Senior Business System Analyst

Description;

o Reason for request: Lending Team
o Candidate Value Proposition

 The successful candidate will have the opportunity to gain valuable experience at a top 5 Canadian bank with the opportunity for extension
 The candidate will be working with our Tangerine Business and Technology partners – an extremely fast-paced, forward-thinking and constantly changing environment
 Opportunity to work on the regulatory initiatives at a business level and have insight and input into overall project deliverables

o Typical Day in Role
 Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
 Effectively work remotely by providing continued/ongoing visibility, updates and level-setting expectations
 Participate (drive) Discovery / Intake stage of program initiatives. Deliver on high-level requirements and potentially be part of delivery team responsible in analyzing as well as developing technical requirements based on solution documentation
 Ensure integrity of the business and technical requirements in the end-to-end customer journey
 Drive joint application design solutioning sessions with our architecture, development, and security architecture teams that inform high-level estimates for large and medium-sized incoming initiatives
 Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements, and turn them into use cases, user stories, sequence diagrams, etc. to meet development and stakeholder needs
 Participate in enterprise process engineering development across infrastructure.
 Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines
 Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional (for business needs) and non-functional requirements (such as reporting, performance, interfaces, and constraints.)
 Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better
 Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
 Actively pursues effective and efficient operations of his/her respective areas in accordance with Tangerine’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
 Champions a high-performance environment and contributes to an inclusive work environment.

o Candidate Requirements/Must Have Skills:
 5+ years BA / BSA experience
 Well-versed in delivery frameworks (Traditional Waterfall, Full Agile, and Hybrid – both waterfall and agile)
 Technical knowledge in delivering technology advancement (previous SA experience desirable)
 System Integration / API working knowledge
 Vendor / external partnership expertise
 Digital/Web/Mobile banking experience

o Nice-To-Have Skills:
 Experience in Product Owner, Scrum Master/delivery lead capacity
 Bachelor’s degree in a technical field such as Engineering or Computer Science degree

o Soft Skills required to succeed in this role:
 Detail Oriented: You notice all the little details for every document/requirement/conversation that comes across you, and it drives you crazy that others cannot keep everything consistent.
 Self – Motivated: You do good work, and lots of if; the drive to deliver quality work is just a part of you. You are also able to simplify complex situations and navigate ambiguity.
 Communicator/Negotiator: You are great at making sure everyone’s speaking the same language and are on the same page, and sometimes that involves some give and take.
 Multi-tasker: You are able to multi-task and work on multiple initiatives at the same time.
 Learning is breathing mentality: You stay current on the tools and approaches that work best. And you are excited about working on new projects because every project is a new learning opportunity!
 Team Player: You enjoy collaborating with, learning from, and teaching others so we all become better.
 Dedication: pride yourself on analysis, logical thinking, and problem-solving skills.
 Think outside-the-box: you have a pool of approaches / tactics to lean on and not afraid to customize nor find artistic ways to solve a problem

MUST HAVE;

 5+ years BA / BSA experience
 Well-versed in delivery frameworks (Traditional Waterfall, Full Agile, and Hybrid – both waterfall and agile)
 Technical knowledge in delivering technology advancement (previous SA experience desirable)
 System Integration / API working knowledge
 Vendor / external partnership expertise
 Digital/Web/Mobile banking experience

Nice Have;

 Lending, Loans, Credit Cards, Mortgages, Credit Card
 Experience in Product Owner, Scrum Master/delivery lead capacity
 Bachelor’s degree in a technical field such as Engineering or Computer Science degree

Physical Presence: Hybrid