Change Management Lead

We are looking for a Change Management Lead! Reach out if you are interested and feel free to refer friends/colleagues!

Type of Employment: Contract
Title: Change Management Lead
Term: Contract – 12 months with extension
Location: Toronto – Hybrid 3 days on-site
Industry: Health-care
Job ID number: 180

Description: 

NOTE: THE CANDIDATE MUST BE FULLY VACCINATED.

This position will be responsible for managing the change required to assist highly-skilled medical professionals adapt to a new online order entry and workflow. Working with the project and medical teams, this would include strategies and plans for communication, orientation, training and change adaption.

• Design, develop, implement and manage change deliverables that will enable impacted users to successfully transition from the current state to the future state of the advanced clinical system implementation
• Support impacted staff and leaders in their change efforts to maximize change adoption
• Develop change management plans including communications, training, engagement and change reinforcement
• Coach sponsors and leaders on effective sponsorship and change leadership
• Assess and monitor change adoption and behavior shifts
• Ensure plans are in place for the orientation and training of end-users
• Collaborate to develop go-live plan for user support
• Ensure patient safety and end-user impact are considered when implementing workflow and process changes.
• Provide progress reporting to the project manager, sponsoring committee and others as appropriate.
• Prepare reports and presentations as required for leadership, and committees.
• Continuously scanning the environment for ideas, best practices and emerging trends linked to managing change.

Must Haves:

• STRONG change impact assessment experience
• Experienced with large-scale organization change efforts, organizational change with the implementation of new systems
• PROSCI

Soft skills:

• Superior communications and people skills, negotiation skills
• Working with executives, stakeholders, project sponsors
• Empathetic and personable, but still can hold their ground
• Productive in a rapid and high-paced environment of multiple teams with competing deadlines
• Ability to work both as a team member and independently in a professional manner is essential

Nice Have: 

• Healthcare experience
• MEDITECH or CPOE experience
• EMR/HIS/EHR System experience (Accuro, Oscar, Telus PS Suite, AppleTree Medical EMR, EPIC, AbleMed, etc.).
• Recent change management certification preferred
• PMP preferred