Salesforce Administartor


Posted 1 year ago

We are looking for a Salesforce Administrator! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: Salesforce Administrator
Term: Full-time – 37.5 hours
Location: Toronto & Winnipeg – Hybrid Model
Job ID number: C1215


Brief description of duties:


  • Administration and support of Salesforce including sandbox management, third-party integrations, user setup, profiles and roles layouts and validations
  • Execute & participate in regular release related activities such as package deployments, coordinating with multiple project teams and conduct post release analysis
  • Ability to troubleshoot issues and then escalate to proper teams
  • Manage and administer various SF apps for the IG enterprise
  • Adapt and use release orchestration tools like Digital AI/XLR and Jenkins
  • Quickly respond to internal Salesforce help tickets
  • Asses & install release updates from and connected integrations
  • Manage security protocols to/from salesforce (certificates, SSO, connected apps, identity provider, MFA etc)
  • Coordinate and maintain integration with non-salesforce systems (mulesoft, HANNA, legacy systems)
  • Assist L1 & L2 support teams in troubleshooting and assessing high severity incidents



MUST haves:


  • Minimum of 3 years of experience working in Salesforce
  • Experience in Release Management (technical & functional)
  • Financial Services Cloud/Experience (Communities) Cloud, Service Cloud
  • Excellent communication
  • Bitbucket or Github experience
  • Maintaining and deploying release branches from source code repositories
  • Salesforce-integrated finance systems or ERPs experience
  • Knowledge of secondary products by salesforce


Nice to haves:


  • Agile methodology experience
  • Jira, Confluence and ServiceNow
  • Apex programming/debugging experience



Job Features

Job CategorySalesforce Admin
Release Management3+
Financial Services Cloud/Experience (Communities) Cloud, Service Cloud3+
Bitbucket or Github experience3+

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