Business Analyst

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!

Type of Employment: Contract
Title: Business Analyst
Term: 12 months contract with extension
Location: Toronto or Winnipeg – once a week on-site
Job ID number: C1242

Brief Description of Duties:

The Customer Insights, Data & Analytics (CIDA) team is at the forefront of the journey to transform the client into a data-centric organization through impactful customer insights, innovative analytics, and well-governed data. One of the principal areas of transformation is optimizing efficiency in understanding, searching, and accessing data & analytics, which in turn improves the accuracy and speed of decisions. The aim is to vastly improve data literacy by describing data & analytics in business terms; and connecting them to physical metadata, data & analytics assets to improve data search and consumption experiences.

As part of the Product Operations team within the Data Enablement & Architecture team, the candidate will work with all key stakeholders to support, train and increase the user adoption of Universal Catalog (The client’s enterprise metadata repository. The successful candidate requires strong project execution and information management skills, stakeholder management skills, a problem-solving mindset, and a can-do attitude.

Candidate Value Proposition:

The successful candidate would be in a highly visible role within the organization. They would be exposed to many stakeholders from different lines of business.

Typical Day in Role:

• Collaborate with product owners to understand the priorities from the product roadmap and ensure product operations align with the priorities.
• Operate autonomously in identifying problems with current operating procedures and implement feasible and scalable solutions.
• Apply experience in implementing sustainable solutions when it comes to product operations improvements.
• Act as a subject matter expert when supporting users and in user training.
• Champion the product to the wider group of users and work on product enablement at scale.
• Ensure best practices are followed by introducing standard operating procedures and frameworks.
• Manage expectations efficiently when working with cross-functional teams, like the product engineering, product owner, change management, and principal stakeholders to ensure the communications related to the product features, releases, and updates are aligned across stakeholders • Ensure that the operational processes are documented and communicated effectively to relevant stakeholders
• Develop and maintain relationships with key stakeholders to ensure product operations are aligned with business objectives

Must Have Skills:

• Experience with Data Management and Data Governance concepts along with metadata fundamentals
• Experience with tools for building information catalogs that offer features such as data catalog, data ingestion flows, data lineage, process flows, consumption searches, etc.
• Experience in gathering business requirements, then translating them to technical requirements and user stories

Nice to Have Skills: 

• Experience in large-scale and complex governance solutions
• Other metadata management tools such as Talend, IBM IGC, Alation, Collibra, etc.
• Cloud platforms and related data services knowledge (e.g., Google Cloud Platform, Microsoft Azure, Amazon Web Services)
• Experience in agile project methodology and artifacts, on software/application development lifecycle in an agile fashion (Confluence, Jira, SharePoint)

Soft Skills Required: 

• Effective communication skills (i.e., spoken/written/presentation) to engage a wide array of users to elicit requirements and feedback
• Self-motivated to solve problems and able to work collaboratively with other team members
• Strong analytical skills to articulate requirements to the product delivery team
• Self-initiated to anticipate the business user/Stakeholder/Team’s needs and execute the tasks effectively