IT Business Analyst

Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization’s I&IT systems.

The I&IT Consultant may be used to provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT.

Provides subject matter expertise in their field and highly expert technical assistance.

The I&IT Consultant is responsible for, but not limited to ensuring the team is proactive in completing priorities and deliverables as well as ensuring requirements are well-understood, documented, and accurate.

Facilitates and leads in-depth workshops to elicit, review and confirm business requirements, business models, business rules, user, interface design

Establishes the backlog as a source of truth from which the team can deliver.

Must Haves:

• Experience with Agile project methodology
• Experience transposing requirements into coherent user stories
• Strong communications, consultations and interpersonal skills to determine client needs
• Experience working with both the business users and IT development teams
• Experience in transposing requirements/user stories into content design using a CMS (Content Management System) or DB implemented content.

General Skills:

• Acts as the technical advisor/expert on all aspects of a specific deliverable
• Work in partnership with clients advising them on information technology aspects to meet their business objectives or overcome challenges, and work to improve efficiency of an organization’s I&IT systems
• Responsible for, but not limited to ensuring the team is proactive in completing priorities and deliverables as well as ensuring requirements are accurate, well-understood, and documented
• Facilitates and leads in-depth workshops to elicit, review and confirm business requirements, business models, business rules, user, interface design
• Lead a cross functional team of technical solution design and collaborate with program area and external vendors toward implementation of the project scope on time and budget
• Liaise with IT specialists, unit leads and relevant stakeholders
• Conduct and participate in walkthroughs at each project milestone in accordance with project schedule
• Provide the quality assurance/quality control of specific deliverables
• Anticipates and resolves problems to ensure that the deliverables are completed within budget, to the highest quality, meeting or exceeding expectations
• Develops processes and procedures for implementing deliverables
• Prepares reports and presentations including options, recommendations, implementation plans, etc.
• Works with clients to define the scope of a project and to determine requirements
• Analyzes I&IT requirements giving independent and objective advice on the use of I&IT
• Familiar with change-management principles and methodology
• Knowledge and understanding of Information Management principles, concepts, policies and practices

Skills

Experience and Skill Set Requirements

Core Skills – 45%

• Experience in leading and facilitating in-depth workshops to elicit, review and confirm business requirements, business models, business rules, user, interface design.
• Experience to feed work to the team and dedicated to looking ahead at upcoming work and grooming requirements so that they’re well-understood, documented, and ready to go
• Experience with Agile project methodology
• Experience assembling requirements into coherent user stories
• Experience in managing the Product Backlog Items, refining them and communicate changes to project manager/Team Lead
• Experience to ensure the team is proactive in completing priorities and deliverables as well as ensuring requirements are accurate, well-understood, and documented
• Requirements documentation experience in the format of concise and clear user stories
• Breaks epics down into stories and defines acceptance criteria in each story
• Provides the team with the context they need, i.e., what part of The Big Picture they’re working on
• Expert in detailed analysis, conversations, and documentation that all user stories call for
• Experience establishing the backlog as a source of truth from which the team can deliver
• Meets with the Product Owner to understand the team’s work
• Story writer experience, make sure the myriad pieces of information that are discussed during a team standup are included in the stories; details, decisions, and dependencies, are documented in the in the right user story.
• Act as a proxy Product Owner for the team, where the role will answers questions or facilitates decisions on behalf of an absent Product Owner
• Explain and present very complex technical analyses, options, proposals, reports and recommendations to clients
• Analytical and problem-solving skills to assess clients’ business priorities and needs; to evaluate business and technical design alternatives
• Experience working with both the business users and IT development teams to ensure business requirements are properly reflected in the system design and technical specifications
• Experience with user testing; working with UI/UX designer and other business analysts to plan user testing sessions including screening and recruiting, facilitate user testing sessions, document and present research findings
• Experience in transposing requirements/user stories into content design – preferably using a CMS (Content Management System) or DB implemented content.
• Experience working with data sources such as relational DB or CMS

Technical Skills – 35%

• Working knowledge of business system technologies to provide technical expertise and advice
• Experience with design, develop, test and implement systems solutions, and evaluate software/ hardware
• Experience with Agile project methodology
• Experience with large projects implementation that use content management systems or relational DB as back-end storage repositories
• Experience with advanced application prototyping using various prototyping tools – e.g. Axure RP7 and above Experience in the analysis and design of Microsoft Azure Cloud Based Applications and advanced workflows based systems.
• Hands-on experience with creating and managing user stories using Microsoft Team Foundation Server and DevOps

Communication Skills – 20%

• Strong communication, consultation and interpersonal skills to determine client needs;
• Strong collaboration skills, proven experience of working with solution development, business area and operational departments to ensure all day-to-day priorities/issues are addressed in a timely manner
• Explain technical concepts to non-technical and technical audiences;
• Establish effective working relationships with I&IT management, clients, internal and external partners/ stakeholders and project staff
• Communication skills to discuss client requirements among other technical team members;
• To discuss of systems development options and technical processes among project team;
• To discuss with clients, development and operational recommendations given limitations and considerations Writings kills to prepare project reports and presentations to explain analysis and recommendations;
• To prepare business cases for recommended approach to systems development or acquisitions;
• To prepare systems documentation and manuals;
• To prepare metrics and dashboard reports; and,
• To prepare research finding summary reports