Senior Program Manager

We are looking for a Senior Program Manager! Reach out if you are interested and feel free to refer friends/colleagues!

Brief Description on Duties:

Description:

The Government Mobile Communications Branch (GMCB) under the Ministry of Solicitor General (SolGen), has undertaken an ambitious project to upgrade Ontario s Public Safety Radio Network (PSRN). PSRN is one of the largest and most complex public safety radio networks in North America. It covers approximately 750,000 square KMs of area. PSRN serves more than 38,000 front-line and emergency responders, such as, police officers, enforcement officers, fire service staff and ambulance paramedics with the radio communications technology, equipment and other resources that they need to keep Ontarians safe. Responders use this technology to communicate with their dispatchers and one another when responding to emergencies. GMCB is executing this large project in collaboration with other ministries and partners including the Land and Resources I IT Cluster (LRC) who are leading and managing the PSRN project on behalf of its ministry partners: Ministry of Northern Development, Mines, Natural Resources and Forestry, Ministry of the Environment, Conservation and Parks and Ontario Ministry of Agriculture, Food and Rural Affairs. The successful candidate will oversee directly the LRC Stream Leads deliverables within the PSRN Program. Manage, lead, and plan in support of the transition of public safety radio within the partner ministry operations in such a way as to minimize operational impact while staying on track with the overall PSRN project.
Assignment Supplier Comments: Closing Date/Time 2024-02-15, 10:00 a.m. Maximum # of supplier submissions: 1 Position is remote – in-office attendance required as needed by the client. Must Haves: At least 10 years of Program Management experience Knowledge and experience in managing large-scale telecommunications deployment initiatives. Experience managing large-scale, complex, integrated project plans. Radio/Telecom and/or Network Infrastructure Experience Experience leading meetings with stakeholders and clients and strong Stakeholder management skills Experience managing risks and issues that cross multiple internal/external organizations and sub-project streams. Experience developing and managing complex radio/telecommunication/network projects Nice to have: Knowledge and experience in the public sector is an asset

Assignment Scope: Program Design Management Knowledge and experience in project managing large-scale telecommunications deployment initiatives. Experience developing complex network transition and migration strategies with cross-stream dependencies. Experience developing and implementing transition plans. Experience managing large-scale, complex, integrated project plans. Experience managing executive relationships and dealing with senior executives across multiple organizations. Excellent analytical, problem-solving, and decision-making skills Excellent verbal and written communication skills Highly developed interpersonal and negotiation skills A team player with a track record of meeting deadlines At least 10 years of Program Management experience Criteria Ratings MUST TOTAL 100 Program Management Experience 45 points Experience developing and implementing large-scale, complex, integrated project plans at a program level. Experience managing risks and issues that cross multiple internal/external organizations and sub-project streams. Experience managing multiple teams in an integrated fashion to achieve outcomes. A seasoned project professional with the ability to apply concepts, practices, and procedures to practical project scenarios. Works with minimal direction and can lead and train others in project management concepts and practice. High level of expertise in program/project management and able to provide advice to others as needed. Demonstrated experience in managing project activities across multiple complex technology projects. Knowledge or certification of industry standards such as Project Management Institute (PMI) and demonstrated experience in Project Management methodologies, producing documentation, collaterals, and artifacts Demonstrated IT project management experience managing all phases (Initiate, Plan, Execute, Monitor and Control, and Closeout) of large-scale, complex IT projects. Effectively manage large project budgets and ensure a high level of fiscal control and accountability including estimates, forecasts, and reconciliation/confirmation of actuals Demonstrated experience identifying and evaluating specific issues or risks and providing options and recommendations. Demonstrated experience with applications used in project management: MS Office suite, MS Project and Planview Experience consolidating and integrating multiple project plans and managing interdependencies across various program streams. Experience creating and maintaining project management artifacts and collateral. Experience with meeting facilitation, minute creation, and action item tracking Experience working with both business users and technical teams. Experience creating various levels of reports (e.g. executive, summary, status, etc.) Experience leading portfolio-level planning sessions involving multiple program streams. Experience of working on projects or programs involving multiple highly inter-dependent applications and/or data sources Experience in vendor management, financial management, and procurement activities in projects Demonstrated experience preparing and issuing project updates and progress reports to stakeholders. Experience developing and implementing large-scale, complex transition plans. Experience managing vendor commitments to ensure contractual obligations are met. Experience providing oversight and direction for third-party vendor resources. Experience managing interdependencies related to key contract deliverables. Excellent planning and time management skills and a focus on attention to detail Experience of projects involving, network design, civil structures, user equipment distribution, and operations Experience with projects involving large numbers of users (over 30,000) and meeting their business requirements, training, and communications needs Communication and Relationship Management Experience 25 points Experience managing executive relationships and dealing with senior executives across multiple organizations. Experience building relationships with 3rd party vendors and effectively managing and reporting to governance. Leadership skills to align activities across several project streams and organizations. Excellent analytical, problem-solving, and decision-making skills Excellent verbal and written communication skills Strong communication and interpersonal skills to negotiate, collaborate, document, and achieve approvals from a wide variety of decision-makers. A team player with the ability to coordinate multiple tasks with competing priorities and strict deadlines. Experience reviewing and ensuring submitted documentation is complete and accurate Experience developing and presenting briefing notes, status reports, communications, team and executive presentations Experience leading meetings with stakeholders and clients and strong Stakeholder management skills Experience consulting with senior management to achieve project outcomes. A team player with a track record of meeting deadlines Demonstrated experience with acting independently and making decisions that achieve optimal results with minimal supervision. Detail-oriented and strong multitasking abilities in order to juggle multiple clients demands Radio/Telecom and/or Network Infrastructure Experience 25 points Experience developing and managing complex radio/telecommunication/network projects Public Sector Experience 5 points Knowledge and experience in the public sector Experience managing complex public sector multi-stakeholder and multi-level executive stakeholder project teams at a program level. Demonstrated experience developing mutually beneficial relationships with public sector entities Knowledge Transfer Completed Deliverables details. Processes used for Developing deliverables. Artifacts collected Project Manager / Team members 1:1 meetings/team meetings/documentation on the SharePoint site, throughout the duration of the project life cycle etc.

Assignment Description: Provide senior-level program management and develop comprehensive project plans for the extremely large, complex, multi-ministry, multi-year, high profile and high risk PSRN project. Manage all stream lead activities throughout all phases of the project including establishing priorities and schedules; monitoring and reporting on progress and deliverables and managing issues and risks to ensure compliance with enterprise and corporate I IT standards, policies, directives, and vendor agreements. Identify resource requirements and physical and financial dependencies to help effectively manage the project and ensure a high level of fiscal control and accountability. Conduct project assessments and prepare business cases, project terms of reference and related documentation to facilitate senior level decision-making. Through effective program management ensure ministry business requirements and the PSRN project are aligned to best meet the needs of all stakeholders. Work with ministry clients to develop and implement key operational infrastructure and business practices as necessary to improve the ministry s ability to transition to the new PSRN without impacting any operational requirements for their Programs. Participate on committees and task forces at the Ministry, Cluster, and OPS levels to analyze the impact of changes to existing service levels and support structures. Develop, manage, and maintain the public safety radio portfolio for MNRF, MECP, and OMAFRA. This includes capital planning, asset planning, risk management, and operational planning. Manage the execution and implementation of radio project activities, directly or through stream lead members. Provide leadership, and guidance to staff in the setting of priorities, interpreting policies and procedures, problem-solving and assigning work to ensure efficient and effective implementation of the project and portfolio objectives. Plan, manage, and control all technical elements of the project in accordance with processes and corporate and industry standards to minimize risks, and meet time, cost, service delivery expectations. Through effective use of an Issues and Actions Log, identify, manage, and track resolution of complex issues. Effectively use a Risk Register to log, identify, manage, and track the mitigation, avoidance or acceptance of risks. Articulate and prioritize risks at senior executive levels and recommend risk mitigation strategies for decision-makers. Manage change through the effective use of a Change Register to log, track, and assess the impact of requested changes to the project scope. Amend project plans, schedules and budget to support implementation of approved changes. Prepare and deliver LRC PSRN Status Reports and Executive Dashboard updates to Senior and Executive Management including ADM Deputy Ministers and project stakeholders regularly. Lead/participate in steering committee and stakeholder forums. Manage project procurement through established processes for the acquisition of radio solutions. Lead the development of long-term capital planning and forecasting for PSRN LRC ministries. Participate in the development of operational and strategic planning for LRC and its ministries. Optional extensions will have travel associated. Contract Value:$276,403.00 CAD

Must Haves:

• At least 10 years of Program Management experience
• Knowledge and experience in managing large-scale telecommunications deployment initiatives.
• Experience managing large-scale, complex, integrated project plans.
• Radio/Telecom and/or Network Infrastructure Experience
• Experience leading meetings with stakeholders and clients and strong Stakeholder management skills
• Experience managing risks and issues that cross multiple internal/external organizations and sub-project streams.
• Experience developing and managing complex radio/telecommunication/network projects

Nice to Have

Knowledge and experience in the public sector is an asset.

Program Manager
Description

• Provide senior-level program management and develop comprehensive project plans for the extremely large, complex, multi-ministry, multi-year, high profile and high risk PSRN project.
• Manage all stream lead activities throughout all phases of the project including establishing priorities and schedules; monitoring and reporting on progress and deliverables and managing issues and risks to ensure compliance with enterprise and corporate I&IT standards, policies, directives, and vendor agreements.
• Identify resource requirements and physical and financial dependencies to help effectively manage the project and ensure a high level of fiscal control and accountability.
• Conduct project assessments and prepare business cases, project terms of reference and related documentation to facilitate senior level decision-making.
• Through effective program management ensure ministry business requirements and the PSRN project are aligned to best meet the needs of all stakeholders.
• Work with ministry clients to develop and implement key operational infrastructure and business practices as necessary to improve the ministry’s ability to transition to the new PSRN without impacting any operational requirements for their Programs.
• Participate on committees and task forces at the Ministry, Cluster, and OPS levels to analyze the impact of changes to existing service levels and support structures.
• Develop, manage, and maintain the public safety radio portfolio for MNRF, MECP, and OMAFRA. This includes capital planning, asset planning, risk management, and operational planning.
• Manage the execution and implementation of radio project activities, directly or through stream lead members.
• Provide leadership, and guidance to staff in the setting of priorities, interpreting policies and procedures, problem-solving and assigning work to ensure efficient and effective implementation of the project and portfolio objectives.
• Plan, manage, and control all technical elements of the project in accordance with processes and corporate and industry standards to minimize risks, and meet time, cost, service delivery expectations.
• Through effective use of an Issues and Actions Log, identify, manage, and track resolution of complex issues.
• Effectively use a Risk Register to log, identify, manage, and track the mitigation, avoidance or acceptance of risks.
• Articulate and prioritize risks at senior executive levels and recommend risk mitigation strategies for decision-makers.
• Manage change through the effective use of a Change Register to log, track, and assess the impact of requested changes to the project scope.
• Amend project plans, schedules and budget to support implementation of approved changes.
• Prepare and deliver LRC PSRN Status Reports and Executive Dashboard updates to Senior and Executive Management including ADM & Deputy Ministers and project stakeholders regularly.
• Lead/participate in steering committee and stakeholder forums.
• Manage project procurement through established processes for the acquisition of radio solutions.
• Lead the development of long-term capital planning and forecasting for PSRN LRC ministries.
• Participate in the development of operational and strategic planning for LRC and its ministries.

Optional extensions will have travel associated.
Skills
Experience and Skill Set Requirements

• Program Design & Management
• Knowledge and experience in project managing large-scale telecommunications deployment initiatives.
• Experience developing complex network transition and migration strategies with cross-stream dependencies.
• Experience developing and implementing transition plans.
• Experience managing large-scale, complex, integrated project plans.
• Experience managing executive relationships and dealing with senior executives across multiple organizations.
• Excellent analytical, problem-solving, and decision-making skills
• Excellent verbal and written communication skills
• Highly developed interpersonal and negotiation skills
• A team player with a track record of meeting deadlines
• At least 10 years of Program Management experience

Program Management Experience

• Experience developing and implementing large-scale, complex, integrated project plans at a program level.
• Experience managing risks and issues that cross multiple internal/external organizations and sub-project streams.
• Experience managing multiple teams in an integrated fashion to achieve outcomes.
• A seasoned project professional with the ability to apply concepts, practices, and procedures to practical project scenarios.
• Works with minimal direction and can lead and train others in project management concepts and practice.
• High level of expertise in program/project management and able to provide advice to others as needed.
• Demonstrated experience in managing project activities across multiple complex technology projects.
• Knowledge or certification of industry standards such as Project Management Institute (PMI) and demonstrated experience in Project Management methodologies, producing documentation, collaterals, and artifacts
• Demonstrated IT project management experience managing all phases (Initiate, Plan, Execute, Monitor and Control, and Closeout) of large-scale, complex IT projects.
• Effectively manage large project budgets and ensure a high level of fiscal control and accountability including estimates, forecasts, and reconciliation/confirmation of actuals
• Demonstrated experience identifying and evaluating specific issues or risks and providing options and recommendations.
• Demonstrated experience with applications used in project management: MS Office suite, MS Project and Planview
• Experience consolidating and integrating multiple project plans and managing interdependencies across various program streams.
• Experience creating and maintaining project management artifacts and collateral.
• Experience with meeting facilitation, minute creation, and action item tracking
• Experience working with both business users and technical teams.
• Experience creating various levels of reports (e.g. executive, summary, status, etc.)
• Experience leading portfolio-level planning sessions involving multiple program streams.
• Experience of working on projects or programs involving multiple highly inter-dependent applications and/or data sources
• Experience in vendor management, financial management, and procurement activities in projects
• Demonstrated experience preparing and issuing project updates and progress reports to stakeholders.
• Experience developing and implementing large-scale, complex transition plans.
• Experience managing vendor commitments to ensure contractual obligations are met.
• Experience providing oversight and direction for third-party vendor resources
• Experience managing interdependencies related to key contract deliverables.
• Excellent planning and time management skills and a focus on attention to detail
• Experience of projects involving, network design, civil structures, user equipment distribution, and operations
• Experience with projects involving large numbers of users (over 30,000) and meeting their business requirements, training, and communications needs

Communication and Relationship Management Experience

• Experience managing executive relationships and dealing with senior executives across multiple organizations.
• Experience building relationships with 3rd party vendors and effectively managing and reporting to governance.
• Leadership skills to align activities across several project streams and organizations.
• Excellent analytical, problem-solving, and decision-making skills
• Excellent verbal and written communication skills
• Strong communication and interpersonal skills to negotiate, collaborate, document, and achieve approvals from a wide variety of decision-makers.
• A team player with the ability to coordinate multiple tasks with competing priorities and strict deadlines.
• Experience reviewing and ensuring submitted documentation is complete and accurate
• Experience developing and presenting briefing notes, status reports, communications, team & and executive presentations
• Experience leading meetings with stakeholders and clients and strong Stakeholder management skills
• Experience consulting with senior management to achieve project outcomes.
• A team player with a track record of meeting deadlines
• Demonstrated experience with acting independently and making decisions that achieve optimal results with minimal supervision.
• Detail-oriented and strong multitasking abilities in order to juggle multiple clients demands

Radio/Telecom and/or Network Infrastructure Experience

• Experience developing and managing complex radio/telecommunication/network projects

Public Sector Experience

• Knowledge and experience in the public sector
• Experience managing complex public sector multi-stakeholder and multi-level executive stakeholder project teams at a program level.
• Demonstrated experience developing mutually beneficial relationships with public sector entities

Knowledge Transfer

• Completed Deliverables details.
• Processes used for Developing deliverables.
• Artifacts collected
• Project Manager / Team members