Technical Analyst


Posted 2 months ago

We are looking for a Technical Analyst! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: Technical Analyst
Term: Contract – 8 months with extension
Location: Toronto – Hybrid (2 days on-site)
Industry: Banking
Job ID number: C1421



As member of the Enterprise Digital Accessibility Team, you will collaborate with and learn from a highly skilled accessibility team (15+ members) to provide various internal clients with information about their digital properties’ compliance, usability and guidance to make for a better accessible user experience.

As Digital Vendor Accessibility Reviewer works with Digital Teams that are engaging an outside vendor to provide digital applications or digital services. You will assess the accessibility health of the vendor’s offering against WCAG 2.1 A-AA.

This can be done through a combination of ways; VPAT / ACR, testing a prototype or demo site from the vendor and reviewing any other statements about their accessibility plans and capability. You then report back this assessment to the CIBC Digital and advise on impacts to full compliance.

Our VPAT / ACR review process has been refined so there is a set procedure to follow and training will be provided. The role does require experience in QA Accessibility Testing and WCAG (specifically translating each success criteria to the particular user impacted).

The Vendor Reviews will be 50-75% of your work. Another 25-50% will be participating in accessibility testing or consulting to support Digital Team projects.

You will report to the Senior Manager for the EDA Team and work closely with Auditors, Consultants and the Digital Intake Manager.


Must Have Requirement:

  • 3 years QA Accessibility Testing
  • WCAG 2.0 at minimum, but 2.1 is preferable
  • Manual accessibility testing experience
  • Basic knowledge of VPAT / ACR documents
  • Working in JIRA tickets

Nice to Have:

  • Accessibility consulting skills
  • Advising Digital Teams how to create and build with accessibility as a requirement.
  • Figma design, copy decks and coded applications.
  • Solutioning with Ui/UX, Designers and Developers how to minimally adjust their work (visual design / code) and ensure a compliant accessible experience.
  • Experience as accessibility capable designer or developer
  • Certifications (CPACC, WAS, 508 trusted tester or other)
  • Knowledge of accessibility regulations
  • Familiarity with automated testing
  • JSON

Soft Skills:

  • Excellent communication skills
  • Listening and asking great questions
  • Written emails, Teams virtual and in person meetings and Teams chat
  • Detailed and accurate

Job Features

Job CategoryTechnical Analyst

Apply Online