using Agile Methodologies). • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience • Deep knowledge and technical proficiency gained through extensive education and business experience. Must have:

• 5–7+ years of experience in product management, product ownership, or related roles.
• Proven track record of leading end-to-end product lifecycle from ideation through development, launch, and retirement.
• Experience working in Agile environments with strong backlog management, story writing, and prioritization skills.
• Hands-on involvement in go-to-market planning, product activation, and customer adoption.
• Demonstrated ability to work cross-functionally with business, technology, marketing, UX, and finance teams. strong stakeholder management experience

Hybrid - 4 days per week in office

Description; As a Senior Process Consultant, you will be supporting Infrastructure Technology in its strategic path of innovating our infrastructure products by improving and building new processes and workflows. You will excel in identifying opportunities to simplify, reduce waste and ultimately free-up capacity of our Operations through process optimization and automation. You will provide consultation on process designs for large, innovative Technology initiatives. You will be an advocate for enabling continuous improvement across Technology. In addition, you will work collaboratively with the other Infrastructure Engineering teams to achieve common goals and actively promote co-operation and good working relationships among team members. How You’ll Succeed ● Leadership – Use your expertise in process engineering methodologies and project management to lead multiple projects and initiatives. Identify and remove barriers that slow or prevent the successful attainment of strategic Improvement initiatives. Plan, support and provide training and coaching in Process Engineering and other improvement methodologies to Executives, Operations, Process Consultants, and others. ● Process Modeling – Develop current and future state process maps/documentation. Create data collection plans to measure key process KPIs and identify and develop leading process measures. ● Process Improvement – Conduct data analysis to understand process capability and performance. Facilitate sessions and apply design principals to develop future state processes. Create implementation plans and metrics to deliver process improvements and sustain results. ● Task Achievement – Drive and track projects to successful completion. Provide senior management with project status updates, feedback and appropriate reporting on key process-focused objectives. Who You Are ● You are passionate about process and exhibit it not only at work but in your day-to-day life. ● You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making. ● You can demonstrate experience in applying an improvement methodology utilizing Lean Six Sigma principles. An understanding of ITIL principles and concepts would be an asset. ● You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. ● Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.   Must-have skills: -10+ years of process experience -Lean Six Sigma Green Belt or higher -ITIL Certification -Strong experience with technology processes - needs to understand language being dealt with (Infrastructure Technology)   Hybrid - 2 days per week in office

Description; Working on an initiative to help one of their clients to move off of progress technology Need a person who can decouple the Progress data sources from Progress Then reverse engineer the progress code do define requirements MUST HAVE; Progress 4GL development experience Oracle sql plugin Linux Nice Have; financial / wealth experience   Hybrid - 2 days per week in office (will consider remote)

Description; The Azure DevOps (ADO) and Open Source DevOps Automation Engineer is responsible for designing, implementing, and maintaining automation solutions within a DevOps environment, leveraging both Microsoft Azure DevOps (ADO) and a variety of open-source tools. This role focuses on automating infrastructure provisioning, application deployments, testing, and other repetitive tasks to improve efficiency, reduce errors, and accelerate the software delivery lifecycle. The Automation Engineer will work closely with development, operations, and security teams to identify automation opportunities, develop automation scripts and workflows, and ensure the reliability and scalability of the automation infrastructure. Key Responsibilities: * Design, develop, and implement automation solutions for infrastructure provisioning, application deployments, testing, and other DevOps tasks. * Automate CI/CD pipelines using Azure DevOps (ADO) Pipelines and open-source tools to ensure continuous integration, continuous delivery, and continuous deployment. * Implement Infrastructure as Code (IaC) using tools like Terraform, ARM templates, or CloudFormation to automate infrastructure provisioning and management. * Automate configuration management tasks using tools like Ansible, Chef, or Puppet to ensure consistent application configurations across environments. * Develop and implement automated testing frameworks and scripts to ensure the quality and reliability of software releases. * Automate the configuration and management of monitoring and alerting systems to proactively identify and resolve issues. * Develop automation scripts and tools using scripting languages such as Python, Bash, PowerShell, and Groovy. * Integrate various DevOps tools and platforms using APIs and other integration methods. * Utilize version control systems (e.g., Git) and collaboration tools (e.g., Jira, Confluence) to manage automation code and collaborate with team members. * Troubleshoot and resolve automation-related issues, identifying root causes and implementing effective solutions. * Create and maintain documentation for automation scripts, workflows, and processes. Share knowledge and best practices with other team members. * Continuously identify opportunities to improve automation processes and tools. Qualifications: * Bachelor's degree in Computer Science, Engineering, or a related field. * 3+ years of experience in DevOps engineering or automation engineering roles. * Strong understanding of DevOps principles and practices. * Experience with Azure DevOps (ADO) Pipelines, including YAML-based pipeline configuration. * Proficiency in scripting languages such as Python, Bash, and PowerShell. * Experience with Infrastructure as Code (IaC) tools like Terraform, ARM templates, or CloudFormation. * Experience with configuration management tools like Ansible, Chef, or Puppet. * Experience with testing automation frameworks and tools. * Familiarity with cloud platforms such as Azure, AWS, or GCP. * Experience with version control systems (e.g., Git). * Excellent problem-solving and troubleshooting skills. * Strong communication and interpersonal skills. * Azure DevOps Engineer Expert certification is a plus.   Hybrid - 2 days per week in office

Job Description Of course, the journey would not be possible without world class talent. We’re in search for Salesforce Developer to help us break new technology ground. You’ll be joining a diverse and inclusive agile lab delivering solutions on Salesforce’s Financial Services Cloud and Lighting platform. We’re pulling all the stops and employing the latest in technology, scaled agile practices, as well as DevOps/SRE to help bring to life the CRM Advisor Platform of the future. So if you’re a curious problem solver with your fair share of Salesforce implementation war stories, give us a shout and we can tell you more about the journey. What will you do? • You will work closely with the architects and business partners to implement CRM capabilities on the Salesforce platform. • You will be responsible of the design and development on the Salesforce Financial Service Cloud to drive business value. • Provide thought leadership and direction to maximize our CRM transformation with the Salesforce platform. • Assist scrum teams in gathering requirements/user stories to develop/enhance functionality on the Salesforce platform, including the technical analysis and estimates. • Actively contribute in any team discussions, value add by sharing experiences or providing technical know-how to the team best leverage the out of the box capabilities. • Support in DevOps development and process efficiencies. • Stay current on Salesforce’s development platform and implement Salesforce development best practices. MUST HAVE; • 5+ years of web-based application design/developer experience or full-stack development • 2+ years in Salesforce configuration, customization, development using Salesforce.com • Hands-on experience with the Lightning platform including APEX coding, Aura framework, Lightning Web Components, API’s, Platform Events and Salesforce Data Model. • Understanding of the Salesforce platform and its architecture and product suite including Sales & Service Cloud and Financial Services Cloud • Technical background with web development technologies like Java, .Net, HTML, XML, JSP and JavaScript. • Experience integrating Salesforce applications with 3rd party systems using APIs, UI frameworks and event based integration patterns. • Design and development experience using Agile • Salesforce Certifications: Salesforce Administrator, Platform Developer I (PDI) Nice Have; • Experience implementing CRM solutions in the financial sector • Ongoing experience/practices on keeping up-to-date on Salesforce trends and best practices related to technical designs • Engaged in the broader Salesforce Community • Experience with Salesforce DevOps best practices and tools including Jenkins, AutoRABIT and Gearset • Experience with ETL tools (Datastage) & OCP • Advanced analytical and reasoning abilities. Able to develop and adapt business processes after evaluating multiple solutions.   Hybrid - 3 days per week in office

Description; We’re searching for a Scrum Master to lead one of our Agile squads in the CRM & Advisor Technologies group. You’ll be joining a diverse and inclusive agile lab delivering solutions on Salesforce’s Financial Services Cloud and Lighting platform part of an Agile Program. Here within the lab, employing the latest in technology and Scaled Agile practices to help bring to life the CRM Advisor Platform of the future here at RBC. Definitely a great opportunity for a Scrum Master who is looking for advancing your agile skills and gain exposure to a large scaled agile program, working with the latest technologies. What will you do? • Promote and drive adoption of Agile Methodologies and Agile Mindset (Drive Business Value, Deliver in Iterations, Collaboration) • Remove impediments to deliver outcomes and results through proactive management of external dependencies, critical thinking/problem solving, and development of new solutions or approaches to ongoing challenges • Navigate and identify shared IT services required by the team in the delivery of its objectives. Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team • Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues. Facilitate and engage in business analysis, user experience and technical conversations across platforms and multiple levels of influence • Work in a Scaled Agile Program and collaborate with other scrum masters and squads to work collectively and deliver capabilities on the next generation CRM Advisor Platform • Communicate cross functionally, ensuring transparency of progress and outcomes; Report team progress and accomplishment up and across; Facilitate status updates (including project financials and running concurrent Agile projects under fast-paced work environment), product demos and retrospectives What do you need to succeed? Must-have • 3+ years of experience as a Scrum Master – where Scrum principles, practices and theory were diligently applied • Certified Scrum Master / Agile Practitioner • Ability to listen, communicate clearly, concisely with confidence and demonstrate ability to influence others • Ability to coach teams and individuals in regards to their Agile practices and the ability to advise group of people around how to best organize themselves in order to achieve a goal • Project / Program delivery in Agile environment (medium-to-large scale initiatives) using influence to facilitate to outcomes • Ability to apply well documented Agile techniques (User Stories, Burndown techniques, Acceptance Test Driven Development, Continuous testing, etc.); SAFe and/or Scaled Agile experience is an asset • Able to effectively prioritize own workload and focus across many streams of work Nice-to-have • Strong IT delivery background, preferably in development or systems analysis • Experience applying RBC Agile Management Framework in deliver medium to large complexity projects, and with the Enterprise Decision Support PAR process • Experience and/or knowledge with Test Automation tools and approaches MUST HAVE; Nice Have; Salesforce Technical/software dev background Hybrid - 3 mandatory days per week in office