Business Analyst

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!

Type of Employment: Contract
Title: Business Analyst
Term: 6 months contract with extension
Location: Toronto – Hybrid (2-3 days a week)
Job ID number: C1276

Brief Description of Duties: 

• Document and identify gaps in business processes through process mapping to illustrate current and future state.
• Acts as an individual contributor with general direction provided by a supervisor or manager.
• Project scope includes gap analysis and documentation of business requirements on small to medium projects and programs.

Project Description:

• Discovery (Journey) also known as “Business Digital Onboarding”
• Journey focus: On-boarding business clients through digital self-serve and assisted-serve tools. We are developing the future of business client on-boarding and have demonstrated success in our two applications. Last year, we on-boarded over 90,000 clients in one such application, and are continually building new features to meaningfully grow these results.

Essential Technology for the Role: 

• Jira/Confluence
• Agile software (e.g. MURAL)

Strong familiarity with these tools is a must

Must Have Skills: 

• Minimum Bachelor’s degree. Specialization in Business, Finance, Engineering, Science or Math is desirable
• 2 years’ experience
• Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline
• Ability to quickly learn organizational structure, business strategies and processes
• Knowledgeable on business process modeling, process mapping.
• Capable of writing clear and well-structured business requirements documents
• Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use
• Ability to resolve minor conflicts/issues using different tactics for prior to escalation
• Gather, analyze and validate business requirements
• Work with team members to understand the needs of the project
• Strong verbal and written communication skills
• Strong facilitation and presentation skills

Nice to Have Skills: 

• Previous RBC experience
• Familiarity with digital products
• Business Analyst designation
• Experience in financial
• Experience in Information Technology

Soft Skills:

• Ability to quickly learn organizational structure, business strategies and processes
• Problem-resolution mindset to resolve conflicts/issues prior to escalation
• Analytical thinker, detailed oriented
• Results oriented
• Organized with strong time management skills
• Ability to work independently
• Ability to work with ambiguity
• Team player, cooperative with good interpersonal skills