UX Designer

We are looking for a UX Designer! Reach out if you are interested and feel free to refer friends/colleagues!

Type of Employment: Contact
Title: UX Designer
Term: 6-months
Location: Toronto
Job ID number: C1137

Brief description of duties:

The Client seeks a Principal User Experience (UX) Designer and Researcher with robust UX research skills, capable of conducting early discovery through Voice-of-Customer and Voice-of-User research, run ongoing usability testing and help us define a whole new series of products.

As a key member of the User Experience Team, you will contribute to cross-functional project teams, advancing and continuously refining user-centered design approaches within an agile software development environment.

You will be responsible for executing all UX activities at the project and portfolio level, from researching user needs to translating them into compelling and user-friendly designs, to constantly evaluating them with end users.

As a Principal User Experience Designer, you will ensure harmonized and consistent design concepts and interaction patterns across our products, addressing complex design challenges through creativity, curiosity, passion, integrity, and courage while balancing business and user needs.

The ideal candidate will possess a proven track record of research work and the successful application of user-centered design/co-creation methods, demonstrating an aptitude for thinking in big-picture and overarching system workflows as well as creating compelling product designs. A strong ability to inspire the product team with your designs and effectively communicate your UX vision is essential.

Healthcare experience is highly preferred.

Key Responsibilities Include:

• Research, create, evaluate, and define new product requirements, translating them into compelling detailed designs for new products, features, and improvements to existing ones.
• Run Voice-of-Customer and Voice-of-User research for a new product, and help us shape its creation.
• Collaborate with product managers, other UX designers, and engineers to guide cross-functional project teams through all stages of UX design, including active engagement in collecting objective user feedback through appropriate methods.
• Champion user needs, translating them into best-in-class designs while balancing business requirements.
• Deliver a consistent look and feel and interaction patterns within a product family and across the overall product portfolio.
• Promote and embody UX design best practices in an agile software development organization, striving for visionary big-picture design concepts and implementation-level guidance while efficiently incorporating user feedback in a fast-paced environment.
• Support continuous improvement of UX-related business and development processes.
• Manage a diverse range of cross-functional stakeholders within and beyond the organization.

MUST haves:

• 8+ years of experience as a user experience researcher or designer in multiple projects covering the entire development process; experience in healthcare or other regulated industries is strongly desired.
• High degree of creativity and problem-solving skills, with the ability to transition seamlessly between strategy and execution.
• Positive attitude, open mind, and a desire to collaborate and learn.
• Proficiency in standard UX software: Figma, Miro, Lucidchart.
• Extensive experience in stakeholder management.
• Degree in Interaction Design, Human-Computer Interaction, Cognitive Psychology, Cognitive Science, or a related field.
• A strong portfolio or work samples demonstrating research experience and UX skills is required and must be included with submission.