Change Management Lead


Posted 4 weeks ago

We are looking for a Change Management Lead! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: Change Management Lead
Term: Contract – 12 months with extension
Location: Toronto – Hybrid 3 days on-site
Industry: Health-care
Job ID number: 180




This position will be responsible for managing the change required to assist highly-skilled medical professionals adapt to a new online order entry and workflow. Working with the project and medical teams, this would include strategies and plans for communication, orientation, training and change adaption.

  • Design, develop, implement and manage change deliverables that will enable impacted users to successfully transition from the current state to the future state of the advanced clinical system implementation
  • Support impacted staff and leaders in their change efforts to maximize change adoption
  • Develop change management plans including communications, training, engagement and change reinforcement
  • Coach sponsors and leaders on effective sponsorship and change leadership
  • Assess and monitor change adoption and behavior shifts
  • Ensure plans are in place for the orientation and training of end-users
  • Collaborate to develop go-live plan for user support
  • Ensure patient safety and end-user impact are considered when implementing workflow and process changes.
  • Provide progress reporting to the project manager, sponsoring committee and others as appropriate.
  • Prepare reports and presentations as required for leadership, and committees.
  • Continuously scanning the environment for ideas, best practices and emerging trends linked to managing change.

Must Haves:

  • STRONG change impact assessment experience
  • Experienced with large-scale organization change efforts, organizational change with the implementation of new systems

Soft skills:

  • Superior communications and people skills, negotiation skills
  • Working with executives, stakeholders, project sponsors
  • Empathetic and personable, but still can hold their ground
  • Productive in a rapid and high-paced environment of multiple teams with competing deadlines
  • Ability to work both as a team member and independently in a professional manner is essential

Nice Have: 

  • Healthcare experience
  • MEDITECH or CPOE experience
  • EMR/HIS/EHR System experience (Accuro, Oscar, Telus PS Suite, AppleTree Medical EMR, EPIC, AbleMed, etc.).
  • Recent change management certification preferred
  • PMP preferred

Job Features

Job CategoryChange Manager

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