Business Analyst


Posted 1 year ago

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contact
Title: Business Analyst
Term: 6-month contract to hire – 37.5 hours
Location: Hybrid – Once a week on-site
Job ID number: C1111


Brief description of duties:


  • Works with key stakeholders within all business functions to align technology solutions with business strategies
  • Gathers requirements from business units and translates those to programmers and developers
  • Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
  • Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
  • Supports one or more highly complex business processes
  • Works on multiple projects as a project team member
  • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs


Must Haves:


  • 8+ years of experience as a Business Analyst with 3 years of experience delivering Salesforce CRM solutions with hands-on experience configuring Salesforce in the following areas: users, profiles, permission sets, role hierarchy, validation rules, sharing rules, reports and dashboards
  • Extensive knowledge of authoring user stories in JIRA, documenting related artifacts on Confluence and generating process flow diagrams through applications such as Visio, Gliffy &
  • Experience leading discovery sessions with multiple Business and Technology stakeholders to elicit and capture business requirements and processes. Including the definition of user personas, epics, and user stories.
  • Ability to design elegant solutions for highly complex problems that can include changes to Technology as well as changes to existing Business processes.





  • Previous experience with Data Loader, SF Inspector
  • Ability to write/create queries using SOQL Queries
  • Possess a Salesforce UX centered focus, in addition to a familiarity on aspects of UI design such as creating mockups and wireframes
  • Proven ability leveraging analytical and problem-solving skills in a fast paced environment
  • Experience on a Salesforce Implementation through the full Software Development Lifecycle (SDLC)
  • Proficient in Microsoft Office Products such as Word, Excel and PowerPoint


Soft Skills:


  • Strong communication and leadership skills
  • Ability to collaborate with senior leaders from Business and Technology to design long-term Business-Technology roadmap for individual Salesforce orgs
  • Proficiency with using agile methodologies and rapid prototyping to rapidly deliver incremental value.
  • Ability to work collaboratively within cross functional teams using agile methodologies such as SCRUM/Kanban

Job Features

Job CategoryBusiness Analyst
Business Analysis8+
Delivering Salesforce CRM solutions3

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