Business Systems Analyst

We’re looking for a Business Systems Analyst! Reach out if you’re interested and feel free to refer friends/colleagues!

Type of Employment: Contract
Title: Business Systems Analyst
Term: 4-Month to start
Location: Remote for now – Toronto, Mississauga, Etobicoke, Montreal, London and Winnipeg
Job ID number: C1313

Brief description of duties:

Portfolio Requirements, Design & Scoping

• Guides and facilitates the analysis for less complex products
• Elicits and validates business requirements
• Facilitates and actively participates in meetings, walkthroughs, and reviews of deliverables
• Develops functional requirements
• Develops and delivers training & support materials for affected stakeholders

Problem Solving & Analysis

• Performs analysis to determine impacts to products
• Validates requirements and proposed solutions to stakeholder’s satisfaction and translates those processes, needs, and requirements into related artifacts and documentation
• Troubleshoots moderate to complex problems to determine root cause, requiring analysis and exploration of options, recommending solutions, or preparing discussion for escalation
• Communicates with business stakeholders on technical components, risks, issues
• Ability to understand data requirements, standards, controls, modeling techniques
• Develops and validates solution design, product configuration, or package criteria with business stakeholders Quality

Quality Assurance

• Ensures overall testing efforts represent business and systems requirements in partnership with the QA team (where applicable)
• Develops and maintains test documentation, test strategy, review and supports testing outcomes as required
• Partners with developers and other team members to resolve defects, considering data and privacy requirements
• Develops and executes test cases, confirming test cases represent business requirements
• Ensures traceability of requirements across the application lifecycle
• Manages moderate complexity acceptance criteria

Continual Improvement

• Gains exposure to and learns new technologies, frameworks, and tools
• Evaluates and learns new analysis strategies, tools, and methods that provide business value
• Improves current practices and tools
• Adapts to organizational change, best practice and improvements across teams, including the effective implementation and adherence to analysis processes and practices and architectural directions
• Participates in audits, governance, and support activities

Customer focus

• Takes accountability for own and towards team deliverables
• Trains newer analysts in how to gather requirements and solve problems effectively
• Partners with product teams and/or architects to develop technical requirements and engineering/non-functional specifications 6. Technical Leadership

Technical Leadership

• Provides training to new or less senior professionals or cross-discipline practitioners on processes, tools, and approaches
• Shares knowledge and experience with members of the team to identify and share opportunities to improve the work, identify better ways of doing things

Required Capabilities

• Rapidly acquires new knowledge, learns new skills, and applies creative thinking to solve problems while understanding the organization’s vision, purpose, and values
• Adaptable to changing assignments and product outcomes Process and Prioritization
• Directs work of self through goal setting, time management, and planning
• Meets deadlines for work through the use of time management ▪ Identifies prioritization conflicts and works with PM’s, Program Managers, Senior Business Systems Analysts and leaders to resolve ▪
• Leverages practices to manage and simplify work, and use resources efficiently Attention to Detail
• Ensures accuracy and completeness of work to maximize quality, build credibility, and avoid re-work Decision Making
• Strong conceptual, analytical, and problem-solving skills ▪ Understands the costs and benefits of actions, and makes recommendations towards the most appropriate one, uses collaboration and judgment to form conclusions
• Seeks to understand business needs, and delivers high-quality service to the business
• Facilitates cooperation among peers and within the team, leveraging feedback to develop new strategies and approaches
• Builds effective relationships with colleagues and external stakeholders quickly and confidently, to positively influence outcomes
• Communicates issues clearly and effectively with stakeholders Business Relationship Management
• Seeks to understand business needs, and delivers high-quality service to the business while understanding the organization’s vision, purpose and values Motivation
• Is passionate about technology and the user experience demonstrates inner self-starter and is accepting of and open to learning new ideas outside scope or knowledge

MUST haves:

• 2-5 Years’ Experience
• University or College education in Computer Science, Computer Engineering, Management Information Systems, Commerce, Business Administration or a related field, or equivalent combination of education and experience Active pursuit of related industry certifications is considered an asset

Domain-based data modeling, information and data modeling, event definition and data mapping, inter-system data mapping, business and technical requirement elicitation, functional specifications. Experience in API, integration, and event-based product development. Experience working in an Agile product development team. Proficiency with JIRA, Confluence, and Microsoft Office tools.