Digital Transformation Analyst

We are looking for a Digital Transformation Analyst! Reach out if you are interested and feel free to refer friends/colleagues!

Type of Employment: Contract
Title: Digital Transformation Analyst
Term: 12-month – 37.5 hours
Location: Toronto, Mississauga and Etobicoke – hybrid model, candidates who are open to occasionally coming into their Mississauga head office will be given highest priority
Job ID number: C1034

Brief description of duties:

• Provides leadership and oversight to plan, build, and maintain strong practices for the suite of CoE technology platforms (DocuSign, Office 365, Salesforce & WalkMe)
• Manage and support CoE platform requests during various stages of the pipeline (intake, discovery & underway)
• Analyze opportunities for digitization through documenting business problems, new features, current and future state processes
• Act as point of escalation for CoE technology platforms
• Collaborates with multiple stakeholders
• Participate and consult in enterprise initiatives and project development to provide input and recommendations to ensure successful delivery
• Creates, establishes, and manages CoE platform standard procedures, working practices, guidelines, processes, and tools
• Provides direction and guidance to departmental teams to grow their skills for implementing the CoE platforms in their business area
• Help lead the application of industry-standard methodologies and best practices in the adoption of the CoE platform suite of products
• Track and report on CoE platform team KPIs to measure the success and progress of the team deliverables and activities for achieving the team mandate
• Apply strong business acumen to analyze, distil and make sense of business information to drive conclusions and decisions.

MUST haves:

• Excellent communication and interpersonal experience
• BA acumen
• PM understanding, but not be shackled to it
• Automation & Digitization experience

Nice to haves:

• Wealth/financial industry knowledge
• Process improvement/process analysis