Project Analyst

We are looking for a Project Analyst! Reach out if you are interested and feel free to refer friends/colleagues!

Type of Employment: Contract
Title: Project Analyst
Term: 6-month
Location: Toronto or London – Hybrid
Job ID number: C1180

Brief description of duties:

• Onboarding/offboarding and administrative support
• Onboarding/Offboarding task:
• Work with resource managers on onboarding/offboarding resources
• Submit ServiceNet form using information provided in request.
• Submit escalation on ServiceNet when required (often)
• Share credentials with new resource when received
• Troubleshooting credentials issues
• Submit and track new software and hardware and access requests – follow up periodically with ServiceNet resource
• Track onboarding and offboarding submissions as updates are periodically requested – follow up with ServiceNet resources on ETAs and progress
• Troubleshoot access issues and follow up with ServiceNet
• Respond and rally questions from ServiceNet resources to the requestor for onboarding/offboarding
• Set up resources in MSPS, Jira and Confluence
• Set up new projects
• Other Administrative tasks

MUST haves:

• Organizational skills, attention to detailed, collaboration, prioritization and efficiency
• Administrate or Project Management education and experience in this area.
• Experience in MSPS/Jira/Confluence would be an asset.