Network Manager

HRBrain

Full Time
Canada
Posted 3 weeks ago

We’re looking for a Network Manager! Reach out if you’re interested and feel free to refer friends/colleagues!

 

Type of Employment: Contract
Title: Network Manager
Term: Full-time – 7 hours if located in Quebec and 7.5 hours if located in Ontario
Location: Remote for now
Job ID number: C1001

 

Brief description of duties:

 

  • Manage a team of approximately 20 employees and contractors, specialists in networking and data center infrastructure
  • Manage the workload of the resources under your responsibility
  • Be accountable for the provision of services as well as the performance of your team
  • Play a key role in the digital transformation of the company.
  • Be the operational IT respondent for networking and data center infrastructure
  • Perform human management of resources (recruitment, integration, mobilization, motivation, retention, performance, training plan, career path, etc.)
  • Coordinate resource allocations by ensuring a healthy workload for everyone.
  • Define the strategies, action plans, and activities to be carried out in your areas of intervention
  • Manage, plan, organize, direct and control certain operational activities in order to meet business needs and expected service levels.
  • Align with vice-presidency and organizational managers to ensure alignment of practices and prioritization of joint or collective work.
  • Be accountable for the quality of the results as well as the satisfaction of the team’s clientele
  • Be accountable for the continuous improvement and operational performance of the services under your responsibility
  • At the request of your manager, you will be able to act as a front-line guarantor of all IT service delivery provided to the areas served by your team.
  • Be available to manage escalations or satisfaction related to your team
  • Intervene on behalf of your team with other areas of the company during problematic situations
  • Support your supervisor in the management of the budget for which he is responsible and ensure the availability of the financial, material, and human resources necessary to achieve the objectives
  • Take ownership of the mission, vision, and strategic plan, inform the resources under your responsibility and ensure your understanding of them
  • Participate in the definition of annual orientations and objectives and establish the specific objectives of the management.

 

MUST haves:

 

  • Bachelor’s degree in computer science, business administration, actuarial science, or any other analytical discipline of the same level
  • Experience in information technology and its resource management
  • Excellent command of French and English, both orally and in writing
  • Good knowledge of the fields of telecommunications, networking, data centers.
  • Ability to simultaneously process multiple dimensions of the same file that can be complex, in the best interest of the partner and the organization
  • Excellent collaboration skills, both with IT teams and with business people
  • Excellent negotiation and advanced conflict resolution skills
  • Strong tolerance for ambiguity and uncertainty
  • Experience in Agile, Lean, DevOps methodologies
  • Experience working in a multicultural environment (an asset)
  • Proven knowledge of the financial services and insurance industry (an asset).

Job Features

Job CategoryNetwork Manager
Information technology and it resource management8

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