Digital Transformation Analyst


Posted 8 months ago

We are looking for a Digital Transformation Analyst! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: Digital Transformation Analyst
Term: 12-month – 37.5 hours
Location: Toronto, Mississauga and Etobicoke – hybrid model, candidates who are open to occasionally coming into their Mississauga head office will be given highest priority
Job ID number: C1034


Brief description of duties:


  • Provides leadership and oversight to plan, build, and maintain strong practices for the suite of CoE technology platforms (DocuSign, Office 365, Salesforce & WalkMe)
  • Manage and support CoE platform requests during various stages of the pipeline (intake, discovery & underway)
  • Analyze opportunities for digitization through documenting business problems, new features, current and future state processes
  • Act as point of escalation for CoE technology platforms
  • Collaborates with multiple stakeholders
  • Participate and consult in enterprise initiatives and project development to provide input and recommendations to ensure successful delivery
  • Creates, establishes, and manages CoE platform standard procedures, working practices, guidelines, processes, and tools
  • Provides direction and guidance to departmental teams to grow their skills for implementing the CoE platforms in their business area
  • Help lead the application of industry-standard methodologies and best practices in the adoption of the CoE platform suite of products
  • Track and report on CoE platform team KPIs to measure the success and progress of the team deliverables and activities for achieving the team mandate
  • Apply strong business acumen to analyze, distil and make sense of business information to drive conclusions and decisions.



MUST haves:


  • Excellent communication and interpersonal experience
  • BA acumen
  • PM understanding, but not be shackled to it
  • Automation & Digitization experience


Nice to haves:


  • Wealth/financial industry knowledge
  • Process improvement/process analysis

Job Features

Automation & Digitization3-4

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