Business Analyst


Posted 1 year ago

We are looking for a Business Analyst! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: Business Analyst
Term: 6-Contract – 37.5 hours
Location: Toronto
Job ID number: C1108


Brief description of duties:

The Business Analyst is responsible for investigating company business systems, identifying options for improvement and bridging the needs of the business with the use of Information Technology systems.

  • Effectively understand and translate business requirements and needs to necessary BRD, FRD documentation
  • Identify potential issues; mitigate problems
  • Work with IT developers to analyze issues and determine viable solutions
  • Lead projects end-to-end, following Systems Development Life-Cycle
  • Take responsibility of all aspects of projects from requirements and quality assurance to post-implementation validation
  • Identify test scenarios, write test cases and conduct test preparation and planning
  • Conduct implementation preparation and hand-off to operations
  • Provide support for post-production implementation
  • Troubleshoot operational issues; provide support
  • Lead multiple initiatives while maintaining priorities and timelines set out for projects

This position is frequently called upon to reach agreement with others in order to complete work activities; requires presenting a point of view at times and influencing others to adopt a specific course of action.


MUST haves:

Level of Education

  • College diploma or bachelor’s degree in computer science field

Job Related Experience

  • Minimum 5 years’ business analysis experience
  • Exposure to subscription management services application work
  • Experience dealing with stakeholders on a variety of levels
  • History of client relationship management
  • History of quality assurance or quality control experience specific to project deliverables, including issue logs, project reports and communications
  • Proven ability to proactively identify potential risk events and issues prior to occurrence in order to develop proper mitigating strategies; articulation and escalation of issues and risks to Project Manager with mitigation strategies recommended
  • Demonstrated analytical, problem-solving and conceptual skills to analyze client and business needs
  • Demonstrated knowledge of and experience with IT project management techniques and methodologies to assist with planning, coordination, scheduling, monitoring, reporting and controlling of multiple IT services
  • Knowledge of and experience with IT, ensuring ability to integrate and identify IT-enabled opportunities to solve business pressures and needs
  • Proven ability to act as business or technical advisor and coordinate all aspects of specific deliverables, including deployment schedules and implementation planning
  • Experience coordinating, monitoring and following up on project issues logs as well as reporting on project issues to Project Manager, service owner and working committee members

Skills and Background

  • Strong experience with project management, lifecycles and Agile methodology
  • Advanced experience in coordinating all project reporting activities including development, maintenance and analysis of project progress, metrics and deliverables
  • Ability to act as experience resource, anticipating and resolving problems to ensure that deliverables are completed within expectations and by deadline
  • Experience identifying and assisting with resolution of conflicts, engaging management as required to assist with resolution or escalation
  • Proven ability to identify and analyze business requirements
  • Business savvy
  • Proficient business analysis skills
  • Team player with proven track record of meeting strict deadlines
  • Excellent written and verbal communication skills


Nice to haves:


  • Experience working on MS based projects. Experience doing SQL queries, tables and scripting is an asset.


Job Features

Job CategoryBusiness Analyst
Business Analysis5+

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