Business Systems Analyst

HRBrain

CONTRACT
Canada
Posted 2 months ago

We’re looking for a Business Systems Analyst! Reach out if you’re interested and feel free to refer friends/colleagues!

 

Type of Employment: Contract
Title: Business Systems Analyst
Term: Full-Time
Location: Remote for now – Mississauga
Job ID number: C1346

 

Brief description of duties:

 

Delivering IVR and call center routing initiatives, working closely with business teams to gather and document requirements in a fast-paced environment.  Working with vendor development teams as well as internal teams to communicate technical specifications.

 

MUST haves:

  • IVR/Telephony background
  • Amdocs nm1
  • Strong BSA skills
  • Able to gather requirements directly from business and work closely with internal and vendor development teams

Job Features

Job CategoryBusiness Systems Analyst
BSA4-5
IVR/Telephony3-4
Amdocs nm13-4

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