Business Analyst


Posted 2 years ago

We’re looking for a Business Analyst! Reach out if you’re interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: Business Analyst
Term: 6-month Contract – Toronto
Location: WFH while they adapt their return to work plan
Job ID number: C1031


Brief description of duties:

The Business Analyst is responsible for investigating company business systems, identifying options for improvement, and bridging the needs of the business with the use of Information Technology systems.

This position is frequently called upon to reach an agreement with others in order to complete work activities; requires presenting a point of view at times and influencing others to adopt a specific course of action.

  • Effectively understand and translate business requirements and needs to necessary BRD, FRD documentation
  • Identify potential issues; mitigate problems
  • Work with IT developers to analyze issues and determine viable solutions
  • Lead projects end-to-end, following Systems Development Life-Cycle
  • Take responsibility for all aspects of projects from requirements and quality assurance to post-implementation validation
  • Identify test scenarios, write test cases, and conduct test preparation and planning
  • Conduct implementation preparation and hand-off to operations
  • Provide support for post-production implementation
  • Troubleshoot operational issues; provide support
  • Lead multiple initiatives while maintaining priorities and timelines set out for projects
  • Exposure to subscription management services application work
  • Experience dealing with stakeholders on a variety of levels
  • History of client relationship management
  • History of quality assurance or quality control experience specific to project deliverables, including issue logs, project reports, and communications
  • Proven ability to proactively identify potential risk events and issues prior to an occurrence in order to develop proper mitigating strategies; articulation and escalation of issues and risks to Project Manager with mitigation strategies recommended
  • Demonstrated analytical, problem-solving, and conceptual skills to analyze client and business needs
  • Demonstrated knowledge of and experience with IT project management techniques and methodologies to assist with planning, coordination, scheduling, monitoring, reporting, and controlling of multiple IT services
  • Knowledge of and experience with IT, ensuring ability to integrate and identify IT-enabled opportunities to solve business pressures and needs
  • Proven ability to act as business or technical advisor and coordinate all aspects of specific deliverables, including deployment schedules and implementation planning
  • Experience coordinating, monitoring, and following up on project issues logs as well as reporting on project issues to the Project Manager, service owner, and working committee members


MUST haves:


  • Strong experience with project management, lifecycles, and Agile methodology
  • Advanced experience in coordinating all project reporting activities including development, maintenance, and analysis of project progress, metrics, and deliverables
  • Ability to act as experience resource, anticipating and resolving problems to ensure that deliverables are completed within expectations and by the deadline
  • Experience identifying and assisting with the resolution of conflicts, engaging management as required to assist with resolution or escalation
  • Proven ability to identify and analyze business requirements
  • Business savvy
  • Proficient business analysis skills
  • Team player with a proven track record of meeting strict deadlines
  • Excellent written and verbal communication skills



Job Features

Job CategoryBusiness Analyst
Business Analyst5+
Subscription management services application workAsset
Project Management exposureAsset

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