Scrum Master

Description;

We’re searching for a Scrum Master to lead one of our Agile squads in the CRM & Advisor Technologies group. You’ll be joining a diverse and inclusive agile lab delivering solutions on Salesforce’s Financial Services Cloud and Lighting platform part of an Agile Program. Here within the lab, employing the latest in technology and Scaled Agile practices to help bring to life the CRM Advisor Platform of the future here at RBC. Definitely a great opportunity for a Scrum Master who is looking for advancing your agile skills and gain exposure to a large scaled agile program, working with the latest technologies.

What will you do?
• Promote and drive adoption of Agile Methodologies and Agile Mindset (Drive Business Value, Deliver in Iterations, Collaboration)
• Remove impediments to deliver outcomes and results through proactive management of external dependencies, critical thinking/problem solving, and development of new solutions or approaches to ongoing challenges
• Navigate and identify shared IT services required by the team in the delivery of its objectives. Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team
• Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues. Facilitate and engage in business analysis, user experience and technical conversations across platforms and multiple levels of influence
• Work in a Scaled Agile Program and collaborate with other scrum masters and squads to work collectively and deliver capabilities on the next generation CRM Advisor Platform
• Communicate cross functionally, ensuring transparency of progress and outcomes; Report team progress and accomplishment up and across; Facilitate status updates (including project financials and running concurrent Agile projects under fast-paced work environment), product demos and retrospectives

What do you need to succeed?

Must-have
• 3+ years of experience as a Scrum Master – where Scrum principles, practices and theory were diligently applied
• Certified Scrum Master / Agile Practitioner
• Ability to listen, communicate clearly, concisely with confidence and demonstrate ability to influence others
• Ability to coach teams and individuals in regards to their Agile practices and the ability to advise group of people around how to best organize themselves in order to achieve a goal
• Project / Program delivery in Agile environment (medium-to-large scale initiatives) using influence to facilitate to outcomes
• Ability to apply well documented Agile techniques (User Stories, Burndown techniques, Acceptance Test Driven Development, Continuous testing, etc.); SAFe and/or Scaled Agile experience is an asset
• Able to effectively prioritize own workload and focus across many streams of work

Nice-to-have
• Strong IT delivery background, preferably in development or systems analysis
• Experience applying RBC Agile Management Framework in deliver medium to large complexity projects, and with the Enterprise Decision Support PAR process
• Experience and/or knowledge with Test Automation tools and approaches

MUST HAVE;

Nice Have;
Salesforce
Technical/software dev background

Hybrid – 3 mandatory days per week in office