QA Analyst

SCOPE:

To lead and manage testing for the delivery and product management lifecycle of CLMS project. Systems Testing\QA Specialist will be responsible for the following activities:

• Assist in the development of a test strategy, preparation of test cases / scenarios, test scripts, regression test cases/scenarios required to verify solution/system.
• Conduct load and performance testing to evaluate how the system responds under different load levels and detect possible performance bottle necks.
• Managing all test activities including AODA, penetration and stress testing.
• Execution of test scripts to verify solution/system.
• Recording and tracking of system or functional defects, break/fixes identified during unit and user acceptance testing.
• Communication with project manager and developers to ensure application quality and alignment with project timelines.

Must have skills:

• At least 5 years of experience
• Product cycle (functional & non-functional) testing experience
• Experience in defect tracking
• Experience in writing manual and automated test scripts
• Test case design and review experience (from business requirements)
• Test case development experience
• Test scenarios (use-cases) design and review
• Test execution, analysis and reporting experience

DELIVERABLES:

The resource is responsible for creating an end-to-end test plan and test cases according to JTS testing standards which will be provided; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with other existing systems.

Tasks and deliverables include:

• Developing test scripts and test data.
• Tracking of Test Cases using the appropriate ITS Tools, such MS Dev Ops.
• Executing test scripts and record software defects.
• Documenting software defects and track resolution.
• Development of test plans, test cases and test scripts to validate the functionality of various modules.
• Collaborate with UAT participants to collect feedback and log/track issues/bugs.
• Ability to test plan, test cases and test scripts to validate changes made to the solution/system.
• Provide, plan and support User Acceptance Testing and lead initial UAT sessions.
• Review user documentation and provide feedback to improve application alignment and clarity of the information.
• Management and maintenance of defect log and communication of defect related issues to PM
• Working closely with the Project team, including developers holding triage sessions and ensuring appropriate prioritization of defects
• Facilitate a daily QA stand-up with development team.
• Working closely with the client lead, prioritize, schedule, and remediate defects.

Additional Responsibilities: 

• Review functional and design specifications to ensure full understanding of individual deliverables.
• Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.
• Execute and evaluate manual or automated test cases and report test results.
• Hold and facilitate test plan/case reviews with cross-functional team members.
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Ensure that validated deliverables meet functional and design specifications and requirements.
• Isolate, replicate, and report defects and verify defect fixes

Skills

Experience and Skill Set Requirements

MANDATORY REQUIREMENTS:

• At least 5 years of experience

SKILLS AND KNOWLEDGE:

Required Skills

• Experience in quality assurance at the specified experience level
• Working knowledge of SharePoint, .NET Web, Web Services, HTML, Jira, MS Dev Ops, JavaScript, VBScript and related scripting technologies for automation
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
• Knowledge and experience with Cloud Technologies, such as AWS, and MS Azure
• Knowledge and experience in all phases of the Systems Development Life Cycle (SDLC)
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills, verbal and written communication skills and interpersonal skills.
• Product cycle (functional & non-functional) testing experience
• Test case design and review experience (from business requirements)
• Test case development experience
• Experience in defect tracking
• Test scenarios (use-cases) design and review
• Test execution, analysis and reporting experience
• Experience in writing manual and automated test scripts

Functional/Technical Skills

• Diverse knowledge of testing to be able to provide recommendations to senior management/leadership
• Knowledge and experience in technical aspects of software solution being tested
• Business process understanding

CRITERIA:

Criteria 1 – Quality Assurance Skills

• Hands on experience in developing and executing test scripts, test data, record software defects, documenting software defects and track resolution.
• Extensive knowledge in developing test plans, test cases and test scripts to validate the functionality of various modules and changes made to the modules.

Criteria 2 – Technology and Tools Skills

• Demonstrated knowledge and experience in the use of automated test tools and version control systems on one or more platforms such as DevOPS as well as experience in all phases of the Systems Development Life Cycle

Criteria 3 – Business and Interpersonal Skills 

• Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change requests are complete with excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; strong verbal and written communication skills

Criteria 4 – Public Sector Experience 

• Experience on testing enterprise level systems and exposure to OPS/ministry QA processes and standards- minimum of 5 years