Salesforce Administartor

We are looking for a Salesforce Administrator! Reach out if you are interested and feel free to refer friends/colleagues!

Type of Employment: Contract
Title: Salesforce Administrator
Term: Full-time – 37.5 hours
Location: Toronto & Winnipeg – Hybrid Model
Job ID number: C1215

Brief description of duties:

• Administration and support of Salesforce including sandbox management, third-party integrations, user setup, profiles and roles layouts and validations
• Execute & participate in regular release related activities such as package deployments, coordinating with multiple project teams and conduct post release analysis
• Ability to troubleshoot issues and then escalate to proper teams
• Manage and administer various SF apps for the IG enterprise
• Adapt and use release orchestration tools like Digital AI/XLR and Jenkins
• Quickly respond to internal Salesforce help tickets
• Asses & install release updates from Salesforce.com and connected integrations
• Manage security protocols to/from salesforce (certificates, SSO, connected apps, identity provider, MFA etc)
• Coordinate and maintain integration with non-salesforce systems (mulesoft, HANNA, legacy systems)
• Assist L1 & L2 support teams in troubleshooting and assessing high severity incidents

MUST haves:

• Minimum of 3 years of experience working in Salesforce
• Experience in Release Management (technical & functional)
• Financial Services Cloud/Experience (Communities) Cloud, Service Cloud
• Excellent communication
• Bitbucket or Github experience
• Maintaining and deploying release branches from source code repositories
• Salesforce-integrated finance systems or ERPs experience
• Knowledge of secondary products by salesforce

Nice to haves:

• Agile methodology experience
• Jira, Confluence and ServiceNow
• Apex programming/debugging experience