Payments BSA

Work arrangement: (Hybrid) 2 days – Flexible.
Contract Duration: ASAP – Oct 31st

Rate: 80-90/hr inc. 

Story Behind the Need
Business group: Client Services and Solutions –Global Transaction Banking
Global Transaction Banking (GTB) is the payments and transaction engine of the bank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

Project: Supporting additional payment resiliency initiatives, including OSFI E-21 Operational Resiliency, ISO 20022, EFT, and wire transfer-related projects.

Candidate Value Proposition:
As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

We embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Typical Day in Role:
•Works with key stakeholders within all business functions to align technology solutions with business strategies.
•Gathers requirements from business units and translates those to programmers and developers.
•Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities.
•Supports one or more highly complex business processes.
•Works on multiple projects as a project team member.
•Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.

Candidate Requirements/Must Have Skills:
•9 years of experience with payments domain experience (Interact, SWIFT, EFT, ISO 20022, wires).
• Business analysis experience on banking technology projects (requirements, user stories, functional specs).
• Knowledge of payments compliance and risk controls, including sanctions/AML screening integrations.
• Ability to translate payment operations processes into technical requirements for development teams.
• Experience with Interact eTransfer, RTR, Fedwire, CHIPS, or cross-border payments.
• Experience supporting payments modernization or ISO 20022 migration initiatives.

Nice-To-Have Skills:
• Experience working with payment APIs and system integrations supporting digital banking platforms.
• Hands-on experience with Agile delivery teams and BA tools (JIRA, Confluence, process flows).
• Familiarity with SQL, reporting, or data analysis for payments investigations.
• Agile/Product Owner certifications (e.g., CSPO).

Soft Skills Required:
•Strong analytical and problem-solving mindset.
•Ability to manage multiple priorities in a fast-paced environment.
•Collaborative mindset and ability to work across business and technology teams.
•Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines.
•Ability to solve technical problems/ processes and understand complex details.
•A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level.

Best vs Average candidate:
The ideal candidate is someone with strong payment product knowledge and project management experience, particularly within payment products.

Education & Certificates:
· Bachelor’s degree in Business, Information Systems, business analytics, or a related field.

Candidate review and selection:
2 rounds
1st – Video call – 30 mins – Role overview, previous experience and projects, and skills set check.
2nd – Director – Panel interview – 60 mins – Situational questions and Cultural fit.