RPA Controller


Posted 2 years ago

We are looking for a RPA Controller! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: RPA Controller
Term: Fulltime
Location: Toronto – Remote
Job ID number: C1083


Brief description of duties:

  • Manage the workload for the digital workforce.  This includes:
  • Plan for platform growth by reviewing trends and RPA roadmaps, and formulate recommendations for approval.
  • Scheduling and prioritizing the processes.
  • Communicate breakdowns and downtime to the concerned stake holders in a timely manner and ensure that the various SLAs are met.
  • Ensure the RPA operations documentation is kept up to date and include all changes.
  • Optimization of the Robots through realigning of the schedule runs & Multi Bots processing Ensure we meet the SLA’S from the business for the processes the RPA team has automated.
  • Act as second level support for workflows and processes, infrastructure, platform management; identify incidents, determine whether they are workflow related or systems related and escalate to Business owner, SME, developer or IT support respectively.
  • Ensure all Blue Prism processes are properly scheduled, and platform resources are adequate and available.
  • As the volume of automated process increases, the Controller must determine resource balancing and schedules to ensure SLAs are met.
  • Managing Bots, monitoring automated processes and performing daily administration tasks. Coordination of manual processing of exceptions.


MUST haves:

  • Require 2 to 3 years’ experience in an RPA controller Role.
  • Have excellent problem solving and analytical skills necessary to support large scale IT systems and networks.
  • Good communication and organization skills – able to explain technical issues in a clear and concise manner.
  • Team player & collaborates well in cross-functional teams.

Technical skills

  • Database knowledge and SQL experience.
  • Experience with RPA and/or Test Automation a plus. Knowledge of Software Development a plus.
  • The following Blue Prism certifications, while not required, would be of added benefit; Blue Prism Foundation Training, Blue Prism Installation Engineer Certification, Blue Prism Technical Architect Certification


Job Features

Job CategoryRPA Developer
RPA Controller2-3
Database knowledge2-3

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