Application Architect


Posted 12 months ago

We are looking for an Application Architect! Reach out if you are interested and feel free to refer friends/colleagues!


Type of Employment: Contract
Title: Application Architect
Term: 6 months contract with extension
Location: Toronto – Hybrid, once or twice week onsite
Job ID number: C1238


Brief Description of Duties:

Responsible for providing leadership and design initiatives for building technology solutions. Develops architecture and integration to support medium to large-scale initiatives. Defines project scope, plans and deliverables including cost and timelines. Qualifications include: Demonstrated experience providing IT architecture and planning; ability to produce IT solutions, both independently and collaboratively; and Experience and/or training related to one or more Architecture & Service Delivery Frameworks (TOGAF, eTOM, ITIL, CoBiT, etc.)


Key Job Accountabilities

  • Design, and implement a customer profile and case management solution
  • Assist technical primes and architects with a customer profile and case management solution design
  • Provide vision on the creation and oversight of a combination of current and new systems and technologies  to provide next-gen solutions for the customer profile and case management systems
  • Collaboration with business groups to introduce new solutions as appropriate with customer first strategy
  • Identify, negotiate and secure (build, buy, partner)  a customer profile and case management system with strategic partners to build and maintain an industry leading ecosystem


Knowledge Required: 

  • Strong technical expertise in a customer profile and case management solutions across multiple domains
  • Strong vision in API first strategy
  • Sets the direction/technical strategy (holistic or domain specific) or operational strategy
  • Connects and translates technology enablement to business value
  • A strategic mindset with strong technical, business and financial acumen; focused on the big picture and strategy while effectively managing diverse, dynamic, competing priorities in with ongoing program accountabilities
  • Deep understanding of the competition for target markets and is able to determine competitive positioning, differentiation, and future strategy
  • Effective collaboration skills and attention to detail; including the ability to influence and provide thought leadership at all levels of management, cross-functionally and externally, and to represent the company in commercial discussions and negotiations



  • Able to identify the functionalities and capabilities of a customer profile and case management system based on the CMO created by EA architects
  • Aid with the migration plan to case management solution
  • Experience working with customer data modelling
  • Experience integrating systems with other enterprise applications and systems.
  • Experience with database management systems
  • Experience with software testing
  • Experience with SaaS solution
  • Understands and shapes industry evolution or vendors’ roadmaps (holistically or in his/her domain)
  • Telco Experience is desirable

Job Features

Job CategoryApplication Architect

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