Senior Business Analyst


Posted 1 year ago

We are looking for a Senior Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contact
Title: Senior Business Analyst
Term: 12-month – 37.5 hours/week
Location: Hybrid – 3 days on-site minimum and 2-days remote
Job ID number: C1115


Brief description of duties:


Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate.


Key Accountabilities:

  • Lead detailed requirement phases by identifying, tracking, escalating and/or resolving business systems issues
  • Involved in all aspects of projects, including documentation of project needs, analysis, research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; creating project plans; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations
  • Conduct functional reviews with stakeholders, gather requirements, document business requirements and create process maps of current and future state
  • Identify, track and resolve business systems issues
  • Create or lead the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use
  • Manage project documentation (implementation plan, issues log, process maps, reports, FTE analysis, etc.) and resolves emerging issues at the implementation stage of the project
  • Contribute to successful project completion within budget and on time by identifying risks and developing/recommending mitigation strategies
  • Seeks input from the business by facilitating sessions
  • Develop strategic training plan associated with introduction of new/ enhanced the business processes
  • Provide assistance with business user testing, when required
  • Develop and maintain strong relationship with business partners and internal/external team members
  • Provide consulting services to business partners on new initiatives
  • Identify issues and escalates/manages resolution as required


Roles Skills & Competencies:

  • Ability to quickly learn organizational structure, business strategies and processes
  • Lead discussions on detailed requirement phases identifying, tracking, escalating and/or resolving business systems issues
  • Knowledgeable on business process modeling, process mapping
  • Write clear and well-structured business requirements documents
  • Advanced ability to resolve minor conflicts/issues using different tactics for prior to escalation
  • Strong analytical and problem solving skills
  • Excellent written and verbal communication skills
  • Advanced facilitation and presentation skills
  • Experience/knowledge with desktop applications/suites such as MS Project, MS Excel, databases, etc.
  • Good organizational skills with the ability to handle multiple concurrent activities and to work successfully under pressure




  • 10+ years experience as a Business Analyst
  • 2-3 years experience in a major financial institution,
  • Experience in all/most facets of project lifecycle; strong comprehension of project management methodologies; genuine commitment to project environment and discipline
  • Experience in identifying and assessing key business processes
  • Bachelor’s degree; specialization in Business, Finance, Engineering, Math or Sciences is ideal




  • Business Analyst designation
  • Experience in financial services
  • Experience in Information Technology field

Job Features

Job CategoryBusiness Analyst
Business Analysis10+
Financial institution experience2-3

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