Job Archives
Typical Day in Role:
• As Senior Manager, Business Digital Enablement CRM Solutions, you will contribute to the oversight and strategic design of CRM primary product capabilities in IB Retail & Digital Banking, to drive client experience and to build primacy across the target IB Retail Segments while ensuring the business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.
• The incumbent acts as a Sr. Product Manager and manages the design and deployment front-line tools and solutions across our international markets for retail and small business segments. As a Sr. Product Manager, you will manage the definition, design, implementation and operational integrity of the enterprise wide IB Retail Business Digital Enablement roadmap, depending on the area of specialization (but not limited): Customer Relationship Management (CRM) technology (iCRM, Sales Platform, Salesforce), and campaign/portfolio management technology. The incumbent will work in close partnership with teams in Consumer Analytics, Digital Banking, Global Banking Technology, Global Operations, local business lines and the rest of the Consumer & Small Business team to identify, define and build innovative technology solutions for customers to deepen relationships and their engagement with Scotiabank products and solutions.
• Customer Focus:
Lead user led design sessions with front line users to ensure product design is reflective of the needs of the user
• Product Strategy & Roadmap:
Sr. Product Manager for IB Retail & Digital CRM solutions.
• Collaborate with stakeholders to define and execute the product vision, strategy, and roadmap. • Translate business goals into clear and actionable product plans.
• Aligns IB CRM Capability Map with distribution and segments team focusing on growth segments
• Data-Driven Approach:
• Utilize data and analytics to identify user needs, track product performance, and make informed decisions. Conduct market research, user testing, and competitor analysis to stay ahead of industry trends and customer expectations
• Agile Development:
• Work closely with cross-functional teams, including engineering, design, and QA, in an Agile/Scrum environment. Drive the product development process, manage sprints, and ensure timely delivery of high-quality features.
• Self-Starter and Ownership:
• Take ownership of your work, demonstrating a proactive and results-oriented approach. Exhibit strong problem-solving skills and the ability to navigate complex challenges with minimal supervision.
Define and lead change management framework to assist in the implementation and adoption of any new technologies / functionalities deployed.
• Collaboration and Communication:
Foster effective communication and collaboration with various stakeholders, including internal teams, clients, and external partners. Present product updates, roadmap plans, and insights to key stakeholders and executive management.
• Tool Proficiency:
Utilize industry-standard tools and platforms such as Confluence, Jira and Figma to manage product development, track key metrics, and collaborate with the team effectively.
Candidate Requirements/Must Have Skills:
1) 5+ years’ experience as a Product Manager in a highly cross-functional, cross-cultural environment
2) Bilingual in Spanish + English required (professional proficiency in both)
3) 3+ years’ Agile experience
4) 3+ years’ experience with Jira, Confluence
5) Experience building and deploying technology solutions such as CRM from a business standpoint
Nice-To-Have Skills:
1) Experience deploying digital solutions in a fast-changing environment that drive P&L
2) Banking/FI experience
3) Strong knowledge of other consumer and small business technologies including origination, core bank, risk and other systems
4) Experience with Figma
Soft Skills Required:
• Demonstrated leadership, collaboration, presentation skills and the ability to influence senior executives
• Relationship management skills
• Strong communication skills
Education:
Bachelor’s degree – financial management, business fields preferred
Agile/Product Owner certifications an asset
Job Features
Job Category | Product Owner ( Spanish Speaker ) |
Background: Bring our operational data into an analytical environment and display Indicators and dashboards generated by Qlik Business Intelligence tool on our Public Website. Multiple Hub projects are ongoing along with Hub Operations and that may engage this resource in updating existing Playwright automation or building new automation. There are also other programs which will involves intermittent ETL testing on AWS platform (Redshift, Glue and Athena), API, Accessibility and Front-end functional testing which may engage this resource. Services: Primary responsibilities to support building automation using a Playwright framework to support various test efforts, with familiarity around CI/CD integrations and API testing using Postman/Playwright or Selenium to support our business units in conducting UAT testing for the projects Also, providing support to existing QA team with ETL data testing, AODA/Accessibility and functional testing based on capacity, planning and demand MUST HAVE; Automated Testing Playwright ETL testing AWS platform (Redshift, Glue and Athena) AODA/Accessibility Nice Have; Selenium SQL QLIK RedShift
Job Features
Job Category | Test Automation Specialist/Senior QA Analyst |
Typical Day in Role: • Develop Test Strategies for Salesforce project delivery. • Develop Test scenarios and queries for frontend, DB level, and Integrations (API (Rest/Soap), ETL, etc.) • Execute test plans, scenarios, scripts or procedures • Ability to produce dashboards and reports for sprints or code releases. Reporting frameworks like Allure, Extent reports • Document software defects and report to software developers • Monitor bug resolution efforts and track successes • Plan test schedules or strategies in accordance with project scope or delivery dates Must-haves: 1. 8 years of experience as a previous QA and Automation Lead. 2. 5+ years of experience in Salesforce 3. 3 + years' experience in tools like Selenium and Java. 4. 2 + years' experience with JIRA, Confluence, Bitbucket/Git suite, and managing test cases, test plans using Jira plugins like X-ray. 5. 3+ years of experience with large Canadian banking or other FI experience Nice to have: • 3+ years of hands-on experience with APIs (SOAP and REST), ETL from a quality assurance and testing perspective • Prior Scotiabank experience – asset • Ncino experience • Some experience in database/backend testing. (writing and verifying results of medium to high complexity SQL & PL/SQL queries) • Experience working on end-to-end Software Testing Life Cycle projects Soft Skills • You stay up to date with industry best practice • You have excellent communication skills, problem-solving skills, and attention to detail Best vs Average The best candidate is someone with hands-on experience using nCino, combined with strong automation skills. They should be capable of writing complex queries and have a solid understanding of Salesforce integration from a functional perspective. What sets them apart is their ability to build solutions that are not only technically sound but also scalable, user-friendly, and aligned with both QA testing needs and business requirements. Education and Certifications: Bachelor's degree or diploma in a technical field such as computer science, computer engineering or a related field
Job Features
Job Category | Salesforce Automation QA Lead |
Data Analyst
The Data Service Delivery, Securities Master File (SMF) team, is accountable and responsible for the accurate and timely daily collection, validation and dissemination of market data to support RBC Investor Services’ core products. The combination of our product suite and the downstream impact of our outputs create a unique and challenging function supporting RBC I&TS operational teams.
As the Data Analyst, you will ensure that all securities are set up and delivered to our various applications in a timely and accurate manner in order to meet our clients’ requirements. You will be responsible for the quality of the production delivery and respect of the deadlines.
Job Description:
- Set up various types of public and private securities (funds, bonds, money markets, etc.)
- Provide a high level of service by responding to all client inquiries within a reasonable timeframe.
- Verify and confirm with vendor sources for any discrepancies in security set up information.
- Establish communication networks with all business units for the receipt of security set up data.
- Ensure that the end of day checking procedure for any same day requests are completed; and existing procedures are followed and kept informed on all policies and compliance issues.
- Review/monitor all set up issues to ensure timely follow up and resolution.
- Act as a team player, participate in the team’s cross training activities, and provide coverage during staff absences.
- Identify issues and problems and escalate immediately.
- University degree preferably in Business/Finance/Accounting
- 2+ year’s financial services experience
- Canadian Securities Course designation
- Technical skills such as VBA
- Strong analytical thinking and ability to work effectively and efficiently under pressure.
Job Features
Job Category | Data analyst |
Typical Day in Role
• Work as a member of a dynamic Agile team developing web applications for Online Brokerage / Wealth management retail customers
• Design and develop a new generation of online finance web applications based on Cloud solutions, such as Microsoft Azure, Google GCP
• Analyze highly complex business requirements; generate technical specifications to design or redesign complex software components and applications
• Act as an expert technical resource for modeling, simulation and analysis efforts
• Leverage industry best practices to design, test, implement and support a solution
• Assure quality, security and compliance requirements are met for the supported area
• Be flexible and thrive in an evolving environment
• Adapt to change quickly and adjust work accordingly in a positive manner
Candidate Requirements/Must Have Skills:
• 10 + years web service development as a Java Developer or related field with Java 8+ (minimum 2 years) or above, JAX-WS, JAX-RS, Spring Boot, Spring Security, Spring Data and Swagger/OAS (Open API Specification)
• 5 + years working with cloud-based microservices (Azure, PCF or GCP) Azure is preferred
• 5 + years’ experience with Java Frameworks: Spring, JUnit, Log4j
• 5 + years’ experience with JSON/RESTful, XML, and SOAP services
• 5 + years of database development, stored procedures with SQL, Azure SQL, Sybase OR MS SQL. Azure SQL is preferred
Nice-To-Have Skills:
• Experience with Continuous Development or Continuous Integration is a plus
• Hands-on experience in MicroApp development is a plus
• Previous experience with Wealth Management or FI
Soft skills:
• Excellent interpersonal and communication skills (oral, written and presentation)
• You are a hands-on, collaborative individual with experience working with technical architects, business users and engineers.
Degrees or certifications:
• Bachelor's degree in a technical field such as computer science, computer engineering or a related field required
Job Features
Job Category | Developer - Specialty - 5 |
Daily Job Duties/Activities: Deliver against the strategic 1-2 year marketing plan that is aligned to business revenue targets – within the allocated marketing budget. Monitor and manage plan through regular updates as necessary. In partnership with the Director and Senior Director, manage the development and delivery of the strategies and marketing tactics (offer, creative, target audience, channel) to meet business targets. Work collaboratively across the Marketing teams and Marketing Solutions & Client Offers, and lines of business to ensure effective growth of the overall line of business revenue plan. Build and develop relationships with the key business contacts to become a trusted and valued partner in their business growth (breadth and depth of business knowledge) Responsible for the creative development and the internal approval process, including legal and compliance reviews, for assigned direct marketing initiatives. Ensure all marketing activities support the CIBC brand and are brand compliant. In partnership with the lines of business, be the subject matter expert on all competitive engagement insights and ensure proper integration of findings. Leverage, promote and employ analytics to deliver measurable and profitable marketing initiatives – imbedding results driven learning into future initiatives for continued improvement. Support the optimization of the Marketing budget – maximizing channels and marketing ROI. Ensure on-going communication and regular status updates on all aspects of assigned Marketing Campaigns and activities with all key stakeholders. Proactively identify new and effective ways to deliver target direct marketing communications support to the lines of business. Must-Have Skills/Experience: • 1+ years' experience managing creative and marketing communications processes for all mediums including direct and interactive (Marketing Project Management) • 1+ years' Financial services experience including knowledge of retail banking products. Credit Cards experience is ideal. *Without this experience it is a steep learning curve. If they have agency experience but no cc, this will work • Email marking experience producing client-facing communications • Experience managing budgets (Ensuring all costs come into estimate) • Undergraduate degree - preferably Marketing unless they have equivalent related experience. Nice to Have: • 3+ years of experience working with an agency on creative. • Copy writing experience/familiarity *Strong Nice to Have • Understanding of how emails are created from a technical perspective Soft Skills: • ***Able to influence without authority, not afraid to share their point of view in a respectful manner*** • Excellent verbal and written communication skills • Attentive to detail • Self-starter with the ability to learn quickly • Able to manage multiple email campaigns concurrently • Able to build strong relationships across a diverse group of partners and stakeholders • Ability to deliver projects on time; works with a sense of urgency • Willingness to be flexible and learn • Negotiation skills - able to manage difficult conversations - manage the expectations of the business when they ask for additional emails. • Able to influence internal partners and stakeholders
Job Features
Job Category | Marketing Analyst |
Job Description:
The mandate of Procurement is to provide sourcing and contracting services utilizing disciplined governance to enable to effectively execute against its business priorities. Procurement is comprised of International, Technology and Corporate/Professional Services Sourcing which execute contracts for the supply of products and services used with optimal balance of price, risk, quality and organizational impact. The Procurement team also provides support for Vendor management programs and purchasing and procurement applications.
As a Category Manager, Procurement you will manage and execute on end -to-end sourcing opportunities, as required, to drive cost savings and process efficiencies; and strong contract negotiation experience. This role is within the Canadian Wealth, Commercial Banking & Infrastructure Procurement Team, and will focus on a broad range of spend categories. You will execute and implement sourcing initiatives within the relevant expenditure categories.
Must Have Requirement:
1. Procurement experience – 5 years
2. Legal Counsel experience (contract drafting) - 5 years
3. Risk management experience – 2 years
4. Ability to manage multiple deliverables 5. Proven negotiation skills
Nice to Have:
1. Business analyst experience
2. Former CIBC Experience
3. Technical writing
4. Experience with Coupa
Soft Skills:
• Experience managing numerous vendors and stakeholders • Strong written and verbal Communication
Job Features
Job Category | Procurement Consultants, Procurement/Supply Chain Professional |
Description;
Working within Capital Markets in Application Operations, an area which runs all OpenShift platforms for the bank.
Runs Treasury Risk Adjudication area - Retail side - transfer money, check balance, etransfers, self-service investment side.
MUST HAVE;
Understanding how to operate and support IBM DataPower & SSAA appliances in a production environment
No need to program on SSAA or DataPower, but have experience in what it's like to run DataPower OS and DataPower appliances
Nice Have;
Capital Markets
OpenShift
Physical Presence: Hybrid - 2 days per week in office
Job Features
Job Category | IBM DataPower Consultant |
Description;
Looking for a intermediate control tester to test internal and external controls within Audit
Needs to come from a audit and compliance background
Some that has experience with internal control testing an independent testing
Physical Presence: Hybrid - 3 days per week in office
Physical Presence: Hybrid - 3 days per week in office
Job Features
Job Category | Control Tester |
Description;
Role Overview
The Sr. IT Business Analyst position works closely with business and technical stakeholders, and vendors in evaluating business information systems, providing innovative IT solutions and preparing requirement specifications. This role works to identify system needs, analyze and assess impact of changes in business processes and provide advice on possible remedies. Liaises with systems development teams, business users, and vendors to ensure effective communication and better understanding of requirements.
Position Responsibilities:
Elicit and analyze business requirements (new, change requests and production support)
Coordinate the preparation of user specifications with business users.
Identify the gaps and impact of the initiative and propose feasible solutions prior to implementation of the initiative.
Conduct impact analysis on application changes to ensure that appropriate solutions are defined.
Apply change management principles where appropriate in the process to effectively deliver solutions.
Act as a liaison between the business users and IT delivery team on business and system requirements and issues.
Assist in the coordination and management of projects from scoping of requirements to implementation.
Assist in the development of user acceptance test strategy and scope.
Continuously find ways and means to improve business process.
Perform production systems support for business units as needed (e.g., reconciliations, issue resolutions.)
Assist in process documentation and analysis whenever necessary.
Provides guidance and coaching to other business analysts.
Required Qualifications:
1. 10+ years work experience with 7+ years of experience doing business analysis work
2. Knowledgeable in SDLC
Physical Presence: Hybrid - 2 days per week in office
Job Features
Job Category | Business Analyst |
Description;
12 month contract
chance to convert to perm
The role would be responsible for:
- Issue management for MDPA
- Management of deliverables for the IFRS9 workstream
- Support in audit requests (external/internal)
- Setting up compliance processes for MDPA
MUST HAVE;
Governance and Controls
Operational Risk / Third Party Risk / Regulatory
Ability to work with Business / operations on implementing controls, work with internal and external audit teams
Define regulatory requirements and how they impact the bank and operations
Nice Have;
IFRS 9 or other IFRS
MDPA
Physical Presence: Hybrid - 2-4 days per week in office
Physical Presence: Hybrid - 2-4 days per week in office
Job Features
Job Category | Compliance and Governance Analyst |
Description;
• If the person is great at his skills then above will change to 60% Projects and 40% Operations
• Automation - Someone who can review existing scripts and create and tweak new scripts as needed - manual tasks to automation (look for ways to streamline)
years of progressively responsible experience in enterprise technology operations, multi-cloud platform management
Customer Support
Provide daily support to customers, focusing on server operations, troubleshooting, as well as backup and restore operations. Ensure high levels of customer satisfaction and maintain strong customer relationships.
Strategy and Support
Collaborate on delivering the outcome of strategic roadmaps that evolve the infrastructure portfolio, providing subject matter expertise as these roadmaps are planned and executed. Act as a technical SME involved in major incidents affecting hybrid cloud platforms, server and storage workloads, or related automation systems. Assist in the identification of underlying root causes and remediation activities.
Pillars:
• Operational Excellence
• Automation and Modernization
• Customer Support
• Documentation and Compliance
• Strategy and Support
MUST HAVE;
• Exchange On-Line, Archiving Technologies - Barracuda or Veritas, Network File Shares, Backups, Patching, M365 Stack, Cloud - Azure and AWS, Windows Server OS and Windows Server T-Shoot
• Modern Email Infrastructure such as M365, Sendgrid etc.
• Microsoft 365 – Teams including Channels, OneDrive
• Full life Cycle Testing and deployment of MS-released patching – all environments.
• Responsible for supporting EDR for enterprise Storage and cloud repositories.
• Microsoft – Windows Servers Eco-System
• Microsoft Entra ID user and access management and third-party integrations.
• Backup solutions (Rubrik On-Prem and RSC, Veritas)
• Azure MFA/SSO/SSPR
• PING FED and DIR - SSO and SSPR
• Monitor and maintain server, storage, and network systems to ensure high availability and performance.
• Manage incident, problem, and change management processes for infrastructure components.
• Perform root cause analysis (RCA) on recurring or high-impact infrastructure incidents.
• Execute infrastructure health checks, capacity planning, and performance tuning.
• Maintain system documentation, operational procedures, and configuration records.
• Respond to monitoring alerts and perform first- and second-level troubleshooting.
• Collaborate with other IT teams (e.g., application support, security, DevOps) to resolve cross-functional issues.
• Participate in on-call rotation and provide after-hours support as needed.
• Identify and implement automation opportunities to improve operational efficiency.
• Excellent communication and documentation skills
• Strong sense of ownership and operational awareness
• Able to work cross-functionally across dev, infrastructure, and legacy support teams
• Comfortable maintaining reliability for systems you didn’t originally build
Nice Have;
health care experience
Job Features
Job Category | Site Reliability Engineer (SRE) |
Description;
To begin with - 40% Project - 60% operations - Service Now Ticket Resolution
• If the person is great at his skills then above will change to 60% Projects and 40% Operations
• Automation - Someone who can review existing scripts and create and tweak new scripts as needed - manual tasks to automation (look for ways to streamline)
years of progressively responsible experience in enterprise technology operations, multi-cloud platform management
Customer Support
Provide daily support to customers, focusing on server operations, troubleshooting, as well as backup and restore operations. Ensure high levels of customer satisfaction and maintain strong customer relationships.
Strategy and Support
Collaborate on delivering the outcome of strategic roadmaps that evolve the infrastructure portfolio, providing subject matter expertise as these roadmaps are planned and executed. Act as a technical SME involved in major incidents affecting hybrid cloud platforms, server and storage workloads, or related automation systems. Assist in the identification of underlying root causes and remediation activities.
Pillars:
• Operational Excellence
• Automation and Modernization
• Customer Support
• Documentation and Compliance
• Strategy and Support
MUST HAVE;
• Exchange On-Line, Archiving Technologies - Barracuda or Veritas, Network File Shares, Backups, Patching, M365 Stack, Cloud - Azure and AWS, Windows Server OS and Windows Server T-Shoot
• Modern Email Infrastructure such as M365, Sendgrid etc.
• Microsoft 365 – Teams including Channels, OneDrive
• Full life Cycle Testing and deployment of MS-released patching – all environments.
• Responsible for supporting EDR for enterprise Storage and cloud repositories.
• Microsoft – Windows Servers Eco-System
• Microsoft Entra ID user and access management and third-party integrations.
• Backup solutions (Rubrik On-Prem and RSC, Veritas)
• Azure MFA/SSO/SSPR
• PING FED and DIR - SSO and SSPR
• Monitor and maintain server, storage, and network systems to ensure high availability and performance.
• Manage incident, problem, and change management processes for infrastructure components.
• Perform root cause analysis (RCA) on recurring or high-impact infrastructure incidents.
• Execute infrastructure health checks, capacity planning, and performance tuning.
• Maintain system documentation, operational procedures, and configuration records.
• Respond to monitoring alerts and perform first- and second-level troubleshooting.
• Collaborate with other IT teams (e.g., application support, security, DevOps) to resolve cross-functional issues.
• Participate in on-call rotation and provide after-hours support as needed.
• Identify and implement automation opportunities to improve operational efficiency.
• Excellent communication and documentation skills
• Strong sense of ownership and operational awareness
• Able to work cross-functionally across dev, infrastructure, and legacy support teams
• Comfortable maintaining reliability for systems you didn’t originally build
Nice Have;
health care experience
Hybrid Work Environment
Job Features
Job Category | Site Reliability Engineer (SRE) |
Description; We conducted an extensive 6 month Solution Investigation to decommission one of our legacy in-house policy administration solutions which currently reside in an unsupported platform. Team made several recommendations and it has been determined to immediate start work on moving capabilities from the legacy platform to a supported platform. The project involves building capabilities in SharePoint, AS400, Front end development, back-end development, and RPA jobs. Team who will be working are existing resources, and we are missing a PM to plan, collaborate and report all these different workstreams/recommendations and take it to closure. Hybrid - 2 days per week in office
Job Features
Job Category | Project Manager - Policy Systems experience |
Description;
Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks.
• Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.
• Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.
• Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.
• Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.
• Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.
• Establishes the go-to-market, pricing and positioning strategies.
• Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.
• Identifies and analyzes market trends to update and improve product usability
• Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.
Qualifications:
Foundational level of proficiency:
• Marketing Analysis.
• Creative thinking.
Intermediate level of proficiency:
• Process Improvement and optimization.
• Business Strategy.
• Research and information synthesis.
• Business Operations.
• Financial & Risk Management.
• Product Management.
• Learning Agility.
• Customer centricity.
• Verbal & written communication skills.
• Collaboration & team skills.
• Analytical and problem solving skills.
• Influence skills.
• Data driven decision making.
Advanced level of proficiency:
• Product Development.
• Product Value Proposition and Go-to-Market Assets Definition, Design and Development.
• Technology Business Requirements. Definition, Analysis and Mapping.
• Product Lifecycle Management (Using Agile Methodologies).
• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
• Deep knowledge and technical proficiency gained through extensive education and business experience.
Must have:
- 5–7+ years of experience in product management, product ownership, or related roles.
- Proven track record of leading end-to-end product lifecycle from ideation through development, launch, and retirement.
- Experience working in Agile environments with strong backlog management, story writing, and prioritization skills.
- Hands-on involvement in go-to-market planning, product activation, and customer adoption.
- Demonstrated ability to work cross-functionally with business, technology, marketing, UX, and finance teams. strong stakeholder management experience
Job Features
Job Category | Product Owner |