Business Systems Analyst


Posted 2 years ago

We’re looking for a Business Systems Analyst! Reach out if you’re interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: Business Systems Analyst
Term: 4-Month to start
Location: Remote for now – Toronto, Mississauga, Etobicoke, Montreal, London and Winnipeg
Job ID number: C1313


Brief description of duties:


Portfolio Requirements, Design & Scoping

  • Guides and facilitates the analysis for less complex products
  • Elicits and validates business requirements
  • Facilitates and actively participates in meetings, walkthroughs, and reviews of deliverables
  • Develops functional requirements
  • Develops and delivers training & support materials for affected stakeholders


Problem Solving & Analysis

  • Performs analysis to determine impacts to products
  • Validates requirements and proposed solutions to stakeholder’s satisfaction and translates those processes, needs, and requirements into related artifacts and documentation
  • Troubleshoots moderate to complex problems to determine root cause, requiring analysis and exploration of options, recommending solutions, or preparing discussion for escalation
  • Communicates with business stakeholders on technical components, risks, issues
  • Ability to understand data requirements, standards, controls, modeling techniques
  • Develops and validates solution design, product configuration, or package criteria with business stakeholders Quality


Quality Assurance

  • Ensures overall testing efforts represent business and systems requirements in partnership with the QA team (where applicable)
  • Develops and maintains test documentation, test strategy, review and supports testing outcomes as required
  • Partners with developers and other team members to resolve defects, considering data and privacy requirements
  • Develops and executes test cases, confirming test cases represent business requirements
  • Ensures traceability of requirements across the application lifecycle
  • Manages moderate complexity acceptance criteria


Continual Improvement

  • Gains exposure to and learns new technologies, frameworks, and tools
  • Evaluates and learns new analysis strategies, tools, and methods that provide business value
  • Improves current practices and tools
  • Adapts to organizational change, best practice and improvements across teams, including the effective implementation and adherence to analysis processes and practices and architectural directions
  • Participates in audits, governance, and support activities


Customer focus

  • Takes accountability for own and towards team deliverables
  • Trains newer analysts in how to gather requirements and solve problems effectively
  • Partners with product teams and/or architects to develop technical requirements and engineering/non-functional specifications 6. Technical Leadership


Technical Leadership

  • Provides training to new or less senior professionals or cross-discipline practitioners on processes, tools, and approaches
  • Shares knowledge and experience with members of the team to identify and share opportunities to improve the work, identify better ways of doing things


Required Capabilities

  • Rapidly acquires new knowledge, learns new skills, and applies creative thinking to solve problems while understanding the organization’s vision, purpose, and values
  • Adaptable to changing assignments and product outcomes Process and Prioritization
  • Directs work of self through goal setting, time management, and planning
  • Meets deadlines for work through the use of time management ▪ Identifies prioritization conflicts and works with PM’s, Program Managers, Senior Business Systems Analysts and leaders to resolve ▪
  • Leverages practices to manage and simplify work, and use resources efficiently Attention to Detail
  • Ensures accuracy and completeness of work to maximize quality, build credibility, and avoid re-work Decision Making
  • Strong conceptual, analytical, and problem-solving skills ▪ Understands the costs and benefits of actions, and makes recommendations towards the most appropriate one, uses collaboration and judgment to form conclusions
  • Seeks to understand business needs, and delivers high-quality service to the business
  • Facilitates cooperation among peers and within the team, leveraging feedback to develop new strategies and approaches
  • Builds effective relationships with colleagues and external stakeholders quickly and confidently, to positively influence outcomes
  • Communicates issues clearly and effectively with stakeholders Business Relationship Management
  • Seeks to understand business needs, and delivers high-quality service to the business while understanding the organization’s vision, purpose and values Motivation
  • Is passionate about technology and the user experience demonstrates inner self-starter and is accepting of and open to learning new ideas outside scope or knowledge


MUST haves:


  • 2-5 Years’ Experience
  • University or College education in Computer Science, Computer Engineering, Management Information Systems, Commerce, Business Administration or a related field, or equivalent combination of education and experience Active pursuit of related industry certifications is considered an asset

Domain-based data modeling, information and data modeling, event definition and data mapping, inter-system data mapping, business and technical requirement elicitation, functional specifications. Experience in API, integration, and event-based product development. Experience working in an Agile product development team. Proficiency with JIRA, Confluence, and Microsoft Office tools.

Job Features

Job CategoryBusiness Systems Analyst
Business Systems Analyst2-5
Integration services2-5

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